Suite, 2 slaapkamers, hot tub (Cave) | Privéspabad
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Beoordelingen van Evgenia Villas & Suites by Calm Collection

3.5 out of 5
Evgenia Villas & Suites by Calm Collection
Fira, Santorini, Santorini Island

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 156 van 260 beoordelingen" "
Gastenscore: 8 - Goed. 55 van 260 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 260 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 260 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 260 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Sukhdev

1 nacht verbleven in april 2024
Reactie van George Katsipis op 1 mei 2024
Dear Mr or Mrs Sukhdev,Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay. At our family place, it is our goal to provide a comfortable and convenient experience for every guest. If there is ever an issue with a reservation or any part of your stay, please do not hesitate to let us know so that we can help make it right. We appreciate your loyalty and look forward to welcoming you back again soon!Best Regards,

10/10 – Uitstekend

VANESSA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I definitely recommend staying at Evgenia Villa and Suites! Fantastic service and the area is very nice
6 nachten verbleven in april 2024
Reactie van Maria Gjinaj op 12 apr 2024
Dear Mrs Vanessa, We would to thank you for choosing our family place to spend your vocations. It was really a plessure to have you and we are looking forward to accommodating you!Best Regards,

10/10 – Uitstekend

SHERMINEH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional! Amazing location, beautiful design and decoration, and most importantly great staff. Cozy atmosphere, and still walkable to the crowd and city fun area. Awesome restaurant as well 👌
3 nachten verbleven in april 2024
Reactie van Maria Gjinaj op 11 apr 2024
Dear Mrs Shermineh, I hope this message finds you well! We would like to thank you for sharing your experience on this platform. It was a plessure to accommodate you in our family place and we are looking forward to seing you again in the near future! Best Regards,

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel
Excellent, location is good very close to town centre, staff member was great at check in , Maria, hopefully i remembered correctly, she gave great information, room was nice, comfortable bed , and hot tub type bath was great , food in the restaurant was nice , Nice experience, all staff members were great .
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The girl that help us to check in was amazing and very friendly The olace has 2 very nice pools and a great restaurant.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, close to all amenities
Great check in. Lovely room with a cave hut tub (not so hot though), cave shower and two queen size beds in lovely bedrooms. Close to restaurants, bars and supermarket and not far from the airport. Would stay again when we visit Santorini.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

jacqui

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in september 2023

6/10 – Redelijk

THIAGO

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Razoável
Razoável, fomos bem recepcionados, nos mostraram as acomodações do hotel, no entanto, quando fomos tomar banho para sairmos o chuveiro não tinha água quente ou mesmo morna! Fizemos contato com a recepção do hotel, que demorou para vir tentar uma solução, não conseguindo chamou outra pessoa para solucionar, o mesmo também não conseguiu e chamaram uma terceira pessoa, nisso foi mais de hora aguardando para tomar um simples banho! Essa terceira pessoa conseguiu. Outro detalhe é que nos perguntaram qual o horário previsto da nossa saída no outro dia, não sabíamos ao certo ainda, mas como queriam uma resposta falamos entre 08 e 09h. Então a recepção falou para fazermos o check out a noite. Pois sobraria alguém na recepção a partir das 9h.No entanto, uma das consequência em termos uma demora na solução do problema com o chuveiro, foi que saímos tarde, logo chegamos tarde e não conseguimos acordar cedo como planejado. Isso implicou com que às 09h estavam batendo à porta do nosso quarto e aí nós acordaram, mas não atendemos, em seguida nosso telefone tocou, e falaram que nosso check out estava marcado para às 09h e que tinha enviado a camareira, mas o horário do checkout do hotel era até às 11h, então não deveriam nem perguntar no dia anterior é muito menos bater na porta do quarto antes desse horário. Mas o hotel é lindo, o quarto muito limpo e bem organizado! A piscina, o bar não deixam de forma alguma a desejar!
1 nacht verbleven in september 2023

