Serveert ontbijt, lunch en diner
Beschikbaarheid controleren

Beoordelingen van The Horseshoe Inn

3 out of 5
The Horseshoe Inn
Windmill Hill, Nr Herstmonceux, Hailsham, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 40 van 201 beoordelingen" "
Gastenscore: 8 - Goed. 86 van 201 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 201 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 201 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 201 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Een hotel voor 1 nacht.
Het hotel voldoet voor een nacht, maar het is oud en toe aan een vernieuwing. Het stof ligt in laagjes op de hotelkamer en er hangen spinnenwebben in de hoeken. Het schoonmaken is ronduit slecht. De bedden waren prima. Het hotelpersoneel heel vriendelijk. Prima ontbeten.
1 nacht verbleven in augustus 2018

4/10 – Matig

Evertdina, Zwaag

waar naar geld
kamer was schoon en ruim en schoon,maar en kleine douche ruimte. bed te zacht. Ontbijt was vet. omgeving rustig.

8/10 – Goed

Maarten, Delft

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice rural hotel
nice clean rooms, good food in the restaurant, nicely located for a trip to sussex

6/10 – Redelijk

John

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Geoffrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bill place to stay
Very convenient for everything
5 nachten verbleven in augustus 2020

4/10 – Matig

Geverifieerde reiziger

Poor conditions, the room smelt Damp, mould by the windows. Only 1 plug socket in the room by the TV nothing by the bed. The pictures on the internet, are not what you get. Ie: Rooms. Also no toilet brush!! Very disappointed.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

8/10 – Goed

Liz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy with our one night stay very sad that this lovely hotel is on its way out, loved it, but sadly no food available so we had to eat out elsewhere. It seems sad that we cannot spend our money there , which may help to keep it going !
1 nacht verbleven in augustus 2020

6/10 – Redelijk

Dominic

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Check in was fine. Receptionist very helpful and friendly. The property was very tired and rather depressing. Our room was dated and the beds were ancient although had obviously been fitted with newer matresses. The room itself was superficially clean, although all doors, both in our room and along the corridors, needed a thorough cleaning and a lick of paint. The breakfast was fine, with cereals, toast, juices and yoghurts on display, but we had to ask what was available when ordering cooked food. Menus would have been appreciated.
4 nachten verbleven in november 2019

8/10 – Goed

MR S M JERROM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

8/10 – Goed

KEV

Positief: Netheid, personeel en service en comfort kamer
Dated but comfy
Dated tired room but comfortable
1 nacht verbleven in september 2019

8/10 – Goed

karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019

6/10 – Redelijk

Yvonne

Positief: Netheid, personeel en service en comfort kamer
Weekend away
Very good stay room clean staff helpful.traffic loud but it was hot and had to leave window open.
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A charming inn with lots of beams situated in a East Sussex village.
2 nachten verbleven in augustus 2019

8/10 – Goed

Shaun

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Good Stay
Overall good stay at the Horseshoe Inn. Staff very friendly and helpful. Food was good and of a reasonable price. Building on the outside looks great but is dated and in need of an upgrade inside.
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Well worth considering.
There's a lot to like about this hotel: the staff are helpful, I had no complaints about the food, the building itself is interesting and my room was clean and quiet. That said, it is let down by a lack of maintenance. Most of the surfaces in my room were worn, the bathroom felt tired and the carpet was literally threadbare. I understand from the manager that they are now tackling the backlog of jobs that need doing and, when done, this really will be somewhere special to stay.
2 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don't Stay There.
The rooms are so unwelcoming. We were in Room 14, and whilst there were no complaints over the cleanliness of the bedding or bathroom, the carpets and paintwork are absolutely filthy. Carpets are hoovered, but they are a mass of stains, and need to replacing. The windows and paintwork I have added a photo of. It cost me £156.60 for 2-nights which is terribly overpriced in this day and age for such inferior rooms. Will never stay there again, and they ought to offer partial refunds to their customers. Simply disgusting.
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Obdulia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alex and tony were very accommodating and quite fun!
5 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very good in nice quiet surroundings and staff were very helpful
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old property with real character. Plentiful parking. Staff very friendly and helpful.
1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Glenn

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I booked a deluxe room (I don't think this was the one I was given) It did not match or look anything like the photographs. The Carpet was old, stained & dirty. The mirror was smeared and dirty. The Bed base fabric was ripped and a valance was badly fitted showing the damage. I had to stand on the chair and climb onto a wide window ledge to open the window and close the curtains. The flood lights shine straight into the bathroom and bedroom windows all night!! It was fairly windy during my stay and I was kept awake all night by something banging outside the window. The overall building was tired and in need of some refurbishment. On the plus side the guy behind the bar and lady serving breakfast were great.
3 nachten verbleven in juni 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
Very poor service in the restaurant bar. One night I was waiting for 10 minutes or more to be served while the barman was chatting in the bar, eventually I when to my room and got my keys and drove to the local chip shop to get food, just what you need after working all day.
3 nachten verbleven in mei 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
the character of the building is fantastic ! lovely location! however the room we stayed in was disgraceful old tatty and dirty and a broken shower! the carpet was grossly filthy and the amount of dust was awful. the staff were pleasant and helpful especially ed couldn’t fault him .
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
A little disappointed with the room which was advertised as a ‘Super Double room’ . There was nothing ‘Super ‘ about it. It was ordinary. In the photos , it shows the Super room as having a Four poster bed.- No such luck.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location and the room and the feel of the place.
2 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
On a rival at 3.30pm we were told there were no longer doing food for the rest of the day . We choose this inn on the great write up about the food , a member of staff answer was that you drive else where who might do food not very helpful.
1 nacht verbleven in april 2019

8/10 – Goed

chris

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Business trip
Great looking hotel, the rooms are very outdated. Service was great in the bar and staff are very accommodating
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Bill

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One to avoid
Bye far the worst hotel we have stayed in. The room wasn’t cleaned dispite constant requests we had to go out and buy pillows and toilet rolls as they would not replace them .we waited for 50 mins for Sunday lunch and when it came the food stuck to the plate as they forgot to bring it out and put it in the microwave We asked for a refund as we couldn’t eat it but was refused, After 3 days we said we wanted to move out and asked for our money back on the remaining days but the manager would not give us it back ,In my opinion I can see the manager running your hotel into the ground unless you replace him and sort the place out.
7 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in maart 2019

8/10 – Goed

sandra

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Good value for the traveler stopping for the night with helpful staff. The room was a bit cramped.
1 nacht verbleven in maart 2019

8/10 – Goed

Dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business travellers
Nice place to stay on business. Good breakfast.
2 nachten verbleven in maart 2019

6/10 – Redelijk

mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
man with a van
stopped overnight on a sunday arrived at 7pm note no food served after 6pm suday only so had to go to village nearby 5 mins for food nice curry house eastern promise was only place serving as the other pub served food at lunch only on sunday.heating is very warm in all hotel and room was exceptionatly well heated.good breakfast and nice staff.
1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service
Very dog friendly. Good value and friendly helpful staff. Facilities were fine although the property is in need of a spruce up.
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the friendliness of staff. Clean and spacious family room. Lovely food. Fast check in.
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Terry, West sussex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful ambience amazing decor. Excellent choices for all meals good food. Staff friendly and helpful. Highly recommended,will definitely visit again.
4 nachten verbleven in november 2018

10/10 – Uitstekend

Owen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

2/10 – Ontzettend slecht

s

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
We had booked a family room but by the time we arrived they had sold it and gave us a double. Ended up sleeping on the floor
1 nacht verbleven in november 2018

10/10 – Uitstekend

Sarah, Surrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel. Very clean room. Staff very friendly. Breakfast delicious. Very hard to find fault with any thing.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Saurabh, Bracknell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A night at the Inn
Stayed for a night as part of our mini break. Comfortable stay, nice big room, decent wifi. Staff is friendly . Decent bar food but could do with a few more options for Vegetarians. Few points to note 1. If staying on Sunday night, the pub stops serving food by 6.00 p.m 2. Would avoid the rooms near to the road if you are a light sleeper(it's an old building and sound glazing is not modern)
1 nacht verbleven in oktober 2018

8/10 – Goed

Laurence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with friendly staff.
Staff and awners were all very friendly and helpful. Food was good and room comfortable. What more can one ask.
1 nacht verbleven in augustus 2018

8/10 – Goed

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and nice place to stay very old
1 nacht verbleven in september 2018

6/10 – Redelijk

Geoffrey

Positief: Personeel en service
Live and learn
I walk with a walking stick and they don’t have a lift, and all the rooms are up a flight of stairs with only a bannister on one side. To make things worse when we got to the room there was no air conditioning which you said it did have in each room. Your discription never mentioned about stairs and no lift very disappointed.
3 nachten verbleven in augustus 2018

8/10 – Goed

Clara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

8/10 – Goed

Zoey

Good value for money
It was clean, staff friendly and nice food
1 nacht verbleven in augustus 2018