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Beoordelingen van Best Western Plus Greenville I-385 Inn & Suites

2.5 out of 5
Best Western Plus Greenville I-385 Inn & Suites
831 Congaree Rd, Greenville, SC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 805 van 1181 beoordelingen" "
Gastenscore: 8 - Goed. 266 van 1181 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1181 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1181 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1181 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kelsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay for low price!
1 nacht verbleven in april 2024
Reactie van Octavia op 1 mei 2024
Kelsey, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

glenn

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good breakfast
1 nacht verbleven in april 2024
Reactie van Octavia op 29 apr 2024
Glenn, Thank you for the review! It is great to hear you enjoyed our hot breakfast. We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Saundra

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good value for the price.
1 nacht verbleven in april 2024
Reactie van Octavia op 30 apr 2024
Saundran Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Wyshina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really recommend the 1 bedroom option if traveling with kids. Includes 2 bathrooms and a sliding door to separate the rooms for privacy.
1 nacht verbleven in april 2024
Reactie van Octavia op 29 apr 2024
Wyshina, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

William F.

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice
4 nachten verbleven in april 2024
Reactie van Octavia op 25 apr 2024
William, We appreciate you staying with us and hope to see you again soon.

6/10 – Redelijk

Linda

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was good more so due to the area of location. The included breakfast was enjoyable and the staff that i spoke with were pleasant. The disappointment came with our room. Since we weew only staying for one night, we opted for the king mini suite. We gave our daughter the bed due to her back issues. However we regretted the pull out couch as soon as we sat on it. The mattress is almost none existing and the springs were relentless. We were also disappointed with the room in a whole. The carpet had a smell, the comforter throw had a stain and last but definitely not least, we killed a roach. Needless to say, I opt out of revisiting this hotel. If they invest in a full makeover..ie..replace carpet with wood floors replace drapes with blinds, upgrade ac units, upgrade furniture including mattress and new bedding, and a paint job. If this is done to all the rooms, i would definitely plan another stay
1 nacht verbleven in april 2024

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The TV is old fashioned. The remote only has a few functions.
1 nacht verbleven in april 2024
Reactie van Octavia op 23 apr 2024
James, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

tamara, marion

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was very good.
1 nacht verbleven in april 2024
Reactie van Octavia op 22 apr 2024
Tamara, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

William

Very nice nice hotel with friendly staff.
3 nachten verbleven in april 2024
Reactie van Octavia op 22 apr 2024
William, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Diego, Cooper City

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Katherine and Isabel exceeded in helping us! Made our business trip a superb experience! Would definitively stay here again!
2 nachten verbleven in april 2024
Reactie van Octavia op 18 apr 2024
Diego, Thank you for the review! It is wonderful to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Kerrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Octavia op 17 apr 2024
Kerrie, We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Michelle

Positief: Netheid
Everything was great
1 nacht verbleven in maart 2024
Reactie van Octavia op 15 apr 2024
Michelle, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Kelele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One night only great stay
1 nacht verbleven in april 2024
Reactie van Octavia op 15 apr 2024
Kelele, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Eviana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Loved my stay!
2 nachten verbleven in april 2024
Reactie van Octavia op 17 apr 2024
Eviana, Thank you for the great score! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

6/10 – Redelijk

Brittany

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Octavia op 15 apr 2024
Brittany, We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Tony

1 nacht verbleven in april 2024
Reactie van Octavia op 29 apr 2024
Tony, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was larger than I expected. Breakfast had so many choices. It was quiet and clean. My check in was easy and the person who checked me in was very friendly.
1 nacht verbleven in april 2024
Reactie van Octavia op 8 apr 2024
Kristine, Thank you for the great review! It is wonderful to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Octavia op 11 apr 2024
Tanya, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Tahsin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Octavia op 5 apr 2024
Tahsin, Thank you, We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast, staff are very friendly
1 nacht verbleven in maart 2024
Reactie van Octavia op 4 apr 2024
Lisa, Thank you for the review! It is great to hear you enjoyed our hot breakfast. We appreciate you staying with us and hope to see you again.

10/10 – Uitstekend

Pat

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff
1 nacht verbleven in april 2024
Reactie van Octavia op 4 apr 2024
Pat, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

6/10 – Redelijk

Thomas Carlton

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Carpet was dirty for 2 days after maid was instructed to vacuum it. Toilet paper holder was broken. Soaps and shampoos are way too small.
3 nachten verbleven in maart 2024
Reactie van Octavia op 2 apr 2024
Thomas, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recommended
2 nachten verbleven in maart 2024
Reactie van Octavia op 1 apr 2024
Rick, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Tacarra

3 nachten verbleven in maart 2024
Reactie van Octavia op 17 apr 2024
Tacarra, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

eduardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lugar tranquilo y limpio
3 nachten verbleven in maart 2024
Reactie van Octavia op 26 mrt 2024
Eduardo, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly friendly. Room was spacious and very comfortable.
1 nacht verbleven in maart 2024
Reactie van Octavia op 26 mrt 2024
Richard, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Scott

