Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van ASTON Sunset Beach Resort - Gili Trawangan

4 out of 5
ASTON Sunset Beach Resort - Gili Trawangan
Gili Trawangan Island, Gili Indah,, Pemenang, North Lombok Regency, Gili Trawangan, West Nusa Tenggara

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 165 van 409 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 409 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 409 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 409 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 409 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We verbleven in een prachtige villa met zwembad, toplocatie ad sunset zijde vh eiland. Zeer uitgebreid ontbijtbuffet. Vriendelijk personeel ! Alleen de gordijnen id kamer waren kapot, daardoor erg licht id kamer ‘s nachts, jammer voor zo’n tophotel!
2 nachten verbleven in juni 2019
Reactie van Emanuel op 13 jul 2019
Dear Guest, Thank you for taking your time to provide us with your kind feedback. Sorry for the curtain and it is fixed. Hopefully we will see you again in the near future. Sincerely, Emanuel Prasodjo General Manager

10/10 – Uitstekend

Ruud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Jasper, W

Positief: Personeel en service
Great sunset view
The hotel is located at the "quiet" side of the island. That's what makes it a great getaway if you're looking for total rekaxation. At the same time; if you're looking for more entertainment, restaurants, etc. It's better to book your stay somewhere on the east side of the island. The resort was nice and clean plus the bed was absolutely huge and comfy! Helpfull staff so no further complaints.

6/10 – Redelijk

Moniek, Venlo

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Schone schijn
Het hotel ziet er prachtig uit. Kamers netjes en mega breed bed. Helaas was de staat van het hotel niet zo goed. Het toilet op onze kamer deed het niet en van de 3 publieke wc's waren er 2 out of order en de 3e had geen papier. Service was ook niet goed; op een drankje wachten was een kwartier heel normaal en wanneer we een warm blikje cola kregen, werd dit afgedaan met : it's normal sir. Terwijl we meestal wel redelijk gekoelde drankjes kregen.

6/10 – Redelijk

paul, rotterdam

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Relaxen on THE beach
Heerlijk hotel jammer alleen dat het rondlopend personeel weinig kennis van zaken had!!de drukte ligt aan de andere kant van het eiland, je kan fietsen lenen, zijn afschuwelijk pijnlijke oude fietsen maar het werkt!!het restaurant is overpriced maar smaakt oke, beter ga je eten op de avond markt bij de pier !! Vers gezellig en heeerlijk

8/10 – Goed

Bram, Arnhem

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rustige locatie
Personeel was vriendelijk en behulpzaam. Het hotel zag er goed en verzorgd uit. De kamer was groot en prima onderhouden. Echter kon er wel beter schoon gemaakt worden. Hier en daar ware nog plukken haar en spinnenwebben te vinden. Locatie was prima. Het lag in het rustige gedeelte van het eiland en het was gelegen aan de zonsondergang zijde van het eiland. Het centrum van Gili Trawangan was per fiets op 10 minuten afstand. De fiets wordt als service van het hotel uitgeleend. De bediening in het restaurant van het hotel kan veel beter. Wij en andere gasten van het hotel hebben meer dan een uur op ons eten moeten wachten. Uiteindelijk hebben zij een passende oplossing geboden.

6/10 – Redelijk

Jamy, Bosschenhoofd

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Mooi hotel, slechte service!
Het is een erg mooi hotel maar behoorlijk slechte service. Wij kwamen rond 3 uur aan, onze kamer was nog niet klaar terwijl de inchecktijd 2 uur is. Ze zeiden dat het 20 min. zou duren. Mijn vriend was behoorlijk ziek die dag, 39,5 graden koorts. Had dit aangegeven aangezien er geen airco bij de lobby is. Maar dat boeide ze blijkbaar erg weinig, aangezien we minstens een uur hebben moeten wachten tot we onze kamer in konden. Bij de receptie geven ze aan dat het ontbijt tot 11 uur is (dit staat ook op je ontbijt voucher) echter loopt het personeel al op te ruimen vanaf 10 uur. En vanaf half 11 is het meeste eten al weggehaald. Ook hier iets van gezegd, maar wordt ook niks mee gedaan. Hier gaan we niet meer na toe!

8/10 – Goed

Leroy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay!
Very comfortable resort, with lots of facilities: bike to borrow, delicious breakfast, comfortable beach chairs, nice pool and beautiful sunset view.

