We are pleased to red such a great and detailed feedback about your stay with us. We highly appreciate your commentary on Hotels.com and are delighted to read that you enjoyed your stay at our hotel Parque Tropical. Moreover, we would like to thank you for your nice words regarding the garden, our staff and the evening entertainment. However, to have a chance to know how to improve our services, we also appreciate your negative remark regarding the dinner arrangement. It would be a pleasure welcoming you back soon in our resort on Gran Canaria. Best regards, Quality Department

Beste Lucas, Hartelijk bedankt voor uw positieve woorden. Wij zijn blij te lezen dat u heeft genoten van het verblijf in Hotel Parque Tropical. Ons doel is om gasten een fijne vakantie te geven, daarom zijn we enorm blij om te lezen dat u heeft genoten. We hopen u weer terug te zien. Met vriendelijke groet, Tania Sosa P.A Managament

Liebe Helga und lieber Harald,wir bedanken uns bei Ihnen für Ihren Besuch und für diese nette Bewertung. Wir sind entzückt zu lesen, dass Ihnen die Anlage gut gefallen hat, und es ist uns ein Vergnügen zu wissen, dass Sie rundum zufrieden mit Ihrem Aufenthalt und unserem Service waren. Alle Ihre Komplimente werden wir unbedingt an unsere Kolleguen weitergeben, und nun warten wir mit offenen Armen auf Ihren nächsten Besuch. Auf Wiedersehen!Mit freundlichen Grüssen,Melania RodríguezQualitätsabteilung

Dear Mr Alois,thank you very much for rating your stay at Parque Tropical. We hope you have enjoyed your time in our company and that you have managed to unwind. It was a pleasure having you, and we are looking forward to welcoming you again in the future.Kind regards,Melania RodríguezQuality Department

Liebe Nicole,herzlichen Dank für Ihren Besuch und für diese Bewertung. Es ist uns eine grosse Freude zu lesen, dass Sie Ihren Aufenthalt bei uns im Grossen und Ganzen genossen haben. Ihr Lob an das Personal werden wir unbedingt weitergeben, und wir bedanken uns bei Ihnen für Ihre konstruktiven Kommentare, die uns helfen werden, um unseren Service zu verbessern. Danke für Ihr Vertrauen und hoffentlich bis bald!Mit freundlichen Grüssen,Cristina HernándezQualitätsabteilung

Estimado Iñaki:Muchas gracias por haber visitado Parque Tropical y por dejarnos esta valoración. Nos alegra mucho saber que ha disfrutado de su estancia con nosotros, y le agradecemos las amables palabras que ha dedicado al buen hacer de nuestro equipo y a las instalaciones. Es un placer saber que se ha sentido como en casa, y esperamos poder recibirlo de nuevo en el futuro.Atentamente,Departamento de Calidad

Estimados clientes,Muchas gracias. Ha sido un placer para nosotros haber contribuido a su tan merecido descanso!!Hotel Parque Tropical

Liebe Brigitte,vielen Dank für Ihren Besuch und für diese wunderbare Bewertung. Wir sind erfreut zu lesen, dass Sie rundum zufrieden mit Ihrem Aufenthalt waren, und wir bedanken uns bei Ihnen für das Lob, das Sie unserem Team ausgesprochen haben. Vielen Dank für Ihr Vertrauen und hoffentlich bis bald!Mit freundlichen Grüssen,Trudy van den BurgQualitätsabteilung

Dear James,thank you very much for visiting Parque Tropical. We are delighted to know you have enjoyed your time with us, and your praise on the team is very much appreciated. We hope you have had a wonderful stay, and it would be a pleasure to welcome you again.Kind regards,Trudy van den BurgQuality Department

Dear Markku,thank you very much for visiting us and for these lovely words. We thank you for highlighting our team's efforts, and we are glad to know that the room and food were to your liking. We cannot wait to welcome you again, so hopefully see you soon.Kind regards,Paola KolbeQuality Department

Cher Monsieur Marcel,Merci d'avoir choisi Parque Tropical pour passer vos vacances. Nous sommes ravis de lire les gentils mots que vous avez écrits sur le personnel et la propreté de l'hôtel. Nous sommes désolés du bruit des bus, nous aurions aimé que vous contactiez la réception pour gérer un changement de chambre. Nous espérons que cet aspect ne vous a pas empêché de vous détendre et de profiter de vos vacances.Ce serait un plaisir pour l'équipe de l'Hôtel Parque Tropical de vous accueillir à nouveau dans le futur.Cordialement,Paola Kolbédépartement qualité

