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Beoordelingen van Casa Del Mare

4 out of 5
Casa Del Mare
Arkadiou 35, Rethymno, Rethymno

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 11 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 19 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Anna

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Propert manager was helpful, and the housekeepers as well. We could have used a few more towels. The bedding in the closet for the sofa had a stained blanket, made us unsure if the blanket was clean or not. The shower is not sealed properly and the water flows into the rest of the bathroom.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Fadi, Melbourne

Negatief: Voorzieningen
MUST READ ALL!! The bathroom handles are broken and the door scrapes on the ground making the closing of the door very loud and hard. Housekeeping was not performed when we purposely paid more for this apartment as housekeeping was listed. No instructions were provided for check-in causing us to drive around for no reason waiting for a response to messages. They promised housekeeping will come and they did not and we couldn’t shower as we have no towels. Hours waiting for a reply and some messages have no reply at all. 4-star accommodation is completely wrong… it is a 2-star. The owner called after checkout to say he doesn’t offer daily housekeeping, despite a screenshot of booking conditions clearly saying daily housekeeping is included. The owner blames Expedia and Expedia blames the owner. We had the worst stay possible. No toilet paper, No towels, Broken doors, a mattress that is sinking and like sleeping on concrete, and overflowing rubbish. DO NOT STAY HERE!!! the concrete mattress and loud music echoing and vibrating through the apart from the nearby bar alone is a deterrent. $0 compensation from Owner. He refused any responsibility.
3 nachten verbleven in juli 2023

8/10 – Goed

Roar

1 nacht verbleven in juli 2023

6/10 – Redelijk

Tobias

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Das Zimmer ist gut gelegen, um das Städtchen und die Strände zu besuchen. Auch wir haben in der Nacht die Musik von der Strasse gehört, hat uns aber nicht gestört. Das Check-In ist einfach. Parken kann man nicht in der Nähe (oder aber im Parkverbot ca. 100 m entfernt, um das Gepäck auszuladen). Das Zimmer hat schon bessere Tage gesehen, dafür ist der Preis günstig.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Colleen

3 nachten verbleven in april 2023

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of this property is great! Close to all the shopping, restaurants and the ferry! Just know you have steps to get to room and close to a restaurant that plays music late. It didn’t bother us but wanted to include in review.
1 nacht verbleven in mei 2022
Reactie van Casa Del Mare op 7 jun 2022
We hope to host Mrs.Gloria again in the future. We are completely happy with her stay.

6/10 – Redelijk

Maryse

Reisde met een groep
Positief: Netheid
Negatief: Comfort kamer
Surfait
Séjour agréable terni par le bruit du bar au dessous de l’appartement. Équipement très sommaire qui contraste avec le standing, appartement très bien situé pour visiter la ville.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Gernot

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The appartment was every bit as nice as the fotos. The kitchen equipment was a bit wanting.
1 nacht verbleven in augustus 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay in Rethymno old town, but with a big caveat. It's clean, well located, nicely renovated and well equipped. The problem is that it's right next to a bar-restaurant that turns into a night club with very loud music at night. As a result it is impossible to sleep until 2 AM when the volume falls into more reasonable levels (but still not quiet). Shutting all the windows helps but doesn't eliminate the noise as it comes through the walls from the adjacent building. The staff seemed to be aware about the issue and tried to help however I had to call the police multiple times to report the nuisance - yet it took them a good hour to achieve some results. In summary, this is a fantastic place, as long as a good night's sleep is not a priority for you. If you are here for partying and staying out late, this may be the ideal property, however as a family man, I wouldn't stay here again.
2 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ein schönes Apartment in der Altstadt. Modern eingerichtet. Allerdings war die Ausstattung der Küche unzureichend. Es fehlte eine Kaffeemaschine, der Toaster war defekt, es gab nur einen grossen Topf. Zudem würde ein safe eine gute Idee sein. Bei"normalen" Umständen kann es auch nachts etwa laut sein, da sich unten einige lokale und Restaurants befinden.
4 nachten verbleven in mei 2021

10/10 – Uitstekend

Solveig

Positief: Netheid, comfort kamer
great value in the City center
The appartment is absolutely fantastic, loved the mix of old and new, very well designed and everything you need. Great value for the price. The huge shared terrace is a big plus. Communication about Check in was not good though, had to ask for the access code a few times and other guests appeared to be confused as well.
2 nachten verbleven in augustus 2020
Reactie van Casa Del Mare op 2 sep 2020
Dear Solveign, Thank you for your message and we were very happy that we host you and had such a great time! 3 days before arrival we send the code for the Exterior door for the check-in at your email address and at the Expedia chat as well and you can check it. Furthermore, we call our guests one day before arrival to be sure that they got the code. We are 24hours at your disposal in anything you might need! Thank you Solveig so much!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great apartment, great location and great host! There was a problem with the hot water when we were there, but the host looked into it right away.
1 nacht verbleven in oktober 2019
Reactie van Casa Del Mare op 30 okt 2019
Hello :) Thanks a lot for all Hope to see you again . Best Regards Zina

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, easy walking to everything we wanted to do and see, and a wonderful roofdeck
3 nachten verbleven in oktober 2019
Reactie van Casa Del Mare op 21 okt 2019
Thanks a lot :) Hope to see you again. Best Regards Zina

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
I was very happy with everything, the location, the cleanliness and the overall apartment. On my arrival, I was slightly taken back as I was under the impression that it was a hotel. However, I was very happy to find out that it was a beautiful home with 3 separate rooms. It was like our own little hotel. It is absolutely beautiful and the host is awesome. Available 24/7
1 nacht verbleven in september 2019
Reactie van Zina op 16 sep 2019
Hello Mark :) Thanks a lot for all. Hope to see you again. Best Regards Zina

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019
Reactie van Casa Del Mare op 16 aug 2019
Thanks a lot , you are always welcome . Best Regards Zina

10/10 – Uitstekend

Brogan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great flat in old town
Great flat in the old town of Rethymno. 10 minute walk from busy public beach and steps away from many restaurants. The apartment is safe and quiet. Very comfortable for 4 friends. Highly recommended.
3 nachten verbleven in juli 2019
Reactie van Casa Del Mare op 10 jul 2019
Thanks a lot , Brogan . :) You are always welcome.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juni 2019
Reactie van Casa Del Mare op 10 jul 2019
Thanks a lot . :) You are always welcome .

10/10 – Uitstekend

Jo, Birmingham, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow ! What a beautiful apartment set within an established building in the old town of Rethymnon.50 metres from the beach and a view of the Venetian harbour and lighthouse from our balcony. Tastefully decorated with modern furniture. Spotlessly clean throughout, with brilliant white bedding and towels and plenty of hot water. We had the pleasure of meeting the lovely lady owner/designer Zina on several occasions who was so welcoming and helpful. We enjoyed breakfast on our balcony and dinner at the many restaurants that surrounded the apartment. Shops and bars are close by and we enjoyed being in the centre of things. A truly lovely holiday and will definitely go back again. Thank you Zina !
7 nachten verbleven in oktober 2018
Reactie van zina op 25 okt 2018
Dear Jo, Thank you very much for taking the time and leave us such good feedback! Really glad and happy that you enjoyed your stay so much and definitely looking forward to welcome you again in the near future!

8/10 – Goed

nese

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Retmo da konaklama
Kaldığımız yer çok merkeziydi.Eski şehirin içinde ve limana kısa bir yürüyüş mesafedinde.Bina ve odalar yenilenmişti.Temiz ve bakımlıydı.
4 nachten verbleven in september 2018
Reactie van zina op 2 okt 2018
Thank you very much for your great feedback! Hope to see you again!