8/10 – Goed

jurgen, Belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schitterend als je het een beetje rustig wilt
Schitterend hotel aan de westkust van het eiland. Zeer mooi hotel en het strand is helemaal van jezelf. Met de fiets die gratis te verkrijgen is in het hotel ben je op 10 minuten aan de oostkust waar alles te beleven is. Ideaal voor wie wat rust wilt op het party eiland :)

6/10 – Redelijk

Shannon, crowborough

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Stayed at Aston sunset for 5 nights. My experience was mixed. On the pros the room was well cleaned and well maintained albeit a little dated. Staff were friendly and very approachable. I would not stay again as a result of the cons. The breakfast was very poor. Bizarre options like calamari and katsu chicken. Dry pastries which did not taste fresh. Egg station was disappointing with eggs cooked in far too much oil. The location of the hotel is distanced from the main centre, bikes can be rented from the entrance to the hotel but they are in very poor condition with no breaks, rusted chains, no gears, flat tyres so don’t make for a very good ride around the island. Perhaps try renting from elsewhere! When eating in the restaurant for lunch and dinner food was okay but service very slow! Overall mixed experience, we used the facilities in other nearby hotels for pool days and this felt much better and more of a 4* experience compared with Aston.
5 nachten verbleven in februari 2024
Reactie van Emanuel op 2 mrt 2024
Dear Ms. Shannon,Thank you for taking the time to share your feedback regarding your recent stay at Aston Sunset. We are glad to hear that you found the room to be well-cleaned and maintained and our staff friendly and approachable. These are aspects of our service that we take great pride in, and we are pleased they met your expectations.However, it is with regret that we learn about the aspects of your stay that did not meet your standards, particularly concerning the breakfast options, the condition of our rental bikes, and the service speed in our restaurant. We sincerely apologize for any inconvenience these issues may have caused you during your stay.We acknowledge your comments on the breakfast offerings and will review our menu to ensure a variety of fresh and appealing options for all our guests. Your feedback regarding the egg station and pastries is particularly concerning, and we will address this with our kitchen team to improve the quality and preparation methods immediately.Regarding the bikes available for rent, we understand the importance of having reliable and safe transportation options to explore the beautiful surroundings. We will inform the bike rentals at outside the hotel that those vendors need to ensure their bikes meet the high standards our guests expect and deserve.We also recognize the importance of timely service in our restaurant and will be working with our team to improve efficiency and ensure a more enjoyable dining experience for our guests.While we regret that you felt the need to utilize facilities at nearby hotels, we appreciate your honesty in sharing these experiences with us. Feedback like yours is invaluable as it helps us identify areas for improvement to enhance the overall guest experience.We hope you will consider staying with us again in the future, allowing us the opportunity to demonstrate our commitment to excellence and to make your next stay more enjoyable and in line with your expectations.Warm regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Ria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My friend was trying to work while he is in Gili. I wish the internet was fast enough for work, he gotta ask for the internet to be fixed. It worked out, but would be better if it’s standardized.
2 nachten verbleven in februari 2024
Reactie van Emanuel op 28 feb 2024
Dear Ms. Ria,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience your friend experienced with our internet service during his stay. We understand how important a reliable internet connection is, especially for our guests who need to work remotely. Please be assured that we are taking your feedback seriously and are in the process of reviewing and improving our internet service to ensure it meets our guests' expectations for speed and reliability. We are glad to hear that the issue was resolved, and we appreciate your understanding and patience. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Thank you again for bringing this to our attention.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Ria

3 nachten verbleven in februari 2024
Reactie van Emanuel op 29 feb 2024
Dear Ms. Ria,Thank you for the great rating on our resort and we are glad to find you enjoyed your stay at our resort. We look forward to seeing you again in the future.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Begüm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gili T'de 3 gece konakladik, konaklamamiz her seyiyle mukemmeldi. Kahvaltisi gayet cesitli ve lezzetliydi. Otelde ogle ve aksam yemeklerini mutlaka denemelisiniz cok basariliydi. Odalar, personelin guleryuzu ve temizligi harikaydi. Personel arkadaslara ilgisi icin tesekkur ederiz.
3 nachten verbleven in januari 2024
Reactie van Emanuel op 29 feb 2024
Dear Guest,Thank you for taking the time to share the great experience of staying at our resort. We are happy to find you enjoyed your stay here and we look forward to welcoming you back here in the future.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