Reisde met partner
Service was great. Our room had the separate bedroom with sliding barn door. Sitting are was great.
2 nachten verbleven in maart 2024
Reactie van Octavia op 25 mrt 2024
Scott, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Kandice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice and polite. The breakfast offerings were excellent and the people handling it were awesome. Our room was more than adequate for our needs; however, it could have been cleaner (especially the bathroom floor). Also, the lampshades had holes in them and were all crooked. That should be an easy fix if someone is paying attention. All in all, we enjoyed our stay.
2 nachten verbleven in maart 2024
Reactie van Octavia op 25 mrt 2024
Kandice, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Bethany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, spacious room, good value. We've stayed here before and will stay again. Close to the Peace center, shopping and restaurants.
1 nacht verbleven in maart 2024
Reactie van Octavia op 25 mrt 2024
Bethany, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Ping

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in maart 2024
Reactie van Octavia op 25 mrt 2024
Ping, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Inexpensive clean and convenient
1 nacht verbleven in maart 2024
Reactie van Octavia op 22 mrt 2024
Robert, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room clean and updated
1 nacht verbleven in maart 2024
Reactie van Octavia op 21 mrt 2024
Mark, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Richard

The room was clean and neat. Just that I ask for a regular room and I got a accessible room that I didn’t really need
2 nachten verbleven in maart 2024
Reactie van Octavia op 20 mrt 2024
Richard, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

SHANDRA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was Awesome!
1 nacht verbleven in maart 2024
Reactie van Octavia op 20 mrt 2024
Shandra, Thank you for the review! It is great to hear you enjoyed our hot breakfast. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Karl

1 nacht verbleven in maart 2024
Reactie van Octavia op 8 apr 2024
Kari, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

carolina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the staff
3 nachten verbleven in maart 2024
Reactie van Octavia op 19 mrt 2024
Caroline, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Octavia op 20 mrt 2024
Nathan, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

winningham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very nice and accommodating. Clean rooms and good breakfast.
2 nachten verbleven in maart 2024
Reactie van Octavia op 12 apr 2024
Winningham, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast is always good
4 nachten verbleven in maart 2024
Reactie van Octavia op 15 mrt 2024
Pamela, Thank you for the review! It is wonderful to hear you enjoyed your stay with us. We appreciate you staying with us and look forward to your next stay.

4/10 – Matig

Tami

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Yikes not sure why this is 9.2 rating! Surfaces not clean, black in grout of bathroom Major major black area in bathroom tile with hole and questionable people staying here, loud rap music cars with loud exhaust, lingering folks smoking, loud freeway noise….also beds not good at all. I’m actually likely going to check out and suck up the loss tomorrow
Reactie van Octavia op 15 mrt 2024
Tami, Thank you for bringing these issues to our attention. We will definitely get those taken care of and also get you moved to a different room in hopes that you enjoy the remainder of your stay with us.

10/10 – Uitstekend

Bob

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome! No complaints!
1 nacht verbleven in maart 2024
Reactie van Octavia op 17 mrt 2024
Bob, Thank you for the great score and review! We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Eleni

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great! I wish they had a crib . That’s the only con
3 nachten verbleven in maart 2024
Reactie van Octavia op 15 mrt 2024
Eleni, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Gary, Jonesborough

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room next to the interstate was so quiet.
1 nacht verbleven in maart 2024
Reactie van Octavia op 14 mrt 2024
Gary, Thank you for the review. We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parked in back it was 3rd floor two steps inside and our room was right there.
1 nacht verbleven in maart 2024
Reactie van Octavia op 14 mrt 2024
Jim, Thank you for the review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

8/10 – Goed

Yong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Octavia op 13 mrt 2024
Yong, Thank you for the review and score! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was fantastic, only complaints I have is the bed was like sleeping on a brick it was so hard, and the extremely small coffee maker in the breakfast area wasn't enough for the many folks that wanted to use it.
1 nacht verbleven in maart 2024
Reactie van Octavia op 11 mrt 2024
Chris, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

6/10 – Redelijk

Paul, Stratford

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Older building. The property is going through a renovation so it was pretty messy. Staff was great.
3 nachten verbleven in maart 2024
Reactie van Octavia op 11 mrt 2024
Paul, Thank you for the review! I think you might have confused us with a different hotel you may have stayed at during your travels. We are not going through a renovation and our Hotel was not messy. We do appreciate you staying with us.

6/10 – Redelijk

Rebecca

Zakenreiziger
Positief: Netheid, personeel en service
Easy to check in, very helpful staff
1 nacht verbleven in maart 2024
Reactie van Octavia op 11 mrt 2024
Rebecca, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

10/10 – Uitstekend

Stuart

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff and service are vey good at this hotel. The room with a king was nicely appointed and clean with a walk-in shower. The bed was comfortable and the TV is 55" maybe (much larger than the std. 42" anyways). The free breakfast was second to none and the staff was attentive keeping things stocked. The Nescafe coffee machine was way above expectations as were the waffles. Would stay here again and recommend this hotel to others staying in Greenville. The only draw back is the turn at the Roper-Mountain exit--the light is green for a very short time and it is a long wait between green lights.
1 nacht verbleven in maart 2024
Reactie van Octavia op 4 mrt 2024
Stuart, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location was to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

10/10 – Uitstekend

Rachelle, Sarasota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here 3 times now and really enjoy the staff, location and the morning breakfast. It is close to the airport, interstate and lots of choices for food ect. There is a mall near by. Parking is great (they have a large lot) I will be staying again when I go back to SC.
3 nachten verbleven in februari 2024
Reactie van Octavia op 4 mrt 2024
Rachelle, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again.