Dear Nita,first of all, sorry for not being able to reply in your language. Secondly, thank you very much for your visit to Parque Tropical and for all your kind compliments. We hope you have had a great stay, and we are already looking forward to your next visit.Kind regards,Cristina HernándezQuality Department

Estimado huésped,Muchas gracias por visitar Parque Tropical y por dejarnos un comentario tan positivo. Agradecemos que recomiende nuestros servicios, y esperamos poder darle la bienvenida de nuevo en el futuro. ¡Hasta pronto!Atentamente,Cristina HernándezDepartamento de Calidad

Lieber Christian,vielen Dank für diese Bewertung. Es freut uns zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen, dass das Lärm Sie nicht zu viel gestört hat und werden Ihre Kommentar an alle Abteilungen weiterleiten. Vielen Dank für Ihr Vertrauen, und es wäre ein Vergnügen, Sie in der Zukunft wieder zu empfangen.Mit freundlichen Grüssen,Cristina HernándezQualitätsabteilung

Votre satisfaction vis-à-vis des services reçus est pour nous la récompense de nos efforts pour que nos clients se sentent à l'aise et chez eux !

Liebe Kunden!Ihre Zufriedenheit mit den erhaltenen Dienstleistungen ist für uns der Lohn unserer Bemühungen, damit sich unsere Kunden wohl und zu Hause fühlen!Wir freuen uns Sie wieder in einer ruhigeren Welt begrüßen zu dürfen!!.Hotel Parque Tropical

Dear Heléne, Thank you for your comment, and sorry for not being able to reply in your language. We are delighted to read that you have enjoyed your stay at Parque Tropical. We hope that even though you were not comfortable with the bed, that has not prevent you from making the most of your holiday. It would be a pleasure to see you again! Kind regards, Quality Department

Dear Carina, We take pride in giving outstanding service to every customer and we're overjoyed to receive your review. We hope you enjoyed your stay at Parque Tropical to the fullest. We hope to see you here again Best Regards, Quality Department

Liebe Sidney, vielen herzlichen Dank für Ihre Bewertung. Wir sind erfreut zu lesen, dass Sie sich in unserem Ambiente wohl gefühlt haben. Des Weiteren wissen wir Ihre lieben Komplimente, hinsichtlich der Hotelanlage sowie des Gastronomieangebotes, sehr zu schätzen. Es wäre uns eine Freude, Sie in Zukunft wieder im Hotel Parque Tropial begrüßen zu dürfen. Mit freundlichen Grüßen, Qualitätsabteilung

Dear Guest, We are grateful that you left us a rating. We value our customers opinions as a top priority as we are committed to providing an excellent service and we would like to invite you to send us any additional feedback you have to help us improve. We loved having you here and hope you will visit again. Best Regards, Quality Department

Cher Philippe, Merci beaucoup pour votre commentaire positif, nous sommes ravis que vous ayez passé un bon séjour. Nous vous remercions pour vos compliments concernant nos chambres, notre restaurant et le service d'accueil de notre hôtel. Nous espérons vous revoir bientôt parmi nous. Cordialement, Cristina Hernández Département Qualité

Dear Guest, First of all, we want to apologise for not responding in your mother tongue. Thank you so much for the perfect rating. Our goal is 100% customer satisfaction and we are pleased we achieved this with your stay. Furthermore, thank you for the compliments in relation to our location, environment and food. We look forward to having you back Best Regards, Cristina Hernández Quality Department

Estimados Rosa y Jose Ángel, Muchas gracias por dejarnos su valoración. Nos alegra mucho leer sus amables palabras acerca del personal, la limpieza y la oferta gastronómica. Deseamos todo lo mejor. Atentamente, Cristina Hernández Asistente de dirección

Dear Amish, The team here at Parque Tropical are so thrilled to hear such positive feedback and that you would recommend our hotel to other travellers. We are glad that you loved our hotel, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We hope to welcome you back to sunny Gran Canaria soon. Best Regards, Cristina Hernández Quality Department

Muchísimas gracias por su comentario. Departamento de reservas Hotel Parque Tropical

Dear Jens, Firstly, we would like to apologise for not responding in your native language. The team is honoured, thanks for giving us a perfecting rating and for rewarding our staff, food and entertainment. We hope to see you again soon. Best Regards, Quality Department

