Standaard kamer, 2 queensize bedden, niet-roken | Een bureau, een strijkplank/strijkijzer, gratis babybedden, extra bedden
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Beoordelingen van Americas Best Value Inn Grayson

3 out of 5
Americas Best Value Inn Grayson
205 State Highway 1947, Grayson, KY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 83 van 262 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 262 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 262 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 262 beoordelingen" "

7,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

adianez

1 nacht verbleven in mei 2024
Reactie van Abvi management op 27 mei 2024
Thank you for staying with us & feed back . Hoping to see you again in future!

10/10 – Uitstekend

Willie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was really nice.
1 nacht verbleven in mei 2024
Reactie van Abvi management op 22 mei 2024
Thank you for staying with us &feed back.

6/10 – Redelijk

richard sr

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Mold in shower and mattresses have permanent indentations from prior visits. Very uncomfortable
3 nachten verbleven in mei 2024
Reactie van Abvi management op 22 mei 2024
Thank you for telling us your concern & we will address with our staff. Thank you for staying with us .

8/10 – Goed

Linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly. Rooms clean and everything worked good. The hotel is in the middle of renovations so there are rooms being worked on. I would advise to try and get a room that has completed renovation...mattresses are more comfortable. I've stayed here 2 times now. Staff is really sweet. Huddle House across the road, nice folks there as well. Good budget choice!
1 nacht verbleven in mei 2024
Reactie van Abvi management op 22 mei 2024
Thank you for your great review &staying with us.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Owners were very ice. Room.was very clean and comfortable! I was very surprised at how nice the beds were made up with pretty comforters and the sheets were incredibly soft and pillows were soft...not like the stiff hard ones. The tv was a nice size, bathroom clean and love made up wash cloths. Im afraid to brag about the place because then they may raise prices. But, for a chain hotel with cheaper prices i was VERY impressed with my room.
1 nacht verbleven in mei 2024
Reactie van Abvi management op 10 mei 2024
Thank you for staying with us & great review. Hoping to see you again in future!

10/10 – Uitstekend

Vaughn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean, and the staff was friendly and helpful. The only complaint I had was the bed. Not comfortable. Otherwise, I’d rate it at five stars especially for a budget motel
1 nacht verbleven in mei 2024
Reactie van Abvi management op 7 mei 2024
Thank you for staying with us & 5 out of 5 .Hoping to see you in future.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, woman working the desk was very polite and helpful.
1 nacht verbleven in mei 2024
Reactie van Abvi management op 6 mei 2024
Thank you for staying with us & feed back. Hoping to see you again in future

4/10 – Matig

Rebekah

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Abvi management op 6 mei 2024
Thank you .

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff Friendly and nice, Very Helpful. Nice Complementary Breakfast. Room was clean.
2 nachten verbleven in april 2024
Reactie van Abvi management op 22 apr 2024
Thank you for staying with us. Hoping to see you again in future!

10/10 – Uitstekend

Melanie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My best friend and myself picked this hotel to stay out for the Rock the Country concert!! Everyone of the staff members were wonderful and we enjoyed our stay completely. Room was very clean and quite! Found a Great little restaurant around the corner! And enough fast food places to keep you fed! I was very happy with till Inn! I would love to come back!!
2 nachten verbleven in april 2024
Reactie van Abvi management op 22 apr 2024
Thank you for staying with us & great feed back .

6/10 – Redelijk

Kiersten

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Had weekend stay while traveling, booked a double queen bed room. When first arriving at the room, the toilet would not stop running. Then proceeded to find a bedbug under the pillow. Went to the front desk to inform them and they provided us a new room, which was a single king bed but they had no other rooms available. They offered no discount for the issues, or gave us back the money we paid for the early check-in for our troubles. The second room key wouldn’t work and maintenance had to fix it. The second room’s toilet wouldn’t stop running either, and the bathroom fan sounded like a chopper…it was so loud. Overall the staff was kind and the second room was much cleaner. Not a 10/10 stay, won’t be staying here again, but it was a good enough stay for what we needed it to be for this weekend.
2 nachten verbleven in april 2024
Reactie van Abvi management op 7 mei 2024
Sorry for inconvenience .Our management team working on your concerns. We had been sold out all property on that weekend otherwise front desk would change room for you . Thank you for staying with us.

2/10 – Ontzettend slecht

Mark

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff was very nice but the hotel is in rough shape. They did not clean our room after our first night.
Reactie van Guest Relations op 26 apr 2024
Dear Mark,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any cleanliness or upkeep concerns, as these matters are very important to us. All of your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will give us another chance in the future.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely pleasant
1 nacht verbleven in maart 2024
Reactie van Abvi management op 27 mrt 2024
Thank you for staying with us &feed back.

4/10 – Matig

Lena

Negatief: Netheid, staat van de accommodatie en faciliteiten
nothing
1 nacht verbleven in maart 2024
Reactie van Abvi management op 17 mrt 2024
Sorry for inconvenience .Thank you for staying with us .

8/10 – Goed

john paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Due to the cold weather you have to pull tge door handle toward you and then push the handle down to open. Everything else was fine
3 nachten verbleven in februari 2024
Reactie van Abvi management op 19 feb 2024
Thank you for staying with us !

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in februari 2024
Reactie van Abvi management op 6 feb 2024
Thank you for staying with us & your feed back . Hopping to see you again future !

6/10 – Redelijk

Crystal

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Typically when visiting home we stay in a local motel because it is better for our situation, but I am becoming very hesitant of staying in these motels. The rooms are large and beds comfortable as well as the water pressure in shower is awesome, but the cleanliness of the rooms could be so much better. The floors look as if they havent been vacuumed in a while, the drawers, microwave and refrigerator were not cleaned properly, there were toenails in the drawers for Christ sakes. Then there were the roaches that come out at night. 3 surrounding the microwave and crawling in the floor on the dirty carpet! If I were to own a business like this I would be sure to keep an exterminator on my payroll!! I just want to be able to go home, whether it be for a funeral or just a visit, and stay somewhere CLEAN, to rest, shower, and have a place of our own to stay! I did not get much rest at all because, well, roaches! Pkease do better for your guests, if you cannot keep an exterminator to get rid of this problem maybe you should close the doors and move on. I will not stay here again, nor willnI recommend anyone else to stay as well.
1 nacht verbleven in januari 2024
Reactie van Abvi management op 6 feb 2024
Sorry for inconvenience .we will let housekeeper know about this issue so in future no issue for our guest.We already resolve this problem.Thank you!

8/10 – Goed

Scott

1 nacht verbleven in januari 2024
Reactie van Abvi management op 27 mrt 2024
Thank you!

10/10 – Uitstekend

Brent

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Staff was very friendly. Very quiet place. Everything was clean. Beds not so comfortable, that was the only downside
3 nachten verbleven in december 2023
Reactie van Abvi management op 1 jan 2024
Thank you for staying with us & feed back .Hopping to see you again !

6/10 – Redelijk

Eileen

Positief: Personeel en service
The GM that checked me in was very nice but the heater in my room didn’t work and I had to switch rooms. Both were non- smoking but had a faint odor. Linens/bathroom was clean, but they could have paid more attention to the vacuuming.
1 nacht verbleven in december 2023
Reactie van Abvi management op 30 dec 2023
We appreciate you letting us know about your concern. We are sorry for any inconvenience this may have caused. We have reviewed your concern with our staff and under new management. Any questions please and ask for our manager. Thank you.

8/10 – Goed

Carl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The overall condition of the property wasn't bad. The staff was really kind, friendly, and professional. As I arrived at 2:30 am, the staff was amazing and deserve a 7 out of 5 star rating. The only complaint I can think of is that the room, which converted to non-smoking years ago, still had the lingering scent of cigarette smoke.
1 nacht verbleven in december 2023
Reactie van Abvi management op 23 dec 2023
Thank you for staying with us, hopefully you stop back in and see us when you are in the area.

10/10 – Uitstekend

Arael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good service
1 nacht verbleven in december 2023
Reactie van Abvi management op 22 dec 2023
Thank you!

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is very old but clean and comfortable and very inexpensive. They had a cute little complimentary breakfast. We chose this location in order to visit Carter Caves State Resort Park and then continue on to a wedding in Lexington.
1 nacht verbleven in november 2023
Reactie van Abvi management op 28 dec 2023
Thank you!

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean
Surprisingly clean. Cleaner than some rooms in upper scale places I stay at. Plenty of towels. Shampoo etc. Good housekeeper. Friendly staff. Good breakfast. I'd stay again.
1 nacht verbleven in november 2023
Reactie van Abvi management op 28 dec 2023
Thank you for staying with us!

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was well renovated. Room was as good as much higher priced hotels. Breakfast was not as stocked as some but just having it was appreciated. Bed and furniture were comfortable. The mattress base had some uneven spot that made a noise when shifting but wasnt a huge deal. The bathroom was great flush of toilet was powerful. Shower pressure was strong water was hot quickly. Cable tv had good selection although signal on some channels was weak. Wifi didnt have any issues. Was able to have zom meeting and stream stuff with good results. Staff was friendly and helpful give them a raise!!!
1 nacht verbleven in november 2023
Reactie van Abvi management op 28 dec 2023
Thank you for staying with us & feed back.

