Terras
Beschikbaarheid controleren

Beoordelingen van Apartamentos Monteparaiso

3 out of 5
Apartamentos Monteparaiso
Calle Isla De Lobos No. 2, Mogan, Gran Canaria

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 28 van 128 beoordelingen" "
Gastenscore: 8 - Goed. 54 van 128 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 128 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 128 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 128 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Wenche Lill Døhlen

Positief: Netheid, comfort kamer
Helt ok. Gåturene ned til sentrum av Puerto Rico tar litt tid, husk gode sko. Fin utsikt over PR ++.
14 nachten verbleven in februari 2024
Reactie van Community Manager op 23 feb 2024
Dear Wenche,After reading your review about your stay at Monteparaíso, we are very thankful.Thank you for praising our view. It is a pleasure to check that you enjoyed your holiday with us.We are looking forward to welcoming you soon.Kind Regards,Apartamentos MonteparaísoRiversun – Touristic

4/10 – Matig

Roar

Negatief: Netheid, comfort kamer
Veldig slitt hotell.
Hyggelige folk i resepsjonen. Hyggelige folk som jobbet på hele hotellet. Men hotellet er fryktelig slitt. Tror ikke det er gjort noen verdens ting av renovasjon der på de siste 30 år. Mye fyllerør og nattebråk på hotellet også. Kan funke for en som reiser alene. Men, ville aldri hatt med familien min hit.
5 nachten verbleven in januari 2024
Reactie van Community Manager op 26 jan 2024
Dear RoarThank you for evaluating our services and facilities and choosing Monteparaíso as your destination in Gran Canaria.Thank you for praising our staff.We have taken note of your comments on the need to renovate our facilities and reduce the noise to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

10/10 – Uitstekend

Thor Aage

2 nachten verbleven in november 2023
Reactie van Community Manager op 15 jan 2024
Dear Thor,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

4/10 – Matig

Hans

1 nacht verbleven in februari 2023
Reactie van Community Manager op 9 aug 2023
Dear Hans,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

2/10 – Ontzettend slecht

Maria jennifer

Negatief: Staat van de accommodatie en faciliteiten
No me gustó porque habia mucho ruido, personas haciendo fiestas a las 2 de la mañana y el personal de recepción no hacia caso, tuvimos que llamar 4 veces para que vinieran a llamarles la atención. Estuvimos 1 dia sin agua caliente, habian cagadas de ratón por los muebles de la cocina y muchas cucarachas. Lo único bueno fue el trato del personal de limpiezas, por lo demás, todo muy mal. De fianza te cobran 150€ cuando el apartamento estaba echo un asco.
3 nachten verbleven in juli 2023
Reactie van Community Manager op 28 jul 2023
Estimada María Jennifer,Le agradecemos el tiempo empleado en publicar su opinión.Gracias por alabar a nuestro personal.Tomamos nota de sus apreciaciones sobre el ruido generado por otros huéspedes, el agua caliente, la fianza y la necesidad de eliminar los insectos. Estudiaremos medidas encaminadas a mejorar la satisfacción de nuestros huéspedes.Una vez más le agradecemos sus comentarios que nos ayudan enormemente a mejorar nuestro servicio.Saludos cordiales,Apartamentos MonteparaísoRiversun – Touristic

4/10 – Matig

Arisleida

Al llegar me pedían una fianza de 150€, la cual no aboné, dado que al realizar la reserva debes indicar los datos de la tarjeta bancaria y cabe destacar que en las condiciones de la reserva tampoco informaban sobre entregar una fianza. En el comprobante de la reserva, así como también lo indica la pagina web, la salida es a las 12:00, nos hicieron abandonar las instalaciones a las 10:00. En varias ocasiones intenté contactar con el alojamiento por teléfono y no fue posible, también les envíe correos electrónicos y nunca recibí respuesta. El personal de la recepción no es agradable con el trato al cliente.
2 nachten verbleven in juli 2023
Reactie van Community Manager op 25 jul 2023
Estimada Arisleida,Le agradecemos el tiempo empleado en publicar su opinión.Tomamos nota de sus apreciaciones sobre la fianza, la hora de salida y la atención de nuestro personal de recepción. Estudiaremos medidas encaminadas a mejorar nuestras instalaciones y por ende la satisfacción de nuestros huéspedes.Saludos cordiales,Apartamentos MonteparaisoRiversun – Touristic

8/10 – Goed

Petri

Reisde met familie
Positief: Netheid, comfort kamer
8 nachten verbleven in december 2022
Reactie van Community Manager op 23 feb 2023
Dear Petri,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team.Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

10/10 – Uitstekend

Oddmund

2 nachten verbleven in november 2022
Reactie van Community Manager op 28 nov 2022
Dear Oddmund,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

