Dear guest, Thank you for taking the time to rate your experience with us! We appreciate your feedback and are delighted to see that you had a positive experience. If there's anything specific you feel we could improve upon to earn a perfect score next time, please feel free to let us know. We hope to welcome you back again soon! Best regards, SunnivaIG Hotels

Hei Louise, Tusen takk! Det var hyggelig å høre at du likte oppholdet ditt hos oss. Vi ser frem til å ønske deg velkommen tilbake igjen snart! Vennlig hilsen, Sunniva IG Hotels

Dear Yoojin,We are sorry to hear that your holiday in our accommodation did not live up to your expectations.We would like to tell you that we did our best to repair and leave everything in perfect condition when you informed us about it.On the day of arrival there was a person working in Nachosol Premium, but our workers do not know if there are customers waiting outside the accommodation or not, for that we have a phone number and a bell. In your case, nobody answered the phone, but you can try again, as you are calling a reception and we have more customers to attend to.They moved to Nachosol Atlantic to check in of their own free will. It can also happen that by mistake, passports are left at reception, but they are always kept in the customer's locker or returned to the room without any problem, so if you returned to the accommodation to get them, it was again, by choice.As for the little hot water, it was fixed the next morning and a new thermos was put in the room, so it should work properly, but what we do not know is how long it takes you and your partner to take a shower and if the time is exceeded, then obviously the hot water may run out, like any thermos, but in this case for two people, this thermos is perfect, as we have never had a complaint about it.As we have told you repeatedly, we fixed the problems in your room within a short period of time and at all times these problems were taken into account and repaired.We would like to remind you once again that we have a telephone number to call and be able to answer any queries immediately, so on the day of your departure, you could have called us and informed us that you could have left the keys in the room or in the mailbox next to the entrance.Thank you very muchKind regards

Dear Chanett:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very pleased to have met your expectations and that everything was to your liking.We hope to see you again soon enjoying our facilities and services.Kind regards.

Dear Katrine,Thank you very much to book with us for your holidays!We are so happy that you liked the apartments and our service.We hope see you again hereBest regards

Dear Anonymous:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We will take note of your comment and we will forward it to the corresponding department as the suggestions and opinions of all our customers help us to continue improving day by day.We hope to see you again soon.Kind regards.

Dear Jarkko:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We work hard every day to provide the best service to all our guests and make them feel at home.It will be a pleasure to welcome you again.Kind regards.

Dear Lena:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy that everything was to your liking and that we met your expectations.We look forward to welcoming you again.Best regards.

Dear Esther:Thank you for choosing IG Hotels to enjoy your holiday.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers and comments like yours encourage us to keep working.We hope to see you again soon.Kind regards.

Dear Anne Karin:Thank you for choosing IG Hotels to enjoy your holiday.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers.We hope to see you again soon.Kind regards.

Dear Svein Adolf:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers.We hope to see you again soon.Kind regards.

Dear KIm: Thank you for choosing IG Hotels and for sharing your experience with us. We are very happy that we met your expectations and that everything was to your liking. We work hard every day to give the best service and make all our guests feel at home. We look forward to welcoming you again. Kind regards. IG Hotels.

Dear Sally: Thank you very much for choosing IG Hotels to enjoy your holidays and thank you very much for giving us the highest score available. Your rating and the fact that everything was to your liking helps us to keep working hard every day and to continue to provide the best service to all our customers. We will be delighted to welcome you back whenever you wish. Best regards. IG Hotels.

Dear guest, First of all, thank you for choosing IG Nachosol Premium for your holidays in Gran Canaria! We are happy to read that you enjoyed your holidays here. As you mention our rooms are modern and comfortable with all the necessary equipment. Due to our great location, we have wonderful views of Puerto rico and there´s easy access by the stairs or roads to get to the popular areas in the city. We hope to welcome you back soon! Kind regards, IG Hotels.

Dear Maria, Thank you for sharing your experience in IG Nachosol Premium! We´re delighted to hear that you had a nice holiday and that you enjoyed our comfortable rooms and terraces. Unfortunately, there´s no restaurant in our establishment as our apartments are self catering. As you mention, there´s stairs in Puerto Rico and our establishment is located in the mountain but due to our great location we have beautiful views of the area. We hope to welcome you back! Best regards, IG Hotels.

Dear John: Thank you for choosing IG Hotels to enjoy your holidays and for sharing your experience with us. We are very happy to have met your expectations and that everything has been to your liking. Do not hesitate to contact us for any other question. We hope to see you again soon. Kind regards.

