Hotels in de buurt van Ham Lake Library (Minneapolis - St. Paul)

'Only rated ok bc had our dog with us and it’s possible that they just let the room go bc it is marked for pets. The room smells of cat urine, lots of stains on lower bed. We travel with our dogs and have only 1 or 2 places worse than this room. Even lamps were crooked and really stained. Bathroom was fine. Really needs needs better cleaning treatments, new bedding, fix the lamps. Really no reason for a pet room to smell or look like this'

'Pros: property was clean, well maintained and furnished reusable hygiene products. Outside was clean and presentable. Cons: alot of workers love on the property. Amil a worker propositioned me for sex. The housekeeper Jaya told me to wait the first time I asked for towels while she sat on the floor on the phone was rude and very unprofessional after I asked her an hour later. Mohammed was trying to lure me into another room with a Jacuzzi for a few hours when I stayed the Jacuzzi by the pool was...

'Was hoping for a classic cup of coffee, but it came from a machine that had very strong coffee at EXTREME hott temperature.'

'Friendly staff'

'Average.'

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'Very nice place - super clean, easy to get to, close to many restaurants etc.'

'Great stay'

'Neither the sink or shower drained properly. One bed was so damaged that is kept flopping off and the other had an extremely loud squeak from the slightest movement. The room smelled of mold with the AC on. It was not a positive experience. One positive is the bedding was clean'

'Terrible experience. Dirty, out dated, TV didn't work, bathroom looked like my kid cleaned it, broken floor tiles, hair in the shower prior to us using it. Complimentary soap and lotion was USED, nasty! Room was noted "non smoking" but it stunk terribly like cigarettes. Front desk guy was kind but didn't seem to care much about his job. Decent price for the room, but for $205 a night... not worth it at all. Sent a complaint to Wyndham corporate as well.'

'The staff was amazing. Very professional, and polite. It is hard to find such wonderful customer service in most industries these days, but these ladies were all above spectacular...... The Hot tub was not working, but the pool was. A little chilly, but refreshing.... Room was clean....'

'The hotel is very aging and my rom has a strong damp smell due to the exhausting fan in the bathroom does not work. The air conditioner's fan is very loud. Talked to the receptionist about these to see if we could change our room, but she insisted that the fan was working, just quietly, and the air conditioner was dealing with the heatwave. Also, on the first day, I came to the front desk at 2:45 PM, only 15 minutes before the checking time, but the receptionist refused to check me in. We had to...

'clean room comfy bed'

'The faculty was nice and polite but… The reason I picked this hotel after a 12 hr day working outside in the heat was because it showed they had a pool in the hot tub. The pool was shut down when I got there and no hot tub existed. The room was dirty. The fridge smelled like fish. There was a cracks in the bathtub holes in the walls and the air conditioner was loud and kept me up all night. The towels were dirty and stained. There was also a towel stuck in the exhaust fan in the ceiling....

'Check in was very simple. Property was well maintained and rooms very comfortable.'

'Great stay for a few nights. Clean property friendly staff. The place can use upgrades but the beds were nice and comfy. Everything was clean.'

'Clean rooms Good breakfast'

'My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...