Een bad/douchecombinatie, designer toiletartikelen, een haardroger

Beoordelingen van Hotel President Wilson, A Luxury Collection Hotel, Geneva

5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 101 van 167 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 167 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 167 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 167 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 167 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nehemia

1 nacht verbleven in mei 2023

8/10 – Goed

BORIS

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good rooms
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jill

1 nacht verbleven in maart 2023

8/10 – Goed

Frances

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay at the hotel, staff were friendly and helpful. The breakfast Buffett was the best we have ever seen they thought of absolutely everything it was a real treat. The room could have been better we had two single beds pushed together but the head board for one of the beds was stuck to the wall so I had no headboard which was uncomfortable. A kettle and tea bags would have been a nice addition to the room as we don’t drink coffee
2 nachten verbleven in september 2022
Reactie van Guest Relation Department op 19 sep 2022
Dear Frances,On behalf of the entire team, we would like to thank you for sharing your experience about your recent stay at the President Hotel.We are always happy to hear back from our guests, as it helps us improve. Your feedback has been shared with the entire hotel.We hope to welcome you again soon!Sincerely,Guest Relation Department

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel itself was beautiful and we were happy with our room. The only drawback to the hotel in our opinion were the prices in their restaurants - very expensive. All of Geneva is expensive, but this was more so.
3 nachten verbleven in juni 2022
Reactie van Guest Relation Department op 27 jun 2022
Dear Mr. Rhonda, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

6/10 – Redelijk

Mikael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Bel endroit, mauvais service
Bel hôtel idéalement placé mais le service laisse à désirez, le personnel est peu arrangeant, propose jamais de solutions suffisantes à vos problèmes malgré un prix des chambres relativement haut c’est décevant venant d’un établissement de cet importance. Si vous aimez les services de luxe attentionnés vous ne le trouverez pas ici, une erreur peu arrivé mais ils les cumulent, j’espère que la prochaine fois ça sera mieux !
1 nacht verbleven in juni 2022
Reactie van Guest Services Department op 14 jun 2022
Cher Mikael, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur expedia et partager ainsi votre expérience. Nous sommes désolé que votre séjour n'ait pas été à la hauteur de vos attentes et sachez que la situation que vous nous décrivez n'est pas caractéristique du niveau de service que nous avons l'habitude de prodiguer à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour et vous faire ainsi oublier cette expérience.

8/10 – Goed

KHOLOOD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الفندق في غاية الروعه يبعد قليلا للسنتر تقريبا مسافة ربع ساعه مشي اواقل يوجد به مطعم لبناني الاكل كان لذيذ بس يعيبه موقع المطاعم الفطور والمطعم اللبناني كلهم بدون اطلاله
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Jorge, San Anotnio

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is great, beds are comfy and the area and views around the hotel are amazing.
1 nacht verbleven in mei 2022
Reactie van Guest Relations op 17 mei 2022
Dear Mr Jorge, We would like to thank you for sharing your positive feedback. We are very happy to learn that the hotel, its rooms and its location were up to your standards. We hope to welcome you back at the President Hotel very soon. Best regards, Guest Relations

2/10 – Ontzettend slecht

Saad

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Enag

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021

10/10 – Uitstekend

Jessie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Very nice hotel easy access with everything
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

Fernando

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bad Wi-Fi, dangerous Sharp glass furniture.
I booked his hotel because of flight cancellation from Switzerland to United States so it was an emergency situation. The Wi-Fi connection was extremely important and the hotel Wi-Fi connection was horrible. Frustrating as I tried to fill out government Covid apps for travel with their poor Wi-Fi internet service constantly disconnecting. I was grateful for early check in for my room because of my flight cancellation. My hotel room had dangerous sharp glass panels covering the furniture. The corner glass cover edge by the tv furniture stand Scratch my hand and almost cut open. That glass corner was inches to cutting a large laceration near soft tissue of my forearm.
1 nacht verbleven in december 2021
Reactie van Juliette - Guest relation Manager op 7 dec 2021
Dear Mr Fernando, Thank you for taking the time to share your experience about your stay at the President Wilson hotel. Indeed we always appreciate to get comment from our guest, so that we are able to better improve and keep our standard constantly. I deeply show my apology about any inconvenience you have experienced with the wifi connection and with the sharp glass panels into your room. Be sure that all your comments have been taken into consideration. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