8/10 – Goed

Hans Henrik

Reisde met familie
Montepareiso Lejlighed med udsigt
Havde et dejligt ophold på Montepareiso. En ok lejlighed med en fantastisk udsigt over Puerto Rico by og havn samt ikke mindst havet. Komplekset virker noget slidt og trænger til renovering, men samlet set et godt ophold med adgang til nabohotellets (RioSol) faciliteter
Udsigt fra lejligheden
11 nachten verbleven in januari 2022
Reactie van Community Manager op 3 feb 2022
Dear Hans, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our view. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our facilities to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Helt ok for kort periode.
Flott resepsjon og bassengområde osv. men liten og gammel leilighet. Veldig enkelt. Langt å gå til rommet etter innsjekking og masse trapper. Tungt å løfte koffertene opp og ned. Hotellet ligger for øvrig helt øverst oppe i fjellene, tar cirka 17 minutter å gå ned til sentrum. Anbefaler leiebil. Ellers nydelig utsikt! Fin buffet. Rommet vårt var koblet til en nyere hotell avdeling, det trakk opp hele opplevelsen.
1 nacht verbleven in januari 2022
Reactie van Community Manager op 6 jan 2022
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our buffet restaurant, reception, pool area, and views. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our Apartments to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Randi Helen

Positief: Netheid
Kun greit nok
Vi fikk rom med morgensol. Helt greie leiligheter. Men kunne trenge en oppussing. Ingen form for såpe i leil. Det eneste som var rett ille var stanken på utsiden!! Det var i tillegg dopapir i trærne og det luktet ordentlig sterk kloakk
11 nachten verbleven in november 2021
Reactie van Community Manager op 28 nov 2021
Dear Randi, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the smells, soap, and need for renovation, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

8/10 – Goed

Antonio

Reisde met familie
Positief: Netheid
Pequeños cambios para mejorar
El apartamento realmente tiene una ubicación de lujo, para lo que cuesta está bien, pudieran actualizar el mobiliario y por lo menos poner unos ventiladores en la habitación y ajustar el costo de la habitación de acuerdo a los cambios positivos, lo salva q al frente hay un Hiperdino expréss si no no podrían cobrar mucho, si lo recomiendo pero también recomiendo invertir un dinero para mejorar las instalaciones, la piscina buena pero le falta actualizarla. Otra cosa importante es que deberían bajar el precio por los puestos de estacionamiento por día para q sea más accesible y si colocan una cafetería en donde está la recepción para ofrecer unos bocadillos y café y por supuesto unas cervezas les genera un dinero adicional interesante. El baño está impecable y muy bonito, se ve que le hicieron esos cambios recientemente, si lo recomiendo, y si volvería a ir.
3 nachten verbleven in augustus 2021

8/10 – Goed

Khalida

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2021

8/10 – Goed

Gjertrud B

Positief: Netheid, personeel en service en comfort kamer
Morgensol
Overnattet en natt. Komfortabel seng, men små rom om man skal være flere personer. Solrikt ved bassenget om ettermiddagen og nydelig morgensol i leiligheten.
1 nacht verbleven in maart 2020

6/10 – Redelijk

Hanne

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2020
Reactie van Community Manager op 9 mrt 2020
Dear Hanne, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rolig hotell med flott utsikt og kort vei til Europasenteret. Tilgang til alle de fine fasilitetene på hotell Riosol.
12 nachten verbleven in februari 2020
Reactie van Community Manager op 27 feb 2020
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our quiet atmosphere, location, amenities, and location. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

10/10 – Uitstekend

Jette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2020
Reactie van Community Manager op 27 feb 2020
Dear Jette, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in februari 2020
Reactie van Community Manager op 23 feb 2020
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2020
Reactie van Community Manager op 16 feb 2020
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 – Uitstekend

Tommy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2020
Reactie van Community Manager op 16 feb 2020
Dear Tommy, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Hyvät vastaanotto tilat todella runsas aamupala, todella avulias henkilökunta. Huoneessa ei toiminut liesi muuten hintansa arvoinen
7 nachten verbleven in januari 2020
Reactie van Community Manager op 16 feb 2020
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our staff, reception, breakfast, and good value for money. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the stove, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 – Matig

