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Beoordelingen van Trump Turnberry

5 out of 5
Trump Turnberry
Maidens Road, Turnberry, Girvan, Scotland

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 222 van 300 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 300 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 300 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 300 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 300 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Christopher

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Elaine

1 nacht verbleven in januari 2024

10/10 – Uitstekend

sharon

Reisde met partner
Lovely hotel - bar prices steep but otherwise no complaints
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nikki-Jo

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
The service and the staff were excellent, very friendly, fun and couldn’t do enough for us. They really want you to have a lovely time.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Subhan mirza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Allan

3 nachten verbleven in december 2023

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Myself and my wife always find it a beautiful place to be
1 nacht verbleven in december 2023

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trump Turnberry
No issues re cleanliness
1 nacht verbleven in december 2023

10/10 – Uitstekend

Shaune

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic service, friendly staff, great food and good spa facilities
2 nachten verbleven in november 2023

10/10 – Uitstekend

arthur, San rafael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Kenneth

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

William, Saint Petersburg

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spectacular property and exceptional staff
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic throughout
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Fred

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Elaine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most relaxing atmosphere throughout the whole hotel
1 nacht verbleven in mei 2023

6/10 – Redelijk

j

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

alastair, Glasgow

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay at Turnberry with special mention to all the staff that went out their way to look after us. Will be back again soon!
1 nacht verbleven in april 2023

10/10 – Uitstekend

Thomas

1 nacht verbleven in maart 2023

10/10 – Uitstekend

David

1 nacht verbleven in februari 2023

6/10 – Redelijk

Ian

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
Had a slight issue with the heating system in the room being quite noisy, however this was retified
2 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

Nicola

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

10/10 – Uitstekend

Jacqui

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Perfect in every way
Staff were amazing, so helpful and friendly. The room was beautiful and we got upgraded, but just perfect.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Maire-Claire

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

6/10 – Redelijk

Mary

Positief: Netheid, personeel en service
Staff overall were very nice but we ran into a problem with management people due to a mix up with the type of room we booked and what they “upgraded us to “. We were upgraded to a two story unit with two bedrooms - one upstairs with an adjacent bath and a bedroom and living room on the main floor. We are older people and doing stairs is a problem. They were 100 percent booked the first night so we were placed in “a cottage “ which wasn’t anything special- a typical motel room and standard bath. The room was poorly appointed one no working bedside lamp and no air conditioning during a very hot spell One ceiling fan was a poor substitute. No maid service one day — for almost $600 a day. Food was good and dining room and front desk staffers were especially good at their jobs. Don’t think I would rush back. Enjoyed our time at Gleneagles much more.
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Cristiane

1 nacht verbleven in juli 2022
Reactie van Trump Turnberry op 13 jul 2022
Dear Cristiane, Thank you for choosing to stay at Trump Turnberry and taking the time to rate us 10 out of 10. We are delighted that you had a memorable stay with us and very much look forward to welcoming you back in the future. Warmest Regards Executive Office

6/10 – Redelijk

Alan

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
3 nachten verbleven in mei 2022

6/10 – Redelijk

Andrew, St Helens

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plus points - Staff, without exception everytime I had to deal with a member of staff, from reception staff to housekeeping to waiters and barmen they are polite, attentive and helpful. - Location - this is just a magnificent part of the world. Most of Scotland is worthy of a visit, but the South West coast is particularly beautiful. - Hotel - The main hotel looks great in the hillside, and cottages are in a great location close to the golf courses and the beach. They are furnished to a high standard and give a real feel of luxury. There is lots to do on site, golf is amazing, walks on the beach and woods, spa and a bunch more Negatives Not many but We had a two bedroom cottage which was great but one bedroom had no wardrobes or draws so I had to live out of a suitcase, also no mirror in the room The TV resolutely refused to connect to our apple devices wirelessly despite assurances that this was possible. We had a minor ant infestation in the kitchen on the first day when we left some biscuits out on the side. These issues where minor as we spent little time inside but if we had to then they may have been more of an issue. I’m sure if we reported them the staff would have done all in their power to resolve the issues, but they are stated just for feedback. Overall a fantastic hotel in an amazing location.
4 nachten verbleven in april 2022
Reactie van Executive Office op 19 apr 2022
Dear Andrew, Thank you so much for taking the time to send us your feedback following your most recent visit to Turnberry. Your feedback is greatly appreciated as it allows us to monitor the level of service we deliver and helps identify any areas which may require our attention, as well as create an opportunity to reward and recognize our team here at Turnberry. Please be assured that I have shared and discussed your feedback with the team. Once again thank you for choosing to stay at the resort and for reaching out to us and for allowing us the opportunity to respond. We look forward to welcoming you back sometime in the near future. Yours sincerely, Lynsey