10/10 – Uitstekend

Rishi

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021
Reactie van Guest Relation Department op 8 nov 2021
Dear Mr Rishi, We thank you for taking the time to share your experience and impressions about your stay on Expedia. We are very pleased to see that you enjoyed your stay with us. Indeed, the most rewarding for us is when our guests are satisfied and feel like at home when staying in our hotel and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon and in the meantime, we invite you to follow us on Facebook, Twitter or Instagram in order to be informed of our latest news and offers. With best regards, Guest Relation Department

6/10 – Redelijk

Saeed

Reisde met een groep
They did not allow us to use the spa and the pool :( was sad plus they did not welcome us since we reached the hotel they were not friendly at the check in.
2 nachten verbleven in oktober 2021
Reactie van Juliette DECRION - Guest Relation Manager op 8 nov 2021
Dear Mr Saeed, Thank you for taking your time to share your experience on Expedia.. Be assured that your comments have been shared with the team. We feel very sorry that your stay at the President Wilson Hotel did not meet your expectations nor reflect the usual standards and quality of services we provide to our guests. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

8/10 – Goed

VIko

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice but not modern
Hotel is nice and neat, it had better days
2 nachten verbleven in oktober 2021
Reactie van Juliette DECRION - Guest Relation Manager op 8 nov 2021
Dear Viko, We thank you for taking the time to share your experience and impressions about your stay on expedia. We hope to have the pleasure to welcome you again soon. Best regards,

10/10 – Uitstekend

Ruben

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
2 nachten verbleven in oktober 2021
Reactie van Guest Relation Department op 20 okt 2021
Dear Mr Ruben, We really thank you for taking the time to evaluate our service on Expedia. We are delighted to read that you enjoyed your stay with us as this is what we aim for. We all look forward to have the pleasure of welcoming you back in the future. Should you wish to receive our latest news and offers, we invite you to follow us on Facebook, Twitter or Instagram. With best regards, Guest Relation Department

10/10 – Uitstekend

Milos

4 nachten verbleven in oktober 2021

8/10 – Goed

Shan, Longmeadow

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2021

10/10 – Uitstekend

Ahmad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and restaurants with friendly staff
1 nacht verbleven in oktober 2021
Reactie van Guest Relation Department op 20 okt 2021
Dear Mr Ahmad, We would like to thank you for having chosen the President Wilson Hotel during your recent trip to Geneva, Switzerland, and for your great feedback on Expedia. We are always very happy to receive positive feedback from our guests. Furthermore, we are truly happy to know that you appreciated your stay as well as the services of the hotel, and indeed the hotel is ideally located on the Lake Léman of Geneva. We are grateful for your comments as they help us improve quality and service as it is a priority for us to provide only the best to our customers. We hope to welcome you back to the President Wilson hotel very soon for another great stay with us. Yours Sincerely, Guest Relation Department

4/10 – Matig

David

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Definitely not 5-star!
This is definitely no longer a 5-star property and there are much better choices in the same area. The property is in desperate need of a full renovation, the rooms are showing a lot of wear and tear and the bathrooms are direct from the 1990's. Service is fine but nothing spectacular. Housekeeping was very inconsistent with toiletries not being refilled and coffee and glass wear not being replaced on multiple days. These were attended to when notified, but you should not need to do that at a 5-star property. No benefit for being a Bonvoy Gold Member - not recognized when checking in and simply told no when I asked for the complimentary upgrade membership is supposed to entitle you to even though they clearly weren't at full capacity. Warning that parking is 40 CHF per day and there is no other option. We stayed at other 4 or 4.5 star properties during our 2 week trip in Switzerland and this was by far the worst. I would avoid this property until a major overhaul is completed.
3 nachten verbleven in september 2021
Reactie van Juliette Guest Relation Manager op 29 sep 2021
Dear Guest, It has been a pleasure welcoming you to the President Wilson Hotel and I would like to extend our sincere apologies for the inconvenience you have experienced last night. It is not reflecting the quality and standards we are usually providing to our valued guest and we would like to assure you that the necessary actions have been done with the team to avoid this kind of shortcomings in the future. We would be pleased to welcome you back on another occasion assuring you our best care and attention and we remain at your entire disposal should you wish to contact us via the following email address guestservices@hotelpwilson.com. Best regards,

10/10 – Uitstekend

LUIS

1 nacht verbleven in september 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location , quiet and great staff always ready to help
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superbe hôtel si tu es juste en face du lac Léman
Superbe hôtel si tu es juste en face du lac Léman à cinq minutes à pied du centre-ville et malgré les conditions Covid, un très bon accueil
2 nachten verbleven in april 2021
Reactie van Guestservices op 10 mei 2021
Madame, Monsieur, Merci pour votre séjour et pour votre aimable commentaire. Dans l'attente de vous accueillir de nouveau. Cordialement

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, voorzieningen
Lage: hat uns gefallen Service: stets freundliche Angestellte Room service: mässig, komplizierte Frühstück-Bestellung im Zimmer, zu wenig Auswahl Preis: hoher preis, buchung via ebookers Zimmer: gut, jedoch ringhöriges zimmer
3 nachten verbleven in april 2021
Reactie van Guestservices op 2 mei 2021
Thank your for your feedback !

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
👍
1 nacht verbleven in september 2020
Reactie van Guestservices op 15 sep 2020
Thank you for your stay !

2/10 – Ontzettend slecht

olivera

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was sick send back from hospital.The hotel asked me to leave in 1h.I had nowere to go,it was sunday.I said why cant I stay one more night ans it was all payed.and nothong can hapen till I ger orginezed.They said they dont care if I am un well and I must leave now.It is shocking.
4 nachten verbleven in april 2020

2/10 – Ontzettend slecht

Yassine

1 nacht verbleven in april 2020

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geneva's best
Very comfortable stay, and excellent friendly service.
1 nacht verbleven in maart 2020
Reactie van Guest Services op 10 mrt 2020
Dear Mr. Robert, Thank you very much or your recent visit to the President Wilson Hotel. We are glad you have lovend your stay with us. We are looking forward to welcoming you back very soon Regards,

10/10 – Uitstekend

annick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Week-end amoureux
Séjour magnifique. Personnel très accueillant agréable et attentionné. Très bel hôtel. Très bon restaurant et super brunch
Bayview
Bayview
Bayview
Bayview
3 nachten verbleven in december 2019
Reactie van Guest Services op 11 dec 2019
Chère Annick, Merci pour votre récent séjour à l'Hôtel Président Wilson. Toute l'équipe sera ravie d'apprendre que vous avez passé un magnifique weekend avec nous. Nous espérons avoir la chance de cous accueillir de nouveau très prochainement. Très cordialement

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches, zuvorkommendes und hilfsbereites Personal. Sehr feines Essen. Sehr gutes Frühstücksbuffet.
2 nachten verbleven in oktober 2019
Reactie van Guest services op 4 nov 2019
Dear Guest, Thak you for your recent visit and for your wonderful feedback. We are happy to read that you loved your stay with us and we are looking forward to welcoming you back soon. Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff service which make you feel very welcome. Stylish rooms but could improve on amenities like adding slippers , toothbrush and toothpaste. Could also improve on variety of buffet breakfast.
2 nachten verbleven in september 2019
Reactie van Guest Services op 19 sep 2019
Dear Guest, Thank you very much for your recent visit to the President Wilson Hotel and for your feedback. All the team will be glad to know they have contributed to make your stay memorable. We have duly noted your comment regarding our amenties and we are looking forward to welcoming you back very soon. Regards,

