Exterieur

Beoordelingen van Holiday Inn Express Hotel & Suites High Point South, an IHG Hotel

2.5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 339 van 583 beoordelingen" "
Gastenscore: 8 - Goed. 149 van 583 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 583 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 583 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 583 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Allison

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay. The breakfast buffet selection was amazing!! The only thing we were disappointed in is I called ahead to ask about the pool being open and they told me yes so we brought all of our gear and when we got there they said it would open till Memorial Day weekend.
1 nacht verbleven in mei 2024

8/10 – Goed

Florence

Positief: Personeel en service
Employees were pleasant and wonderful. Breakfast was good. Property is a little run-down and not completely clean
2 nachten verbleven in mei 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 mei 2024
Thank you! we are currently making attempts' to spruce up the place and I will address the cleanliness with staff. Right after I tell them that they also received compliments.

4/10 – Matig

Todd

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 mei 2024
Todd... Thank YOU! hope to see you soon

10/10 – Uitstekend

Jake

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice and the hotel overall was great. Our only issue was the room we were in just had a sort of funk smell in it. The staff and woman working the breakfast area were very friendly and helpful.
3 nachten verbleven in april 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 mei 2024
Thank you for taking the time to review your stay. Hope to see you soon!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Bailey Hill AGM Holiday Inn Express op 9 mei 2024
Thank you for taking the time to review your stay. Hope to see you soon!

10/10 – Uitstekend

Rosa

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Bailey Hill AGM Holiday Inn Express op 9 mei 2024
Thank you for taking the time to review your stay. Hope to see you soon!

8/10 – Goed

patti, Maumee

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was super quick! Breakfast was solid. A/C didn’t work in the room and didn’t realize until it was too late to move rooms. But maintenance fixed it the next day while we were at the Furniture Market. All in all, nice place for the money.
2 nachten verbleven in april 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 10 apr 2024
Patti Thank you for telling us about your recent stay. We look forward to the chance to serve you again soon.

8/10 – Goed

Noah

1 nacht verbleven in april 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 mei 2024
Thank you for taking the time to review your stay. Hope to see you soon!

10/10 – Uitstekend

Cheryl

1 nacht verbleven in april 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 mei 2024
Thank you for taking the time to review your stay. Hope to see you soon!

10/10 – Uitstekend

Robert, Hinesville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, super easy check in.
1 nacht verbleven in april 2024
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 23 apr 2024
Robert, thank you for sharing your experience with us! We look forward to seeing you again in the future.

8/10 – Goed

Rosemary

1 nacht verbleven in maart 2024
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 23 apr 2024
Thank you for taking the time to review your stay.

10/10 – Uitstekend

NICOLA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and polite. This place was clean. Dove soap and lotions. Good breakfast options. Complimentary snacks.
1 nacht verbleven in maart 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 9 apr 2024
Thank you for your review. We look forward to serving you again in the future.

10/10 – Uitstekend

Pedro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent customer service
1 nacht verbleven in maart 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 19 mrt 2024
Pedro, Thank you for taking the time to review your stay.

2/10 – Ontzettend slecht

Jared

Zakenreiziger
I made a reservation,when I arrived I was informed it was an error and they were full,no help, been driving for 14hrs. Thanks for nothing
1 nacht verbleven in maart 2024

4/10 – Matig

Timothy, Greeneville

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was rated excellent but the room they put us in was very outdated, dirty, worn carpet, no sham on the bed. We were very disappointed.
2 nachten verbleven in februari 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 26 feb 2024
Timothy, I am sorry that you were unhappy with your room. We had the suite ready to move you into, which had a much better tub. The rest of our King rooms were occupied at the time and the tub in that room is on our list for resurfacing which is scheduled next month. We are looking forward to the next upgrade so that we will be able to modernize. I am sorry that you were not satisfied with your stay.

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 21 feb 2024
Thank you for taking the time to review your stay with us. Safe travels!

10/10 – Uitstekend

Ebonie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here a few times
2 nachten verbleven in februari 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 21 feb 2024
Ebonie, Thank you for your 5/5 review. We look forward to seeing you again soon.

