2 outdoor pools, pool umbrellas

Beoordelingen van Copamarina Beach Resort & Spa

3.5 out of 5
Copamarina Beach Resort & Spa
Road 333 Km 6.5, Guanica

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 726 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 171 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1003 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lenin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Verdanza hotel is located in a great location and close to restaurants and Old San Juan. You don’t ned to rent. A car and can catch an Uber ride at low cost.
5 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 3 mei 2024
We appreciate your review, despite not being from our hotel.

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exelente
3 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 30 apr 2024
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros.

10/10 – Uitstekend

JOSE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good and excellent hotel
3 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 29 apr 2024
Thank you, your review is very important for us! I hope your next visit is around the corner. Call us if there is anything we can help you with!

8/10 – Goed

Pete

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful and quiet.
6 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 29 apr 2024
Thank you, your review is very important for us! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

ANGIEMAR

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo excelente. El lugar es hermoso, muy bien cuidado. Brinda un ambiente de relajación y calma. Las facilidades son hermosas y muy limpias. Los empleados fueron muy atentos y amables. La comida en el restaurante Las Palmad es buena, también nos encantaron los músicos que participan en el restaurante. Disfrutamos mucho nuestra estadía en familia. Este lugar tiene todo para disfrutar de unas buenas vacaciones. Recomendado.
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 30 apr 2024
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. ¡Nos encanta cuando sentimos que su experiencia en Copamarina fue más allá! Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

6/10 – Redelijk

Nadjah

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 29 apr 2024
Thanks for staying with us. , your review is very important for us! Call us if there is anything we can help you with.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exelente
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 26 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us!

4/10 – Matig

Allison

Positief: Voorzieningen
Negatief: Netheid, personeel en service
Location is beautiful but it smelled and the property is very understaffed. I really hope they make some changes like the noises of the air conditioning because it is a lovely location!
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 26 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us and we apologize that your expectations were not meet at all! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Lillian, Bayamon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel for families. Very friendly staff and amazing amenities.
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 24 apr 2024
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback!

10/10 – Uitstekend

Alberto

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A gem in the Puerto Rican countryside.
1 nacht verbleven in april 2024
Reactie van Jorialys Caraballo op 24 apr 2024
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with.

6/10 – Redelijk

Johanna, Gurabo

Positief: Netheid, personeel en service
Too pricey, cost ineffective. Advice stay in El Conquistador.
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 27 apr 2024
Thank you for your comment. We apologize for not meeting your expectations. Call us if there is anything we can help you with!

10/10 – Uitstekend

Angela Rene, St Louis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about my stay at Copamarina. The resort was truly beautiful. It was obvious that they take pride in cleanliness. My beachfront room was really cozy The staff was pleasant and courteous! The guard at the entrance made us feel welcome and safe. I can go on and on about how much I love this place!. My husband and I will definitely return.
3 nachten verbleven in april 2024
Reactie van Angelie (Reservations Department) op 18 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Goed

Sarah Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just spent a few days at Copamarina with my 2 kids. The pools were great and we loved going out with scuba dogs. We spent very little time there during the day, went out and explored local beaches. The restaurant was overpriced and offered fancier options than what we wanted after a beach day so we ate locally which ended up being great. Kids loved having the pool to go back to at the end of a long day.
4 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 17 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Alberto

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a beautiful place. Nice customer service. It is hidden gem in the Caribbean. Don’t hesitate about the driving from the main road , it is worthy. I will come back again soon
1 nacht verbleven in april 2024
Reactie van Angelie (Reservations Department) op 20 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Mariela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jorialys Caraballo op 16 apr 2024
Thanks for staying with us.! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
4 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 12 apr 2024
Thank you! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

Pedro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They take very good care of the facilities, especially, the gardens.
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback! Hope to see you in a next time!

10/10 – Uitstekend

ALBERTO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ooppooooooo
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Thanks for staying with us. Hope to see you in a next time!

4/10 – Matig

María

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aire acondicionado no funcionaba bn. El personal de mantenimiento muy temprano martillando, sin servicio de agua. En fin, no los recomiento
1 nacht verbleven in april 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Lamentamos que sus expectativas no se hayan cumplido, gracias por informarnos. Estaremos compartiendo su comentario con nuestros departamentos ya que nuestra misión es superar todas las expectativas de los huéspedes. ¡Esperamos nos permita mejorar su experiencia en una próxima visita!

10/10 – Uitstekend

Fransisco, San Juan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El servicio y la paz tan relajante
1 nacht verbleven in april 2024
Reactie van Angelie (Departamento de Reservaciones) op 8 apr 2024
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

10/10 – Uitstekend

Katiria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Thanks for staying with us. Hope to see you in a next time!

10/10 – Uitstekend

E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was an excellent experience, the restaurants with waitress service was a Prime service, but upon check out they charged us for the entire stay that had already been paid on Expedia. Then they gave us the Expedia credit, which I bought because it was a good deal, but the hotel charged me the regular hotel rate which is about $156.40 more per night. I called Expedia and they are working on the situation, I hope they honor the Expedia price.
2 nachten verbleven in april 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback! Hope to see you in a next time!

