Een binnenzwembad

Beoordelingen van AmericInn by Wyndham Grundy Center

2.5 out of 5
AmericInn by Wyndham Grundy Center
2101 Commerce Drive, Grundy Center, IA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 82 van 173 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 173 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 173 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 173 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 173 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Tracy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The comforter on the bed had stains and it was obvious the bed was old. The refrigerator was not working and smelled awful. The food was not fresh at breakfast. The shower lacked a fan for ventilation. Overall not a great experience. We were there in town for a family member in the hospital and just needed a comfortable place to stay the night. This was not what we hoped for but it was the closest option.
1 nacht verbleven in mei 2024

8/10 – Goed

Cynthia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and friendly hotel. Was a little disappointed to see the hot tub had been taken out but not a big deal.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Ann

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Staff was nice and helpful. Property is older and could use some upgrades.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Carmen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice people
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Nicholas

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Jeanne, Bowling Green

Positief: Netheid, personeel en service
We went to take our grandchildren to the pool. Unfortunately it was very cold. We were shivering the whole time. The blanket was hard. Checkin was quick and desk clerk was courteous. The grounds and furnishings were fine.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rodney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Stacie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great small town hotel - just what we needed.
1 nacht verbleven in januari 2024

4/10 – Matig

Kari

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not terrible, the furnace in the pool room was out. That was a HUGE disappointment.
1 nacht verbleven in januari 2024

8/10 – Goed

Bobby

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Only issue we had was breakfast was cold had to heat it up in the microwave
2 nachten verbleven in december 2023

6/10 – Redelijk

Sandra

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very friendly. My TV didn't work so the gentleman at the front desk came and got it to work. Nice breakfast
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

joanna

Zakenreiziger, Reisde met familie
Negatief: Personeel en service
Staff/owner is incorrigible. Room advertised for 5 only had 2 beds. Only game in town so your are stuck with these crooks. Also, never book through expedia. You both got me!
2 nachten verbleven in december 2023

4/10 – Matig

Thomas

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First floor bedroom and windows had no locks on them. Towels were very rough. Shower had mold in crevis around bottom of shower.
2 nachten verbleven in december 2023

6/10 – Redelijk

David

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Netheid
Staff was pleasant enough, breakfast was limited but ok, had a tv issue that took a while to resolve.

10/10 – Uitstekend

Michael, Portage

Reisde met een groep
Only downside was the HVAC was noisy.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Aaron

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Both my brother and I woke up with terrible headaches and nausea, but as soon as we left the room, we started feeling better. Also the biscuits and gravy tasted like soap. They could do better.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Peggy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Place is desperate need of updating
1 nacht verbleven in november 2023

8/10 – Goed

Ryan, Guthrie Center

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Overall this property is nice. It is dated but clean. Could use some updating of the outside as well as inside. Nice family that runs the place. Breakfast was ok nothing fancy. Didn’t use much of facility except room for the night.
1 nacht verbleven in september 2023
Reactie van Gshyam op 10 okt 2023
Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at AmericInn in Grundy Center, IA. We appreciate your review and are pleased to hear that you found our property to be nice and clean.We understand your comments regarding the dated appearance of our property, both inside and outside. We continuously strive to enhance our facilities, and your input is valuable as we plan for future updates and improvements. Your comfort and satisfaction are important to us, and we will certainly take your suggestions into consideration.It's wonderful to hear that you had a positive experience with our friendly and accommodating staff. Our team is dedicated to providing exceptional service to our guests, and we're delighted that you felt welcomed during your stay.Regarding breakfast, we appreciate your feedback. While we offer a simple breakfast, we are always looking for ways to enhance our offerings based on guest preferences. Your comments will be shared with our team to help us improve in this area.We understand that you primarily used our facility for a comfortable night's rest, and we are pleased that you found your room to meet your needs. Should you decide to stay with us again in the future, please don't hesitate to reach out if there's anything specific you'd like to see or any additional services you require. We are here to make your stay as enjoyable as possible.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back to AmericInn in the future.Best regards,Gshyam C.AmericInn - Grundy Center, IA

6/10 – Redelijk

Ricky

Positief: Netheid, personeel en service en voorzieningen
Think i will have to pay twice for the first night due to booking miscues.Room very dark. With all 4 lamps on, curtains open during the day could hardly read
1 nacht verbleven in september 2023
Reactie van Gshyam op 10 okt 2023
Dear guest,Thank you for sharing your feedback regarding your recent stay at AmericInn in Grundy Center, IA. We apologize for the inconvenience you experienced with billing and the room's lighting. Rest assured, we will investigate and address the billing issue promptly, and we'll also assess the room's lighting to improve the brightness for future guests. Your satisfaction is important to us, and we appreciate your input.Warm regards,GshyamAmericInn - Grundy Center, IA

