'When we arrived, it was already 10. p.m. The lady at the reception knew that we were a family of three. She pretended to ignore that after several mails and bookings. So there wasn't a bed ready for our daughter. We had to wait one hour for a bed for her because she said, she didn't know we were a family of three. We had a whole discussion but no one apologized. We had to pay more for the extra bed.
The next day (we stayed for two days) we hung up a doorhanger with the message 'please clean the...
'Beautiful place for a quiet retreat holiday. Breakfasts were excellent and the staff was attentive and helpful. The daily spa time was a wonderful bonus as was the ease in accessing delicious dining in nearby towns. A fantastic stay!'