Hotels met zwembad in Grasellenbach

"De wastafel was beschadigd en daardoor heel onfris. Het bad was beschadigd en beide werd ons vooraf niet gemeld anders en andere kamer genomen. De service en bediening in het restaurant was uitermate slecht georganiseerd en diverse medewerkers spraken nauwelijks Duits of Enggels."

"The room was great, neat and spacious. Yet the front of the building is outdated and as if falling apart. Staff is slow and ignorant of service. We have a non-working water boiler in our room to make coffe/tea. When we called reception, we were told to come down to hot water... wrong answer! In such cases you bring coffee up. When going down to reception fornhot water I was directed to the restaurant where I encountered personel that didn't seem to understand some basic English. After repeating my request I was directed to a machine to make my own coffee. When checking out I asked the lady at the frontdesk to make note of the broken waterboiler... she nodded and that's it... she didn't write down or make a note of it. Questionable service all over. "