Estimado cliente: Gracias por haber elegido IG Hoteles para disfrutar de sus vacaciones. Estamos muy felices de haber alcanzado sus expectativas y entendemos que el parking sea un problema ya que es generalizado en todo Puerto Rico y desgraciadamente no podemos hacer nada para remediarlo. Esperamos que no sea un inconveniente para volver a visitarnos pronto. Reciba un cordial saludo. IG Hoteles

Estimado Hans, Muchas gracias por reservar en IG Nachosol Premium by Servatur. Nos alegra saber que su título de la reseña es "Todo perfecto". Con lo cual, es bonito leer que ha podido disfrutar de una agradable estancia con nosotros. Le agradecemos sus comentarios sobre la limpieza y sobre nuestro personal. Esperamos volver a verlo nuevamente en IG Nachosol Premium by Servatur. Atentamente, IG Nachosol Premium by Servatur.

Dear Tommy Andre: Thank you for choosing IG Hoteles by Servatur to enjoy your holidays. We are very happy to have met your expectations and that everything has been to your liking. We work hard every day to provide the best service to our clients. We will be delighted to see you again. Kind regards. IG Hotels by Servatur.

Dear guest, First of all, thank you for choosing IG Nachosol Premium once again for your holidays in Gran Canaria! We´re happy to hear that you enjoyed the beautiful views, location and room. We would like to remind you that check in is from 15:00 hours. In the case that our guests arrive before it´s always possible to enjoy the facilities meanwhile. We have taken note of your suggestions and we will check this with our management. We hope to welcome you back for a third visit! Best regards, IG Hotels.

Dear Roy Terje: Thank you for choosing IG Nachosol Atlantic & Yaizasol by Servatur and for sharing your lovely experience with us. We are very happy to know that you enjoyed the overall experience and we thank you for giving us the highest score. Our staff will be happy to know you had a good time. We are hoping to welcome you soon! Sincerely, IG Hotels by Servatur

Dear Robert, Thank you very much for choosing IG Nachosol Premium by Servatur for your holiday in Gran Canaria. We are glad to read that you liked the pool area and enjoyed the tranquility and views of our complex. Our establishment is in a great location, and our guests can appreciate beautiful views of Puerto Rico beach and surroundings. As you described it, our apartments are modern and comfortable. We would like to clarify that in all our apartments there is a folder where all the information is explained to our clients such as the information of the safe, the deposit of towels, the schedule of the pool, the days of cleaning, the days of change of sheet, etc. We have taken note of your suggestions and for us, the comments of our guests are very important. Regarding cleanliness, we usually get very good reviews and we apologize for the incidents you may have had during your stay. However, everything was clarified and solved during your stay. In addition, we contacted you to offer alternatives to make your stay enjoyable. Therefore, we thought you were enjoying your stay. Currently, the check-in time is at 3:00 p.m. We apologize for the inconvenience you may have had during your stay. The comments from our guests make us improve every day. We hope you do not keep that impression and choose us for your next holiday in Gran Canaria. IG Hotels by Servatur.

Dear Anonimous:Dear: Thank you for choosing IG Hotels by Servatur and thank you very much for sharing your experience with us. We are sorry for the inconvenience causad at the time of checking in during the night, normally we send this information to our clients before arrival. We hope this is not a reason for you not to visit us again, we are looking forward to seeing you soon. Kind regards.

Dear Anonymous: Thank you for choosing IG Hotels by Servatur to enjoy your holidays and thank you very much for sharing your experience with us. Do not hesitate to contact us for any question you may have. We hope to see you again soon. Kind regards.

Dear Sharon: Thank you for choosing IG Hoteles by Servatur to enjoy your holidays and thank you very much for sharing your experience with us. Do not hesitate to contact us for any question you may have. We hope to see you again. Kind regards.

Kjære John: Takk for at du valgte IG Hoteles av Servatur for ferien. Alle kundens oppfatning er svært viktig for oss, vi har notert oss om din kommentar og vi sender den til de tilsvarende avdelingene. Ikke nøl med å kontakte oss for eventuelle spørsmål du måtte ha. Motta en hjertelig hilsen. IG Hotels by Servatur.

Dear Customer: Thank you for choosing IG Hotels to enjoy your vacation. The opinion of our clients is the most important thing for us, we work hard every day to give the best service. Do not hesitate to contact us for any question you may have. We hope to see you again soon. KInd regards. IG Hotels by Servatur.

Kära Cecilia: Tack för att du valde IG Hotels för din semester och tack för att du delar din kommentar med oss. Vi beklagar att på grund av platsen har vi inte nått dina förväntningar på semestern. Tveka inte att kontakta oss för eventuella frågor du kanske behöver fråga. Få en hjärtlig hälsning. IG. Hotels.

Kjære gjest, Tusen takk for hyggelig feedback! Vi er glade for å høre at dere likte beliggenheten, rommet og bassenget! Angående resepsjonen, vil vi gjerne informere dere om at telefonen vår er tilgjengelig 24 timer og at vi snakker både norsk og spansk! Vi håper på se dere igjen! Hilsen, IG Hoteles.

Dear Eva, Thank you for the feedback! We´re happy to hear that you enjoyed your stay at IG Nachosol Premium, we would love to welcome you back soon! Best regards, IG Hotels.

Dear customer: We are very happy to know that you have enjoyed your holidays with us. We will be very happy to welcome you again. Kind regards. IG Hotels

Dear Customer: Thank you very much for choosing IG Hotels for your holidays and thanks also for the good rating you have given us. We hope to see you again enjoying our services and facilities. Do not hesitate to contact us with any questions you may have. Kind regards IG Hotels.

Dear Customer: Thank you very much for choosing IG Hotels for your holidays and thanks also for giving us the highest score. We hope to see you again enjoying our services and facilities. Do not hesitate to contact us with any question you may have.

Dear Heidi Atzen, Thank you for rating IG Nachosol Premium with 8 points! Best regards, IG Hoteles.

Kjære gjest, Tusen takk for hyggelig feedback! Vi er kjempe glade for å høre at dere har hatt en fin ferie og likte utsikten fra rommene. Med vennlig hilsen, IG Hotels.

Dear Affe, Thank you for positive feedback! This encourages us to keep improving everyday. We would love to welcome you back anytime! Best regards, IG Hotels

Hei! Tusen takk for en hyggelig komentar! Vi setter stor pris på at du deler opplevelsen din med oss og andre som reiser. Angående rengjøring på rommet skal vi sjekke dette med vår sjef for å fortsette å forbedre. Takk for å gjøre oss oppmersksom på dette. Med vennlig hilsen, IG Hotels.

Hei Sebastian! Tusen takk for en hyggelig komentar! Vi setter stor pris på at du deler din opplevelse med oss. Med vennlig hilsen, IG Hotels

Hei Marianne, Takk for at du valgte IG Nachosol Premium for ferien din! Vi påminner deg om at vårt service nummer som er tilgjengelig 24 timer har personale som snakker både spansk, engelsk og norsk. Med vennlig hilsen, IG Hotels

Dear Sheila, Thank you for choosing IG Nachosol Premium for your holidays! We appreciate your kind words about the apartment and the views from it. We hope to welcome you back soon! Best regards, IG Hotels.

Dear JJ, Thank you for sharing your opinion with other travellers and us! We are so happy to read that you had a wonderful experience and that you enjoyed the views from IG Nachosol Premium. We hope to welcome you back soon! Kind regards, IG Hotels.

Estimada Judit, En primer lugar, gracias por haber escogido IG Nachosol Premium! Agradecemos que se haya tomado tiempo en compartir su experiencia positiva con nosotros. Tendremos en cuenta su sugerencia para mejorar nuestros servicios y instalaciones. Un saludo cordial, IG Hoteles.

Dear Birgit, Wow! Thank you for giving us 5/5 points! We are so happy to hear that you enjoyed your holiday in IG Nachosol Premium. We really appreciate that you shared this wonderful review about our apartments, our customers experience is very important to us and we´re so glad to read that you enjoyed all our facilities and services. We hope to welcome you back soon! Kind regards, IG Hotels.

Dear guest, We´re happy to hear that you enjoyed your holiday at IG Nachosol Premium! Regarding the type of room you booked, unfortunately it has no balcony. If you had contacted us in reception or called us on our contact number we could have arranged an upgrade during your visit if you weren't satisfied with the room you booked. Kind regards, IG Hotels.

Dear guest, We are so happy of reading this – Thank you for choosing IG Nachosol Premium Apartments and for the time you have taken to write this wonderful review! Kind regards, IG Nachosol Premium

Dear guest, We are happy to know you enjoyed your stay with us!! Thank you very much for sharing your feedback. We really appreciate your opinion and suggestions!! We´ll try our best to improve as soon as possible what you´ve mentioned. It has been a pleasure to host you and we would love to welcome you back soon! Kindest regards, IG Nachosol Premium Apartments.

Dear guest, We are happy to know you enjoyed your stay with us!! Thank you very much for sharing your feedback. It has been a pleasure to host you and we would love to welcome you back soon! Kindest regards, IG Nachosol Premium Apartments.