Honeymoon suite, bubbelbad | Een minibar met enkele gratis items, een kluis op de kamer
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Beoordelingen van Cocoon Suites

4.5 out of 5
Cocoon Suites
Imerovigli, Santorini

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 78 van 100 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 100 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 100 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 100 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 100 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
3 nachten verbleven in juli 2023

10/10 – Uitstekend

ANTHONY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Aliyah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice! Privacy was great and the staff was exceptional. The rooms have a tablet to order food for breakfast so you can change it up every day if you would like.
4 nachten verbleven in april 2023

10/10 – Uitstekend

GEORGIOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Alvina Wing Sze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

6/10 – Redelijk

Carolina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The view is incredible
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Vahan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff. Great views. Incredible food and beverages.
2 nachten verbleven in juli 2022

8/10 – Goed

Ana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is small, quiet, private, and the views are stunning! The bathroom smelled at times, but staff were really quick to try and solve, although it's a larger issue that cannot be solved with spraying deodorant. Imerovigli itself is rather small; however, Firostefani, which is a bit larger and has more shops and restaurants is only a 10-min walk, and adding another 10 mins is Thera where the main action is, so all in all, not too far away. Great small boutique hotel perfect for relaxing and enjoying the views!
4 nachten verbleven in juni 2022

8/10 – Goed

Huma

Positief: Netheid, personeel en service
3 nachten verbleven in juni 2022

6/10 – Redelijk

Sevada

Positief: Netheid, personeel en service
3 nachten verbleven in mei 2022

10/10 – Uitstekend

david

2 nachten verbleven in mei 2022

4/10 – Matig

Hope

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Présence de moustiques au sein du jacuzzi. Humidité au sein de la chambre. Eau et sanitaire qui s’evacuent mal. La couleur de l’eau au sein du jacuzzi est davantage verte que bleu comme le laisser penser les photos.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Bileil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
une vue magnifique et un calme apaisant, hotel moderne, service impeccable et personnels attentionnés. chambre très propre et spacieuse. l'accès y est un peu difficile, mais agréable quand on arrive sur les lieux. petit déjeuner à la carte et copieux et servit dans les chambres. excellent
2 nachten verbleven in augustus 2020
Reactie van Nana op 4 sep 2020
Dear Guest, Thank you so much for your kind words! It was a pleasure having you as our guest and hope to accommodate you again in the future. Warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is perfect! Other suites have a pathway cutting through so there is no privacy. Cocoon is in an area to itself so strangers are not walking past while you relax in the jacuzzi. The breakfast was delicious and served to our room every morning ( you pick the time) so we could eat on the balcony with the sea view. The service was amazing, they helped us arrange transportation and things to do on the island. The bed was so comfortable and the space in the suite was a nice size. I would also recommend the 3 course dinner with wine tasting...it was delicious! I would definitely stay at cocoon suites again. But to anyone who has issues with walking and steps it could be an issue...along with the rest of Santorini as it is built on a mountain/ cliff so you must be able to walk steps in order to get around. Thank you to the wonderful staff for such an amazing experience!
4 nachten verbleven in november 2019
Reactie van Nana op 16 nov 2019
Dear Guest, Thank you for your kind review! We appreciate your kind words. We would love to accommodate you again in our Cocoon. Warm regards, Cocoon Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The perfect honeymoon getaway! The staff are all so amazing, the rooms are amazing and feel so excluded.
7 nachten verbleven in oktober 2019
Reactie van Nana op 22 okt 2019
Thank you for your review. We appreciate your kind words. Hope to accommodate you again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
had a really great time staying in cocoon suites. the location was really great, with a nice balcony w/ a great view. Staff was very friendly and accommodating. I would def come back here for a relaxing weekend in Santorini.
2 nachten verbleven in oktober 2019
Reactie van Nana op 13 okt 2019
Delighted to hear so kind words from you. Thank you for your review. Would be our pleasure to accommodate you again in our Cocoon. Warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service, Room & View Are Excellent.
Excellent service. Room is amazing. There was an outdoor bath as well as wonderful sea view. I spent a whole afternoon there. The hotel was not located at main street, I needed to park my car near a restaurant and walked ~5 mins to the hotel, but no worry luggage, porter would help us. The parking lot was for public, and parking spaces were very limited, so better to call hotel's staff for help. But, I got parking problem again after I went out and back...
1 nacht verbleven in september 2019
Reactie van Nana op 10 okt 2019
Dear guest, Thank you for rating us and we would love to accommodate you again in the future. It was a pleasure having you as our guest. Warm regards,