6/10 – Redelijk

Randy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Expedia was supposed to tell the hotel we wanted the first floor room. They had no such a note from Expedia. Why is that?
1 nacht verbleven in augustus 2023
Reactie van Gshyam op 10 okt 2023
Dear guest,We apologize for any inconvenience you experienced regarding your room request. We rely on information provided by third-party booking platforms like Expedia, and if your request was not communicated, we regret the oversight. We'll work to improve our communication with booking partners to ensure a smoother experience for our guests. Thank you for bringing this to our attention, and we appreciate your understanding.Best regards,Gshyam,AmericInn - Grundy Center, IA

2/10 – Ontzettend slecht

Joy

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Carpet was sticky the bathroom had mold in the shower. Hair on the floors in the bathroom. Tv and lights didn’t work had to swap to different rooms. The whole place needs up dates!!
1 nacht verbleven in augustus 2023

8/10 – Goed

Kristal

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Dee Dee, Stevensille

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Brian

1 nacht verbleven in juli 2023

8/10 – Goed

Sally

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and clean!
1 nacht verbleven in juli 2023

4/10 – Matig

Donna

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten

8/10 – Goed

Ardell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

charles

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Melisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

8/10 – Goed

Tammy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room, comfortable bed and friendly staff
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
quiet, friendly, comfortable, reasonably priced, iowa. what more could you want?
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Tonia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

THERESA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

8/10 – Goed

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

6/10 – Redelijk

Kari

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
1 nacht verbleven in december 2022
Reactie van Dinesh C op 30 dec 2022
Dear Kari,Glad to hear you enjoyed your recent stay with us at Americinn Grundy Center Iowa. We do appreciate your comments about our staff, we will share your comments with our team.Hope to see you soon again!!!Thank you,

10/10 – Uitstekend

James

1 nacht verbleven in december 2022

8/10 – Goed

Robert

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
OK
1 nacht verbleven in november 2022
Reactie van Dinesh C op 30 dec 2022
Appreciate your ratings, We do value your time to provide feedback.we will be waiting to serve you again on your next visit.Thank you,

6/10 – Redelijk

Lon

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Location OK. Reservation/price difficult and time consuming. Breakfast nothing to write home about. Overall, adequate.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Nicole

2 nachten verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty good overall
They had a really nice breakfast. We had two rooms and they both had weird smells, one was almost over-powering (animal?) and the other just mildew smell. Bathrooms were nice, shower was clean and drained well. Staff were very friendly!
1 nacht verbleven in juli 2022

6/10 – Redelijk

Rhett

Reisde met partner
For the price not worth he money
1 nacht verbleven in juni 2022

8/10 – Goed

ROBERT

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wedding
Had a family wedding near by. We had a large group meet in the lobby afterwards. Had a good time.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel. Our rooms were clean and the check in/out went very smoothly. Breakfast is over at 9:00, and they mean it! That is kind of early for a Sunday, especially when the hotel is full. They shut the lights off in that area at 8:59 and started putting everything away.
1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lost my money and the room...
Super disappointed by my experience with American Inn recently. I made a mistake in a recent booking and reached out right away for help. No one helped me and I lost the room and all of my money. 😕 I honestly didn't even want my money back, I just wanted credit for my room so I could use it in the future. Hotels.com customer service was helpful, American Inn did not respond or do anything to help in this situation. Very disappointing.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very efficient and courteous
1 nacht verbleven in juni 2022

8/10 – Goed

Evelyn G.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

10/10 – Uitstekend

JEFFREY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A perfect people’s person and courteous!
I am very pleased with the lively and courteous staff and very helpful too.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Denise, URBANDALE

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderfully clean throughout the property. Comfortable beds. Quiet rooms and the best AC with a fan that runs all night. We slept extremely well! Breakfast was perfect & just enough to get you going down the road. Breakfast ends promptly at 9am and the young man let you know it when he turned the lights off. Older people couldn't see well to finish their food. That was weird and could easily be fixed. We just giggled. Overall...a perfect night of sleep which we needed. Thank you!
1 nacht verbleven in mei 2022

6/10 – Redelijk

Donn

Reisde met familie
Positief: Comfort kamer
Property is dated.
Room was comfortable. Breakfast was good. Dead ants all over bathroom floor, a couple in the dink.
1 nacht verbleven in mei 2022