6/10 – Redelijk

Richard

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Disappointing Service Based on rate quoted
Beware of the deceptive price advertising practices of this property! Six friends booked a 4-night stay through Hotels.com at the Eugenia Suites Santorini. Our group of 4 booked a 2-bedroom suite with a hot tub during our stay. Upon arrival we were told that even though we had already paid in full for the accommodations, the room we booked was only for 2 people and an additional $640 Euros would need to be paid immediately since there were 4 of us in the suite. We were tired after almost 24 hours of travel and we agreed to pay and told the check-in person we would dispute this with the owner Geroge the next day. We had a discussion with George and he was going to contact Hotels.com to help us with these additional charges. Three days later all we got from him were multiple excuses and that we would have to call Hotels.com to dispute the charges even though the charges were made directly to his hotel. We also questioned George about the airport transfer charges. The hotels.com ad stated that the charge was 25 Euros and he charged us 50E. His comment was that the website needed to be updated. He makes excuses instead of accountability and making good on problems. The property itself is quite nice although the accommodations were not as expected. There was no door on the bathroom suite area. There was a door on the toilet room and shower. There was no way to take a shower privately if others were present in the suite. I would not return to this property.
4 nachten verbleven in september 2023

4/10 – Matig

Vira

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in augustus 2023

4/10 – Matig

sara

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Insead of what we originally reserved the room they gave us saying they "upgraded" was not clean, has bad smell, the rug by the bathroom was not clean, the balcony very dirty not dusted or cleand ever, the door to the valcony is broken. All in all a nightmare.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Jennifer

4 nachten verbleven in augustus 2023

6/10 – Redelijk

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plusieurs n’ont pas été dit lors de l’arrivée. Plusieurs frais surprises sur place
3 nachten verbleven in juli 2023

10/10 – Uitstekend

scott

2 nachten verbleven in juni 2023

10/10 – Uitstekend

LAWRENCE, HOLLISTON

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay, service and the on-site restaurant is amazing. Best food we had on the trip
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Karey

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Ayotunde

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ambience was great. The restaurant Katsboo's decor was lovely. I am an architect However, I left for the airport early and there was no one to receive the keys. I had to drop the keys with a colleague who was part of our party visiting Santorini

2/10 – Ontzettend slecht

Fabio

3 nachten verbleven in oktober 2022

10/10 – Uitstekend

jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2022

10/10 – Uitstekend

Linda

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Serveur à fuir ...
Nous sommes venus 2 jours sur Santorin, nous avons été très bien accueilli . Le Jeep Tour est bien , la sortie catamaran également. Cependant, très déçu d'un serveur ( brun, barbe , assez grand ); en effet, nous parlons très peu Anglais ( et oui, tout le monde ne sait pas parler correctement Anglais ) et ce serveur n'a pas cacher ses ressentis... Entre soupir, yeux au ciel et passage des mains sur les yeux ... Si monsieur n'aime pas les Français qui ne savent pas parlé correctement Anglais, il devrait changer de métier. Ce serveur nous a laisser un gout amer de notre séjour et nous ne reviendrons pas ! Dommage car pour le reste, tout était très bien.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Sina, Astoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We spent two days in Fira. Nice and helpfull staff. Decent breakfast buffet. Compared to the other properties that are very central, wee liked that this one was a few minutes (<10 min walking) away from all santorini craziness which made it a bit more relaxing. Still therfe are 4 adjecent properties next to it so expect some noise levels. Overall, location was good and accessible to transport. Cons: 1- the pool was not necessarily teh cleanest pool. 2- the bathrooms are a tad small and also there were no hangers for towles.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Elizabeth

3 nachten verbleven in augustus 2022

6/10 – Redelijk

Tanvir, Saint John

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in augustus 2022

4/10 – Matig

Dominic

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
I am extremely disappointed with our stay at this hotel. I was humiliated and disrespected by staff in front of a restaurant full of people (katsaboo restaurant on hotel property) all because i was unaware of the dresscode. My partner and myself brought this to the attention of the receptionist and all she said was that she would look into it and would get back to us but never did. She just continued to deny that what I experienced was not true. My partner then continued to call and the receptionist kept giving excuses that the person was not on site when we saw them several times that day. After several calls we gave up and she never followed up or even apologized for her colleague or tried to compensate us for this. This was our first time in greece and by far the worst experience. I will never return to this hotel and would never recommend it to anyone. So disappointed
7 nachten verbleven in juli 2022

10/10 – Uitstekend

Gurpreet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property and excellent staff. Stavroula works at the front desk and is an amazing ambassador for Santorini. She guided our week long stay advising us on sites to visit and booking exceptional restaurants to try. Never had better service in all my travels.
2 nachten verbleven in juli 2022

6/10 – Redelijk

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
TV very very small No hot water and no one answered the phone nor was there to assist with this
1 nacht verbleven in juni 2022
Reactie van Stavroula D. op 29 jun 2022
Dear Michael, I would like to thank you for staying with us and apologize for your bad experience but as we ask our night guard informed us that you open please the right side button for the hot water but the hot water please is the left side button . We hope please one day to accommodate you again in our family place. Kind Regards, Stavroula D.