8/10 – Goed

Stacey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing view. Amazing breakfast
Amazing view, amazing service, amazing room. What would make it better - transparency of booking a transfer to the ferry port. Thinking it was exclusively for us, planning that with time to the ferry. Instead it was us as the first pick up, then 3 additional pick ups, creating a lot of anxiety on if we will make our ferry. Considering there were 3 pick ups, an exclusive taxi probably would have been the same price.
2 nachten verbleven in september 2019
Reactie van Nana op 26 nov 2019
Thank you for your kind words for our Cocoon.Your review help us to improve our services. We apologize for the inconvenience caused to you from our external transfer company. We would love to accommodate you again in the future. Warm regards from Cocoon Team.

10/10 – Uitstekend

Bettina, New jersey

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and views. Rooms were very clean, updated, spacious. Loved the cave shower, the grand cave suite was amazing!! Spent the entire day out on the deck with the amazing views, did not want to leave!! Will definitely recommend to everyone who goes to Santorini
2 nachten verbleven in september 2019
Reactie van Nana op 27 sep 2019
Dear Bettina, Thank you for your review. We appreciate your kind words. Hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Nana op 22 aug 2019
Thank you for rating us.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The room was very spacious and pleasant. Nevertheless, there was an unpleasant smell coming from the ventilation on our terrace. The staff was perfect.
1 nacht verbleven in augustus 2019
Reactie van Nana op 22 aug 2019
Thank you for your review!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was beyond amazing and everything we could have dreamed of for a Santorini trip!
2 nachten verbleven in juli 2019
Reactie van Nana op 10 jul 2019
Thank you for your review! We would love to accommodating you again in the future.

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van Nana op 10 jul 2019
Thank you for taking the time to rate us. Warm regards from Cocoon Team.

10/10 – Uitstekend

Janelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2019
Reactie van Nana op 10 jul 2019
Greetings from Santorini! Thank you for rating us. Hope to accommodate you again in the future.

10/10 – Uitstekend

PEI SHAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful n amazing experience. Would like to come back again.
1 nacht verbleven in juni 2019
Reactie van Theodore op 23 jun 2019
Thank you!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The positives: Nice views and great sunset. Room was large. We had a nice jacuzzi in the grand cave suite. Staff were friendly and helpful. Things that needed improvement: one of the sun loungers was badly stained - not what you would expect for the price. Quite off putting. The breakfast wasn’t great either. I also think they could provide things like a welcome bottle of wine (although they do provide water) given the price. If these things can be fixed then great but if they stay the same its not worth the price ie price is not consistent with the experience.
3 nachten verbleven in juni 2019
Reactie van Theodore Papadimitriou op 14 jul 2019
Dear guest, We value feedback very much and we are glad when our guests let us know what they wished to be better. We are also always available in our reception too.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Great service but drawbacks
The numerous steep stone steps without railings that often are wet, and uneven difficult-to-walk pathways in the area make it very difficult to go to and from this property. Please be aware. This is compounded by the fact that there are few taxis in Santorini and public transportation is inconvenient. The hot tub unfortunately broke down during our stay and was not repaired for several days. The shower ran out of hot water for one day. The town also had a blackout during that time. The service was fantastic, but I would stay closer to the main towns where the pathways are better kept and there are more services since we prefer safer stairs, pathways and access to taxis.
3 nachten verbleven in mei 2019
Reactie van Theodore Papadimitriou op 14 jul 2019
Thank you for your feedback. We always try to improve through our guests comments and we wish that you could adress them to us when you are still staying at the hotel. Some times bad luck gives a wrong impression, we feel really bad when our guests do not experience the full cocoon service.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The moment we checked in, the room’s TV was not working, hotel staff told us that it will be fixed the next day, so we’re like oh that’s fine. Then the next day it was still not fixed, then the hotel staff mentioned that it was public holiday in Greece so they couldn’t get anyone to fix it, but they could have told us the truth on the first day. Later on that day, we came back to the room and to our horror the ceiling was leaking, they tried to fix but that took the whole afternoon, so we didn’t get to enjoy the room for the whole day. So we just chilled on the public day bed and went for dinner. When we came back the lights are not working due to the leak on the ceiling, this is extremely frustrating. So we paid $500 a night, for a room with no lights to read a book and no tv to watch. We understand that the ceiling leak was an accident due to another hotel above us, but it’s not an excuse to check in to a hotel room this expensive and have the TV not functioning. Please avoid this hotel, very poorly maintained and it was totally disappointing.
2 nachten verbleven in april 2019
Reactie van Theodore Papadimitriou op 24 mei 2019
Dear guest, Thank you for your review. It is unfortunate that you had to experience such a series of unexpected events. It is true that the other hotel had a huge leaking problem, from what we know their water boiling system exploded. That affected us and we had major damages which were not caused by our facilities. That is why you experienced some drops of water into the room. Our trained staff tried to resolve the issue immediately but unfortunately it was a national day. I acknowledge that one lightbulb was out of order for one night but the room has efficient lighting still and we also brought you an auxiliary lighting device for any case. Our Cocoon is built on 2016 thus it is a brand new hotel with very high standards, member of Green Key with enviromental policy, and always looking to create a memorable experience for our guests. We are dissapointed that we didnt create the experience you imagined but we are also feeling sad that such things made you leave a 1 star review. It feels like ignoring all the hard work we are doing for you and undermines the whole effort and service. Finally, we would love if you could just tell us that you were unhappy before your departure, I am sure we would find a suitable solution.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it they where great the staff was wonderful food was amazing the views were breathtaking
1 nacht verbleven in april 2019
Reactie van Eleni Cocoon Team op 29 apr 2019
Dear Guest, We would like to thank you so much for your so nice comments. Your review help us to improve ourselves. We hope to see you again in the near future. Best regards, Eleni Cocoon Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vista spettacolare sulla Caldera. Tutto perfetto, stanza bellissima con jacuzzi privata su terrazzo e siamo stati coccolati dallo staff dal primo giorno all'ultimo
3 nachten verbleven in april 2019
Reactie van Nana op 24 apr 2019
Thank you very much for your amazing review hope to see you again and host you in our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing and peaceful stay for honeymoon ~
hotel room is spacious enough for two, the hot tub facing the volcano is amazing and you can have your breakfast at your room balcony looking at the volcano every morning, definitely recommended place to stay in imerovigli
2 nachten verbleven in april 2019
Reactie van Theodore Papadimitriou op 13 apr 2019
Thank you for your kind review! It means a lot to us and we would love to host you again!

10/10 – Uitstekend

Eunice, Tulsa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best vacation ever! The location of the hotel makes it even more special. Absolutely gorgeous views and amazing staff,thank you so much.
3 nachten verbleven in november 2018

10/10 – Uitstekend

Mijin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
환상적인 뷰
꿈에 그리던 산토리니 여행이 흐린 날씨로 아쉬움이 많았지만 코쿤 스위트에서 보낸 1박 덕분에 특별한 기억으로 남았어요! 숙소에서 볼 수 있는 빼어난 전망은 이 곳에서만 머물러도 아쉽지 않을정도였어요!
1 nacht verbleven in november 2018

10/10 – Uitstekend

DERIC, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good services and nice view. We will come again for next times
2 nachten verbleven in november 2018

10/10 – Uitstekend

KG, Washington DC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Santorini (and Cocoon suites) lives up to the hype! Would stay here again without hesitation, even during low season, though Imerovigli is a bit dead, you'll need to go to Fira or Oia for food/shopping options. The jacuzzi tub is an amazing place to watch the sunset, though I wish it were heated (the sun did keep it warm, though). Breakfast is served every morning on the balcony, looking over the caldera. The staff was able to handle all our needs, including scheduling our car rental (they just need 30 min notice!) to pick up/drop off at the local parking lot. Renting a car is highly recommended if you plan to do anything more than walk the local villages and veg on the balcony. Weather in early November was fabulous, a warm high 60F and sunny. One complimentary large bottle of water in the day, which you need because the water is only technically potable. It has a strong soapy taste. This is not the hotel's fault, but I would consider leaving two water bottles per room, or having some free ones available in the main office. One minor design flaw (and our only complaint) is in the bathroom; the shower has a window in it and this results in water getting all over the bathroom. The toilet was completely wet after every shower. Also, the shower drain broadcasts the other nearby room's bathroom noise rather loudly; conversations, singing, etc. NOTE that as with all caldera hotels, there are quite a few stair to navigate. However, the hotel handled our baggage on arrival/depart.
3 nachten verbleven in november 2018

10/10 – Uitstekend

Ismael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely great staff. Very helpful and attentive. Made for an amazing experience in Santorini. Espectacular views as well.
2 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

10/10 – Uitstekend

Vivian, Toronto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The service/conceirge and cleaners were exceptional. I loved their breakfast menu and assortments. The staff went above and beyond. I would definitely recommend people to stay here. I hope I’ll be back in the future. Nana & Maria the receptionists were so kind and helpful!
4 nachten verbleven in november 2018

10/10 – Uitstekend

Kerstin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wohlfühloase
Sehr schönes Hotel mit Blick auf den Vulkan. Die Zimmer war groß und gemütlich eingerichtet. Das Frühstück auf der eigenen Terasse sowie der beheizte Wirlpool waren ein Highlight. Alle Mitarbeiter waren sehr freundlich und jederzeit ansprechbar.
8 nachten verbleven in oktober 2018

10/10 – Uitstekend

Aurelie, Rennes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel plein de charme dans cadre exceptionnel. Noys y avons passé un formudable sejour.
3 nachten verbleven in november 2018

10/10 – Uitstekend

Gary, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service by Nana & Maria (receptionist) and they have been very helpful to our needs. Great view from the suite. Breakfast was very nice too.
2 nachten verbleven in oktober 2018

10/10 – Uitstekend

Elaine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

10/10 – Uitstekend

Catherine, Wales

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paradise
Amazing room, stunning location, breathtaking view and wonderful staff. We can’t wait to go back!
5 nachten verbleven in september 2018

10/10 – Uitstekend

Varvara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A piece of paradise
I loved everything about the place starting from the fluffy towels and cloud-like bed to the delicious breakfast, amazing sunset views and helpful stuff.
3 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic spot with great breakfast! Staff was also very friendly and helpful.
3 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cannot fault our stay at these suites. Exceeded all our expectations. Suite was gorgeous, staff brilliant and couldn't do enough for us. Food was delicious and varied. Hot tub was fab. Would definitely recommend staying here.
3 nachten verbleven in september 2018

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful accommodation
Thank you to all the helpful staff at Cocoon Suites for making our stay relaxing and stress free. The welcome drink and snack was delicious, as was our dinner at the restaurant.
5 nachten verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2018

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfection
Great location and very quiet area. Clean jacuzzi. Just perfect for honeymoon or relaxing. Live it
5 nachten verbleven in juni 2018