Lieber Gast, vielen Dank für die tolle Bewertung über unser Hotel Parque Tropical. Es freut uns sehr, dass Sie unsere Angebote und Leistungen überdurchschnittlich und empfehlenswert fanden. Besonders möchten wir uns noch für die lobenden Worte über das freundliche Personal sowie die abwechslungsreiche Küche bedanken. Mit freundlichen Grüßen, Qualitätsabteilung

Dear Antonio, We are sorry for not responding in your native language. We are so grateful for the perfect rating and for hearing that your stay was perfect. We hope your next stay is right around the corner. Best Regards, Quality Department

Dear Guest, We are thrilled that you enjoyed your experience with our hotel, Parque Tropical. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We would love to see you again and make your next experience even more amazing. Kind Regards, Quality Department

Lieber Gast, vielen Dank für die tolle Bewertung über unser Hotel Parque Tropical. Es freut uns sehr, dass Sie unsere Angebote und Leistungen überdurchschnittlich und empfehlenswert fanden. Besonders möchten wir uns noch für die lobenden Worte über das freundliche Personal sowie die abwechslungsreiche Küche bedanken Mit freundlichen Grüßen, Qualitätsabteilung

Dear Walter, We are sorry for not responding to you in Italian. We are incredibly grateful for the perfect rating and kind compliments regarding our structure and food. Our goal is 100% customer satisfaction and we are pleased this was achieved with your visit. We hope you will be returning. Kind Regards, Cristina Hernández Quality Department

Dear Guest, We apologise for not responding in your native language. Thank you for staying at our Hotel Parque Tropical during your recent holiday and leaving us a review. We are pleased to read the compliments regarding our service, hotel decoration, food and cleanliness. Our dedicated staff will be happy to hear of your praise. We have taken note of your remarks regarding the shower, please feel free to speak with us during your stay the next time. We are always happy to help. We hope to welcome you back to sunny Gran Canaria and our hotel. Best Regards, Stephanie from the Quality Department

Dear Guest, We are so grateful that you left us this perfect rating and your stay was faultless. We loved having you here and look forward to your next trip to Gran Canaria and our Hotel Parque Tropical. Kind Regards, Quality Department

Dear Guest, We apologise profusely for not responding in Italian. We are overjoyed to receive a perfect rating. Our goal is 100% customer satisfaction and we are glad we acheived this with your visit. Furthermore, we are pleased you like our structure. We hope to see you again in sunny Gran Canaria. Best Regards, Quality Department

Dear Guest, We are very grateful for the perfect rating. We love knowing when we are doing a good job and our guests had a faultless stay. We hope your next stay is right around the corner. Kind Regards, Quality Department

Dear Guest, Thank you for taking the time to review your experience. It is wonderful to read that we were able to provide you with the excellent experience we strive to provide all our customers. We hope your next stay is right around the corner. Best Regards from the Quality Department

Dear Beatrice, Our sincerest apologises for not responding in your native language. We are thrilled to receive a perfect rating. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Furthermore, thank you for the lovely compliments regarding our staff and garden, we count ourselves lucky for customers like you. We hope to see you again on your next holiday to Gran Canaria. Best Regards, Stephanie Quality Department

Hola Oscar, Muchas gracias por dejarnos una reseña. Nos alegra saber que ha quedado contento con las instalaciones y el personal. Muchas gracias y esperamos volver a verle muy pronto. Un saludo.

Estimado huésped, agradecemos sus palabras hacía el personal del hotel y el tiempo que se ha tomado para remitirnos su opinión. Nos complace saber que ha disfrutado su estancia en nuestro Hotel Parque Tropical. Muchas gracias y esperamos volver a verles pronto. Un saludo del equipo de calidad del Hotel Parque Tropical

Caro ospite, Vorremmo ringraziarvi per aver scelto Parque Tropical per il vostro soggiorno a Gran Canaria e condividere le vostre opinioni su Expedia. Vogliamo che tutti i nostri ospiti si divertano con noi e siamo lieti di averlo raggiunto con voi. Inoltre, siamo lieti di ascoltare i complimenti per il nostro personale, il cibo e la nostra attenzione ai dettagli. Non vediamo l'ora di averti di nuovo con noi. Il migliore saluti, Quality Department

Dear Didier, Firstly, we would like to apologise for not responding in your native language however, we respond in English. We would like to thank you for entrusting Parque Tropical for your recent holiday in Gran Canaria and sharing your thoughts on Expedia. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We hope to see you again on your next trip to the Canary Islands. Best Regards, Quality Department