10/10 – Uitstekend

VALERIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Agréable séjour à Evgenia suites
Hotel situé à 10 mn à pied du centre de Fira, au calme. Piscine agréable, les petits déjeuners sont bons mais pas vraiment variés. La suite junior ressemble plus a une chambre qu'une suite, est assez petite surtout pour 3 personnes, mais le lit est très confortable. Le personnel est très attentionné et vous donne plein de conseils pour visiter. Je recommande cet hôtel pour l'ensemble des prestations.
5 nachten verbleven in juni 2022

10/10 – Uitstekend

Tessa, CHOPPINGTON

Positief: Netheid, personeel en service en voorzieningen
7 nachten verbleven in juni 2022

10/10 – Uitstekend

julien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour
Très bon séjour Tout est très propre L’accueil est parfait Le plus, dépose bagage à disposition avec accès à la piscine, douche et wc le jour du départ. Très pratique avant de rejoindre l’aéroport
2 nachten verbleven in juni 2022

8/10 – Goed

lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
……
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Janis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a great stay. Loved the view from the room
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Rudolf

2 nachten verbleven in mei 2022
Reactie van George Katsipis op 7 jun 2022
Thank you for staying with us in our family place!!!

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
4 nachten verbleven in mei 2022

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place. Good value.
nice place. NOt right in the heart of things but close enough to walk. Friendly and comfortable. The pool was smaller than it looked in the photos so no laps, but you can get wet.
7 nachten verbleven in mei 2022
Reactie van George Katsipis op 16 mei 2022
Thank you for staying with us in our family place and looking forward to accommodate you again in the future!!!

10/10 – Uitstekend

claudia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2022
Reactie van George Katsipis op 16 mei 2022
Thank you for staying with us in our family place and looking forward to accommodate you again in the future!!!

8/10 – Goed

Gerhard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein liebevoll gestaltetes,gutes Hotel, das etwas abseits vom Rummel in Fira liegt, ruhig, aber zentrumsnah. Frühstück ist gut, Personal sehr freundlich und hilfsbereit. Leider werden die Handtücher jeden Tag gewechselt, auch wenn man sie ordentlich aufhängt. Die Klimaanlage heizt auch sehr gut, in der Vorsaison wichtig. Etwas überteuert fand ich den 8minütigen Transfer vom Flughafen zum Hotel (35 €). Zurück buchte ich mit Hoppa.com für 8,73 €. Kleines Manko: viele Zimmer bieten auf Terasse/Balkon keine Privatsphäre, direkt neben meinem Balkon führte eine Treppe zu anderen Zimmern; um zu einem Zimmer unterhalb von mir zu gelangen, musste man über die Terasse des Nachbarn gehen. Insgesamt habe ich mich aber dort sehr wohl gefühlt.
7 nachten verbleven in april 2022
Reactie van George Katsipis op 12 apr 2022
Firstly we would like to thank you for staying with us in our family place in Santorini and we hope to accommodate you again in the future!!! Regarding your transfer with our company as we follow the instructions based on the transfer license that our company has and the minimum rental of the driver on the online platform is 36,00 euros which means that we can not declare a lower price safely we would like to help our customers but we are obliged by the law. Thank you and looking forward o accommodate you again at Calm Collection.

6/10 – Redelijk

Ruth

1 nacht verbleven in april 2022
Reactie van George Katsipis op 16 mei 2022
Thank you for staying with us in our family place and looking forward to accommodate you again in the future!!!

10/10 – Uitstekend

Hunter

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2022
Reactie van Stavroula op 25 mrt 2022
We would like to thank for choosing your summer vacation in our family Villas!

10/10 – Uitstekend

juan carlos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van George Katsipis op 18 nov 2021
Thank you for staying with us in our family place and we hope to accommodate them again in the future!!!