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen
Disponibilidad de la habitación muy tardía , Vista al lago obstruida por un domo de la terraza, Precio muy alto por una pequeña habitación No dispone de refrigerador La calefacción apagada por ser centralizada , habitación húmeda
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Guest Services op 25 aug 2019
Dear Guest, Thank you for your recent visite and for your comment. We are looking forward to welcoming you back soon. Regards,

10/10 – Uitstekend

Sebastian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Guest Relations op 20 aug 2019
Dear Sebastian, Thank you very much for your recent visit and for your feedback. We hope to welcome you back very soon Regards,

8/10 – Goed

Keith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Guest relations op 14 aug 2019
Dear Mr. Keith, Thank you for recent stay at the President Wilson and for your feedback. We are looking forward to welcoming you back very soon. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Guest relations op 12 aug 2019
Thank you for your visite ! We hope to see you back very soon, regards

10/10 – Uitstekend

Olivier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Guest services op 27 jul 2019
Dear Olivier, Thank you for nice review We hipe to welcoming you back very soon to the President Wilson Hotel Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
제네바 레만호 최고의 뷰
호텔 위치도 좋고 서비스, 방에서 본 뷰, 룸크기 모든게 좋았습니다 제네바에서 레만 호수를 즐길 수 있는 최고의 호텔
2 nachten verbleven in juni 2019
Reactie van Gary op 23 jun 2019
Dear Guest, Thank you for your nice feedback. We are looking forward to welcoming you back ! Regards, Guest Relation

8/10 – Goed

eve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with great staff, service and food.
Hotel was very nice for my business trip.
7 nachten verbleven in mei 2019
Reactie van Guest services op 10 jun 2019
Dear Guest, We all thank you for your stay an for your nice comment. We duly hope to welcome you back very soon to the President Wilson Hotel

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great venue.. very professional and friendly staff. Hellishly pricey.
1 nacht verbleven in mei 2019
Reactie van Guest services op 3 jun 2019
Dear guest, Thank you for your valuable feedback and for your last visit with us. We are happy to read you have enjoyed your stay at the President Wilson Hotel. We are looking forward to welcoming you back soon Regards,

10/10 – Uitstekend

Elsye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2019
Reactie van Guest Services op 3 jun 2019
Dear Elyse, Thank you for your recent visite and for your nice review. We are looking forward to welcoming you back very soon. Regards

10/10 – Uitstekend

fahad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel, Services and location
Great Hotel, Services and location .
4 nachten verbleven in april 2019
Reactie van Giest services op 15 apr 2019
Thank you for your feedback ! we hop to see you again very soon !

10/10 – Uitstekend

Brayan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Guest Services op 3 apr 2019
Dear Mr. Brayan, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

10/10 – Uitstekend

YH

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
スタッフが気さくな対応で、サービスも良かった
3 nachten verbleven in maart 2019
Reactie van Guest services op 23 mrt 2019
Dear Yh, Thank you for your visite and for your nice comment. We are looking forward to welcoming you back very soon Regards,

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Voorzieningen
1 nacht verbleven in maart 2019

10/10 – Uitstekend

FR, Manchester, UK

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff were very attentive and the service was brilliant. In consideration of the cost of staying there, the rooms look dated.
1 nacht verbleven in maart 2019
Reactie van Guest services op 12 mrt 2019
Dear Guest, Thank you for having chosen the President Wilson for your stay in Geneva. We are happy to read that your stay has met your expectations. Have a lovely day

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in maart 2019
Reactie van guest service op 1 apr 2019
Thank you for your visite ! We duly hope to welcome you back very soon !

6/10 – Redelijk

Stephen

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2019
Reactie van Guest services op 6 mrt 2019
Thank You

10/10 – Uitstekend

Loïc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel de très grand standing, super séjour, personnel disponible et à l'écoute. Petit déjeuner de qualité.
1 nacht verbleven in december 2018