10/10 – Uitstekend

Judith

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2022
Reactie van Executive Office op 19 apr 2022
Dear Judith, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

10/10 – Uitstekend

Colin

1 nacht verbleven in februari 2022
Reactie van Executive Office op 19 apr 2022
Dear Colin, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

8/10 – Goed

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sea view and luxurious accommodation
1 nacht verbleven in februari 2022

8/10 – Goed

Angie

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

10/10 – Uitstekend

Shellby, Peterhead

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

8/10 – Goed

Garry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

8/10 – Goed

Jonathan

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021

8/10 – Goed

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
High Quality / Impacted by Staffing Levels
Outstanding public areas and bedrooms as expected in this luxury brand. Hotel was reasonably busy. Overall we were very happy with our 2 night stay but disappointed that 2 restaurants were closef due to lack of staff. There are also a few areas in terms of attention to detail and standard of customer service that need improvement but are probably also linked to problems in staffing levels at the hotel
2 nachten verbleven in oktober 2021

8/10 – Goed

Sue

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building and grounds. Room was well appointed. Staff are very welcoming and helpful, especially the Concierge team. Breakfast was carnage. Lots of people and very noisy.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
This is a fantastic hotel with friendly staff. Great food in 1906. Leisure centre was amazing. Good views…on a decent day. It’s my favourite Scottish hotel.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ANNIVERSARY
EVERYTHING about Hotel was excellent. Our room was SUPERB. Queen size bed but we could have held a dance in room as it was so spacious. Toilet area was MAGNIFICENT with walk-in shower and seperate bath--SUPERB. In bar -type restaurant most food was unknown to me. I had sirloin steak at £32 with trimmings and it was lovely -- dearest item on menu! Breakfast was typical with continental or hot buffet. I had omelette made to orger as you waited and also bacon, sausage, mushrooms, toast and a large pot of HOT coffee. ALL the staff were very nice and HELPFUL. FINALLY the CLEANLINESS throughout the complete HOTEL WAS FIRST CLASS
2 nachten verbleven in oktober 2021

6/10 – Redelijk

Nagina

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Disappointed with this beautiful hotel.
The hotel was great and view spectacular. The check in and check was excellent. The only negative there was that we arrived at the hotel a couple of hours early and the reception staff told us they would take out luggage to the room and let us know when the room was ready. But when we arrived in our room the luggage was not there. the food and service staff in general were not so good. We are both vegan and it seemed they struggled to accommodate us. We ordered a vegan club sandwich and apparently the kitchen did not have the ingredients to make the sandwich. Instead of informing us of this, instead we got a sandwich with only tomatoes and lettuce which we then had to complain about. At dinner we were serviced two small portions of veg rissotto which was not very nice and we couldn’t eat it. Try charged us for two main dishes at £44 each. We also had complain about this. All in all. Great looking hotel and location but service and food under par!!! Not sure I would eat there again even if I was staying there.
1 nacht verbleven in augustus 2021

8/10 – Goed

Ernest

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Some areas true 5 star others slipped. The spa was an area which did not live up to billing especially in a hotel remote from any other services. Other areas like courses pro shop Garry on the entrance made it truly memorable.
6 nachten verbleven in augustus 2021

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a hotel the attention to detail is amazing and the staff are always one step ahead I will be back
2 nachten verbleven in juli 2021

10/10 – Uitstekend

judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous trump turnberry
Trump Turnberry was amazing. The room was amazing. The condition of hotel was amazing. Everything was fantastic. We played golf and that was superb too. I would recommend it to anyone. Only wish we could have stayed longer and experienced the spa.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2021