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is a dream. I truly enjoyed the breakfast in the mornings, the views, the staff and cleanliness of my room and facilities. Everyone on the property really cares about your comfort and stay. Christina at reception, is magnificent, a true gem. She gives amazing recommendations for restaurants and activities. She gives legit great recommendations, not trying to upsell you anything. The sailing trip was by far the best activity I ever done while on holiday, highly recommend. Any questions or recommendations, Christina is your go to!
3 nachten verbleven in oktober 2021
Reactie van George Katsipis op 31 okt 2021
Thank you for staying with us in our family place and we hope to accommodate you in the future!!!

10/10 – Uitstekend

Roxane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait
Super ! L'hôtel propose des navettes pour l'aéroport. Nous n'en avons pas eu besoin mais c'est appréciable. Chambres très jolies et confortables. Vue sur piscine. Petit déjeuner varié avec très belle vue. Nous recommandons! Bons conseils sur les visites de Santorin en arrivant! 👍👍 Bien situé, 5 a 10min du centre.
7 nachten verbleven in oktober 2021
Reactie van George Katsipis op 31 okt 2021
Thank you for staying with us in our family place and we hope to accommodate you in the future!!!

8/10 – Goed

Anna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schöne Anlage mit guter Anbindung an die Stadt und den Busbahnhof. Das Hotel wirbt mit ökologischer Haltung, aber trotzdem wurden täglich die Handtücher ausgetauscht, da hat auch das ‚bitte nicht stören‘ Schild an der Tür nichts gebracht. Das ‚Save the planet‘ Zeichen überall ist somit nur fake! Das Frühstück war reichlich, aber Frische und Qualität waren nicht gut und dem Hotellevel nicht angemessen. Obst aus der Dose und kaum vegetarische Optionen. Mangelhaft
4 nachten verbleven in oktober 2021
Reactie van George Katsipis op 31 okt 2021
Thank you for staying with us in our family place and we hope to accommodate you in the future!!!

10/10 – Uitstekend

JEAN-PIERRE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Séjour magnifique
5 nachten verbleven in september 2021
Reactie van George Katsipis op 8 okt 2021
Thank you for staying with us in our family place!!!

10/10 – Uitstekend

LEVY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Santorin est le plus bel endroit visité ! Nous avons séjourné dans un hôtel très bien situé et tout le personnel était au petit soin…
5 nachten verbleven in september 2021
Reactie van George Katsipis op 8 okt 2021
Thank you for staying with us in our family place!!!

10/10 – Uitstekend

Rebecca

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2021

10/10 – Uitstekend

Baylee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My boyfriend and I stayed for 4 nights at the property. We loved the fact that it was within walking distance to the center of Fira (10-15 minutes) but not smack in the middle of things. There are two pools - the upper one was pretty sleepy but the lower one had good energy without feeling like a day club. The highlight of this hotel was most definitely the staff. They were attentive and friendly from the time we arrived and made us feel extremely welcome throughout.
4 nachten verbleven in augustus 2021
Reactie van George Katsipis op 17 sep 2021
Thank you for staying with us and looking forward to accommodate you again in the future!!!

10/10 – Uitstekend

roshni

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful property overlooking the sunrise (not a caldera view) but only 8 minute walk to Fira main area. Staff was very welcoming and gave helpful tips.
2 nachten verbleven in september 2021
Reactie van George Katsipis op 17 sep 2021
Thank you for staying with us and looking forward to accommodate you again in the future!!!

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The concierge is usually not very helpful, and even when we’ve arranged car service, we are never notified of when they would be picked up. The rooms looked nice, but the sheets and towels had a weird, unclean smell. I would not recommend staying at this location
4 nachten verbleven in augustus 2021
Reactie van Christina & George op 10 sep 2021
Dear Guest, We are sad to know that you didn't had the best service here with us. We are sorry to hear that you never had a response on your message and we would kindly ask to know a bit more about this issue that left you with a bitter memory. As for the cleaning our family is taking care of the linens since 1987. We don't add aroma's because on any kind of allergies or sensitivity to the detergents, therefore we can assure you that we wash & sterilize everything properly as we take the cleaning really seriously. We hope you will give us the chance to welcome you again and leave to you the feeling of our great Greek hospitality. With kind regards, Our family.