2/10 – Ontzettend slecht
Jordan B.
20 jul 2022
Negatief: Netheid
Abhorrent Communication Leads to an Awful Experience.. Twice.
Horrendous experience.. Twice... And I am a very laid-back person..
Host double booked us the first time, an issue that would have been avoided if he had taken 30 seconds to communicate through the app, via cell, or whatever. He couldn't seem to be bothered, so we drove out and showed up at the same time as the other group... As the others were set to stay longer, we agreed to leave when Joe tried to make up by offering us dinner and a rebook for the same time the following year...
Next year rolls around.. and throughout the year, I had reached out to ensure things were still good to go.. after barely any communication other than one 'yeah ill get the info to you', we just assumed we had been ghosted.. and finally decided just to forget it. Not worth having our inlaws drive 4 hours out on a 'maybe he kept his word'??...
Definitely not worth all the money, time, or embarrassment while trying to do something nice for my inlaws. Even with the 'im sorry' (albeit lackluster) dinner at his restaurant, I still feel that profound lessons in customer service need to be met before anyone should be booking here.
Have to give all 1 stars as we literally can't give anything else...
Jordan B.
2 nachten verbleven in juli 2021