inseok

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

ACHINTAYA

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Darshil

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in a one bedroom villa. The room was very clean, aesthetic, and had a large bathroom. The staff were lovely and attentive across each of our interactions. Adi in particular was very helpful and kind. Our only piece of advice would be to get to the breakfast early to ensure the food is warm and fresh (however that being said the breakfast was still good)!
Reactie van Emanuel op 14 jan 2024
Dear Mr. Nicholas,Thank you for taking the time to share your experience at our one-bedroom villa. We are delighted to hear that you found the room to be clean, aesthetically pleasing, and well-appointed with a large bathroom. It's always our goal to provide a comfortable and visually appealing environment for our guests.We are also thrilled to know that our staff, especially Adi, made a positive impact on your stay through their lovely and attentive service. Your kind words are a wonderful testament to the dedication of our team, and we will be sure to pass along your compliments to Adi.We appreciate your advice regarding the breakfast timing. Ensuring that our food is warm and fresh for all guests is a priority, and your feedback provides valuable insight into how we can enhance our breakfast service. We will take your suggestion into consideration to improve the dining experience for all our guests.Thank you once again for choosing to stay with us and for your constructive feedback. We hope to welcome you back soon for another delightful experience.Warm regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Sandrine

2 nachten verbleven in november 2023

10/10 – Uitstekend

Evgenii

7 nachten verbleven in oktober 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en comfort kamer
Nice stay, yet overpriced on the set compared to other places. (Drinks, food etc.) Food was really not that good, but staff and hotel was nice.
4 nachten verbleven in november 2023
Reactie van Emanuel op 11 nov 2023
Dear Mr. Daniel,Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input as it helps us improve our services.We're glad to hear that you had a nice stay and that you found our staff and hotel to be pleasant. Your positive comments about our team are greatly appreciated, and we are committed to maintaining a high level of hospitality.We also appreciate your honesty regarding the pricing and the quality of our food and beverages. We constantly evaluate our offerings to ensure that they are competitive and meet the expectations of our guests. We will certainly take your feedback into consideration as we work on improving our culinary offerings.Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you decide to return, and we will do our best to ensure that your experience is even more enjoyable.Once again, thank you for choosing to stay with us, and we look forward to the possibility of serving you again.Warm regards,Emanuel PrasodjoGeneral Manager

8/10 – Goed

Meike Monika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Insgesamt eine schöne Unterkunft, Lage am Meer toll. Personal sehr zuvorkommend und hilfsbereit. Freie Snacks und Wasser an der Rezeption sind toll. Leider waren Bauarbeiten am Pool, somit nur eingeschränkt nutzbar.
6 nachten verbleven in oktober 2023
Reactie van Emanuel op 11 nov 2023
Dear Ms. Monika,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed your stay at our accommodation, appreciated the scenic location by the sea, and found our staff courteous and helpful. We apologize for the inconvenience caused by the construction work on the pool; we understand how this could have impacted your experience. Your feedback helps us improve, and we hope you'll consider staying with us again in the future for an even better experience. We're committed to providing you with a wonderful stay next time!Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Wendy

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

??

1 nacht verbleven in september 2023

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel and the whole area was absolutely beautiful. amazing stay, breathtaking sunsets
4 nachten verbleven in augustus 2023
Reactie van Emanuel op 8 sep 2023
Dear Mr. Ivan,Thank you for your wonderful review! We're thrilled that you found our hotel and the surrounding area absolutely beautiful, and we're delighted to have contributed to your amazing stay with breathtaking sunsets. Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another memorable experience.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Joon Kyoo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in the island
This hotel is one of the bigger resorts in Gili T. Because of the size, this place has good amenities compared to the other resorts.
1 nacht verbleven in augustus 2023
Reactie van Emanuel op 9 sep 2023
Dear Mr. Kyoo,Thank you for your review! We're pleased to hear that you enjoyed our resort's amenities, and we appreciate your feedback. We hope you had a great stay, and we look forward to hosting you again in the future.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in april 2023

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay at Aston was great, both my girlfriend and I felt very safe and comfortable. The property including pool was very nice and our room was big and well air conditioned. The staff here is excellent, and had helped me get my bank card back when I stupidly left it in the ATM. Things are a little pricier than advertised, so be aware. For example breakfast in the morning is 150K, as opposed to the 100K we were expecting (Just ended up heading in to town for cheaper options) and bike rental is not included. There is some people out front who rent bikes for 50K but 2/3 times we rented them they were pretty busted up. Overall, Aston was a great place to crash on the island, even though there is much cheaper options.
4 nachten verbleven in mei 2023
Reactie van Emanuel op 11 mei 2023
Dear Mr. Adam,Thank you for taking the time to share your experience at the ASTON Sunset Beach Resort. It's great to hear that you and your girlfriend felt safe and comfortable during your stay and that you enjoyed the property, pool, and well-air-conditioned room.I'm glad to hear that the staff was excellent and able to help you retrieve your bank card. However, I apologize that the pricing for breakfast and bike rental was higher than expected. It's good to know that there are cheaper options in town for breakfast, and I will consider including bike rental in our offerings or ensuring that the bikes for rent in front of the property are in better condition.Overall, I'm happy to hear that the ASTON Sunset Beach Resort was a great place for you to stay on the island, despite there being cheaper options available. Thank you again for your review, and I hope you will consider staying at the ASTON Sunset Beach Resort again.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Yoice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Great staff too.
1 nacht verbleven in mei 2023
Reactie van Emanuel op 8 mei 2023
Dear Ms. Yoice,Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you enjoyed our great location and that our staff provided you with exceptional service during your stay.Our team takes great pride in providing a welcoming and comfortable experience for all our guests, and we're thrilled to hear that we were able to do that for you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Frazer

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were very happy to be on this side of the island. The room was spacious and clean, the breakfasts were decent, the pool was great, and we really appreciated the water to cut back on plastic. The movies on the beach were a great concept. The biggest positive is the staff. They had to contend with some precocious and unpleasant folk who appeared to believe the lottery of birth, and did so with grace. First rate
5 nachten verbleven in maart 2023
Reactie van Emanuel op 29 mrt 2023
Dear Mr. Frazer,Thank you for taking the time to share the great feedback with us and we are very happy to find you had a great stay at our resort. We appreciated your support and we look forward to welcoming you back here in the near future.Best regards,Emanuel PrasodjoGeneral Manager

8/10 – Goed

ahran

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
아름다운 리조트
It's a resort that looks like it has a history. Everyone is keeping it clean. It's not a snorkeling point, but there's a beautiful sunset and the pleasure of a late-night movie.
4 nachten verbleven in februari 2023
Reactie van Emanuel op 24 feb 2023
Dear Mr. Ahran,Thank you for taking the time to share your feedback with us, we are happy to find you enjoyed your holiday here. Hopefully, your next visit will find us much better and the place will be more enjoyable. Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Quynh Anh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our 5 days at Aston. Very close to the beach and the pool is very spacious! Watching movies on the beach was a lovely experience. Staff were super friendly and attentive to our needs. You get unlimited water refills in glass bottles and there is free flowing iced tea at reception
2 nachten verbleven in februari 2023

8/10 – Goed

Lilian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2023

10/10 – Uitstekend

catrin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was huge and staff very friendly and accommodating. Evening outdoor movies on the beech were great. Is on Gili trawangan so bike is the best way to explore as it is away from noisy downtown.
Reactie van Emanuel op 28 jan 2023
Dear Ms. Catrin,Thank you for sharing the great experience of staying at our resort, we are glad to find you were happy with our place and services. We wish to welcome you again in the future.Best regards,Emanuel PrasodjoGeneral Manager

8/10 – Goed

niklas

2 nachten verbleven in januari 2023

10/10 – Uitstekend

Amir

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super séjours
Un séjour de 15 jours au top tout c'est bien passé. Le personnel est professionnel et aimable, le chef toujours présent et au petit soins. Les chambres sont très confortables et très propres. La nourriture est bonne. Je recommande.
4 nachten verbleven in december 2022
Reactie van Emanuel op 10 jan 2023
Dear Mr. Amir,Thank you for sharing your great experience with us and we are happy to find our services and facilities met your needs and you had a wonderful long holiday at our resort. I really appreciate your support in recommending our place to your friends and families. We wish to see you again here in the future. Best regards,Emanuel PrasodjoGeneral Manager

8/10 – Goed

Sae

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

Lindsay

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Yoon Koo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay! Room is really spacious and bright. You can enjoy peaceful moment and beautiful ocean in 10 seconds from your room. Movie night was also lovely. Great breakfast option. All of the staffs were super friendly. Love this place. Would definetely come back.
2 nachten verbleven in november 2022
Reactie van Emanuel op 8 dec 2022
Dear Yoon Koo,Thank you for taking the time to share your great feedback with us and glad to find you were happy with our resort. We look forward to seeing you again on your next visit to our place. Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

