We did NOT have a pleasant stay here. We have many complaints but I'll try to condense to the most frustrating:
-check in time was 4pm. We arrived at 4pm, pouring rain with kids ready to get out of the car. Because the cleaners were still there we did not get into the house until 6pm. So we sat in our car for two hours.
-The house lists a gas fireplace. We couldn't get the fireplace to work. There was detailed instructions on how to turn it on, which didn't work. When we asked about it we were told it hasn't worked in ages. The house lists this an an amenity.
-The master bedroom had no working lights. This turned out to be an issue with the fan pull but the fan is 12 feet up in the air, no way to get to it, and by the time they fixed this issue it was our last night there.
-There was something FOUL in the clothes dryer. Filthy and smelled really bed.
-Another amenity listed, and the reason we chose this location, was the game room. The problem here was many of the games are broken or so worn that you can't have an effective game. Kids were largely disappointed by this.
-Another listed amenity was cable. We couldn't get any of the TV's to work with cable. In the end we just watched things on the laptop.
-Bad leak in one of the bathrooms so the floor was in a constant state of wet. Shower door wouldn't close.
-The house had 3 forks. We had 8 people. It made salad night interesting.
In general this place is really run down and need of repair. When presented with these issues, we got little to nothing in the way of concessions, just an assurance that isn't up to their standards. But nothing was done about it other than to send someone to hand us a box of lightbulbs. Avoid this house until it gets some upgrades and gets stocked like a proper vacation rental.