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Beoordelingen van Waterfront Guest Accommodation

3 out of 5
Waterfront Guest Accommodation
Block F, Room 7, Roseneath Halls, 2-6 Custom House Way, Greenock, Scotland

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 43 van 138 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 138 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 138 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 138 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 138 beoordelingen" "

7,2/10

Netheid

8,2/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Alexandra Audrey

2 nachten verbleven in oktober 2023
Reactie van Jacqui op 2 nov 2023
Thank you

6/10 – Redelijk

Pieter

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Basic
Zeer eenvoudig hostel/kamer
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Martha

Positief: Netheid, voorzieningen
Really surprised that it was so nice . Definitely will stay here again.
1 nacht verbleven in maart 2024
Reactie van jacqui op 19 apr 2024
Thank you

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked everything.
6 nachten verbleven in april 2024
Reactie van jacqui op 19 apr 2024
Thank you

10/10 – Uitstekend

Zaneta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely room close to the sea and shopping centre
2 nachten verbleven in februari 2024
Reactie van jacqui op 29 feb 2024
thank you

6/10 – Redelijk

Jim

Reisde met partner
Positief: Netheid, personeel en service
Great place for an overnight stay. Basic, clean, comfortable room with free parking with easy access to local amenities.
1 nacht verbleven in januari 2024
Reactie van jacqui op 21 feb 2024
Thank you

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The two staff in the office made us so welcome. I have been back about 6/7 times as we are so happy with it. We'll keep coming back.
1 nacht verbleven in januari 2024
Reactie van jacqui op 21 feb 2024
Thank you

2/10 – Ontzettend slecht

Elidon

I could not sleep at this property! I was late, coming from London. Receptionist called around 11pm, said I can’t come in. She said it was written somewhere in website. Likely I had a friend otherwise I would have slept in the car!! So from my experience, never again I wil book or I would recommend to anyone.
1 nacht verbleven in januari 2024
Reactie van jacqui op 16 jan 2024
Many thanks for your review however, unwarranted it was, lets start with the truth...you where called earlier on the night and you where asked expected time of arrival you advised after 10pm, Caretaker agreed to wait until 11pm on you which he didnt have to as it clearly states last check in 10pm...however, when you did not arrive by 11pm, I myself called you and you advised you where in Glasgow not London !!!! and you would be late as you were busy !! I could clearly hear the background noise and you where not druving !!!!, that is when I advised you you were too late to check in and I was not prepared to stay open any longer, we offered to stay till 11 which we did and you dediced you where too busy to inform us you would not make it by 11pm

2/10 – Ontzettend slecht

Craig

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Upon my arrival I noticed several dirty mattresses casually stacked in one corner of the car park. I also noticed that the car park hadn't seen a broom, weed brush, pressure wash or general spruce up in approximately one maybe two decades. Once i had collected my key from the office transported straight out of 1984 (like the car park hadn't received a spruce up in many decades). I was shown to my room, via a couple of PIN controlled doors similar to, I'd imagine, you'd find in a budget cut prison. Up the Baltic temperature, painted blockwork & colour barren staircase I was shown my room. In which the man (was never given a name, position or even a welcome for that matter) switched on my electric radiator. This was a nice touch had the room not been close to matching the temperature outside (3.5 degrees centigrade by my cars temperature display). I ask why was this heater not switched on an hour or so before my check-in? Next port of call was the bathroom, having completed a 6 and a half hour drive with only a single stop...now at this point I didn't really want to touch the door handle, to the bathroom, due to me spotting something. There was a brown / red smudge about the size of a pinky nail. Now was this dried blood (a possibility) or was it fecal matter.... i didn't want to find out. Gingerly I opened that door, without touching my new friend smudgy, and was greeted by a wc, sink & shower actually lifted from a prison with someone else's hair all over the sink & Soap!
1 nacht verbleven in januari 2024
Reactie van jacqui op 10 jan 2024
Oh my, have you ever considered maybe wrighting Fiction novels ?? I think you could be onto something there !!Now, I could waste my time addressing these rather outlandish, elaborate statements, but there are people in this life you just cannot keep happy no matter what you do, no doubt even if we did pander to them, so on that note may this year bring you light heartedness, joy and contentment, We wish you well