10/10 – Uitstekend

Gilennie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breath taking ocean views snd great staff. Very clean resort
1 nacht verbleven in april 2024
Reactie van Sue (Reservations Agent) op 7 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Katiria

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quede encantada, mi familia y yo volveríamos…. La limpieza, servició súper bueno y el lugar súper hermoso. De noche no es recomendable el camino ya que es muy oscuro con curvas poco peligrosas…
1 nacht verbleven in april 2024
Reactie van Sue (Reservations Agent) op 7 apr 2024
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. ¡Nos encanta cuando sentimos que su experiencia en Copamarina fue más allá! Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

8/10 – Goed

Sandra Ramos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the areas and serene ambiance of the hotel wonderful. This hotel has the potential of a being a fabulous 5 star facility. The staff is friendly but seemed overwhelmed (understaffed). Also in need of better training and owning guest complaints. The f&b staff at the main restaurant, was almost good (at this time just ok). The fine dining staff was very good. I believe that with additional training of the staff, this hotel could be a secluded jewel. We loved the integration of the Natural Resources into the surroundings.
3 nachten verbleven in maart 2024
Reactie van Jorialys Caraballo op 9 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Javier, Carolina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place a hidden gem. Nice for families.
3 nachten verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
so peaceful and beautiful. clean. helpful and friendly staff. i did not want to leave and would love to stay again.
2 nachten verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

4/10 – Matig

julio

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Falta de personal y comodidad en la habitacion para el precio por noche
2 nachten verbleven in maart 2024
Reactie van Angelie (Departamento de Reservaciones) op 4 apr 2024
Lamentamos que sus expectativas no se hayan cumplido, gracias por informarnos. Estaremos compartiendo su comentario con nuestros departamentos ya que nuestra misión es superar todas las expectativas de los huéspedes con un servicio de calidad que Copamarina tiene para ofrecer. ¡Esperamos nos permita mejorar su experiencia en una próxima visita!

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The resort was quiet clean. The rooms were a little outdated, but clean, and the food at the restaurant was delicious.
2 nachten verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thanks for staying with us. Our team works hard to make our guests happy and appreciates your feedback! Hope to see you in a next time!

10/10 – Uitstekend

Yari

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is absolutely stunning and immaculate. It is a secluded hotel, it is very clean, friendly staff, the views are breathtaking and the beach is safe and perfect for small children and snorkeling. I wouldn’t say it’s suitable for swimming as it is mostly shallow. Nonetheless, there are numerous beaches close to the property for swimming and other activities. The on-site drinks and food are delicious, but the prices are a bit high. We plan to visit again soon!
1 nacht verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! The shore of our beach changes seasonally, sometimes deeper, and other times shallower, but just steps away from our restaurant is Caña Gorda, the public beach which the guests have access to by walking from our shore. We also offer trips by ferry to Gilligan’s Island, which is a natural area protected by the Federal Natural Resources Department. For your next stay with us, you can contact our reservations department to help you with your future reservation! We are at your service, and we hope to see you soon!

6/10 – Redelijk

pamela

Reisde met familie en kleine kinderen
The room cleaning staff were friendly, helpful and kind.
7 nachten verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thanks for staying with us. Our team works hard to make our guests happy and appreciates your feedback! Hope to see you next time!

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent view
2 nachten verbleven in maart 2024
Reactie van Angelie (Departamento de Reservaciones) op 4 apr 2024
Thank you for your positive comments. We are glad to know that you enjoyed your stay with us. We hope your next stay is just around the corner!

10/10 – Uitstekend

Elizabeth

3 nachten verbleven in maart 2024
Reactie van Jorialys Caraballo op 10 apr 2024
Thanks for staying with us. I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

Kelvyn

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hidden and quiet location. The perfect gem.
3 nachten verbleven in maart 2024
Reactie van Sue op 4 apr 2024
Thank you, your review is very important for us! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

Lillian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Este hotel es mi “happy place” en Puerto Rico. Amo el vibe, la paz que refleja el lugar y el servicio que brindan.
2 nachten verbleven in maart 2024
Reactie van Angelie (Departamento de Reservaciones) op 4 apr 2024
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. ¡Nos encanta cuando sentimos que su experiencia en Copamarina fue más allá! Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

8/10 – Goed

mohammed, Altadena

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Nice and beautiful resort. But restaurants are expensive, beach is not great and full of vegetarians, and no special programming entertainment or shows were provided.
3 nachten verbleven in februari 2024
Reactie van Angelie (Departamento de Reservaciones) op 4 apr 2024
We are glad to hear that you enjoyed your stay with us! Please accept are apologies about the beach; the shore of our beach changes seasonally, sometimes is deeper and other times more shallow where seaweed tend to accumulate but just steps away from our restaurant is Caña Gorda the public beach which the guests has access walking from our shore. I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 – Uitstekend

Ade

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excelente facilidades los restaurantes muy buenos. Deberían remodelar un poco más las habitaciones para q estén más modernas
1 nacht verbleven in maart 2024
Reactie van Jorialys Caraballo op 5 apr 2024
Gracias por sus comentario positivo. Nos alegra saber que disfrutó su estadía con nosotros. Tendremos en cuenta sus recomedaciones. Esperamos su pronta visita.

10/10 – Uitstekend

Tom

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic resort. Immediate area is fairly impoverished, resort was wonderful. Beaches clean on the resort (not so much outside the resort unfortunately), easy to rent a kayak and snorkeling gear. Nice having onsite restaurant, as dining options a bit limited in Guanica and beyond. Mellow vibe, fellow guests were kind and not there for all night party atmosphere. Hiking nearby.
3 nachten verbleven in februari 2024
Reactie van Jorialys Caraballo op 5 apr 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

10/10 – Uitstekend

Ivan

2 nachten verbleven in maart 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful for anyone who enjoys being close to the beach! The pools were close, the boardwalk was close, their shack was close. It was an amazing place to be away from the city.
4 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Ava

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved this place. A true getaway for R R. lovely staff and so beautiful.
5 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Goed

Delaine

3 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

10/10 – Uitstekend

David B

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Room opened up to a broad esplanade. Venetian blinds and screens for fresh ocean breezes. Chill vibe. Not too crowded. Pretty remote—the final 3 miles are twist curvy narrow. Guánica still recovering from hurricane and earthquake 1-2.
4 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Goed

Bethzabet

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

6/10 – Redelijk

kristin

Reisde met een groep
Positief: Netheid
Copamarina is a lovely little resort with 2 pools and oceanfront location. The hotel is very clean and well taken care of. There is a small gym that is adequate for an average fitness person. The spa is nice but WAY over priced. A 2 hour massage and facial before tip was $500. In fact everything at Copamarina is expensive. The room rates are okay but expect to spend $50 or more for every meal after taxes, fees and tip even a simple breakfast. Its a pretty and relaxing hotel but there is nothing to do besides sun, pool, hire a boat, eat and drink. If you want super low key in a friendly environment then this place is great. The bed was comfortable, the room was big and the staff was really nice and helpful. People actually talk to each other instead of being on their phones. We met and got friendly with lots of other guests which was nice. The only downside was non of the rooms are ocean front, more like ocean view, a bit over priced, not near anything and buggy at night. And several guests got stung pretty badly from jelly fish so we stayed out of the ocean.
4 nachten verbleven in februari 2024
Reactie van Angelie (Department of Reservations) op 6 apr 2024
Thank you for your positive comments. We are glad to know that you enjoyed your stay with us. We apologize for not meeting your expectations and will be forwarding your comments to the different departments to improve future experiences. We hope your next stay is just around the corner.

10/10 – Uitstekend

LISBETH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was really breathtaking. Very well cared for and the staff very accommodating. Food was great-we often ate at the bar off the lunch menu. There was sea grass to deal with at the beach as others mentioned. The pools were well taken care off too. During our 9 nights we saw 4 weddings at the resort. Pretty common so know that atmosphere is there. We were fine celebrating our 30th anniversary so it was relatable. The neighboring public beach has less sea grass and clearer water but has been closed since the earthquake. You can still walk the shoreline to it. The area around Guanica is an old sugar factory. Old town, somewhat desolate and run down but a couple great restaurants right on the bay. Super food newer vibe and well done. Trasiego Sea Food Restaurant And El Desafío Bar & Grill. Great place and great nice folks. EXPEDIA however was terrible to deal with. Don’t use them to book a trip. They may price out trips at the highest rates, then negotiate discounts for their behalf. The hotel showed what Expedia sent them vs what we were charged. $450 diff. Expedia used to have a price guarantee and send you the diff if the price dropped now they keep it. Just deal with the hotel and save.
9 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Goed

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room we were in was not soundproof, it was noisy late at night. We were not given information on all activities and times, specifically exercise classes?? and what spa treatments were available and times. No information about hiking trails or nature.
5 nachten verbleven in januari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
Thank you for your feedback and please accept our apologies for not providing you with the necessary information at the moment you checked in, we are going to remember all of our agents to follow this procedure for a better quality service. I am truly sorry to hear that your expectations were not meet as our goal is to provide every guest with great experiences, we hope to see you in a near future.

10/10 – Uitstekend

Allan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful property with great service, happy and available staff with amazing views
2 nachten verbleven in februari 2024
Reactie van Idanis Pons (Reservations Agent) op 5 apr 2024
We are immensely thrilled to read that you enjoyed your stay with us here at Copamarina and that each and every single employee surpassed any expectations that you have had, providing that one of kind customer service that distinguishes us so much.

10/10 – Uitstekend

Scott

2 nachten verbleven in februari 2024
Reactie van Idanis Pons op 5 apr 2024
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!