Magne

Negatief: Netheid, staat van de accommodatie en faciliteiten
OBS OBS !!!!!
Bodde på hotellet i 14 dager. Fikk først et rom der det krydde av småmaur på bad og kjøkken. Solen forsvant på terrassen klokka to på dagen. Kjøkkenet var svært dårlig utstyrt. Vannkoker i uorden og det manglet bestikk, nedslitte senger. Klaget på dette i resepsjonen. Ble derfor tilbudt et annet rom som var bedre utstyrt med litt mer sol. Men her fikk vi oss en annen overraskelse. Vi var langt ifra alene i leiligheten fordi det krydde av små og store kakerlakker på bad,kjøkken og soverom. Etter mitt syn burde hotellet blitt stengt og helsetilsynet koblet inn.. Betalte over 17000 kr for 14 dager. Vurderte underveis å finne oss et annet og bedre hotell, men valgte å fortsette å bo der å ikke bruke dyrbar tid til å få i stand en bedre løsning.. Lurer på om Hotels.com vil ta ansvar for dette skammelige tilbudet de ga oss.
14 nachten verbleven in december 2019
Reactie van Community Manager op 16 feb 2020
Dear Magne, Thank you for your review of Monte Paraiso Apartments. First of all, we would like to offer our apologies for the inconvenience you had with some cockroaches in the Apartment, but as you surely noticed, Monte Paraiso Apartments are surrounded by beautiful trees, flowers, gardens and as we do not like to use strong polluting poisons against the nature, yes sometimes they manage to get into an Apartment. Though we can understand that for any visitor from a colder country, cockroaches can be rare and exotic creatures, it would be well-nigh impossible for any accommodation in the Canary Islands to guarantee the absence of them as they are endemic of this subtropical area. However, any Hotel that scores well in the reviews will be bound to have a good spraying programme and the only time you'd be likely to experience problems is if the spraying is about to be redone. Our Sprays and programmes have improved vastly over the last 10 years and there are fewer problems nowadays within our premises, although there are as many cockroaches on the island. Please note that though evidence of cockroaches is a sign that the spray is no longer keeping them at bay; it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly, and so does every householder. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

6/10 – Redelijk

Sandra

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Ok til prisen
Vi vidste vi kom ned til en lejlighed af ældre dato. Toilet og bad var i fin stand og med stik til el artikler i rummet. Køkken/al rum var ok der manglede dog skærebræt i køkken. Køleskab med lille frys et stort plus. Sovesofa med udtræksseng under til ungerne fungerede fint. Fin lille terrasse med morgensol og til hen midt på eftermiddagen ( i januar) dog kun et bord og 2 stole derude. Negativt: komplekset er meget lydt og der kan høres alt fra naboens tv til musik fra omkringliggende diskoteker. Poolen er ikke opvarmet og faciliteter (Pools) på det samarbejdende nabohotel hvor man checker ind hotel Riosol, må ikke benyttes
9 nachten verbleven in januari 2020
Reactie van Community Manager op 19 jan 2020
Dear Sandra, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our equipment, and good value for money. On the other hand, we have taken notes of your comments on the noise, and the need for heating the swimming pool, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

10/10 – Uitstekend

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Terrible apartments so out dated and old , apartment was so small and narrow luckily we only had to stay 1 night !
1 nacht verbleven in december 2019
Reactie van Community Manager op 6 jan 2020
Dear Guest, We thank you for the time dedicated to publish your opinion about Monte Paraíso Apartments. We have taken notes of your comments on the need for renovation, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

2/10 – Ontzettend slecht

Hege

7 nachten verbleven in december 2019

8/10 – Goed

Ivar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2019
Reactie van Community Manager op 16 feb 2020
Dear Ivar, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
14 nachten verbleven in december 2019
Reactie van Community Manager op 6 jan 2020
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
14 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Vasken på badet var nesten tett. Løse håndtak på skap og skuffe. Defekt hengsel på overskap kjøkken. Manglet også lys på balkong. Godt med kjøkkenutstyr. Savnet kaffetrakter
14 nachten verbleven in november 2019
Reactie van Community Manager op 7 dec 2019
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. We have taken notes of your comments on the maintenance, and your suggestion for a coffee maker, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

10/10 – Uitstekend

Henriette Alslev

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Klasse ferie
Et fantastisk sted for en børnefamilie. Mega lækkert mad på Riosol
7 nachten verbleven in november 2019
Reactie van Community Manager op 2 dec 2019
Dear Henriette, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our food and family friendly service. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helt ok. Dette var den 3dje gangen vi har vært der. Nå har de fått orden på WIFI med egen ruter i hver leilighet. Meget bra.
21 nachten verbleven in november 2019
Reactie van Community Manager op 2 dec 2019
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for your loyalty and also for praising our new Wifi connection. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L'appartamento non rispettava la richiesta, l'ho trovato abbastanza vecchiotto e sporco.
4 nachten verbleven in november 2019
Reactie van Community Managewr op 24 nov 2019
Dear Guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Monte Paraíso Apartments as your destination in Gran Canaria. We have taken notes of your comments on the cleanliness and the need for renovation, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

6/10 – Redelijk

Mattias

Negatief: Personeel en service
3 nachten verbleven in november 2019
Reactie van Community Manatger op 24 nov 2019
Dear Mattias, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Svein

