Terrein van de accommodatie

Beoordelingen van The Fox & Hounds

3 out of 5
The Fox & Hounds
Slapewath, Cleveland, Guisborough, England

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 44 van 190 beoordelingen" "
Gastenscore: 8 - Goed. 79 van 190 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 190 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 190 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 190 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

henk, dwingeloo

Positief: Netheid
wel aardig
Krakende vloeren, lawaai op kamer door afzuig keuken, wel stijlvol ingericht. Bediening wel vriendelijk maar chaotisch.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
het hotel was zeer gedateerd.
De slaapbank in onze familiekamer was zeer oncomfortabel. Het meubilair was zeer gedateerd. Internet verbinding was slecht.

10/10 – Uitstekend

Lesley

1 nacht verbleven in juni 2023

10/10 – Uitstekend

stuart

Positief: Netheid, personeel en service en comfort kamer
great value for money ,
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

William

1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Stuart

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Not for families
If you want sleep before 11pm this is not the place for you, the music from downstairs is so loud until close there is no chance of sleep
1 nacht verbleven in juli 2022

6/10 – Redelijk

Karl-Heinz

1 nacht verbleven in juli 2022

8/10 – Goed

Tracy

1 nacht verbleven in juli 2022

6/10 – Redelijk

Kameron

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
All ok quick check in Rooms were nice and set up properly. Bad part was the shower wouldn’t get hot. Guessing boiler wasn’t turned on at 8am
1 nacht verbleven in juni 2022

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good location and friendly staff
1 nacht verbleven in juni 2022

4/10 – Matig

Mark

Zakenreiziger
Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Avoid
Arrived and reception was close, had to ring a number and told what room to take as door was open. Waited an hour for someone to come and see me with key and wi-fi code. No phone single at all in that area so couldn't ring out or send email while waiting.. very old dated room, poor shower but comfortable bed. I travel a lot and will not be returning.
1 nacht verbleven in juni 2022

6/10 – Redelijk

Graeme

1 nacht verbleven in mei 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not 100% as expected.
The room i was allocated was a standard room as opposed to the classic that was booked. Room cold on arrival and smelt a bit foisty. Room was clean, bed comfortable, tv reception wasnt the best. Shower water pressure was terrible. Poor lighting in shower room. Breakfast was only available from 9am which should be stated in the booking details, had i known this i wouldnt have stayed there.
1 nacht verbleven in april 2022

4/10 – Matig

Barbara

1 nacht verbleven in maart 2022

8/10 – Goed

Julian

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a short stay
1 nacht verbleven in februari 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service
OK for a stop over but i wouldnt go back in a hurry. Next door restrante
1 nacht verbleven in januari 2022

8/10 – Goed

Sheila

Zakenreiziger
Positief: Comfort kamer
Lovely room in a ‘tired’ building.
The entrance to the residence is a bit scruffy. Dreary grubby carpet up the stairs which made me apprehensive as to the state of the room. I was most pleasantly surprised. The room was really good with an excellent bathroom . One small ( literally ) thing that needs rectifying wold be that the room needs a decent kettle !!!
1 nacht verbleven in november 2021

10/10 – Uitstekend

Lonnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Paul

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Lavinia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property set well back from main road so not too much traffic noise. Lovely room and en-suite and staff very friendly. Enjoyed my stay.
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Bev

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely n clean .
Really lovely stay . The pub n cafe was really friendly. Food was amazing. But that’s nothing to do with the hotel. Room was lovely. The lady who runs the hotel was very moody. But was told after she is naturally like that. So don’t expect a smile when booking in. Shower was lovely but took a while to get hot. But would definitely stay again.
2 nachten verbleven in september 2021

6/10 – Redelijk

david

Positief: Netheid, personeel en service
1 nacht verbleven in september 2021

10/10 – Uitstekend

tamsin

Reisde met partner
Positief: Netheid, personeel en service
Really lovely spacious and clean room. Huge bathroom. Comfortable bed.
1 nacht verbleven in september 2021

8/10 – Goed

collis

1 nacht verbleven in september 2021

6/10 – Redelijk

Ian

2 nachten verbleven in september 2021

6/10 – Redelijk

Elizabeth

Negatief: Staat van de accommodatie en faciliteiten
Updating
The room was ok but the hotel needs updating the floor boards creek in every room the carpet needs changing it’s old and filthy the fridge was noisy and placed next to the radiator the hotel itself needs a lot of work on it the showers are old and need changing it has been like this for years and it needs some money spending on it to bring it up to spec
3 nachten verbleven in augustus 2021

6/10 – Redelijk

Audrey

Positief: Netheid
Negatief: Personeel en service
No customer service
I sent the following email to the Fox and Hounds I gave them the opportunity to reply sadly no reply: I would have liked the opportunity to discuss this in person, however, as reception was unmanned it was not possible. I booked and paid for a classic double room, I informed you I was bringing my dog. What we got was room 6 a standard double. If I remember correctly the standard was £132 for the 2 nights, we paid £143 for the classic double room. Reason for the classic was an armchair to sit in and a bit more space. Your receptionist requested an extra £20 for the dog for 2 nights, I assume for extra cleaning, no cleaning was done after 1st night. The bed was very uncomfortable the neighbouring rooms noisy, the floor creaked and the wardrobe rattled every time you walked past it. Unrestful night was had. I understand that not all rooms are dog friendly but surely if we cannot have the room requested you should have refunded the difference? I look forward to your reply prior to my review submission. However the Retriever Bar next door was fabulous food and service - they have nothing to do with the hotel side. So Buyer beware and make sure tou have a room in the main building as I am sure they would be much better!
2 nachten verbleven in augustus 2021

6/10 – Redelijk

Diana

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Great location, but only OK
Location is fab, room generous size and quiet. Staff try but only start around 11am. Breakfast in cafe next door starts at 9am. Next food options more than 2 miles away. Shower is useless with no water pressure. Wifi temperamental. Fridge in room seems nice but freezes everything. Would've been fine for a night, but not for longer trips.
5 nachten verbleven in augustus 2021

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv mast had burned down so landlord came out and fixed alternative signal. Great. Receptionist very helpful and friendly. Can’t wait to stay again. Great place.
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Danielle

2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very friendly and welcoming the food is really nice and the area where it is was amazing for walking
2 nachten verbleven in augustus 2021

6/10 – Redelijk

Geverifieerde reiziger

No one in check in - says to ring bell and nothing, cant ring mobile number as no reception and finally saw a ring doorbell with no instructions. Someone answered after 5 minutes. Overall check in needs to be made easier
2 nachten verbleven in augustus 2021

6/10 – Redelijk

Diane

Positief: Personeel en service
2 nachten verbleven in augustus 2021

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fox and Hounds
The hotel was a good size. But the restaurant is amazing, excellent food with a great choice on the menu
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Passing through Slapewath
The Fox and Hounds was a perfectly convenient stop whilst I was walking the Cleveland Way . Well priced , comfortable , and I was impressed with the effort that had obviously been made to make the room comfortable . I would be happy to stay again .
1 nacht verbleven in juni 2021

4/10 – Matig

s

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bed very uncomfortable
next door the retriever's pub and chase café wonderful
3 nachten verbleven in september 2020

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020

10/10 – Uitstekend

Jacqualyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well worth a visit
Very happy with the room and service. Very clean and everything at hand. We were in room 15 the red one with four poster bed. Had a meal at the adjoining restaurant. Very good selection. Also breakfast at the adjoining cafe.
1 nacht verbleven in augustus 2020

8/10 – Goed

Jo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Excellent location for walking the Cleveland Way. Food in pub was delicious and service very good too. The room was spacious and clean. The only issue we had was that the shower flow was weak.
1 nacht verbleven in augustus 2020

8/10 – Goed

Victoria

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and clean
Comfortable and clean. We had to wait to be checked in as we had arrived earlier than expected but the staff were friendly. Room had everything we needed and was clean.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Maggie, Birmingham

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Taking into account covid19 i wouldn't stay again. Owner friendly and room clean although the quilt had seen better days. The attached bar/restaurant are separately owned and was only open 1 day during our stay, prices for drinks extortionate from hotel reception. Very close by there are kennels or a house with dogs that barked and howled all night. Noy a very relaxing stay
4 nachten verbleven in juli 2020

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good size room
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Megan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic !!
Amazing stay. Fantastic rooms, quiet and relaxing. Brilliant service and restuarant
1 nacht verbleven in maart 2020

8/10 – Goed

Sam

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and comfy
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2019

8/10 – Goed

Gordon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy
Clean and comfortable staff very helpful
4 nachten verbleven in oktober 2019

2/10 – Ontzettend slecht

Debra J.

Worse nights sleep ever
There are two stand out problems. 1. The noise of bedroom next door when they ran water or had the fan on was horrendously loud making it capable for us to sleep. They switched the fan off at 2am!!! 2. We made a mistake in our booking and booked it one month ahead. This meant that when we turned up we had to pay for 1 nights accommodation again!!! Since this error it has been very difficult to get a refund for the 2nd night that never happened!!! We have tried numerous times to cancel the night booked in advance but it has been too difficult a process. All in all, an awful experience.
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
like everything especially the lovely staff who made my visit so memorable
1 nacht verbleven in september 2019