4/10 – Matig

Kimberly

1 nacht verbleven in januari 2024
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 24 jan 2024
Kimberly, i am sorry to hear that your stay was not up to your expectations. Feel free to reach out to me directly at the hotel. I would to know know how we could have better met your expectations. Thank you.

8/10 – Goed

Patricia

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service
For us parking was important but so is being able to do laundry. The hotel amenities listed laundry and they do not have a guest laundry room. Also, the rooms do not have microwaves. Microwaves were not listed but it would have been nice. The breakfast is fantastic. All the staff was friendly and helpful. While the room could use some TLC it was clean a comfortable.
Reactie van Abby Wilmoth GM Holiday Inn Express op 10 jan 2024
Thank you for bringing to my attention that it says we have guest laundry. We unfortunately do not as you discovered. My apologies that we were not able to meet your expectations due to this. We do hope you will stay with us again in the future. We can assist you with finding laundry service if you need. Thank you for your kind comments regarding staff, and the amazing breakfast!

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a comfortable stay overnight. No significant complaints.
1 nacht verbleven in januari 2024
Reactie van Abby Wilmoth GM Holiday Inn Express op 8 jan 2024
Thank you for taking the time to review your stay! We look forward to serving you again soon!

10/10 – Uitstekend

shannon

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient and nice welcoming complimentary foods. Buffet was good too
1 nacht verbleven in december 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 28 dec 2023
Shannon... Thank you for your review. Our breakfast attendants will be thrilled to know you enjoyed the meal. Safe travels

10/10 – Uitstekend

Gladys

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 19 dec 2023
Ms. Gladys, Thank you for taking the time to leave such a wonderful review of your stay. We look forward to the opportunity to serve you again.

8/10 – Goed

Dominic

1 nacht verbleven in december 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 14 dec 2023
Dominic, Thank you for your review! We look forward to seeing you again soon!

6/10 – Redelijk

Kathryn, Saint Charles

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 28 dec 2023
Kathryn, thank you for leaving a review of your stay. Please feel free to contact me directly at the hotel to let us know what we could have improved upon. Thank you again

10/10 – Uitstekend

Susan

1 nacht verbleven in november 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 19 dec 2023
Ms. Susan, Thank you for your review of your recent stay at Holiday Inn Express High Point. We hope to see you soon!

10/10 – Uitstekend

Edwin

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 30 nov 2023
Thank you for the review of your stay!

10/10 – Uitstekend

Laketha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
None
2 nachten verbleven in november 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 30 nov 2023
Thank you for taking the time to review your stay!

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean facilities along with a great breakfast. Staff was very nice.
1 nacht verbleven in november 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 6 nov 2023
Thank you for taking the time to review your stay with us at Holiday Inn Express South. The staff will appreciate your kind comments regarding them!

6/10 – Redelijk

Deborah A

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Ok, but not great
The room need remodeling. Mold in bathroom, exposed caulking around tub spout, just old and worn out. Not able to regulate temperature or fan as indicated by wall control, front desk said flow of air in room was universal throughout hotel.
2 nachten verbleven in november 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 6 nov 2023
Deborah, My apologies that you we were not able to provide you with more suitable accommodations during your stay. We too are hoping for a remodel soon. I hope that you will stay with us again so we may have the opportunity to restore your faith in the brand.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 6 nov 2023
Mark, Thank you for taking the time to review your stay with us at Holiday Inn Express South, and for your 10/10 review.

8/10 – Goed

Barbara

1 nacht verbleven in oktober 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 30 okt 2023
Ms. Barbara, Thank you for your review of your recent stay. We look forward to the chance to serve you again soon!

10/10 – Uitstekend

Arash

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in oktober 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 24 okt 2023
Thank you for taking the time to review your stay with us at Holiday Inn Express South!

10/10 – Uitstekend

Gladys

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 24 okt 2023
Thank you for taking the time to leave a review of your recent stay.

10/10 – Uitstekend

kelvin, Spotsylvania

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
2 nachten verbleven in september 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 21 sep 2023
Kelvin, Thank you for your review! I'm so glad we were able to get your receipt situation figured out! Have a wonderful day!

8/10 – Goed

Deloris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked service
3 nachten verbleven in juni 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 21 sep 2023
Ms. Deloris, Thank You for your review and taking the time from your busy schedule to tell us about your stay. We look forward to seeing you again soon!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a last minute reservation due to issues from another chain. Staff was amazing, the breakfast was terrific, room was wonderful. 5 stars all around.
1 nacht verbleven in september 2023
Reactie van Bailey Hill AGM Holiday Inn Express op 19 sep 2023
Mark, Thank you for noticing how amazing our staff is! Hope to see you soon!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had to make a last minute change to this hotel because a competitor hotel would not allow my wifes service dog. Thank you so much to the staff for knowing the regulations. And the hotel and amenities here are just amazing. Thank you for turning a bad start to my wifes birthday trip to a wonderful experience. Mark and Mary.
1 nacht verbleven in september 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 16 sep 2023
Mark and Mary…Happy Birthday Ms. Mary! I hate that you had an unfortunate experience elsewhere but am glad that we could turn the tide for such an important day. Thank you for taking the time to leave us a wonderful review. We look forward to seeing you again on your travels.

8/10 – Goed

John

3 nachten verbleven in september 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 24 okt 2023
Thank you for leaving us a review of your recent stay at Holiday inn Express South!

8/10 – Goed

Kendric

Reisde met familie
Nice customer, service and pools
1 nacht verbleven in september 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 7 sep 2023
Kendric, I would like to thank you for taking the time to review your stay with us at Holiday Inn Express High Point South. We are glad you enjoyed our pool and that we were able to provide you with good customer service. We look forward to seeing you again soon.

10/10 – Uitstekend

Kelley

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly, Clean, Comfortable
1 nacht verbleven in augustus 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 7 sep 2023
Kelley, On behalf of the entire staff I would like to thank you for noticing that the hotel was clean and comfortable and the staff friendly. We all pride ourselves in making our guests feel at home during their stay. We look forward to serving you again soon!

8/10 – Goed

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 30 aug 2023
Alicia, I would like to thank you for taking the time to review your recent stay at Holiday Inn Express. We look forward to seeing you again soon.

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
3 nachten verbleven in augustus 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 26 aug 2023
Thank you for sharing your experience with us. We look forward to seeing you in the future.

10/10 – Uitstekend

Jayne

1 nacht verbleven in augustus 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 7 sep 2023
Jayne. Thank you for your 5/5 review. We look forward to seeing you again very soon!

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly check in!
1 nacht verbleven in augustus 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 30 aug 2023
Todd, Thank you for sharing your experience with us and for your 5/5 review.

10/10 – Uitstekend

alfredo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were super comfy, great selection of pillows, staff was lovely.
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 30 aug 2023
Alfredo, Thank you for your kind words regarding the staff. We appreciate you taking the time to share your thoughts and experience with us. We like to think our beds are the best in the business!

8/10 – Goed

Traci

1 nacht verbleven in juli 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 30 aug 2023
Traci, Thank you for sharing your thoughts on your recent stay.

10/10 – Uitstekend

deborah

1 nacht verbleven in juli 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 30 aug 2023
Thank you for sharing your experience with us!

10/10 – Uitstekend

April, Lenoir

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need to update to have usb plugs in the room. Had to go by cubes to plug in my chargers for all my electronics. No built in usb ports in entire room.
1 nacht verbleven in juli 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 10 jul 2023
Thank you for taking the time to review your recent stay, and for the great ideas on how we can enhance the guest experience. I will pass these on to corporate.

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Abby Wilmoth, GM Holiday Inn Express High Point op 6 jul 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express High Point South. We look forward to seeing you again soon.

8/10 – Goed

Timothy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Happy overall
1 nacht verbleven in juni 2023
Reactie van Abby Wilmoth GM Holiday Inn Express op 5 jul 2023
Timothy, Thank you for taking the time to review your recent stay with us at Holiday Inn Express South. We are pleased that you were happy with your stay. We look forward to the chance to serve you again. Have a wonderful day.