Positief: Personeel en service
8 nachten verbleven in november 2019
Reactie van Community Manager op 24 nov 2019
Dear Svein, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Staff were excellent very pleasant and helpful. However long wait and queues to get into restaurant spoil the dining experience. They would not let you in until they went away and set a table. This happened with every group. As a consequence of the long wait often the coffee machines were switched off at 10 even though we had been waiting. Just a twerk of the system woul make it much more pleasurable.
7 nachten verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraiso Apartments. Thank you for praising our staff. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the Restaurant procedures and waiting time, to study how we can improve our services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

8/10 – Goed

Heidi Tangvik

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear Heidi, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear Debra, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

4/10 – Matig

David

Negatief: Netheid, personeel en service
Not what you pay for and stink on walk way
Awful. Firstly if you look at reviews from 2018 people complained about wi for at hotel. Answer was working on it Guess what we never got wi do for 7 days asked reception. Same answer so it’s a con you won’t get any WiFi at all When walking from reception to room area it’s full of cats and stinking of cat p... cleaning ladies very polite and helpful Pool clean and has safety people. Small very small like away from main pool.
7 nachten verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear David, We thank you for the time dedicated to publish your opinion about Monte Paraiso Apartments. Thank you for praising our staff and main swimming pool. On the other hand, we have taken notes of your comments on the WiFi connection, smells and cats location, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 – Matig

Juan Antonio

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel abandonado
1 nacht verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear Juan Antonio, We are very thankful after reading your review about your stay at the Monte Paraíso Apartments. We have taken notes of your comments on the need for better maintenance and renovation of our Apartments, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 – Matig

Sofía catalina

1 nacht verbleven in oktober 2019

6/10 – Redelijk

Rose Eirin

Positief: Personeel en service
Negatief: Comfort kamer
Første kvelden ble vi møtt av kakkelakker på soverommet, lite hyggelig. Sa i fra om dette, fikk insektspray,men det hjalp veldig lite.. sofaen i oppholds rommet har sett sine bedre dager,måtte ha vaktmesteren til og snekker den sammen. Synd vi bodde dær i fjor. Blir nokk desverre ikke flere ganger.
14 nachten verbleven in oktober 2019
Reactie van Community Manager op 8 nov 2019
Dear Rose, We are very thankful after reading your review about your stay at the Monte Paraíso Apartments. We have taken notes of your comments on the presence of some cockroaches, and the need for better maintenance and renovation of our Apartments, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
16 nachten verbleven in september 2019
Reactie van Community Manager op 8 nov 2019
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 – Goed

Adrian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Correcto
1 nacht verbleven in oktober 2019
Reactie van Community Manager op 21 nov 2019
Estimado Adrián, Le damos las gracias por el tiempo dedicado a publicar su opinión sobre nuestro establecimiento . Siempre nos alegra saber que la experiencia que ofrecemos satisface las expectativas de nuestros huéspedes, esto nos motiva a seguir trabajando en la misma línea. Saludos Cordiales, Apartamentos Monte Paraíso Riversun-Touristic

6/10 – Redelijk

Katie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2019
Reactie van Community Manager op 8 nov 2019
Dear Katie, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 – Uitstekend

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien tranquilo en general en todo momento empleados perfecto en general
3 nachten verbleven in oktober 2019
Reactie van Community Manager op 21 nov 2019
Estimada Alejandro, Estamos muy agradecidos después de leer su opinión sobre su estancia en los Apartamentos Monte Paraíso. Gracias por alabara nuestros empleados y la tranquilidad que se respira en nuestras instalaciones. Es un placer comprobar que disfrutó su estancia con nosotros. Estaremos más que felices de recibirte nuevamente con una gran sonrisa. Esperamos darle la bienvenida pronto. Saludos cordiales, Apartamentos Monte Paraíso Riversun - Touristic

2/10 – Ontzettend slecht

Gilberto

1 nacht verbleven in oktober 2019

8/10 – Goed

Rayco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Community Manager op 8 nov 2019
Estimado Rayco, Le damos las gracias por el tiempo dedicado a publicar su opinión sobre nuestro establecimiento . Siempre nos alegra saber que la experiencia que ofrecemos satisface las expectativas de nuestros huéspedes, esto nos motiva a seguir trabajando en la misma línea. Saludos Cordiales, Apartamentos Monte Paraíso Riversun-Touristic

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen
Infested with cockroaches, got moved 3 times still tortured.
14 nachten verbleven in september 2019
Reactie van Community Manager op 20 sep 2019
Dear Guest, We thank you for the time dedicated to publish your opinion about Monte Paraiso Apartments. We have taken notes of your comments on the presence of cockroaches, in order to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your full satisfaction this time. Kind Regards, Apartamentos Monte Paraiso Riversun-Touristic

6/10 – Redelijk

Albany

2 nachten verbleven in september 2019
Reactie van Community Manager op 8 nov 2019
Dear Albany, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic