Hi Erik, thank you for your recent visit to Golden Gate Hotel and Chalets. We value your feedback as it will allow us to improve our services.

Hi SanetThank you for taking time to rate us and thank you for a wonderful review.

On behalf of Golden Gate Highlands National Park and Golden Gate Hotel and Chalets we would like to apologise for the inconvenience you had while staying at our property. It is only with such valuable feedback, that will allow us to evaluate where we are going wrong and how we can better ourselves going forward. As it is said that there is no excuse for bad service, however, please allow me to reassure you that we are going to investigate matters as outlined.

Dear Harriette.Thank you for your feedback and for taking the time to share your experience during your recent visit to Golden Gate Highlands National Park.I am happy to inform you that we are currently busy with the renovation of our hotel chalet. I have also informed our Housekeeping of the issue of stained sheets in your chalet, and they are busy with investigation.

Dear AnonymousThank you for your feedback and for taking the time to share your experience during your recent visit to Golden Gate Highlands National Park.We are proud to learn of our team's friendliness and that you find our views to be of absolute breathtaking.kindly note that our chalets are currently being renovated and that you will find them refreshed and comfortable in your next visit. It is only with such valuable feedback, that will allow us to evaluate where we are going wrong and how we can better ourselves going forward.

Dear JoeThank you for your feedback and for taking the time to rate us.

Dear AnonymousThank you for your feedback and for taking the time to share your experience you had during your recent visit to Golden Gate Highlands National Park.Communication is key in order to provide the best service, and I apologise that the sudden change of operation hours was not communicated upon your arrival. It is only with such valuable feedback, that will allow us to evaluate where we are going wrong and how we can better ourselves going forward.

Thank you for your feedback and for taking the time to share your experience during your recent visit to Golden Gate Highlands National Park. it is without your invaluable constructive criticism that we can correct where we are going wrong and off course make the necessary changes to ensure that you as our guest get the best service and product offering as possible.As it is said that there is no excuse for bad service, however, please allow us to reassure you that we are going to investigate matters as outlined.

Hi ThusoThank you for the rating, we are working on a 5/5 rating next time.

Hi Deborahthank you for the rating, we hope for a 5/5 rating next time.

hi Leocadiathank you for taking time to rate us!.

Hi GerrieThank you so much for the rating and the review. It brings us great pleasure to know that our team of staff is friendly towards our guests, and that our facilities are clean. we will keep it up. We are happy to announce that our chalets are going through a facelift and the project has already started.

Dear LincolnThank you for taking your time to give us your feedback on your visit to our hotel, and thank you for your beautiful feedback on our stunning surroundings and friendly and helpful staff. We are sorry to hear that you didn't have a great experience with some of our facilities. Our mission is to provide excellent guest experiences, so we a sorry to have let you down. we have taken your feedback on board, and we will strive to make improvements accordingly.

Dear JH. Thank you for taking your time to rate us. 10/10 is a great deal!

Thank you for visiting our beautiful park we appreciate your feedback!!.

Hi RuannThank you so much for the rating!

Thank you Kosie for the rating.

hi LouiseThank you for the rating.

HiThank you for taking time to rate us, we appreciate your 10/10 rating.

Hi JuergenThank you very much for taking your time to rate us.

Dear AlanThank you so much for taking time to rate us. A 10/10 is to be celebrated and we will aim to keep it that way.

Hi Carinathank you for taking time to rate us.

hello Heidithank you for taking your time to review us. what a disappointment getting such a review about our staff and we thank you for bringing this to our attention.

Hello MatthiasThank you very much for time your time to review our facilities and our staff. we appreciate your visit and we hope to see you again.

Thank you for a 10\10 rating

Hello JohnThank you for taking you time to rate us.

Dear UlrikeThank you for visiting The Golden Gate Hotel and Chalets and taking your time to give us feedback.

Hello Ulrike and thank you for taking time to rate us. please do visit again.

Dear MaphaleThank you for taking time to rate us, please do call again.

Hello PortiaThank you for visiting the Golden Gate Highlands National Park.

hello Paul, thank you for choosing to visit The Golden Gate Highlands National Park. We appreciate your rating and your positive review.

Hi Astin Thank you much for visiting our beautiful park and taking your time to rate us.

Thank you James for visiting us and taking your time to review and rate us, the pictures looks awesome!

Thank you for visiting us and taking your time to rate us.

Hi ThabisoThank you for visiting Golden Gate Hotel and Chalet and taking your time to rate us. We will aim for a 10/10 next time

Dear RyanThank you for taking your time to rate us and for the positive feedback. We are looking forward to your next booking.

Dear DanielThank you for taking you time to rate us.

Dear Simon Thank you for taking your time to give us feedback of your stay at the hotel. all points stated here will be investigated and be corrected. we looking forward to your next booking.

Dear StefanusThank you for taking your time to rate us, we will aim for a 10/10 next time

Dear johanThank you taking your time to rate us. We are looking forward to hosting you again.

Greetings and thank you for taking time to provide feedback on experience. we are looking forward to hosting you again.

Dear Nadia Thank you for taking your time to rate us. we will aim for a 10/10 the next time you visit us.

Dear Lorraine Thank you for your review on our property. we appreciate your rating.

Dear Thabo Thank you for taking your time to review our property. Please do visit us again.

Thank you for taking time to rate us, we will aim for a 10/10 next time.

Greetings Hester Thank you for taking for time to rate us, we appreciate your feedback and we hope to see you again.