4 outdoor pools, pool umbrellas, sun loungers
Beschikbaarheid controleren

Beoordelingen van Servatur Puerto Azul

4 out of 5
Servatur Puerto Azul
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 108 van 324 beoordelingen" "
Gastenscore: 8 - Goed. 145 van 324 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 324 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 324 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 324 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gregory

Reisde met partner
Very friendly staff and topservice
1 nacht verbleven in maart 2024
Reactie van Servatur Puerto Azul op 17 mrt 2024
Dear Mr.Gregory ,Thank you very much for sharing your experience at our hotel with other travelers. Your comments are very important for us to keep improving or facilities and services. We hope you have a had a safe flight back home. Greetings from all the staff of Servatur Puerto Azul!

10/10 – Uitstekend

Liesbeth Eva Sara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel, gezellig inrichting. Met groot zwembad. Momenteel nog paar werken aan het doen voor bijkomend zwembad. Er is ook een kinderzwembad apart van het grote zwembad. Persoonlijk vonden we het wel druk aan het zwembad door muziek van 10h tot 17h en animatie voor klein en groot, maar voor mensen die dat wel graag hebben, goed georganiseerd! Mooi uitzicht op de zee en haven. Hou er wel rekening me dat het strand en de winkeltjes een heel stuk lager liggen, te bereiken via een 800 tal trappen en dat er geen shuttlebusje is van het hotel. Je kan natuurlijk wel een taxi nemen. Het buffet is vers en uitgebreid en alle dagen andere keuzes. Heel erg aan te raden als je een hotel zoekt met veel animatie!
5 nachten verbleven in oktober 2023
Reactie van Servatur Puerto Azul op 6 nov 2023
Dear Mrs,Puerto Azul team thanks you for having chosen us to spend your holidays.It is a pleasure for us to read that you have enjoyed your stay with us and also the service provided.We look forward to welcome you soon.Best regards,Servatur Puerto Azul

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Recepcion op 8 jun 2019
Thank you for sharing your experience . We are sorry that your experience was not fully satisfactory We hope you give us anothar oportunity to show our improvements Kind regards

6/10 – Redelijk

sara, belgie

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Food was not warm enough. Not many variation in food. High in the mountains, not easy by foot, but very cheap taxi
7 nachten verbleven in augustus 2018
Reactie van Customer Service - Servatur Puerto Azul op 25 aug 2018
Dear Sara, The entire Servatur Puerto Azul team thanks you for taking the time for writing a comment. Our hotel is allocated in a privilege location. As you say, taxis are cheap, but you can also walk and it is worth the views! On the other hand, we are sorry for not achieving your satisfaction regarding the food. We are going to pass your comment to our Kitchen Department and we hope that the next time you visit us we can provide you a better service in this regard. We hope to see you again on holidays. It would be such a pleasure to help you. Kind regards, Servatur Puerto Azul

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌
7 nachten verbleven in april 2024
Reactie van Servatur Puerto Azul op 1 mei 2024
Dear Stuart,We are glad to read that your experience was excellent from the very beginning. Hope to see you again for your next holidays.

10/10 – Uitstekend

Maya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren da als Familie und hatten einen schönen Urlaub. Schöne Strände sind mit dem Auto innerhalb von wenigen Minuten erreichbar. In der Nähe sind gute Einkaufsmöglichkeiten. Das Hotel bietet außerdem viele Aktivitäten an, wie zwei Wasserrutschen, mehrere Pools, Fitnessraum usw. Man kann es uneingeschränkt weiterempfehlen.
7 nachten verbleven in april 2024
Reactie van Servatur Puerto Azul op 24 apr 2024
Dear Mrs.Maya ,Thank you very much for sharing your experience at our hotel with other travelers. Your comments are very important for us to keep improving or facilities and services. We hope you have a had a safe flight back home. Greetings from all the staff of Servatur Puerto Azul!

8/10 – Goed

Kenneth

4 nachten verbleven in april 2024
Reactie van Servatur Puerto Azul op 1 mei 2024
Dear Kenneth.Thank you so much for taking the time to share your experience at Servatur Servatur Puerto Azul

10/10 – Uitstekend

Silvia de la

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel para familias.
5 nachten verbleven in maart 2024
Reactie van Reception op 30 mrt 2024
Estimada Sra.Silvia,Muchas gracias por compartir su experiencia en Servatur Don Miguel.Saludos cordiales, Servatur Puerto Azul

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wurde in 2023 komplett renoviert alles ist top! Ich empfehle!
12 nachten verbleven in maart 2024
Reactie van Servatur Puerto Azul op 17 mrt 2024
Dear Mr.Patrick,We are glad to know that we were able to offer you a memorable experience. We like to thank you for taking your time to write such a nice review regarding your last visit at our hotel. We hope to be your next option on your next holidays. It would be a pleasure to help you with everything you need. Kind regards from the warm south of Gran Canaria

10/10 – Uitstekend

Armando Munoz

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir hatten einen wunderbaren Aufenthalt!
7 nachten verbleven in maart 2024
Reactie van Servatur Puerto Azul op 17 mrt 2024
Dear Mr.Armando,Thank you very much for your nice review regarding your last visit at our hotel! We are very glad to know that you enjoyed the stay with us. Comments like yours help us to keep improving our services. We hope to see you soon. All our staff will be pleased to welcome you again at Servatur Puerto Azul. Best regards!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year
7 nachten verbleven in februari 2024
Reactie van Reception op 5 mrt 2024
Dear MichaelThank you for staying with us, and for your kind coments .We are very happy to know you fully enjoyed your stayLooking foward for your next visit, Kind regards.

6/10 – Redelijk

Mette

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Super venligt personale, mange fine pools - så der er lidt for enhver smag. Super meget larm omkring spisetid! Spisesalen størrelse og mange børn er ikke en god coctail…. Maden ok- noget kedelig og ofte kold.
7 nachten verbleven in februari 2024
Reactie van Servatur Puerto Azul op 24 feb 2024
Dear Mette,Thank you for sharing your experience with usWe are sorry we did not achieve your expectations this timeHope to see you again in the futureKind regards,Servatur Puerto Azul

8/10 – Goed

Sigrid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell
Bra hotell med fint basseng og nyoppusset. Men savnet variasjon i alle måltider med all inclusive. Ville nok ikke bodd der igjen pga dette.
7 nachten verbleven in januari 2024
Reactie van Reception op 28 jan 2024
Dear Sigrid,Thank you for your kind words regarding our facilitiesWe are sorry that your experience was not entirely satisfactory. We will make an effort to improve this aspectWe hope to see you againKind regards,Servatur Puerto Azul Reception

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception op 28 jan 2024
Dear guest,We appreciate that you shared your experience at Servatur Puerto Azul with all of us We hope to see you again so we can transform the 8/10 review into a 10/10 Kind regards,Servatur Puerto Azul Reception

6/10 – Redelijk

Lisa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property is tidy and lovely views of the sea.
3 nachten verbleven in januari 2024
Reactie van Servatur Puerto Azul op 26 jan 2024
Dear Lisa, We extend our heartfelt gratitude for sharing your feedback after your recent visit to Servatur Puerto Azul. Your review is truly valued and it brings us immense joy to know that your holiday brought satisfaction. It would be a pleasure to welcome you again.Kind regards,

8/10 – Goed

Christian

5 nachten verbleven in december 2023
Reactie van Reception op 28 jan 2024
Dear Christian,We appreciate that you shared your positive experience at Servatur Puerto Azul with all of usWe hope to see you again soonKind regards,Servatur Puerto Azul Reception

10/10 – Uitstekend

Pekka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyvä hotelli
4 nachten verbleven in december 2023
Reactie van Servatur Puerto Azul op 6 feb 2024
Dear Pekka,Thank you so much for this wonderful review, this helps us improve and keep working to provide the best serviceWe hope to see you againKind regards,Servatur Puerto Azul

6/10 – Redelijk

Mona

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Amazing view! And the cleaning was impeccable. Unfortunately, some of the staff was on the ruder side and we felt looked down upon.
6 nachten verbleven in december 2023
Reactie van Servatur Puerto Azul op 24 dec 2023
Dear Mrs.Mona,Thank you very much to visiting Servatur Puerto Azul and for sharing your experience with us.Kind regards! Servatur Puerto Azul

6/10 – Redelijk

Ryan

Reisde met partner
Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good
7 nachten verbleven in november 2023
Reactie van Servatur Puerto Azul op 24 dec 2023
Dear Mr.RyanThank you very much to visiting Servatur Puerto Azul and for sharing your experience with us.Kind regards! Servatur Puerto Azul

8/10 – Goed

Jonas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ett lyxigt hotell med bästa läge. Rent och fräsch med det lilla extra. Saknade en shuttle bus service till Amadoresstranden. Maten motsvarade inte våra förväntningar därav blir betyget ej full pott.
4 nachten verbleven in november 2023
Reactie van Servatur Puerto Azul op 24 dec 2023
Dear Mr.Jonas,Thank you very much to visiting Servatur Puerto Azul and for sharing your experience with us.Kind regards! Servatur Puerto Azul

6/10 – Redelijk

Robert

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The views were spectacular! Sunset is amazing the rooms are clean and spacious.
7 nachten verbleven in november 2023
Reactie van Servatur Puerto Azul op 30 nov 2023
Dear, Thousands thanks for your comment. We are very happy to know you enjoyed great holiday at Servatur Puerto Azul.Kind regards,Servatur Puerto Azul

10/10 – Uitstekend

Marko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PR2023
Erittäin siisti hotelli. Nykyaikaista lomailua.
2 nachten verbleven in november 2023
Reactie van Servatur Puerto Azul op 22 nov 2023
Dear PR2023,We are proud to read that we have achieved your expectations at Servatur Puerto Azul.Thanks for sharing your experience with other travelers.King regards,Servatur Puerto Azul

10/10 – Uitstekend

Begoña

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van Servatur Puerto Azul op 22 nov 2023
Dear Begoña,Thank you very much to visiting Servatur Puerto Azul and for sharing your experience with us.Kind regards! Servatur Puerto Azul

10/10 – Uitstekend

Francis

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.
5 nachten verbleven in oktober 2023
Reactie van Servatur Puerto Azul op 22 okt 2023
Dear Francis ,Our deepest thanks for the time you have taken writing such a positive review of your recent stay at our hotel. Thanks so much for choosing us once again for your holidays. It is great to read that your stay with us was so pleasant. We hope to keep on being your next option on your holidays. It would be such a pleasure for us.Best regards, Servatur Puerto Azul!

10/10 – Uitstekend

pia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van recepcion op 17 okt 2023
Dear PiaThank you very much for choosing us and for giving us 10/10Looking foward for your next visist

10/10 – Uitstekend

Jarle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meget bra hotell. God service & god mat
7 nachten verbleven in oktober 2023
Reactie van Servatur Puerto Azul op 22 okt 2023
Kjære Jarle,Vi setter pris på at du deler din positive opplevelse med oss. Servatur Puerto Azul Hotel-teamet takker deg for at du valgte oss til å tilbringe ferien. Det er en glede for oss å lese at du likte oppholdet hos oss og tjenesten som tilbys.Vi håper å ønske deg velkommen snart.Beste ønsker,Servatur Puerto Azul

8/10 – Goed

MANUELA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lo mejor es que está todo nuevo, y da gusto, tanto las zonas comunes como las habitaciones. El personal, todos muy amables. Las instalaciones y los servicios son los habituales de la zona, con alguna mejora, como que en el todo incluido las 24 horas tienes alguna cosita para comer y bebidas no alcohólicas. El buffet también está bien. La cerveza, Tropical, muy rica y fresquísima. Sin embargo, el resto de las bebidas, incluido el vino, también son de grifo, y los cubatas no son tales, sino medios. Es decir, medio vaso de tubo, con lo que tienes que ir cada dos por tres a rellenar. Y por supuesto de marcas desconocidas, aunque no por ello estaban mal. Los zumos del desayuno no son naturales. Son pequeños detalles que deslucen un poco una experiencia que en general ha sido satisfactoria, como para volver. Ah! Y las vistas al mar... El hotel es enorme y tiene habitaciones con vistas muy buenas, buenas y regulares. Desde las zonas comunes muy bonitas. Hay bastantes actividades de animación durante el día y un rato por la noche, aunque , eso sí, si no sabes inglés, habrá cosas de las que no te enteres. En Fin, en general, bastante recomendable
6 nachten verbleven in oktober 2023
Reactie van Servatur Puerto Azul op 22 okt 2023
Estimada Manuela,Muchas gracias por compartir su experiencia en Servatur Puerto Azul. Ha sido todo un placer haberle tenido con nosotros. Hemos tomado nota de sus comentarios para aplicar mejoras que nos ayuden a mejorar la experiencia de nuestros clientes.Esperamos verle pronto.Saludos cordiales,Servatur Puerto Azul

8/10 – Goed

Geverifieerde reiziger

Negatief: Comfort kamer
loma keskeytyminen
yöpyminen meni hyvin neljä yötä mutta sitten corona virus keskeytti lomamme onneksi saimme lennot kotimaahan lommaa jäi pitämättä puolet mitä saamme tästä korvausta
8 nachten verbleven in maart 2020

8/10 – Goed

Monica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2020

8/10 – Goed

Kimmo-Petteri

Positief: Personeel en service
Ihan ok
tavallinen hotelli suht kivalla paikalla. Pitkä miinus kun ilmastointi ei toiminut. Muutoin ihan kiva, all inclusive ruuat eikä juomat ole hyviä.
2 nachten verbleven in maart 2020
Reactie van Guest Relations Manager op 15 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon. Kind regards!

8/10 – Goed

Tommi

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Pikavisiitti Servatur Puerto Azulissa
Huoneesta puuttui AC ja paikoitellen hotellissa olisi remontin tarvetta. Muutoin erittäin hyvä hotelli! Peukku!
2 nachten verbleven in maart 2020
Reactie van Guest Relations Manager op 15 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon. Kind regards!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in februari 2020
Reactie van Guest Relations Manager op 10 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
super godt ophold. Super godt at spritdunker stod fremme, serlig i resturanterne og andre steder
7 nachten verbleven in februari 2020
Reactie van Guest Relations Manager op 10 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Sirpa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Guest Relations Manager op 10 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Christian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Veldig bra for barnefamilier.
Veldig fornøyd med oppholdet. Veldig hyggelig personale. Hotellet er noe gammelt, men for oss gjorde ikke det noe. I tillegg sa de at det i sommer skal stenges en lang periode for å bli pusset opp, så hvis dere leser dette etter sommeren 2020, så er det trolig ikke aktuelt at det er litt gammelt og slitt. Hyggelig personale. Rent og fint. Super bra for barn, da det er mange andre barn de kan bli kjent med. Var aktiviteter fra to forskjellige Animation-gjenger (en innleid fra Gran Canaria og Ving sine ansatte), så superbra muligheter for å delta på noe hvis barna / de voksne vil det. Alle aktivitetene gjorde at barna fikk veldig mange venner. Snackbaren ved bassenget har bedre utvalg enn det jeg har sett en del andre steder, og enkelte dager tok vi faktisk lunsjen der. (Noe vi aldri har gjort på andre hoteller.). Er det noe som kunne vært bedre, så er det vinen og juicen, men er butikk i nærheten hvis den ikke faller i smak og dette er viktig for deg. (Kan jo være at dere liker den bedre enn meg. Anså ikke det som et stort problem.). Alt i alt er vi veldig fornøyd med hotellet.
7 nachten verbleven in februari 2020
Reactie van Guest Relations Manager op 10 mrt 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Hilde

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint opphold
Vært her flere ganger og her trives vi. Kan anbefales!
1 nacht verbleven in februari 2020
Reactie van Guest Relations Manager op 19 feb 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Niels

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fin lejlighed
Fik først tildelt en lejlighed med udsigt direkte mod et andet hotel. Da vi spurgte efter en anden lovede receptionen at gøre, hvad de kunne. Næste dag flyttede vi til en lejlighed med en dejlig udsigt til solnedgangen og havet. Fin service.
11 nachten verbleven in januari 2020
Reactie van Guest Relations Manager op 10 feb 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Caleb

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
6 nachten verbleven in februari 2020
Reactie van Guest Relations Manager op 10 feb 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

knut

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Flott opphold på AZUL
1 nacht verbleven in januari 2020
Reactie van Guest Relations Manager op 10 feb 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
There are better options in the area.
This hotel is a little worn and torn, the rooms are still nice and it has a great view. The food like on so many all inclusive hotels was not great, but you could still find something to eat. The bar area is a little cramped with chairs and you have to walk through this to get to your room. I guess a thing to note is that you will run into some drunk people during the afternoon and night time. I guess I would have to say that I would probably not go back here, as there are better options in the area.
2 nachten verbleven in januari 2020
Reactie van Guest Relations Manager op 15 jan 2020
Thank you so much for taking the time to rate Servatur Puerto Azul. We feel sorry for not having achieved your expectations this time. Since client contentedness is our commitment, we will put our biggest efforts to improve. Your comment is very important for us to keep improving our facilities and services. We would be delighted if you would honor us with another opportunity to convince you of our Servatur Hotels service and quality.

8/10 – Goed

Claudia

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schöne Anlage
Bis auf das Zimmer war alles top,Tv gucken ist hier teuer,wusste garnicht das man auf Gran noch fürs TV bezahlen muss ,war das erste mal nach 15 Jahren wieder.Hotel an sich super.Schöne Anlage .Zimmer sehr alt
1 nacht verbleven in januari 2020
Reactie van Guest Relations Manager op 15 jan 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Pekka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice view
Really nice view to Atlantic Ocean.
8 nachten verbleven in december 2019
Reactie van Guest Relations Manager op 12 jan 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ett helt perfekt all inklusive där man inte behövde lämna området. Rent och snyggt fast att lgh var ganska gammal.
7 nachten verbleven in december 2019
Reactie van Guest Relations Manager op 12 jan 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nytårsaften
Hotellet er godt og maden varierer fra dag til dag. Vi holdt nytårsaften dernede og det var helt perfekt. Både maden, service og hvad de havde gjort ud af det.
7 nachten verbleven in december 2019
Reactie van Guest Relations Manager op 12 jan 2020
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Carolina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Guest Relations Manager op 12 jan 2020
Muchas gracias por tomarse el tiempo en compartir su experiencia en Servatur Puerto Azul. Nos alegra enormemente que todo haya estado de su gusto, y esperamos que decida volver a visitarnos pronto, le recibiremos con los brazos abiertos.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Rekommenderas
Helt ok all-inclusive hotell, lite slitna rum men helt ok! Maten var bra fanns nåt som passade alla! Bra bemötande i receptionen man fick all information man behövde för sin vistelse, enda nackdelen kan vara att det var långt till stranden men hotellets pool duger gott att ligga vid,
1 nacht verbleven in december 2019
Reactie van Recepcion op 27 dec 2019
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location. Set high up overlooking the sea
7 nachten verbleven in december 2019
Reactie van Recepción op 25 dec 2019
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

niklas

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt
Tipp topp tommel opp. Hyggelige folk og god service.
1 nacht verbleven in december 2019
Reactie van Recepción op 25 dec 2019
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.
3 nachten verbleven in december 2019
Reactie van Recepción op 25 dec 2019
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.

10/10 – Uitstekend

Heidi Birgitte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ferie
Det er 3 gangen vi er der på 1 år . Vi bestiller alltid suite med soverom og havutsikt. Rommet vi fikk denne gangen begynte dessverre å bli slitent og trenger å fikses på. Utover det trives vi godt med all inklusive og det faktiske uteanlegget.
9 nachten verbleven in november 2019
Reactie van Reception op 13 dec 2019
Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon.