First thank you for choosing us as your Hotel to spend a few days of vacation in Gran Canaria and for your contructive and good comments of your stay with us. We are glad to know that in general he had a pleasant experience with us .. We thank him for having commented on his concerns as they help us to improve in the places we need. Please do not hesitate to contact servatur@barbados.com if you need any help in the future. We wish you the opportunity to welcome you back to our establishment. Sincerely,

Dear Ray, Thank you so much for your wonderful review about Servatur Barbados and rated us with a 10/10. It means you enjoyed your stay with us, which make us very happy. This works as a huge motivation for Servatur staff, we always work to give our guests the best holidays. We are glad to know that our facilities fit you and you enjoyed our views. It is a pleasure to have guests like you in Servatur Barbados! Warm regards, Servatur Barbados.

Dear William, Servatur Barbados entire Team thanks you for giving such a nice score: 10/10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. It was a pleasure to receive you and it will be a pleasure to welcome you back soon at Servatur Barbados. Kind regards, Servatur Barbados

Dear Tiina, Dear Willet2804 The entire Servatur Barbados team thanks you for taking the time for giving us such a nice score. We are pleased to know that you enjoyed your stay with us. Thank you for highlighting our location, clean service and the calm that surrounds us. It would be a pleasure for us you choose Servatur Barbados if you decide to return to this fantastic island. Our best regards, Servatur Barbados

Dear Ole Morten, It is fantastic to read reviews from our loyal guests and to be able to check your experience at Servatur Barbados! Thank you for coming again and we hope that our friendly staff welcomed you as best as possible. It is a pleasure to receive guests who have been here before and we give them an appreciation gift. Every time you visit us, we give you a bottle of wine! It is the less we can do. It will be a pleasure to welcome you for a sixth time! Warm regards from Gran Canaria,

Dear Craig, The entire Servatur Barbados team thanks you for taking the time for giving us such a nice score. It is fantastic that you enjoyed your holidays in our hotel and we are very happy to read some constructive suggestions. It allows us to identify points of improvement to further enhance the overall hotel experience for each and every one of our guests. It would be a pleasure for us to return to Servatur Barbados if you decide to return to this fantastic island. Our best regards, Servatur Barbados

Dear guest, Servatur Barbados entire Team thanks you for giving such a nice score: 10/10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. It was a pleasure to receive you and it will be a pleasure to welcome you back soon at Servatur Barbados. Kind regards, Servatur Barbados

Dear Grethel, We cannot be happier to know that your experience at Servatur Barbados was splendid! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. We do hope that you choose us one more time! We will be here and you will be received with open arms. Kind regards from Gran Canaria, Servatur Barbados.

Dear guest, We hope your experience at Servatur Barbados was great. We would like to know your opinion, do not doubt to write it down! We read all the reviews. Kind regards, Servatur Barbados.

Dear guest, We appreciate your comment after your stay at Servatur Barbados and we take note about the suggestion you did. Just like you said, location is top and it is a really nice place to visit and have fun with all the activities the city can offer you. Thank you for having stayed with us and we hope you are coming back very soon! Kind regards, Servatur Barbados

Dear guest, Thank you so much for rating Servatur Barbados with a 10/10. It means you enjoyed your stay with us, which make us very happy. Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff, we always work to give our guests the best holidays. Warm regards, Servatur Barbados

Dear Ann-Mari, Thank you for choosing Servatur Barbados for your holidays. It is fantastic that you enjoyed your holidays in our hotel and we are very happy to read some constructive suggestions. It allows us to identify points that we can include in our future improvements. Warm regards, Servatur Barbados

Dear guest, Thank you for taking the time to write a review about your holiday experience with us. We apologise for the no renovated rooms, we do our best to keep them in good conditions. We kindly suggest our guests to always check our website to see the pictures of all of them. Our staff does their best to provide you a memorable experience at Servatur Barbados. Thank you for highlighting their service. We are sorry for not having achieved your expectations. Your feedback is very important for us. Thank you very much for letting us know. Kind regards, Servatur Barbados.

Estimado cliente, Muchas gracias por su valoración de Servatur Barbados. A pesar del envejecimiento de nuestros apartamentos, estamos muy contentos de leer que nuestra localización y que todos los utensilios dejados en cada apartamento han satisfecho sus expectativas. Poco a poco seguimos mejorando nuestros servicios y esperamos poder ofrecer Internet gratis en un futuro. Un saludo.

Estimado Alfonso, Estamos agradecidos de que nos haya escogido para pasar su estancia en Apartamentos Barbados. Tomamos nota de sus comentarios y le damos las gracias por haber comunicado todo aquello con lo que no se sintió cómodo o era susceptible de mejora. Lamentamos el inconveniente que comenta con respecto a las cucarachas. De acuerdo a la normativa, cumplimos estrictamente con la normativa de control de plagas. En estos casos puntuales, pedimos por favor que se comunique a la recepción para ayudarle y buscar una solución. Un saludo.

Dear Leif, Thank you for coming at Servatur Barbados. Servatur Barbados’s location is indeed excellent to explore Playa del Inglés and its beach, at a short walk to Yumbo Shopping Center, and with a bus stop at just a few steps from its entrance. Many restaurants and markets are around us, and it is a perfect location to do/taste something new every day. We regret for not having fulfilled your expectations and we want to apologise because you did not like our rooms. All our staff work hard to offer you the best experience and services in our hotel and we wish that you can give us another chance. Kind regards.

Dear Christian, It is fantastic to read reviews from our guests and to be able to check your experience at Servatur Barbados. Your lovely words help us to be always improving, step by step, an to make your stay more comfortable. We truly hope we have the chance to welcome you back in a future. Kind regards.

Dear Nils, We really appreciate your kind words regarding our staff. They really do a great job to make our guests happy during their stay. Regarding the noises from outside, for the next time and if you are getting disturbed by the same inconvenience, please let us know as soon as possible to change your room if you are agree with that. It has been pleasure having you at Servatur Barbados and we want you to know you are always welcome to come back.

Dear Ragnhild, Thank you for taking your time to write about Servatur Barbados! We really appreciate your kind words regarding our staff. All your praises will be passed to our department so that they know they are doing a good job towards our customer´s satisfaction. It is quite helpful for us to get to know your opinion. Thank you for letting us know and we will check our procedure to improve our services. Kind regards, Servatur Barbados.

Dear Christopher, Thank you for coming at Servatur Barbados. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that the condition of our hotel didn't exceed your expectations. Our staff does their best to provide you a memorable experience at Servatur Barbados. From our cleanliness department offer an excellent service to keep them spotless until our receptionists, who help you with all you need to make your stay more comfortable. Your feedback is very important for us. Thank you very much for letting us know. Kind regards, Servatur Barbados.

Dear Sven, Thank you for rating Servatur Barbados with a high score! We hope to have the chance to see you again in the future. We will be here with open arms waiting for your return. Kind regards, Servatur Barbados.

Estimada Yurena, Sentimos que la interacción con uno de nuestros empleados empañase su estancia con nosotros. Ojalá pueda darnos otra oportunidad y logre apreciar el cariño que nuestro personal ofrece diariamente en las instalaciones. Estamos seguros que por los pasillos le ofrecieron un saludo y una sonrisa todos los días. Al igual que la comodidad de hospedarse en un sitio tan céntrico y en un único apartamento con dos dormitorios. Servatur Barbados.

Than you very much

Thank you very much

Dear guest, The entire Servatur Barbados team thanks you for taking the time to give us your feedback. We are pleased to know that you enjoyed your recent stay at Sevatur Barbados. We will continue working in the same way in order to try to meet the expectations of our guests. Thank you for the high scores on value, staff, and location. Servatur Barbados’ location is indeed excellent, just a short walk away from Jumbo shopping center, San Fernando, next to Playa del Inglés beach and with a local bus stop just a few steps from the hotel entrance. It would be a pleasure for us if you returned to Servatur Barbados if you ever come back to this fantastic island, Gran Canaria. Our best regards,

Dear Guest We are grateful to have received your comments relating to your stay in Servatur Barbados. It is through our guest’s reviews that we can identify opportunities of improvement, in order to take corresponding actions and ensure excellence in our service. Sadly, in some occasions, we are not able to achieve this. We apologise for the insect problem in your apartment, we can assure that fumigations take place continuously, however due to the location of the property, the climate and the vegetation surrounding the building; it is possible for an insect to be found in an apartment, as an isolated incident. We are deeply sorry about what happened. We thank you for choosing us to spend your holidays and would be very thankful to be given another chance to provide you with a much better experience. Best regards.

Dear Louella First of all, thank you for sharing your experience on Hotels.com. We regret that you have been inconvenienced during your holidays; however, we take note of your comments to not happen again in the future and invite you to check back and demonstrate you that we always try to keep our standards high enough to guarantee a nice and comfortable holidays to all our guests, We really regret that Servatur Barbados couldn’t meet your expectation. First of all, thank you for sharing your experience on Hotels.com. We regret that you have been inconvenienced during your holidays; however, we take note of your comments to not happen again in the future and invite you to check back and demonstrate you that we always try to keep our standards high enough to guarantee a nice and comfortable holidays to all our guests, We really regret that Servatur Barbados couldn’t meet your expectation.We remain at your entire disposal and we hope to see you again at Servatur Barbados . Best Regards,

Dear guest, Thank you very much for giving us your opinion about your experience at Servatur Barbados last week. We are happy to know that you enjoyed your stay in one of our spacious and bright apartments. Our magnificent and central location makes it easier for our customers to enjoy the entertainment areas, shopping centers, beaches and fantastic landscapes of Maspalomas and Playa del Ingles We want to thank you for your contributions and suggestions, for us it is an invaluable information that helps us to improve and reach the maximum satisfaction of our clients, our main objective. It will be a pleasure to have you back soon at Servatur Barbados. Regards,

Dear Patrik Thank you for taking the time to write a review about your holiday experience. Servatur Barbados Staff and location are nicely valued within our guests, so we thank you very much for standing this out as well. Thank you once again for your feedback and we hope we have the chance to welcome you again Best regards, Servatur Barbados

Dear guest First of all, thank you very much for sharing your experience at Servatur Barbados. Thank you so much for rating Servatur Barbados with a high rate. It means you enjoyed your stay with us, which makes us very happy. Servatur Barbados is placed in a centered area. You can find many things around our establishment (restaurants, shops, public transport stops, etc.), and we do not have another hotel stuck to our building, for that reason you can enjoy the view from the room. Also you can go walking to the beach, approximately to 15 -20 min. And also we really appreciate your kind words regarding our staff. All our team works with enthusiasm everyday to make our guests feel at home. We hope to see you soon at Servatur Barbados. Please feel free to contact us if we can do anything for you. It would be a pleasure to assist you. Warm regards,

Estimado huesped Le agradecemos que comparta su opinión sobre su reciente estancia en Servatur Barbados. Como usted comenta, nuestro hotel se encuentra en la zona centro de Playa del Inglés y tenemos muchos locales y restaurantes cerca del edificio, incluso el centro comercial Yumbo. También se puede ir caminando hasta la playa o hasta el maravilloso mirador de las dunas de Maspalomas. En cuanto a las camas, tomaremos nota de su sugerencia para poder realizar los cambios oportunos en pos de la comodidad de nuestros clientes. Por favor, siéntase libre de contactarnos por teléfono (928 76 04 26) o por email. Será un placer poder asistirle. Esperamos verle pronto de nuevo por aquí. Un saludo,

Estimada Soledad, En nombre de todo el equipo de Servatur Barbados, le agradecemos sus comentarios. Hacemos todo lo posible para brindarles a nuestros huéspedes la experiencia de plagas que pueden obtener. Trabajaremos arduamente para mejorar nuestras instalaciones para garantizar la satisfacción del cliente. Gracias también por su puntuación sobre nuestra ubicación. La ubicación de Servatur Barbados es realmente excelente, a pocos pasos del centro comercial Jumbo, San Fernando, junto a Playa del Inglés y con una parada de autobús local a pocos pasos de la entrada del hotel Desde Servatur Barbados, les deseamos lo mejor y les recordamos que sería un placer recibirlos nuevamente Atentamente

Dear Anne, Dear Mrs Hill, We are really impressed to read your wonderful review! It’s is a pleasure for us that our guests feel completely satisfied during their stay at Servatur Barbados We would like to sincerely thank you for sharing your opinion about your experience with other travelers! Servatur Barbados is strategically located in a central area of Playa del Ingles where our guests can always have all services close: Busses, restaurants, shops, etc.... The kindness and good work of all our employees are some of the characteristics that we are most proud of. Our staff is always ready to help our clients and to help them feel like at home and enjoy the holidays they deserve. All Servatur Barbados staff will be pleased to receive you again! Please do not hesitate to contact us if you need any help or further information in the future our mail is barbados@servatur.com Best regards, Servatur Barbados

Estimado Sergio, En nombre de todo el equipo de Servatur Barbados, le agradecemos sus comentarios. Hacemos todo lo posible para brindarles a nuestros huéspedes la experiencia de plagas que pueden obtener. Trabajaremos arduamente para mejorar nuestras instalaciones para garantizar la satisfacción del cliente. Gracias también por su puntuación sobre nuestra ubicación. La ubicación de Servatur Barbados es realmente excelente, a pocos pasos del centro comercial Jumbo, San Fernando, junto a Playa del Inglés y con una parada de autobús local a pocos pasos de la entrada del hotel. También nos gustaría pedir disculpas por no cumplir con sus expectativas en otros aspectos. Desde Gran Canaria, les deseamos lo mejor y les recordamos que sería un placer recibirlos nuevamente en Servatur Barbados. Atentamente Servatur Barbados

Dear Guest, First of all, we would like to apologize for not having achieved your expectations in our establishment. Our main goal is to offer our guests a wonderful time at Servatur Barbados, so we feel sorry about your experience. We upset after reading your review, of course this is not the quality standard we would like to offer our guests at Servatur hotels. We have patiently revised your comments, and we are already applying improvements to these situations. Thank you very much for letting us know about it. Our best regards,

dear Guest, On behalf of the whole team of Servatur Barbados, we thank you for your score. We work for our clients trying to do it the best possible so that they end up carrying a great experience. We will continue working in the same line to meet your expectations improving our facilities. We apologize for not meeting your expectations. Be sure we take all guest´s feedback very seriously, thanks to your comments we are constantly improving all aspects of our service and facilities. Thank you once again for your review; We hope we have the chance to welcome you again in Servatur to be able to give you a memorable experience. Best Regards,