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Beoordelingen van Avra Imperial Hotel

5 out of 5
Avra Imperial Hotel
Kolymvari, Platanias, Crete Island

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 130 van 184 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 184 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 184 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 184 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 184 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Vincent

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 sterren accomodatie
Beetje dubbel gevoel bij dit hotel. 5 sterren op de gevel creeert een bepaalde verwachting. 5 sterren zit hem vooral in de details en die ontbraken hier. Het complex is netjes met veel comfortabele ligbedden. Zowel aan zee als aan het zwembad. Zowel ontbijt- als dinerbuffet zijn van goede kwaliteit met veel keus. Iedere avond andere gerechten. Het complex is erg modern en veel grandeur, maar mist vooral sfeer. De kamer is groot, maar zonder zitje hetgeen makkelijk zou passen. De patio met eigen zwembad maakt dat weer goed. Grote kamer met hele kleine TV uit de 80's... Badkamer veel kalkaanslag en een slecht functionerende design douche. Ziet er luxe uit, maar voelt niet luxe. Mijn grootste punt is de manier waarop het huiselijk geweld naast ons opgelost is. Wij hebben hierdoor een nacht niet geslapen en niemand heeft ons hier verder in begeleid.
4 nachten verbleven in september 2021
Reactie van Konstantinos op 8 nov 2021
Dear Vincent Thank you very much for choosing Avra Imperial hotel and for sharing your thoughts here. We hope you had a smooth trip back home. We are pleased to see, that you appreciate the well-kept grounds, the amenities and the infinity breakfast buffet of our hotel. We are sorry to see, that we were not able to fulfil your personal expectations completely. Please be sure that we will follow up on your remarks and work on them, if possible, as they also help us to improve. We would be very happy if we may welcome you again, whenever you decide to come back to Chania and send you all our best wishes! With sunny regards, Konstantinos C Stroutzos General Manager | Avra Imperial Hotel

10/10 – Uitstekend

Jadin, Liège, Belgium

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay ...
Wonderful hotel ! The best breakfast I've ever seen in my multiple travels, perfect services, very nice place and all the rooms and facilities are near of everything... Very nice and smart spa with all sorts of massages, training installations... Possibilities of renting cars or motorcycles directly in hotel...
7 nachten verbleven in juli 2017

10/10 – Uitstekend

Jani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in oktober 2023
Reactie van Konstantinos C Stroutzos op 2 nov 2023
Dear JaniThank you for giving the time to share your rate on your recent stay at Avra Imperial Hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hote

10/10 – Uitstekend

Anette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Amazing place, great service.
7 nachten verbleven in oktober 2023
Reactie van Konstantinos C Stroutzos op 2 nov 2023
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Petros Sotiri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
5 nachten verbleven in oktober 2023
Reactie van Konstantinos C Stroutzos op 2 nov 2023
Dear Petros SotiriThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience hereI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Rishi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic all inclusive stay with family
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
7 nachten verbleven in oktober 2023
Reactie van Konstantinos C Stroutzos op 2 nov 2023
Dear RishiThank you for taking the time to write such a positive & detailed review and for sharing your experience with us and others. We pride ourselves in being the best choice for guests seeking elegance, exceptional service and tranquility on Crete islandWe are also happy to hear you enjoyed our culinary programme & the on-property dining experiencesOn behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureI remain at your disposal for any further requests you may have. Feel free to contact us anytimeAll the best,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Marita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van Konstantinos C Stroutzos op 14 okt 2023
Esteemed Guest,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

Rohit

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
7 nachten verbleven in september 2023
Reactie van Konstantinos C Stroutzos op 9 okt 2023
Dear Rohit,First, we would like to thank you for your time writing about your experience in our hotel Avra ImperialWe are always ensuring that our guest enjoying a wonderful stay with us as our guest satisfaction is always our firstPriority. We regret if there were any inconveniences that might occur and definitely all that you have mentionedSeriously taken into consideration and handled with the concerned.We really hope to have a chance of welcoming you again to ensure the most comfortable & enjoyable stay with us.Thank youKonstantinos C Stroutzos General Manager Avra Imperial Hotel

10/10 – Uitstekend

Paul Christian Alfons

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Urlaub im Avra Imperial war wundervoll. Der Service und die Restaurants sind hervorragend und das Angebot allgemein voll und ganz zufriedenstellend. Absolut empfehlenswert.
8 nachten verbleven in september 2023
Reactie van Konstantinos C Stroutzos op 9 okt 2023
Esteemed GuestsThank you for choosing to stay with us and for taking the time to share your experience here.We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteI remain at your disposal for any further requests you may have.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

June

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No sun on our patio
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
3 nachten verbleven in september 2023
Reactie van Konstantinos C Stroutzos op 9 okt 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would recommend
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
5 nachten verbleven in september 2023
Reactie van Konstantinos C Stroutzos op 9 okt 2023
Dear GuestsThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We are especially happy to read you were impressed with our culinary program and that you recognise our high sense of hospitality. Your kind compliments will definitely be shared with our team. We appreciate your compliments and look forward to welcoming you back soon.CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Ioannis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Konstantinos C Stroutzos op 18 sep 2023
thank you for taking the time to rate us!

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Konstantinos C Stroutzos op 29 aug 2023
Greetings from sunny Chania,Thank you for staying with us at the Avra Imperial Hotel and for sharing your review. We appreciate your taking the time to recommend our hotel to other travellers and we hope to have the pleasure of welcoming you back soon again.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

VASILIKI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
9 nachten verbleven in augustus 2023
Reactie van Konstantinos C Stroutzos op 29 aug 2023
Greetings from sunny Crete,Thank you for your recent stay at Avra Imperial Hotel. It is gratifying to learn you were pleased with our helpful staff and services. Thank you for your kind words regarding our bar team and service. We look forward to welcoming you in the nearest future.Best regards, Konstantinos

10/10 – Uitstekend

SEBASTIEN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très belle hotel
8 nachten verbleven in juli 2023
Reactie van Konstantinos C Stroutzos op 29 aug 2023
Greetings from sunny Chania,Thank you for staying with us at the Avra Imperial Hotel and for sharing your review. We appreciate your taking the time to recommend our hotel to other travellers and we hope to have the pleasure of welcoming you back soon again.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Nathalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
7 nachten verbleven in juli 2023
Reactie van Konstantinos op 2 aug 2023
Dear NathaliaThank you for giving the time to share your comments to your recent stay at Avra Imperial Hotel. We are absolutely thrilled to read such a detailed and positive review of our hotel.We feel honoured to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

6/10 – Redelijk

Mohamed Javed

3 nachten verbleven in juli 2023
Reactie van Konstantinos C Stroutzos op 30 aug 2023
Dear Mohamed JavedThank you for choosing to stay at Avra Imperial Hotel - we truly appreciate your patronage.Our hotel offers a prime location in the center of the Chania region, just a stone's throw away from Crete's most iconic beaches and other popular attractions.We have received your feedback about your stay and have shared it with our department leaders to prevent similar occurrences in the future.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Sarah

4 nachten verbleven in juli 2023
Reactie van Konstantinos op 2 aug 2023
Dear SarahThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We appreciate your compliments and look forward to welcoming you back soon.CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Stefano

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Siamo appena rientrati a casa dopo una.meravigliosa settimana... struttura splendida, camera pulita e silenziosa.. cibo ottimo.. personale accogliente e sempre.cortese. grazie di tutto
7 nachten verbleven in juni 2023
Reactie van Konstantinos C Stroutzos op 6 jul 2023
Dear StefanoThank you for such a generous review on your recent stay at Avra Imperial Hotel. We are glad you had a fantastic stay and that your overall experience was an enriching one. We are especially happy to read you were impressed with our culinary program and that you recognise our high sense of hospitality. Your kind compliments will definitely be shared with our team. We appreciate your compliments and look forward to welcoming you back soon. Cordially Konstantinos C Stroutzos General Manager Avra Imperial Hotel

10/10 – Uitstekend

Debora

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unser Aufenthalt war super! Das Personal ist mega freundlich, wir würden jedenfalls wieder kommen. Das einzige was wir bemängeln, ist die Sauberkeit im Zimmer es waren an den Wänden verdrückte Mücken und es lagen noch Haare am Boden. Aber sonst alles top.
Reactie van Konstantinos op 6 jul 2023
Dear DeboraThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience with other treavelersI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Abby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2023
Reactie van Konstantinos C Stroutzos op 6 jul 2023
Dear AbbyThank you for choosing Avra Imperial hotel for your Cretan stay and for taking the time to rate usI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

Anthony

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Resort Amazing but room not as good as expected!
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
3 nachten verbleven in juni 2023
Reactie van Konstantinos op 12 jun 2023
Dear AnthonyThanks for your valuable feedback on your recent stay. Regrettably, we didn't meet some of your expectations. Our focus is on offering curated experiences, and I apologize for not reflecting this in your stay.We're sorry for the inconvenience caused. Our facility is currently undergoing a transformation to enhance comfort and accessibility. These improvements will allow us to provide uninterrupted seamless service to our guests.Guest care is at the heart of our business. This unique guest experience is what sets Avra Imperial Hotel apart as one of Crete's finest hospitality brands.We apologize for not communicating this during your stay and hope to welcome you back soon to showcase our commitment to guest care.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

