Dear guest, Thank you very much for taking the time to share your experience in Servatur Casablanca with us. We feel sorry for not having achieved your expectations this time. Rest assured that we will put our biggest efforts to improve in this aspect mentioned, we have already taken notes of your comments and we will study them with the team in charge. About the room, we are really glad to know that it fits you. They are fully equipped to make our clients feel comfortable. All our staff will be pleased to welcome you again at Servatur Casablanca. Remember that we are 24/7 available if you may need any assistance. Warm regards from the south of Gran Canaria, Servatur Casablanca

Dear Raffaella,From Servatur Casablanca we thank you for taking the time to share with us your comments. It is a pleasure to read that we achieved your expectations.Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff. All our team work with enthusiasm everyday to make our guests feel at home.We hope to be your next option on your next holidays. It would be a pleasure to help you with everything you need.Kind regards from the south of Gran Canaria.Yours Sincerely. Servatur Casablanca Suites & Spa..

Dear Anne, Thank you so much for rating Servatur Casablanca with a 5/5. It means you enjoyed your stay with us, which makes us very happy. We are glad to read that your experience was excellent from the very beginning.We are glad to know that our facilities and our fully equipped Superior Junior Suites fit you. Our team is constantly working to offer a lovely place to spend your holidays.Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff. All our staff will be pleased to welcome you again at Servatur Casablanca.Kind regards from the south of Gran Canaria. Your Sincerely. Servatur Casablanca Suites & Spa.

Dear Heather, Thank you so much for sharing your experience at Servatur Casablanca. We are sorry for the incidences experienced during your stay. Rest assured we have taken notes of your comments. We are currently working to solve this as soon as possible.However, If you ever plan to come back, what we sincerely hope, please, write us an email at casablanca@servatur.com and we will be at your disposal since the very first moment. It would be a pleasure to see you again! Kind regards from the warm south of Gran Canaria, Servatur Casablanca Suites & Spa

Dear Rachel,Thank you for rating Servatur Casablanca! We are glad to hear that your stay with us was pleasant and you were able to relax.We hope you will choose us again in the future.Best regards,Servatur Casablanca Suites & Spa

Estimada Dunia, Muchas gracias por tomarse el tiempo en compartir su experiencia en Servatur Casablanca, es un placer saber que ha disfrutado de nuestra suite totalmente equipada. todo nuestro equipo trabaja con entusiasmo cada día para hacer sentir a nuestros clientes como en casa. Sus observaciones sobre la limpieza de las hamacas han sido remitidas a nuestro departamento de pisos y se ha tomado nota para ofrecer un servicio con la calidad que nuestros clientes merecen. Muchas gracias por hacérnoslo saber. Deseamos volver a ser su próxima opción en sus nuevas vacaciones. Será un placer ayudarle en todo lo que necesite.

Dear John, First of all, thank you very much for sharing your experience at Servatur Casablanca. We cannot be happier to know that your stay was completely satisfactory. We are glad to know we were able to offer you a memorable experience. All our team work with enthusiasm and we are happy our guests can appreciate it. Do not hesitate to contact us if we can do anything for you. We are always at your disposal and would be delighted if you would honor us with another opportunity to convince you of our Servatur Hotels service and quality. Warm regards from the south of Gran Canaria, Servatur Casablanca Suites & Spa

Estimada Helen:Muchas gracias por valorar su estancia en Servatur Casablanca Suites & Spa con un 10/10.La satisfacción de nuestros clientes es nuestro principal objetivo. Por ello, nos complace ver su puntuación.Esperamos tener nuevamente la oportunidad de darle la bienvenida en un futuro cercanoMuchas gracias,

Estimado Per Henrik:Muchas gracias por valorar positivamente su estancia en Servatur Casablanca Suites & Spa La satisfacción de nuestros clientes es nuestro principal objetivo. Por ello, nos complace ver su puntuación 10/10Esperamos tener nuevamente la oportunidad de darle la bienvenida en un futuro cercanoMuchas gracias,

Dear Tone, Thank you so much for rating Servatur Casablanca Suites & Spa with a 10/10. It means you enjoyed your stay with us, which makes us very happyAll our staff will be pleased to welcome you again,Warm regards from the south of Gran Canaria, Servatur Casablanca Suites & Spa

Estimada Helen:Muchas gracias por valorar su estancia en Servatur Casablanca Suites & Spa Esperamos tener nuevamente la oportunidad de darle la bienvenida en un futuro cercanoMuchas gracias,

Estimada Grimanesa, Muchas gracias por visitar Servatur Casablanca y por tomarse el tiempo de valorar su experiencia con nosotrosLe agradecemos que nos haya dado un 10/10 ya que ello significa que ha disfrutado de su estancia y nuestras instalacionesDeseamos volver a recibirles nuevamente,Reciba un cordial saludo,Servatur Casablanca Suites & Spa

Dear Andrew,We thank you for sharing your opinion of your recent stay at Servatur Casablanca. We really appreciate your kind words regarding our services, staff and facilities. All our team work with enthusiasm and we are happy our guests can appreciate it.On the other hand, we are sorry for the incidences experienced during your stay, we will work to avoid this happening again but we are glad that all went good, and you could enjoy your holidays with us. Rest assured that we have taken notes of your comments about the night entertainment and check-in feedback to study improvement actions that help us to enhance the experience of our guests.We would be delighted if you would honor us with another opportunity to convince you of our Servatur Hotels service and quality.We hope to see you again in a near future!Servatur Casablanca Suites & Spa

Dear Frank,Thank you so much for rating Servatur Casablanca with a 10/10! It means you enjoyed your stay with us, which makes us very happy. It is a pleasure to know that you have enjoyed our fully equipped suite with terrace and our breakfast service from the restaurant. We are proud to read that we have achieved your expectations offering you a remarkable experience.Please feel free to contact us if we can do anything for you. It would be a pleasure to assist you for you next holidays!Warm regards from Servatur Casablanca Suites & Spa.

Dear client,Thank you very much for visiting Servatur Casablanca and for sharing your experience with usComments like yours help us a lotIt would be a pleasure to see you again!

Dear Simona, Thank you very much for visiting Servatur Casablanca and for sharing your experience with us,What a nice review of your stay with us!All our staff will be pleased to welcome you again,Warm regards,Servatur Casablanca Suites & Spa

Dear Annonymus: All the staff from Servatur Casablanca thanks you for giving us this amazing score: 10/10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. We do hope that you choose us one more time! We will be here and you will be received with open arms. Do not doubt and send us an email with your next booking at casablanca@servatur.com, we love having news about old customers who have decided to come back! Kind regards from Gran Canaria, Servatur Casablanca Suites & Spa.

Dear de Johnny: All the staff from Servatur Casablanca thanks you for giving us this amazing score: 10/10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. We hope that we will have the opportunity to see you again in a near future. Best regards, Servatur Casablanca Suites & Spa.

Thank you so much for sharing your experience at Servatur Casablanca.

Dear de Frode: All the staff from Servatur Casablanca thanks you for giving us this amazing score: 10/10! Kind regards from Gran Canaria, Servatur Casablanca Suites & Spa.

Thank you so much for sharing your experience at Servatur Casablanca.

Dear guest, We regret that your time with us was less than ideal as providing our guests with a pleasant experience is very important to us. It's unfortunate our services and facilities didn't meet your expectations. We have asked our staff and at the moment of the incidence you describe, the last waiter of the hotel was at the reception and he opened the bar just to take the bottle of water for you. Our staff did it to help you, and that is the price of the restaurant. We apologise for not telling you the price before. Please, accept our most sincere apologies for not having reached your expectations this occasion. We hope you can reconsider your decision of not coming back. Kind regards, Servatur Casablanca Suites & Spa.

Dear Annika, Thank you very much for your review of your experience with us. We are glad to know that you have enjoyed your stay in general such as the spacious room, terrace, comfortable beds and good breakfast. We have taken note of your suggestions regarding lifts. It would be a pleasure to welcome you again in the near future. Best Regards, Servatur Casablanca Suites & Spa

Dear Mr. Kieran, thank you for your words. It was a pleasure having you in our facilities and we hope see you soon again!! Kind regards. Servatur Casablanca Suites & Spa

Dear guest, Servatur Casablanca entire Team thanks you for giving such a nice score: 10/10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. It was a pleasure to receive you and it will be a pleasure to welcome you back soon at Servatur Casablanca. Kind regards. Servatur Casablanca Suites & Spa

Estimado cliente, Gracias por darnos tan buena puntuación. Nos alegra saber que hemos alcanzado sus expectativas ya que todo nuestro equipo trabaja con entusiasmo cada día para hacer sentir a nuestros clientes como en casa Un cordial saludo, Servatur Casablanca Suites & Spa

Dear Oussama, Thank you so much for rating Servatur Casablanca with a 10/10. It means you enjoyed your stay with us, which makes us very happy All our staff will be pleased to welcome you again Warm regards, Servatur Casablanca Suites & Spa

Querida Sabrina, Muchas gracias por puntuar Servatur Casablanca con un 8/10. Eso significa que ha disfrutado de su estancia con nosotros, lo cual nos alegra Esperamos verles pronto, Un cordial saludo, Servatur Casablanca Suites & Spa

Querido Moisés, Gracias por tan alta puntuación. Esperamos poder volver a verle y que consigamos que su satisfacción sea mayor Un saludo, Servatur Casablanca Suites & Spa

Estimado Anton, Muchas gracias por compartir su experiencia en Servatur Casablanca. Comentarios como el suyo nos ayudan a mejorar cada día. Muchas gracias por sus palabras. Esperamos verle pronto en un futuro Un saludo, Servatur Casablanca

Dear guest, Thank you very much for sharing your experience with us, your words are very important to us. We look forward to welcoming you back to Servatur Casablanca Suites & Spa soon. Kind regards

Dear Fabrice, Thank you so much for sharing your experience at Servatur Casablanca Suite & Spa. It is a pleasure to know that you have enjoyed our terrace and our amazing views. We really appreciate your kind words regarding our facilities. On the other hand, we are sorry to read that you were not satisfied with our beds. We would love to welcome you back in a future. We are always at your disposal. Kind regards Servatur Casablanca Suite & Spa

Estimado Pawan, Muchas gracias por compartir su reciente experiencia en Servatur Casablanca. Lamentamos saber que su estancia con nosotros no fue del todo satisfactoria. Queremos aprovechar esta oportunidad para disculparnos por no haber estado a la altura de sus expectativas. Con respecto a su reembolso el directo del hotel ha dado el visto bueno para que le fueran devueltos el importe total de 30€ como usted pidió. Al haber hecho usted la reserva directamente con Expedia es posible que este tramite se retrase un poco, pero esperamos que más pronto que tarde se solucione. Nos gustaría que nos diera una segunda oportunidad para poder demostrarle la calidad y servicio que queremos darle a nuestros huéspedes. Estamos a su entera disposición. Un cordial saludo Servatur Casablanca Suite & Spa