8/10 – Goed

Steve

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Endroit pratique et bien situé !
Emplacement bien situé dans la ville. Chambre avec salle de bain. Acces à une cuisine complète sur l'étage. Bon chauffage et bon Wi-Fi. Problème d'ajustement de la chaleur de l'eau avec la douche. Peu de place pour faire sécher les serviettes. Aucun ménage de fait en 7 jours.
7 nachten verbleven in november 2023
Reactie van jacqui op 26 jan 2024
Hi Many Thanks for your replyIt is self catering, so you are expected top clean up after yourself, which is why we can keep the cost so lowKindest Regards

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little place with lovely view
The rooms were clean, comfortable and the staff were lovely. It was in an ideal location. Would definitely recommend this place
1 nacht verbleven in december 2023
Reactie van Jacqui op 7 dec 2023
Thank you

2/10 – Ontzettend slecht

christine

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Jacqui op 29 nov 2023
thanks

10/10 – Uitstekend

Oluwaseun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good for the price. Home away from home
2 nachten verbleven in november 2023
Reactie van Jacqui op 22 nov 2023
thank you

8/10 – Goed

Andrew

1 nacht verbleven in november 2023
Reactie van Jacqui op 29 nov 2023
thank you

6/10 – Redelijk

Kenneth

Reisde met partner
Negatief: Voorzieningen
The room was pretty basic - bare breeze block walls even inside for instance. The bathroom was very small and cramped.The communal kitchen was quite smelly although clean. The mattress was quite uncomfortable and the sheet on the bed was very worn and bobbly. I think the property is former student accommodation and it shows. However it was very cheap compared to other local accommodation and it was relatively clean and warm, so can't complain too much. It's OK if you just want a room to sleep in for the night.
1 nacht verbleven in november 2023
Reactie van Jacqui op 29 nov 2023
Hi Kenneth thank you i wilkl address the issues with bed/ linen

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Personeel en service, voorzieningen
People standing out side window at 05.30 yapping and being noisy
1 nacht verbleven in oktober 2023
Reactie van Jacqui op 2 nov 2023
Thank you

10/10 – Uitstekend

Catherine

1 nacht verbleven in oktober 2023
Reactie van Jacqui op 2 nov 2023
Thank you

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jacqui op 2 nov 2023
Thank you

10/10 – Uitstekend

Maryam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean place and nice view
1 nacht verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
thank you

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Already booked for another visit
Great location & price
3 nachten verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

8/10 – Goed

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

10/10 – Uitstekend

Sarah A R

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
As always after many stays, comfortable Room, pleasant staff, peaceful and comfortable room
2 nachten verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

10/10 – Uitstekend

Massimo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great stay
1 nacht verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

10/10 – Uitstekend

Massimo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

8/10 – Goed

Bryan

Reisde met partner
Positief: Personeel en service
Views were exceptional.
6 nachten verbleven in september 2023
Reactie van Jacqui op 28 sep 2023
Thank you

10/10 – Uitstekend

Massimo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in september 2023
Reactie van Jacqui op 8 sep 2023
Thanks you

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location apartment with an attentive caretake
The room was clean, only down fall for me was uncomfortable mattress. Location was good. Would have loved the sea view window but there were none left. Was nice to sit on the bench outside and take in the sea view and watch the cruise ships docking.
3 nachten verbleven in augustus 2023
Reactie van Jacqui op 8 sep 2023
Thank you , we have now changed the mattress in that room

8/10 – Goed

Maryellen

Positief: Netheid, personeel en service en comfort kamer
Good value for money
Just as expected. Cheap and cheerful. After all its only a base and somewhere to put down your head. Bedding and towels were clean. Room was a decent size. TV and tea making facilities were available. Free parking on site. Would go back again.
2 nachten verbleven in augustus 2023
Reactie van Jacqui op 8 sep 2023
Thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Value for money.
Basic student accommodation, conveniently sited. Staff were friendly and helpful. Worth what I paid.
1 nacht verbleven in augustus 2023
Reactie van Jacqui op 8 sep 2023
Thank you

4/10 – Matig

Leslie

1 nacht verbleven in augustus 2023

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
All good
Everything ok but bed was very uncomfortable
2 nachten verbleven in augustus 2023
Reactie van Jacqui op 31 aug 2023
Hi apologies the bed was not suitable for youWe have to cater for everyone, soft, hard, medium and sometimes its just unfortunate if the bed you get is not very comfy we are working on trying to get a happy medium

4/10 – Matig

Xenia

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Está bien para pasar una noche, pero podría estar más limpio
1 nacht verbleven in augustus 2023
Reactie van Jacqui op 31 aug 2023
Apologies you never had a better experienceThanks

8/10 – Goed

Scott

Reisde met partner
Positief: Netheid, personeel en service
Good and inexpensive accommodations for a one night stay. Small but clean room.
1 nacht verbleven in juli 2023
Reactie van Jacqui op 31 aug 2023
Thank you

10/10 – Uitstekend

James

Reisde met partner
Good value for money spent
3 nachten verbleven in juli 2023
Reactie van Jacqui op 31 aug 2023
Thank you

8/10 – Goed

Nicola

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staying at the Waterfront is very convenient for me, it's so close to all amenities I need and more,, Our room was Clean and comfortable, I've stayed here 5 times in 5 months This year, I can come and go as I please, Security and CCTV coverage is great. I get a peaceful night's sleep there, I've arrived later in evenings without any problems, Always to pleasant and welcoming Staff, Great value on the price to stay at the Waterfront.
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Karin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hände weg von dieser Unterkunft!
Schmutzig. Wir mussten Tassen und Oberflächen zuerst reinigen. Schimmliger Duschvorhang. Dusche nicht zu benutzen, da das Wasser nicht abfließen kann und das Bad ständig nass hâlt. Absolute Fehlkonstruktion. Keine Möglichkeit, etwas aufzuhängen. Absolut schmutzige Küche.
5 nachten verbleven in juni 2023

8/10 – Goed

Jayasaegaran

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's a simple room, very reasonably priced and ideal for long stays.
1 nacht verbleven in april 2023

6/10 – Redelijk

David

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for. Generally dirty and not convinced the bed sheets were washed. Cheap though
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Georgiana

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice wee room for 1 nite overstay
1 nacht verbleven in mei 2023

6/10 – Redelijk

Ian

Good location for one night, felt like a hostel
Location was great by the waterfront and walking distance to local shops, initially struggled to find the car park but after going back into the booking confirmation and following the link to directions we got there fine. Shown to the room and how to get in, separate code combinations for main entrance and access to the landing where our room was. A guy from the room next to us knocked on our door saying he moved in the day before and asked us to let him know if our shower was ok as his doesn’t stay hot (ours was fine), could hear him talking to himself in his room (walls maybe not well sound insulated) - from this got the impression it may also be used a kind of hostel accommodation. We went out and returned later, on entering the main hallway could smell weed, went to our room and was all quiet but we tip toed and didn’t put tv on incase next door knocked again. Slept fine, room clean enough, walls were just painted breeze blocks, plenty of tea/coffee available for in the morning. For one night away when visiting the area it was ok and for the price you can’t really complain. Speaking to local friends the building is also used for university students to stay and some rooms available for guests like us booking through hotels.com. I’m happy with basic accommodation, literally my only concern was that my first impression from inside was of a hostel. Otherwise ideal location and we got out safely so it was fine.
1 nacht verbleven in maart 2023

8/10 – Goed

A

1 nacht verbleven in maart 2023

8/10 – Goed

Liz

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Olufunke

1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Behrad

Zakenreiziger
Negatief: Netheid, personeel en service
At midnight, the hotel's alarm bells were activated for a long time. And we all woke up, the hot shower was cold every three minutes, there was not even a single shampoo
1 nacht verbleven in januari 2023
Reactie van jacqui op 30 jan 2023
Hi Thanks for the review but i feel i have to address thisThe fire alarm is for safety, your safety mainly, so if it goes off it means there is something wrong and we are highlighted and we address itWith regards to the shampoo !! seriously !! it is self contained apartments you rent, at the cost of 40 per night which is 20 per night per person in your case as there was 2 of you. Now for 2 grown men to share a room at that cost you got free tea, coffee, sugar, milk and biscuits, you get free Wi-Fi, free parking, a colour TV with freeview and built in DVD free heating and full use of a fully equipped kitchen, and you also want shampoo for free ?Now i appreciate you may get free sgampoo in other establishments but you would not get it for paying 20.00 per night per personThanks

10/10 – Uitstekend

Elliott

1 nacht verbleven in december 2022

10/10 – Uitstekend

Russell

1 nacht verbleven in november 2022

8/10 – Goed

Barry

1 nacht verbleven in november 2022

10/10 – Uitstekend

Janet-Avril

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect accommodation
Perfect - warm, clean, quiet and convenient for facilities. Good value for money - would recommend!!
2 nachten verbleven in november 2022
Reactie van Jacqui op 21 nov 2022
Thank you