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Beoordelingen van Acquario Genova Suite

Acquario Genova Suite
Calata Andalò di Negro 3, Genoa

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 12 van 18 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 18 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 18 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 18 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 18 beoordelingen" "

9,4/10

Netheid

8,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Mr Bernard M

Positief: Netheid, comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Keun Kyeong

2 nachten verbleven in december 2022
Reactie van Edoardo - Acquario Genova Suite op 29 dec 2022
Thank you so much Mr Kyeong for sharing your experience with us!We always do our best to let our guests feel like home. I really want to thank you from the bottom of my heart!Hope to have you again!

2/10 – Ontzettend slecht

Clark

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The apartment itself was very nice for the most part. BUT the communication with the rental agency was awful. At no time did we receive a text or email regarding the check in instructions. The agency was in Milan, and they use a "go between" person to meet at the property and pass the keys, etc. We ended up waiting over an hour and he ended up blaming us for being late.
3 nachten verbleven in september 2022
Reactie van Paola - Heart Milan Apartments op 24 sep 2022
Dear Clark, Thank you for taking the time to leave us your comment, it is very important for us as it helps us to improve. Our priority is that our guests are satisfied and for that reason communication is important. From the moment we received your reservation, we sent Whatsapp to the number you had indicated in the reservation and through the Expedia message center to let us know your arrival time at the apartment in order to organize your welcome as we do with all our guests. We are glad to hear that the apartment was to your liking Mr. Clark and regret that you did not see our messages. It will be a pleasure for us to welcome you again in our apartment in Genova.

10/10 – Uitstekend

Gwendolyne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The flat itself and the gentleman who checked me in and out and came by to resolve an issue are all lovely and well maintained. No issues with the flat at all, it's amazing. There is GREAT AC!! However, I did not like Genoa at all, not even the harbor. I only went there because I wanted to go boating off the Cinque Terra and this was a 6 min walk from the train. But the city is dirty and I did not feel safe by myself. So this is not bashing the flat or communication.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

LUCIE

Zakenreiziger
Positief: Netheid, comfort kamer
Appartamento carinissimo, con vista spettacolare, posizione perfetta per visitare l’acquario, il museo del mare e la città. Pieno di ristoranti e locali vicini, e poi c’è Angelo che ci ha accolti con gentilezza e professionalità. Ci torneremo appena possibile!
2 nachten verbleven in november 2021

10/10 – Uitstekend

elena

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

elena

Positief: Netheid, comfort kamer
1 nacht verbleven in september 2020

10/10 – Uitstekend

Katia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Accoglienza ottima e location bella e strategica
Abbiamo scelto questo appartamento perché vicino all’acquario. La posizione strategica e molto particolare, con una vista veramente bella accanto al museo del mare. Appartamento open space particolare e molto apprezzato dalle bimbe. Accoglienza e disponibilità del personale ottima. Consiglio la che si trova nel porto antico e a 5 minuti a piedi dall’acquario.
1 nacht verbleven in april 2019

10/10 – Uitstekend

Johan

Det här lägenhetshotellet imponerade på oss! Gott om plats med en dubbelsäng och fyra vanliga sängar plus en barnsäng. Rummet är ljust och fräscht med massor av foton från Genuas sjöfartshistoria. Ligger precis vid Sjöfartsmuseumet och man tittar ned på ubåten från balkongen. Centrum ligger på bekvämt avstånd, inom fem minuters promenad är man där. Ska man på kryssning efteråt är det kanske tio minuter att gå.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice little gem in the city
Great apartment located close to the old port of Genoa. Nice, clean and very spacious. Nice balcony with great views of the city and the port, and within walking distance of the same. Super friendly and very helpful staff. I would definitely stay here next time in Genoa
Reactie van Laura op 2 mei 2018
Thank you Heidi for staying at Acquario Genova Suite. We are glad you enjoyed your stay.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Giens - One of the best places to stay.
Spend 2 nights here before going on a cruise with my wife and daughter. Angelo was great in giving us advice. Really great guy and a laugh a minute. Helped with luggage etc from the private car park to the room etc. We will be back here again as honestly, well worth the money.

6/10 – Redelijk

MD, GVA

Positief: Netheid
The room was fine and comfortable
The room was fine and comfortable but the principal door was very noisy and didn't let us sleep.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Sue&John, Maryland

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Be warned - This is NOT a hotel but a private apt.
Not only is this NOT a hotel, the description posted for this location does NOT say anything about the difficulty to get into the suite. We booked this months ahead of our European trip and were NEVER contacted by the owner, Laura, to let us know that: -We needed to have someone meet us (and she did not arrange this ahead of time nor let us know). -This suite (i.e., private apartment) is located on a pier where really only official cars are supposed to enter (those with business at the Maritime museum and tradesmen). We did end up parking there to try to find the place and were there for more than 30 minutes without any issues. (See below about the telcon.) -There is NO signage for this location indicating that you are in the correct place except for the address no. 3 being correct. (See photos.) -Only 1 of the 3 business owners (bars/cafes and museums in the same area) around the doorway correctly knew where this was (next door - but there was no way to get buzzed inside nor would that have helped us gain entry into our suite). -There is no way on the website to contact the owner directly about how to get in. (Contact her ahead of time re: access and her contact info if you choose to stay here.) We had to call Expedia (at $1.00/minute using a US cell and we had to go through 2-3 levels of Expedia before they contacted the owner to have her get back to us - a more than 30-minute process on a very hot and humid mid-June pm.
No signage
No way to buzz anyone- and no one to buzz
This isn't the signage

10/10 – Uitstekend

Bonnie, SF Bay Area

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Porto Antico jewel
Great location in the heart of Porto Antico!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A little complicated to get to but a very fun spot with a submarine out the window! I put 4 on the facilities because I had to figure out how to turn on the hot water heater since it was off (wall switch below the tank). Parking is complicated but it all worked out, just the nature of the area! Kids loved the LARGE room and the dolphins at the aquarium! Mold in the shower floor corners... NBD. The room manager of the apartment let us check out at any time since the next day was not booked, very accommodating!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great apartment in central location.
Spacious apartment in central location. Very interesting looking out to marina. All facilities you could need. Would comfortably accommodate a family of four.

8/10 – Goed

Benedikte S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer