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Beoordelingen van LUX* Grand Gaube

5 out of 5
LUX* Grand Gaube
Pointe Rejane, Grand Gaube

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 440 van 607 beoordelingen" "
Gastenscore: 8 - Goed. 128 van 607 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 607 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 607 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 607 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jowad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel. The staff makes this place 5*. Its more in a quiet area so don't expect to do anything outside if you don't book a tour. The hotel has alot of things to do and complementary. Cinema, outdoor cinema, watersports, gym, tennis, table tennis. Also a spa for those who are looking to relax.
10 nachten verbleven in juni 2023

10/10 – Uitstekend

Chantal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel!
Geweldig hotel, met goede service, mooie verzorgde kamers, goede styling en genoeg keuze qua restaurants. Perfecte locatie. Veel mogelijkheden van watersporten.
6 nachten verbleven in november 2019
Reactie van Akhtar Bolah op 2 dec 2019
Dear Guest, we are delighted to read that you enjoyed your time at the resort and already missing it. Looking forward to welcome you back in the near future. Thank you again for being a LUX* Ambassador. Best Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Communication and personal service could be better. - Found a hair in my meal at the Bodrum restaurant. Instead of appologizing and trying to not ruin the night, they took the meal and made me a new meal while my husbands food was becoming cold and I lost my appetite. - A chef at breakfast was harassing us to book him on his day off for a private tour with a good price. - They invite you for a drink with management and call 10 minutes before to tell you it will be another day. - When something didn’t work in the room, they told us they will fix it while we had dinner. Next day it didn’t work again.. They gave us some soaps to make up with us but still these things shouldn’t happen at a 5* resort with that price.
8 nachten verbleven in september 2019
Reactie van Akhtar Bolah op 4 okt 2019
Thank you for your feedback. Please accept our sincere apologies for the points you mentioned above. However, in view to have a proper follow up, may you please allow us to contact you by phone or email for more details regarding your experience at the resort. Looking forward to being in touch with you; Best Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2019
Reactie van Akhtar Bolah op 2 apr 2019
Dear Guest, thank you for the rating. Wish you a nice day ahead. Best Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great, recently renovated hotel, looks beautiful. Quiet idyllic place, far from all the touristy stuff. Never had any problem finding a free beachchair, no matter what time I got to the (adult only) beach. Food in the restaurants is good to great. Service is variable, depending on how busy it is.
5 nachten verbleven in december 2018
Reactie van Sandeep op 31 dec 2018
Dear Sir/ Madam, Thank you very much for your feedback, which is important and precious to us. Apologies of any inconvenience during your stay. We look forward to welcome you back in a near future. Best Regards

10/10 – Uitstekend

Maarten, Arnhem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een verwenoord
Zeer goed hotel waar alles wordt gedaan om het de gast naar de zin te maken. Het ontbijt is van een uitzonderlijke klasse en dat geldt ook voor de persoonlijke dienstverlening in en rondom het hotel. Een absolute aanrader.
6 nachten verbleven in september 2018
Reactie van Sandeep op 19 jan 2019
Dear Maarten, Many thanks for taking time to write such an amazing and encouraging review. The team is simply delighted and is very much looking forward to welcome you back soon. Best Regards Sandeep

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig
Niks op aan te merken dit hotel. Tot id ou tjes perfect

8/10 – Goed

Leo, Veldhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig resort aan de noordkant van Mauritius
Met het hele gezin en bijbehorende familie ons 40 jarig huwelijksjubileum gevierd in Grand Gaube. Prachtige tijd gehad, zon, zee, strand, watersport, inclusief duiken (!). ooi gelegen met diverse baaien, prima voorzieningen, zwembaden, restaurants, golf terrrein om slagen te oefenen, tennis en aktiviteiten voor de kinderen. Personeel uiterst vriendelijk en altijd behulpzaam.

8/10 – Goed

Ruth

9 nachten verbleven in mei 2024

10/10 – Uitstekend

Katharine Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff, amazing facilities and perfect setting for a relaxing holiday!
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel with amazing staff. Food was top quality and beach was very good. Overall 10/10 experience and would definitely recommend and revisit. Expensive but worth it.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

deepak

Reisde met partner
Positief: Voorzieningen
I have been to 45 countries (many 5* hotels) best hotel i have ever stayed in - so many activities to do in hotel & many of them are free & inclusive !! Free boat/kayak/pedlo’s into the indian ocean, they have coffee making class (approx£10) with Sylvano who was excellent ! We went on a seaplane which was one of the best things ever (2 seater plane), the food was excellent, 4/5 different restaurants on site to pick from daily plus this big buffet in the central lobby area which is available daily, food was amazing !!!! The sports facilities are excellent, we played tennis, had a paddel session with the coaches and made some friends, they have an activity calendar with different things on at various times throughout the day. The beach is excellent, and there are multiple beaches at the hotel. Upon checkout, our flight was at 10pm and there is a room where we can have showers again and get ready etc all included at no extra cost. Abhay - another one of the team & Vini from the housekeeping team were great, they helped organise birthday balloons & a cake for me. There is a cinema which has movies on at various times throughout the day plus premier league football on the weekends. I would recommend this hotel to anyone, i will either visit this one again or endeavour to visit their other branches in Zanzibar & China next given this one was so good !
6 nachten verbleven in mei 2024

8/10 – Goed

Roxanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had the best time on holiday. Special shout out to Slyvano (for all the coffee), Sun (for organizing all my spa treatments) Vivi (for keeping my room clean), Homesh & Christopher (for organizing my excursions and taxis) and Lieke (for her warm welcome)!
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Anthony Charles, Avoca Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Probably the best resort we've ever stayed at. The staff are exceptional, the food is excellent and the rooms are beautifully appointed. Comfortable beds and lovely bathrooms with a great shower. 5 restaurants all great. One oddity is that the Buffet restaurant is the most expensive of all of them for dinner which is crazy. It's not a cheap resortfor Mauritius but it's quality speaks for itself. Be aware there's nothing much close by but the resort has more than enough to keep you entertained.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Bilaal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for our honeymoon and were really pleased with the customer service. Waiting staff are very hardworking, polite and humble. We tipped staff in cash where we could as we were not sure how the tipping system works. There is lots to do - a lot of the water sports are free and beach area staff are very attentive. The banyan area with the adult pool is also well maintained - notable mentions to Saif and Vikesh who were always at hand to help. Food is good with lots of options - particularly BBs burgers/Bodrum Blue/Creole Smokehouse and the ice cream bar. We went half board as we do not drink alcohol and thought this worked out well. Spa facilities are decent with slots that you need to book which is good so that it does not get crowded. My wife also had a massage here from Nishma who was a friendly therapist. We were also kindly given a few things complimentary as Abeday at reception noted that it was our honeymoon. Hotel in general well maintained and clean, nice big rooms with good aircon, some wear and tear in bathrooms but nothing overly concerning. We would come back in future.
6 nachten verbleven in april 2024

10/10 – Uitstekend

Amrik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stupendous property in a beautiful country! Wonderful trip
10 nachten verbleven in april 2024

10/10 – Uitstekend

Yusuf

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely recommend this resort was an absolute experience and the staff was always helpful. Dining was delicious tasting different parts of the world.

10/10 – Uitstekend

John Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel. The food is very good. The restaurants were nice but the buffet was our favorite. The water sports options were great. Many came with our half board package and we enjoyed them. Overall we were very happy with our stay and plan on returning to Mauritius to explore more of the island.
6 nachten verbleven in april 2024

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice half board options with 5 restaurants, food is good standards without being mind-blowing. The sea was not very clear unfortunately and not as Mauritius Standards expected. Hotel is nice and overall 5* but not luxury. Has been refurbished so looks good. Good service. I particularly enjoyed the complimentary water ski and various water activities. Overall good holidays and good price/quality match.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Kayzar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well built hotel, good aesthetics from the rooms to the hotels Good variety of restaurants to dine from Staff was friendly and made sure we were taken care of Shout out to Rishi and Durgesh at the various restaurants Tisha and Yashesh at the Lux Cafe made us good cuppas Housekeeping was there twice a day, made sure you always came to a clean room. The spa is really good as well, masseuses who know what they’re doing. Only negative I would say that it’s far away, if you want to go to visit Port Louis it’ll take atleast 45 mins to an hour.
7 nachten verbleven in april 2024

10/10 – Uitstekend

Manon Sabine Celeste DA SILVA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bon service, manque de climatisation
6 nachten verbleven in april 2024

10/10 – Uitstekend

Christoph

Reisde met partner
Perfect location
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Ashton

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024

10/10 – Uitstekend

david

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous staff and excellent food
10 nachten verbleven in maart 2024

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super cooles Hotel-sind bereits schon 2x dort gewesen-kann ich nur empfehlen. Mitarbeiter TOP extrem freundlich und zuvorkommend -essen hervorragend-gibt nichts auszusetzen
9 nachten verbleven in maart 2024

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restauration d’une excellente qualité. Quatre restaurants et trois bars sur place. Installations de loisirs superbes. De nombreuses activités proposées sur site. Personnel aux petits soins. Grandes chambres avec balcon. Lagon très agréable.
7 nachten verbleven in maart 2024

6/10 – Redelijk

Viviana

Positief: Netheid, personeel en service en voorzieningen
This is a tough one. I really wanted to like it and had booked this as the highlight of my trip in Mauritius. Expectations fell short. Hotel is a bit dated. Rooms are not cleaned properly (the floor beneeth my bed was covered in dust). Internet did not work for the entire stay. Imagine staying at a so-called 5* hotel without internet. Many people were understandably furious as they were here working remotely. The hotel made no attempt to apologize or offer any solution let alone something to make up for this major issue. You can tell that there is a high lack of coordination between staff. Everyone is confused as to which restaurants are open and when, check in and check out. They do try to offer a lot of amenities and restaurants but frankly I had no interest in trying “Italian” “Turkish” or “Peruvian” food in Mauritius. I was here to eat something local or from the region - not something I could eat in Peru, Turkey or Italy. Overall I found this to be overpriced for what it was and not really worthy of being on a 5* category. Wouldnt stay here again.
1 nacht verbleven in maart 2024

8/10 – Goed

Halima-Sadia

4 nachten verbleven in februari 2024

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice stay at Lux Grand Gaube. Due to sone minor points we where not overwhelmed, but still very satisfied. The positive points are all like you expect from such a property. Our main critics are that some of the Restaurant staff where quite inattentive and/or not too friendly. But there were also some very positive exceptions (e.g Renu and Abhishek and also some others, thanks a lot, you were awesome!). Also the quality of the room service was not always totally convincing, sometimes it was forgotten to replenish empty stuff. Last but not least the boathouse crew seemed quite unmotivated when it came to appointing an excursion, but as far as I understand that‘s a different company than the hotel.
9 nachten verbleven in februari 2024

10/10 – Uitstekend

hugo pierre

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen
Super séjour, le personnel est au top, les parties communes sont magnifiques. Décor paradisiaque
8 nachten verbleven in februari 2024

10/10 – Uitstekend

Oliver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in februari 2024

10/10 – Uitstekend

Candace

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best Hotel, I’ve ever stayed at.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow. This was a magical place. The setting is fantastic, the staff and facilities and restaurants were all top notch. Everything was done to make our trip memorable and nothing was too much trouble for the brilliant teams. Highly recommended.

10/10 – Uitstekend

Hervé

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel à conseiller
Excellent hôtel à conseiller. Tout le personnel est d’une amabilité incroyable et au petit soin. Merci à eux
6 nachten verbleven in februari 2024

8/10 – Goed

hans

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Sköna sängar annars behövde rummet en uppdatering. Kraftig mögeldoft och allmänt slitet.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Talya Elif

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we arrived until our departure, our experience at the LUX Grand Gaube was nothing short of exceptional. The attention to detail throughout our stay was remarkable, setting a standard of hospitality that was truly unparalleled. The rooms, irrespective of the category, were splendid. The housekeeping team deserves special mention for their regular and outstanding service, ensuring our room was always pristine and inviting. The atmosphere of the hotel was enchanting. The decor was tastefully done, this sense of comfort was amplified by the genuine warmth and friendliness of the staff. Their dedication to making guests feel at home was evident in every interaction. David, who worked across various restaurants, and the lady in the main restaurant, who conjured up delightful stir-fries almost every evening, were standout members of the culinary team. Similarly, Udesh at the Creole Smokehouse and Sandeep at the reception left lasting impressions with their professionalism and kindness. Sahil, who prepared fresh coconut water at the beach, added a special touch to our relaxing days with his refreshing drinks. The buffet was a highlight, offering an extensive and delicious variety of options that catered to all tastes. The other restaurants were equally impressive, each presenting a unique and exquisite culinary adventure.
8 nachten verbleven in januari 2024

10/10 – Uitstekend

Roope

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paras loma ikinä!
Olimme lomalla puolisoni kanssa. Hotellissa oli paljon erilaisia aktiviteettejä, sekä ohjelmaa joka päivä niin paljon. Oli tenniskenttää, padelkenttää, petankia, pingistä, ulkoilmaleffa, sisällä leffateatteri, lentopalloa ja sali. Henkilökunta oli aivan mahtavaa erityisesti Reedoo, joka oli meidän pelastava enkeli. Auttoi varaamaan matkoja saarille ja oli todella ystävällinen. Anadiel, teki uskottomia drinkkejä ja oli mukava tutustua häneen. David antoi tosi hyvää palvelua meille ravintoloissa ja hänkin oli mahtava tyyppi! Maneev oli altaalla todella mukava ja avulias. Respassa Niv ja Daveesh olivat niin iloisia ja reippaita. Kiitos vielä kerran palvelusta, aivan mahtavaa. Ruoka oli todella hyvää ja ravintolat olivat erilaisia, joten joka ilta oli jollekkin jotain erilaista. Täydellinen loma!
8 nachten verbleven in januari 2024

10/10 – Uitstekend

yehuda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spa is very expensive, i prefer jaqzi in the balcony instead of the banyo , all other things are perfect
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Lars Bo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super resort. Perfectly maintained
Super nice resort and surroundings. Friendly staff and lots of activities. Beatifull room. Would deginitely want to visit again
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Vishaal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our 1 week stay was beyond excellent.
7 nachten verbleven in januari 2024

8/10 – Goed

eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Une belle hôtel au calme
4 nachten verbleven in januari 2024

8/10 – Goed

HARPREET, Elmhurst

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024

6/10 – Redelijk

Roger

Positief: Personeel en service
Negatief: Netheid
Personnel gentil mais manque manifeste d’encadrement efficace au niveau de la propreté comme du service à table
10 nachten verbleven in december 2023

10/10 – Uitstekend

Nashita

14 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Sanket

Reisde met partner
Negatief: Personeel en service, voorzieningen
Veg food options are very limited and were not good

10/10 – Uitstekend

Driss

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Romantic escape in Mauritius
Great romantic escape. Beautiful hotel, great service and great food. I have to say that it was a no mistake!! Highly recommended ! Some recommendations: many things not included in the all inclusive package (which makes it too expensive!). Boat trip organized for my birthday by hotel was average, lacks privacy…
7 nachten verbleven in december 2023

10/10 – Uitstekend

Adel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023

10/10 – Uitstekend

RUSSELL, baltimore

6 nachten verbleven in december 2023

10/10 – Uitstekend

Harikrishna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel with brilliantly friendly and attentive staff throughout, everyone remembered our names and made us feel so welcome from the moment we arrived. There's a huge variety of activities planned throughout the day for all ages, the stargazing on the beach was a particular highlight for us! We can't wait to come back in future, and will always look out for a LUX resort wherever we travel to!
10 nachten verbleven in december 2023