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Beoordelingen van Super 8 by Wyndham Gloucester

2.5 out of 5
Super 8 by Wyndham Gloucester
1200 Crescent Boulevard, Route 130 & Market Street, Gloucester City, NJ

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 69 van 611 beoordelingen" "
Gastenscore: 8 - Goed. 133 van 611 beoordelingen" "
Gastenscore: 6 - Redelijk. 151 van 611 beoordelingen" "
Gastenscore: 4 - Matig. 123 van 611 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 135 van 611 beoordelingen" "

6,0/10

Netheid

6,4/10

Personeel en service

5,0/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Suzan, Nijbroek, Nederland

Positief: Netheid
Philadeplphia
Standaard motel. Gunstig gelegen tov Philadelphia tegen een aantrekkelijke prijs. Omgeving van het hotel is niet bijzonder, maar met de auto zit je op 5 minuten van wat shops en eetgelegenheden. Zwembad area ziet er netjes uit. Bedden comfortabel.

6/10 – Redelijk

Linda

Ok place to stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

james

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
comfortable room, cheaper price, nice staff
1 nacht verbleven in april 2024

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice in the area
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Rose Ann

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van super 8 gloucester city op 14 apr 2024
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of super 8, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 – Ontzettend slecht

Kenneth

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in december 2023
Reactie van super 8 gloucester city op 14 apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

2/10 – Ontzettend slecht

Charlie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was dirty, linen on bed was dirty and had cigarette burns on the top vovrr
1 nacht verbleven in maart 2024
Reactie van super 8 gloucester city op 14 apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

2/10 – Ontzettend slecht

Dimitri

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible ne pas aller surtout en famille
1 nacht verbleven in maart 2024
Reactie van super 8 gloucester city op 14 apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

8/10 – Goed

Sonia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van super 8 gloucester city op 14 apr 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.

2/10 – Ontzettend slecht

Raquel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N
1 nacht verbleven in februari 2024
Reactie van super 8 gloucester city op 14 apr 2024
We’re sorry you had a bad experience recently at our property. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback

4/10 – Matig

Stacey

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great time, no bother
2 nachten verbleven in december 2023
Reactie van super 8 gloucester city op 30 dec 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 – Uitstekend

Cinthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van super 8 gloucester city op 30 dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

4/10 – Matig

Brad

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023
Reactie van super 8 gloucester city op 30 nov 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

2/10 – Ontzettend slecht

Tramaine

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van super 8 gloucester city op 30 nov 2023
We’re sorry you had a bad experience. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Beds were really comfortable. The room needs tlc and updating. Area was quiet. Great for one night stay.
1 nacht verbleven in november 2023
Reactie van super 8 gloucester city op 30 nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 – Matig

Anne-Marie

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not clean, smelled bad Staff not helpfull (did not what to be there)
1 nacht verbleven in november 2023
Reactie van super 8 gloucester city op 30 nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.

10/10 – Uitstekend

Cinthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van super 8 gloucester city op 7 nov 2023
Thank you for recognizing the great service provided by our staff and motel. We hope to see you soon, Safe Travels!

2/10 – Ontzettend slecht

steven

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty. Charged a $20 fee for early check in (1 hour early). But had to take it cash because they didnt even have the credit card machine on. Bathroom was disgusting.
1 nacht verbleven in oktober 2023
Reactie van super 8 gloucester city op 28 okt 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

4/10 – Matig

Maribel

Positief: Personeel en service
Negatief: Netheid
Dirty towels
1 nacht verbleven in oktober 2023
Reactie van super 8 gloucester city op 28 okt 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 – Goed

Blas

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The area and the property on the outside are good. But the rooms need maintenance and deep cleaning. My room smelled as someone was smoking weed, although I asked for a non-smoking room.
1 nacht verbleven in oktober 2023
Reactie van super 8 gloucester city op 19 okt 2023
Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Super 8, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 – Ontzettend slecht

Nathan

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Completely awful, left after standing outside of the office in the cold for 20 Minutes because the door was locked for no reason.
1 nacht verbleven in oktober 2023
Reactie van super 8 gloucester city op 19 okt 2023
Thank you for taking the time to share your review. We apologize for any inconvenience

4/10 – Matig

Jean carlos

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mattresses had a very strong smell of urine, dirty sheets and dirty towels.
1 nacht verbleven in september 2023
Reactie van super 8 gloucester city op 19 okt 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

4/10 – Matig

Reba

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Booked a nonsmoking room that smelled like an ashtray. Towels were dirty, burns on the bed covers, shower didnt drain, no tissues in room, barely any toilet paper and door didnt close properly. Overall I would not recommend this location for a stay.
1 nacht verbleven in september 2023
Reactie van super 8 gloucester city op 19 okt 2023
Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize

2/10 – Ontzettend slecht

John Bogart

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here unless you are desperate
This hotel was disgusting. Rooms were barely clean. Was supposed to be smoke free but you could see cigarette burns on the furniture and black marks on the drapes. The show curtain bar was falling off. This hotel is a disaster.
1 nacht verbleven in september 2023
Reactie van super 8 gloucester city op 19 okt 2023
We’re sorry you had a bad experience recently our property. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.

4/10 – Matig

Typhynie

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was short with their answers, the walls in the bathroom were gross, and there was no trash can anywhere I the room.
1 nacht verbleven in september 2023
Reactie van super 8 gloucester city op 19 okt 2023
We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

8/10 – Goed

Marion

1 nacht verbleven in september 2023
Reactie van super 8 gloucester city op 19 okt 2023
Thank you for positively rating your stay!

2/10 – Ontzettend slecht

Arthur

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty, stinky, absolutely no hot water
1 nacht verbleven in augustus 2023
Reactie van super 8 gloucester city op 19 okt 2023
Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty hotel...never stay here
Very dirty and dilapidated condition. I could have a fungal infection...soggy bed, soggy chairs and damp floor.
1 nacht verbleven in augustus 2023
Reactie van super 8 gloucester city op 28 okt 2023
We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

4/10 – Matig

Jessica

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would not recommend this property! It is not Wyndham quality!!
1 nacht verbleven in juli 2023
Reactie van super 8 gloucester city op 28 okt 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

2/10 – Ontzettend slecht

Marcus

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No breakfast bar and no airport shuttle as advertised on Expedia. Shower had zero water pressure. On the plus side mattress and pillows were comfortable. Check in and check out process was brutally inefficient.
1 nacht verbleven in juni 2023
Reactie van super 8 gloucester city op 28 okt 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

2/10 – Ontzettend slecht

Krishna

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
DO NOT STAY HERE. This property advertises shuttle service to the Philadelphia International Airport and, when our flight arrived and we asked to be picked up, they told us they no longer do that. That added an extra $80 to our trip. The hotel facility was horrible!!! The room stunk. The floors were dirty, and there was trash in the trash can. The door to the bathroom was split apart and would not close. There were bedbugs that bit us. Need I go on? AVOID THIS PLACE.
1 nacht verbleven in juni 2023
Reactie van super 8 gloucester city op 28 okt 2023
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 – Ontzettend slecht

Renee

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was filthy and didn’t feel safe to stay there.
1 nacht verbleven in juni 2023
Reactie van super 8 gloucester city op 28 okt 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

6/10 – Redelijk

Aretha

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nothing
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Luke

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Heather

The workers were so diligent in making sure all the guests were happy
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Kayleigh

2 nachten verbleven in mei 2023

4/10 – Matig

Amber

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No breakfast as advertised, no toilet paper or tissues in the room. Phone didn't work properly for the front desk, staff would not bring missing items. Stains on carpet and furniture, very must and smokey smell. Sink wouldn’t drain, bed decently comfortable, AC worked fine.
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Jermaine

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not sure if it was the room I was given, but it was atrocious!! It smelled, the bed was sunk in, the chairs were soooo nasty! Never again
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

jeffrey

4/10 – Matig

Thomas

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Go somewhere else
We had two rooms- both rooms had holes in doors. One sample of Soap in each bathroom looked like it was there for 10+ years. One room's bathroom had one roll of toilet tissue. There was a small bottle of hand sanitizer in bathroom next to soap dish. It looked like it was not used however there were brown "crusties" on the bottle. The liquid in the bottle was blue. It was not hand sanitizer. It was gross. Stains galore on furniture and beds. I was trying not to imagine from what the stains originated from. It was late after a concert or we would have drove the 3 hours home. It was our last resort because other places were booked. Worst hotel I ever stayed at. Look somewhere else.
1 nacht verbleven in juni 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 – Matig

Nicholas

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location was convenient, however it wasn’t very clean and the room next to us had its window broken out. Looked like it was broken into.
1 nacht verbleven in juni 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 – Matig

Alma

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall it was dirty. The room was non smoker but still a weird smell. The desk was kind and helpful but will never return here.
1 nacht verbleven in mei 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 – Matig

kolette

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was dirty, burn holes in the comforters. Hair in shower n sink. I found a crack pipe in my room and when I brought it to the managers attention he gave me a 20 back. I was charged $140. for a crappy room that was below sub par.
1 nacht verbleven in mei 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

margaret

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was plain awfull
1 nacht verbleven in mei 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

David

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not even stay after paying for room! Left after 5 minutes , the room was horrible
1 nacht verbleven in mei 2022
Reactie van rs op 2 jul 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

2/10 – Ontzettend slecht

Justin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is literally no one here to do our check in. Several customers are waiting outside at 1:15 AM. Totally unprofessional
1 nacht verbleven in april 2022

4/10 – Matig

Kevin

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor cheep hotel in sad shape
Told them the bathtub was not draining properly. And had no room service for the 4 days I was there. The bathtub was not fixed either.
3 nachten verbleven in april 2022
Reactie van rs op 25 apr 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 – Redelijk

Ashlyn

1 nacht verbleven in maart 2022

2/10 – Ontzettend slecht

Jazmin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We had traveled a lot to get here, paid extra to make sure we arrived in time for check in, which we definitely did. But they told us the room wouldn’t be ready for over an hour or hour and a half. Wasted our time and we were not going to wait around this strip mall for an hour and a half with our bags. So we had to leave. Rude guy. Very disappointed. I will share this review everywhere I can. Do not recommend this place.
1 nacht verbleven in december 2021
Reactie van rs op 30 dec 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.