Ryan

6 nachten verbleven in mei 2023
Reactie van Konstantinos op 13 jun 2023
Dear RyanThank for choosing Avra Imperial Hotel for your recent stayWe look forward to welcoming you back any time CordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Kinga

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
7 nachten verbleven in mei 2023
Reactie van Konstantinos op 18 mei 2023
Greetings from Crete,Thank you for choosing to stay at Avra Imperial Hotel. We are thrilled to learn that you enjoyed our excellent services. Your positive comments about the cleanliness, delicious food served in our restaurants are much appreciated. We look forward to welcoming you back soon.Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Büsra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in april 2023
Reactie van Konstantinos op 11 mei 2023
Esteemed Guest Büsra,Thanks for your valuable review rating on your recent stay at Avra Imperial Hotel. Our team is honored to be recognized in your review. We strive to provide exceptional service to our guests and communities every day.We can't wait to welcome you back and provide the same caring service.Sincerely,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Therese

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2022
Reactie van Konstantinos op 25 jan 2023
Dear ThereseThank you for giving the time to rate your stay at Avra Imperial hotel. We are absolutely thrilled to read such a positive review of our hotel and its servicesWe feel honoured to know that you had such a great time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureWe remain at your disposal for any further requests you may have. All the best,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

Saskia Kunibah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Hotel !
5 nachten verbleven in oktober 2022
Reactie van Konstantinos op 27 okt 2022
Dear Saskia,Thank you for taking the time to tell us about your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

John-Paul

4 nachten verbleven in oktober 2022
Reactie van Konstantinos op 14 okt 2022
Dear Jean-PaulThank you for taking the time to rate us!It was great to meet you and have you and your family hereWe look forward to welcoming you back soonCordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2022
Reactie van Konstantinos op 14 okt 2022
Dear GuestThank you for taking the time to rate us!We look forward to welcoming you back soonCordiallyKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Dimitrios

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eine super Tolle Anlage. Das Personal ist super freundlich und sehr aufmerksam. Es gibt eine reichliche Auswahl an Essen Möglichkeiten. Der Strand ist direkt an der Hotelanlage. Am Hotel könnte die eine oder Sache erneuert werden. Wir hatten einen Super Aufenthalt. Liebe Grüße
7 nachten verbleven in september 2022
Reactie van Konstantinos op 14 okt 2022
Dear Dimitrios,We would like to thank you for taking the time in publishing your very detailed review of your recent holiday at Avra Imperial Hotel. It was a sheer delight to read your positive words about our hotel and your comments will be taken into account.We hope we can welcome you back again in the near future.Best regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Urszula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2022

10/10 – Uitstekend

Katarina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, would stay again!
7 nachten verbleven in september 2022
Reactie van Konstantinos op 4 okt 2022
Hello KatarinaThank you for your kind word and the generous ratingwe look forward to welcoming you back soonregardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Alexander

2 nachten verbleven in september 2022

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2022

10/10 – Uitstekend

Ganna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If you want a perfect holiday search no more
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
12 nachten verbleven in augustus 2022
Reactie van Konstantinos op 19 sep 2022
Dear GannaThank you for giving the time to share your comments on your recent stay at Avra Imperial Hotel.We are absolutely thrilled to read such a positive review of our hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Lise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couples vacation
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!
6 nachten verbleven in augustus 2022
Reactie van Konstantinos op 9 sep 2022
Dear LiseThank you for giving the time to share your comments to your recent stay at Avra Imperial Hotel. We are absolutely thrilled to read such a detailed and positive review of our hotel.We feel honoured to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

