Budgethotels in Gravesend

"Hele lieve mensen werken er ! Kamer erg schoon. Ik kom zeker weer terug hier !"

"Prima"

"I booked a 3 nights stay at Shangri-La The Shard for my fiancée and a friend including free breakfast as silver-tier benefit. On check-in, the hotel first claimed that free breakfast was not a silver benefit. When I emailed them the proof it was, the hotel then said it was only valid for the account holder. When I explained this is our household account, they said the error was on the booking website. They said to fully understand and regret the situation but could give only 1 day breakfast 'complementary', because it was incorrect on Expedia's platform. That is not a guest-friendly solution you expect from a 5* hotel that charges €1000 a night. Because let's be honest, what's the big deal to offer 3 days breakfast when it is acknowledged that there clearly is a mistake somewhere? All staff were friendly and understanding, but apparently don't have the rights to overrule the system to offer proper 5* service. The day of checking out it took over 1 hour to serve the ordered eggs in the restaurant and because time was running out they offered to bring some sandwiches to the room instead. We often stay at luxury accomodations like FS, Ritz, Mandarin, Raffles, W, etc but this was the first and also very last time to book a Shangri-La hotel. "

"Compact, compleet, schoon, hip, super locatie. "

"Geweldig hotel "

"Topper"

"In de buurt zitten een paar leuke restaurants. De kamer was wel gehorig. Douche van de kamer er naast was zeer goed hoorbaar. Kamer was ruim en proper. "

"Everything was great. Although it's a bit out of the central zones, there's a bustop on the front of the hotel, and the hotel is also reachable from the other side of the Thames via Canary Wharf Station and a ferry boat (free for doubletree guests). It is really nice to have breakfast (great, btw) sitting by the Thames with the view of Canary Wharf's office buildings. "

"For the Beyonce concerts in June I went to this hotel. The room was really nice. The beds was really comfy and I liked the window seat. I had a pleasant stay and it was easy travelling to the hotspurs stadium as well as london city and LCY airport. Staff was nice and very friendly too."