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Beoordelingen van Craiglynne Hotel

3 out of 5
Craiglynne Hotel
Woodlands Terrace, Grantown-on-Spey, Scotland

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 81 van 300 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 300 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 300 beoordelingen" "
Gastenscore: 4 - Matig. 41 van 300 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 300 beoordelingen" "

7,2/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Chanette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De tv is te klein voor de afstand. En de douche was slecht. Geen waterdruk.
2 nachten verbleven in mei 2024

8/10 – Goed

Niels

Positief: Personeel en service
1 nacht verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

4/10 – Matig

gerald, utrecht

Negatief: Netheid, comfort kamer
Vergane glorie
Veel achterstallig onderhoud! Badkamer in een soort kastruimte.
2 nachten verbleven in september 2018

6/10 – Redelijk

Dick

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Vergane glorie in mooi pand.
Vergane glorie. Mooi pand mAr kamer outdated. Jammer, zou iets kunnen worden. Wel prima lokatie.
1 nacht verbleven in juni 2018

8/10 – Goed

Michel, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel in een schitterend park
We hebben 3 nachten in het hotel doorgebracht. Het is een groot hotel met veel gasten. We hadden een ruime kamer. De kamer was schoon en de bedden waren goed. Het ontbijt (combi van continental en full english) was heerlijk met uitstekende bediening. Ook het diner was heerlijk. De omgeving is zeer leuk met vele whisky distileerderijen, het nationaal park voor wandelen en sporten, en nog vele andere dingen. Kleine minpuntje. Parkeren is nogal random voor het hotel.
3 nachten verbleven in mei 2017

10/10 – Uitstekend

Teigan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building and lovely rooms. Our room was very comfortable and clean. The staff were wonderful and so helpful
2 nachten verbleven in april 2024

8/10 – Goed

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very efficient hotel the young lady at the public bar was excellent as was the young man in the hotel bar all round nice place to stay
1 nacht verbleven in april 2024

8/10 – Goed

Dulce

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were 2 adults and a Husky. It is a lovely hotel. A bit tired but clean! The staff were amazing as was service. Breakfast Buffet delicious we had one evening meal and it was delicious. We stayed for 3 nights and unfortunately our room was not cleaned once! Bins not emptied and toilet paper not replenished had to go down one evening to request. That really is the downside! Would stay again.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Arungandhi Indrapuram

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a good stay. Highly satisified with the room facilities.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel and good breakfast.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Alan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff. Great food. Comfortable bed. Good base to start the NC500 from.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Taz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay, the staff were excellent and very helpful.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Bryan

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Warm welcome. Bar was excellent and bar man was a throw back to when people cared!
1 nacht verbleven in december 2023

10/10 – Uitstekend

John Stansworth

2 nachten verbleven in december 2023

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing!
3 nachten verbleven in december 2023

10/10 – Uitstekend

Aidan

1 nacht verbleven in november 2023

8/10 – Goed

Craig

3 nachten verbleven in november 2023

10/10 – Uitstekend

William

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Simon

1 nacht verbleven in november 2023
Reactie van Craiglynne Team op 12 nov 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Bradford

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Craiglynne Team op 12 nov 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

8/10 – Goed

Craig

1 nacht verbleven in november 2023
Reactie van Craiglynne Team op 12 nov 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Alan

1 nacht verbleven in oktober 2023
Reactie van Craiglynne Team op 12 nov 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

6/10 – Redelijk

Chris

2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Farbod

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My experience with this hotel was incredibly disappointing, and Expedia's lack of assistance in refunding my money made it even worse (although I booked another hotel the same night). It's evident that all the glowing reviews for this place are entirely misleading. Despite the promising pictures and positive feedback, the reality was a stark contrast. Room 206, assigned to us, was a nightmare. Mold infested every corner, from the window to the bathroom and the walls. The bed sheets were stained, the ceiling paint was peeling off right above the bed, blood stains adorned the pillowcases, and the curtains were riddled with unidentifiable spots. Room 136, which I occupied, fared slightly better but still fell far short of expectations. There were unsightly stains and molds on the bathroom walls, and even the towels were not spared from staining. The presence of mold in both rooms is a severe health hazard and entirely unacceptable. We promptly returned our keys to Stefan at the reception and checked out. However, he informed us that, as we had booked through Expedia, we needed to contact them for resolution. This ordeal not only cost us the money for the rooms but also the valuable time, emotional distress, and effort it took to scramble for another place at the last minute late in the evening. This experience was utterly disappointing and frustrating.

10/10 – Uitstekend

Jim

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Welcoming staff, warm and friendly. Superb location and great breakfast. Dog friendly throughout the hotel. The only slight issue was that the tv in our room could not get a picture, but we did not go on holiday to watch tv!
1 nacht verbleven in oktober 2023

8/10 – Goed

Nusrat

Reisde met familie en kleine kinderen
Room was very big as only one small electric heater was not enough. In the morning room was cold. Parking was not good. Not enough space.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Val

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The location is fabulous, staff was extremely nice and helpful and the food was excellent. The only complaint was the actual room. Very small shower, pealing paint over our heads, no heat with thin blankets and we had to lug our luggage up and down stairs to get to our room. Limited parking if you have a car. We were only there for one night so just decided to go for it. I would definitely stay there again but look at a different room!
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Moozhan

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will stay here again
Room was clean and comfortable. Staff are very helpful. Enjoyed an evening with entertainment in the lounge. Fabulous cooked buffet breakfast with good quality bacon and sausages. The only negative was the not very powereful shower above the bath.
1 nacht verbleven in september 2023

6/10 – Redelijk

Claire

Reisde met partner
Positief: Netheid, personeel en service
Bit of TLC, maintenance and a tidy up outside would be great to see for this hotel that has potential to be quite grand. At the moment the room was ok and clean and reasonably priced. However, this was an exceptionally noisy hotel with large numbers coming in late and you could hear every sound from the neighbouring rooms.
1 nacht verbleven in september 2023

6/10 – Redelijk

Nikitkumar

1 nacht verbleven in september 2023

8/10 – Goed

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice to have the old fashioned charm which it managed to keep despite having to modernise some parts. Spacious room/bathroom. We managed to park ok, however that was on an evening where 3 coach parties were booked in. Had they been independent in own vehicles then I'm not sure where we would have parked. Finally, breakfast which was all nice. However, when we arrived the maitre d' said that we needed to order hot food as it had been out too long and would cook fresh (this was before 9am and before breakfast concluded). We asked a member of staff where there was a language barrier and had no idea what we were talking about. Eventually it was sorted. I'm grateful that he wanted to cook it fresh which is great but if this is usual then surely the staff should be briefed? However, none of this would put me off. Great location , very comfortable and would stay again.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was incredible
Overall a pretty good stay given the price. Staff were friendly on arrival and there was ample space to park. The bedroom itself was very roomy which was nice and the biscuits in the tea/coffee tray were a lovely touch. The star of the show was the breakfast buffet in the morning which had a fantastic selection with both continental and cooked options. Highly recommend the tattie scones which were the best we had on our Scotland trip. A few things to note: - We booked a double room but our double bed was two single beds pushed together which left a dip in the mattress where the two mattresses met and was slightly uncomfortable to sleep in. - The bathroom felt a bit dated (and wasn't soundproof). This meant the sink was outside the toilet/shower area, the door was a sliding door and the shower, whilst perfect for me, was a little short for my partner who needed to bend down to fit into the pod.
1 nacht verbleven in augustus 2023
Reactie van Craiglynne Team op 31 aug 2023
Hi, Thank you for taking the time to leave us your positive review. We are working hard to improve all aspects of the hotel and your helpful feedback and comments will be passed onto the corresponding departments.Kind Regards, Craiglynne Team

4/10 – Matig

Joel

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rain leaked into our room and on the night stand, I awoke to being splashed by water. Went downstairs to ask for a different room but they didn’t have anything available. They gave me some towels to stop the splashing. No refund, we were just told it was an old building and they sometimes leak. We were able to move to a different room for our second night.
2 nachten verbleven in augustus 2023
Reactie van Craiglynne Team op 31 aug 2023
Hi Joel, Thank you for taking the time to leave us your review. I express my sincerest apologies for the issues that occurred in your first room during your stay. Kind Regards, Craiglynne Team

4/10 – Matig

James

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Half the hotel has been upgraded and is fine the other half is in dire need of renovation and upgrading. This hotel takes contracts from tour bus companies and when these large number of tourists occupy the dining room, especially at breakfast time, there is very little choice left for other residents and in our experience the few staff were slow to replenish as they were rushed off their feet.
Reactie van Craiglynne Team op 31 aug 2023
Hi James, Thank you for taking the time to leave us your review. We are working hard to improve all aspects of the hotel with future refurbishment due to happen. We will investigate the issues experienced with breakfast to avoid this happening again. Kind Regards, Craiglynne Team

6/10 – Redelijk

Amanda

Reisde met familie
Positief: Personeel en service
The hotel was a convenient stop over. An impressive building from the outside. Unfortunately due to the age of the property, we had a few issues. The old but beautiful sash window would not close, the staff were quick to sort it out for us. Also we all managed to get ourselves stuck at some point during our stay in the bathroom. The door handle didn’t twist, you had to just push and pull from either side with quite a lot of effort! We found it amusing but will need fixing! Generally the room needed a bit of updating but was still clean. We also missed out on some lovely pastries at breakfast due to a large coach group leaving early and swiping everything from the buffet. The rest of the breakfast was hot and tasty.
1 nacht verbleven in augustus 2023
Reactie van Craiglynne Team op 31 aug 2023
Hi Amanda, Thank you for taking the time to leave your review. Our maintenance team investigating the door situation. We apologies for the pastries running out and will be updating our restaurant staff to be more prepared to avoid this happening. We look forward to welcoming you back again one day. Kind Regards, Craiglynne Team

10/10 – Uitstekend

Dil

1 nacht verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Uitstekend

Simon

1 nacht verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 – Redelijk

TAIICHIRO

1 nacht verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Goed

Vimalkumar

1 nacht verbleven in augustus 2023
Reactie van Reception op 12 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 – Redelijk

Angela

Cute property, rooms need a upgrade
1 nacht verbleven in augustus 2023
Reactie van Craiglynne Team op 19 aug 2023
Hi Angela, Thank you for taking the time to leave us your review. We are working hard to improve all aspects of the hotel. Kind Regards, Craiglynne Team

10/10 – Uitstekend

William

1 nacht verbleven in augustus 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Goed

MARK

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Goed

TAMSIN

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely building, we had a family room, nice and spacious. Friendly staff. Lovely position. Walkable to the town.
1 nacht verbleven in juli 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Uitstekend

Anna

1 nacht verbleven in juli 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Natalya
As soon as we walked the service started. Natalia was working the front desk. She went above and beyond to make our stay very comfortable. I would recommend this hotel.
1 nacht verbleven in juli 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 – Uitstekend

Mathieu

1 nacht verbleven in juli 2023
Reactie van Reception op 4 sep 2023
Thank you for your feedback, we look forward to welcoming you back in the future.