christian, Drammen

9 nachten verbleven in augustus 2022

10/10 – Uitstekend

Joseph

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.
14 nachten verbleven in augustus 2022
Reactie van Konstantinos op 9 sep 2022
Dear Joseph,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Foroogh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022
Reactie van Konstantinos op 9 sep 2022
Dear ForooghThank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Vadim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Avra week
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
Endulging with pool bar drinks
Elevated lobby view
Main pool infinity barrier
The Al fresco restaurant
7 nachten verbleven in augustus 2022
Reactie van Konstantinos op 14 okt 2022
Dear VadimThank you for giving the time to share your comments on your recent stay at Avra Imperial Hotel.We are absolutely thrilled to read such a positive review of our hotel.We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating!Warm regardsKonstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely honeymoon
The stay at Avra Imperial really was the highlight of our honeymoon that we will always remember warmly. The quiet location on the beach was great for resting, the restaurant on the beach really good and service everywhere super friendly. We also came at night to see the full moon over the beach. We also really enjoyed having cocktails in the pool bar and dining in the asian restaurant, tasty food in a beautiful setting. Maybe we go again for an anniversary in the future.
2 nachten verbleven in augustus 2022
Reactie van Konstantinos op 9 sep 2022
Dear LauraThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience on Hotels.comI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near future and celebrate your anniversary!Kinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

8/10 – Goed

Thanh Long Le

7 nachten verbleven in augustus 2022
Reactie van Konstantinos op 9 sep 2022
Dear Thanh Long Le,Thank you for taking the time rate your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us.Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel

10/10 – Uitstekend

Wendy

3 nachten verbleven in juni 2022
Reactie van Konstantinos op 13 aug 2022
Greetings from sunny Chania We are thrilled to know you had such an amazing and enjoyable experience! Thank you for srating us. We hope to have the opportunity to host you again in the near future. Cordially Konstantinos C Stroutzos General Manager | Avra Imperial Hotel

8/10 – Goed

Ariel Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2022

6/10 – Redelijk

Olivier

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
6 nachten verbleven in juli 2022

10/10 – Uitstekend

Rezan

7 nachten verbleven in juli 2022

8/10 – Goed

Stephanie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s ok. But too many kids and babies, so we never went to the pool. The food was ok for an all inclusive. The beach is not nice. It’s gravel/stones. There is no evening and day activities.
5 nachten verbleven in juli 2022
Reactie van Konstantinos op 29 jul 2022
Dear Stephanie, Thank you for taking the time to tell us about your recent stay with us. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologise for not doing so during your time with us. Thank you for choosing Avra Imperial Hotel, Chania and we hope you will give us another opportunity to welcome you to the perfect stay you deserve. Best Regards, Konstantinos C Stroutzos General Manager | Avra Imperial Hotel

4/10 – Matig

lisa

Reisde met familie
Negatief: Netheid, personeel en service
Vi skulle inte rekommendera någon att välja Avra Imperial. Det är kvantitet före kvalitet, personalen är stressad och bitvis otrevlig. Oavsett fråga
5 nachten verbleven in juli 2022
Reactie van Konstantinos op 29 jul 2022
Dear Lisa, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to share a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Avra Imperial Hotel. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we take your feedback seriously and will use this opportunity work on these areas in order to deliver better service and facilities to our guests. With this said, we look forward to having the opportunity to host you back on a renewed opportunity to redeem your confidence in our resort. Cordially Konstantinos C Stroutzos General Manager | Avra Imperial Hotel

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2022

10/10 – Uitstekend

Dorothy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
everything you need with a luxurious touch
I stayed one week at the Avra hotel and was greeted upon late check-in with a room upgrade to a pool-view room. The pool is massive, plus the property is situated right on the beach. The staff equipped my room as requested in advance with a crib and baby monitor. It was lovely to have everything ready for me. The room also had a nice bottle of local wine and plate of fruit as well as a tall bottle of water. This hotel was very comfortable, and each member of the the staff were friendly. The hotel is ideal for business, or couples, or families. I was impressed how family-friendly, yet still quiet and peaceful, the property was. Breakfast was wonderful each morning. I had a little time to enjoy the spa, which was delightful. Overall, the hotel is a phenomenal value. I would love to return with my family. The location is quite convenient to the OAC (Orthodox Academy of Crete). One may walk or easily hire a taxi from the front desk. Convenient for my work, I appreciated the stable WIFI and reasonable room service.
6 nachten verbleven in juni 2022
Reactie van Konstantinos op 4 jul 2022
Dear Dorothy We would first of all like to thank you for taking the time to write us this wonderful comment about your stay in Avra Imperial Hotel. We are delighted to know that everything went very well for you and that you have enjoyed your stay. Creating a heavenly atmosphere is what every member of our team strives to accomplish and we are more than happy to know that you had experienced it to the fullest. Be assured that we have shared your kind words with all our team. Comments like yours is what motivate us to give our guests the best service and we are truly appreciative. It will be our pleasure to welcome you back when you are in Crete, but until then we are at your entire disposal for any further information. Best regards, Konstantinos C Stroutzos General Manager | Avra Imperial Hotel