Andrena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best part about this hotel was the customer service from the staff, especially Komang. As soon as I arrived, Komang made me feel immediately welcomed. He is friendly, smiling, polite and warm. Every time I passed in the lobby, he made sure to acknowledge me and made me feel at home. When I checked out, he was very accommodating and helped me with many requests. From start to finish, Komang made me feel taken care of at this hotel.
2 nachten verbleven in september 2022
Reactie van Emanuel op 9 okt 2022
Dear Andrena,Thank you for sharing the great experience of staying at our place and I have extended your compliment to Komang accordingly. We really appreciate your support and look forward to seeing you again in the future.Best regards,Emanuel PrasodjoGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Just ok, unfortunately
The hotel is located on the side of the island where you see beautiful sunsets and away from the harbor and bars. They offer buffet at the beach, but the food is just ok. The wifi only works well in the lobby, not in the rooms. The bathrooms are extremely outdated and the design of the shower and toilet where water on the floor can get mixed between the two is disgusting.
2 nachten verbleven in september 2022
Reactie van Emanuel op 24 sep 2022
Dear Guest,Thank you for taking the time to let me know about certain priority actions to be taken to improve the bathroom quality and comfortable, the wifi coverage, and the food quality. I really appreciate your help with this feedback and I am going to find the best way for wifi access points installation for good coverage, and find out the best way to renovate the bathroom for better comfort, I am really sorry for the inconvenience experience during your stay here and hopefully, you will find us better in your next visit to Gili islands. Best regards,Emanuel PrasodjoGeneral Manager

10/10 – Uitstekend

BENOIT

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
calme magnifique couché de soleil bcp de service sur place
3 nachten verbleven in augustus 2022
Reactie van Emanuel op 14 sep 2022
Dear Benoit,Thank you for sharing your great feedback with us and is glad to find you had a really great holiday in our resort. We wish to see you again here in the future.Best regards,Emanuel PrasodjoGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Lever ikke op til billederne
Hotellet var slidt og fremstod på ingen måde som på billederne. Det trænger til en opdatering og rengøring
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Hôtel désuet et sale mais hyper bien situé
L’hôtel est désuet et sale, il n’a pas du être entretenu depuis des années. Il y a beaucoup de dysfonctionnements dans la chambre, les lieux communs sont sales. Le personnel est clairement non qualifié, ils ne savent jamais répondre, on a l’impression qu’ils débutent tous. Le spot en revanche est absolument magnifique, la restauration est correcte sans être très bonne pour autant, et 2 films récents sont programmés sur la plage tous les soirs (beach cinema). Dommage que notre dernier soir un teambuilding absolument ridicule et bruyant (+++) ait été organisé, ça a dérangé tous les clients ne faisant pas partie de l’entreprise ayant son teambuilding (peut être 2/3 d’entre nous?) En conclusion: dommage, le management de cet hôtel laisse à désirer et gagnerait à être repris en mains par des professionnels.
3 nachten verbleven in augustus 2022

6/10 – Redelijk

Christina

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Just ok.
This hotel was just ok. Staff made it as good as it was. It’s condition is failing. We had a few things not great in our private villas but staff did try very hard to rectify it. It was quiet. The beach was nice. The food and restaurant was just ok. Likely wouldn’t stay here again.
4 nachten verbleven in juni 2022

6/10 – Redelijk

Seo Young

I couldn't use wifi in my room. Its connection was very weak and unstable.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upgraded for our honeymoon for free. Honestly this place has a special place in my heart. Movies on the beach and just a beautiful stay.
7 nachten verbleven in november 2019
Reactie van Emanuel op 29 jun 2021
Dear Guest, Thank you for sharing your great experience of holiday with us. We are glad to find you had a wonderful honeymoon holiday and memorable moment here. We wish to welcoming you again at our resort in the near future. Best regards, Emanuel Prasodjo General Manager

8/10 – Goed

Ji Hun

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was awesome
it was nice hotel. Sunset was fantanstic. I would like to stay again after COVID Pademic.
1 nacht verbleven in november 2020

10/10 – Uitstekend

Kristian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super ophold på Gili
Super fint sted på Gili - beliggende på stranden - super venligt personale. Blev opgraderet undervejs, da vi var heldige at ramme off-peak. Kan absolut anbefales, også ift. pris.
4 nachten verbleven in februari 2020
Reactie van Emanuel op 13 jul 2020
Dear Kristian, Thank you for the 5 stars rating and your kind feedback on our resort and services, we are glad that you had experienced the enjoyable holiday here, hopefully we will see you again in the near future. Best regards, Emanuel Prasodjo General Manager

8/10 – Goed

Melitta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Skønt resort
Super service, smuk have og pool, men det havde været skønt om sengen havde myggenet. Det er irriterende med myg som æder en om natten. Dejlig morgenmad.
4 nachten verbleven in maart 2020
Reactie van Emanuel op 20 mrt 2020
Dear Melitta, Thank you for your kind feedback and we really appreciate your support, we wish to welcoming you again in the near future. Best regards, Emanuel Prasodjo General Manager