8/10 – Goed

Roberta

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Angelo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value Stay!
Front desk staff very friendly. Room was clean, quiet and comfortable. Location super convenient, close to interstate. I will be back. General Manager, Angie, doing a great job with this property.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ed

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It was easy to access, clean, people were friendly and helpful
1 nacht verbleven in september 2023

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They were great about getting us in early. We cut our visit short, so I hope we will be refunded for the two days we did not stay.
6 nachten verbleven in september 2023

10/10 – Uitstekend

JERALD, Dresden

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The room smelled a little musty. I counted it off because it looked like the carpet in the entire room may have just been cleaned and the carpet was still slightly wet to the touch.
1 nacht verbleven in september 2023

8/10 – Goed

dexter

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place right off hwy
1 nacht verbleven in september 2023

10/10 – Uitstekend

Krystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

4/10 – Matig

CHUCK

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
smoke alarm battery issue, missing refrigerator, commodes kept running or was backed up
1 nacht verbleven in september 2023
Reactie van Guest Relations op 8 sep 2023
Please accept our apologies for any disappointment regarding our amenities during your visit. This isn't the experience we want our guests to have, and we will be sure to look into your feedback further. We hope you'll come back and give us another chance soon.

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and had all the amenities ie, microwave, fridge, coffee maker etc. you would want for an overnight stay. Being taller in stature, the one thing that gripes me about hotel showers is I almost always have to stoop to get wet, but not here! The shower had plenty of pressure and hot water for a very refreshing morning wake up and they also had a hair dryer and iron in the vanity area. The only gripe I have was the mattress itself was definately due for a replacement. In summation, if I ever need to stay in the Grayson area again, I would definately consider looking for a room here.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Jonathan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
My wife found what she said was a toenail on the floor. the shower curtain didn't reach the bottom very well and there was obvious signs of water damage on the wall outside the shower, the shower itself was a very small standup stall. the bed was not particularly comfortable. the door was hard to open and close and looked like it had been damaged in a break in or something. the floor was dirty enough that the bottom of my socks turned black just from walking on the floor a little bit. the room had a funny smell when we first walked in.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Joshua

Positief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Jamie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Peter, New Bern

Negatief: Personeel en service
1 nacht verbleven in augustus 2023

4/10 – Matig

Kyon

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jinelynet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

4/10 – Matig

James

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff was Outstanding. Pool was advertised but had a crack in it and was unavailable. Card reader broken. Major holes in parking lot. Again, Staff was Outstanding
3 nachten verbleven in juli 2023
Reactie van Guest Relations op 22 jul 2023
Dear James,We're so happy to know that our amazing staff impressed you. We will keep your comments in mind regarding the upkeep of our accommodations and we hope you will join us again soon.

10/10 – Uitstekend

Robert, Cary

Positief: Staat van de accommodatie en faciliteiten
Industrialized
1 nacht verbleven in juni 2023

6/10 – Redelijk

Linda

Negatief: Netheid
1 nacht verbleven in juli 2023

10/10 – Uitstekend

larry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

8/10 – Goed

Bernard

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Norbert

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Will never go back there
They have a I don’t care attitude Every 2 days cleaning only ! Really Had to use coffee napkins because we ran out of toilet paper didn’t refill Kleenex. Will never stay at this or any other ovv GC the chain.
3 nachten verbleven in juni 2023
Reactie van General Manager op 15 jun 2023
Dear Norbert,It's unfortunate to hear about any subpar service, as this is never our intention. We'll keep your comments in mind as we continue to make changes, and we hope to see you again soon.

2/10 – Ontzettend slecht

Mike

3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Butch

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
they wouldnt let me check in till 630 i was told 3 when i got in the room it was dirty peanuts on the floor door lock was falling off no light in the bathroom toiletpaper holder fell out of the wall smelled like smoke door latch in bathroom kept locking me in coffee pot didnt work blood on the lamp shade it was the worst room i ever had i left a day early i was going to ask for my money back but i couldnt get out fast enough made for a very long ride home 743 miles with no sleep the place shoud be shut down and im being nice
3 nachten verbleven in mei 2023
Reactie van Guest Relations op 4 jun 2023
We know that your time is valuable, so thank you for taking a moment to share your remarks. Guest satisfaction means everything to our team, so we were very disappointed you decided to cut your visit short. Thank you for bringing these concerns to our attention so we can look into them and make changes. This is not the lasting impression we want to leave, and we hope to have the opportunity to change your perceptions in the future.