Familiehotels in Grandview Plaza

'The shampoo and conditioner bottles mounted in the shower were empty! The thermostat was it working in our room! There were homeless people hanging out at the side entrance we used to get to our room! I will not stay there again and will not recommend it to anyone!'

'As another reviewer said, the pictures posted by the hotel are deceptive. This place smelled so bad throughout, we checked out immediately upon seeing/smelling the room. I should have looked at more of the reviews. Things look dirty and dated, including carpeting and furniture throughout the building. It has the stench of urine/wet dog as soon as you walk in. I expressed my concerns to the staff and they shook their heads in denial. Trust me, don’t stay here. Expedia gave us $25 as an...

'I love the staff and the property is well kept up. The room is very clean and comfortable. I definitely will give this hotel 2 👍 ups. Excellent customer service!'

'The first room assigned I walked in and the AC was off and the room wasn't cleaned. It was 100 degrees outside. Got assigned a second room on 3rd floor with no elevator, room ok, but AC was set at 60 and room didn't get below 78 degrees, so it ran constantly. As I was leaving and checked under the bed for my stuff, there was clothing and trash from previous stays. And the 3rd floor was hot and smelled like dirty diapers.'

'Overall it was a good stay, the bed slept well. The AC did take a whole day to start and cool the room off, the staff was really nice, and there was questionable stains on the furniture. The breakfast was decent.'

'The staff are genuinely nice and professional. We had returned one night and a car with lots of stuff in it door was open. Unloading, returning or error? Front desk said if no one came in 10 minutes she would close the door. Welcoming atmosphere, clean remodeled room. We stay here several times a year when we return ‘home’ to JC. The staff reflects JC very well.'