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Reviews of Matariki Sunset Apart Hotel

2 out of 5
Matariki Sunset Apart Hotel
Policarpo Toro s/n, Hanga Roa, Valparaiso

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Johan, Santa Clara

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff really friendly. The place was well maintained. Wish there was a screen at upstairs sliding door and on second story window. The kitchen has all equipment needed for cooking. Blender for fresh fruit smoothies. Unwound stay here again next time.
Stayed 5 nights in Mar 2024
Response from Carolina on 27 Mar 2024
Than you so much!

10/10 Excellent

Macarena

Stayed 7 nights in Dec 2023

10/10 Excellent

Rima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and welcoming. The room was as advertised, well outfitted and clean. Thank you all for a wonderful stay.
Stayed 2 nights in Oct 2023
Response from Matariki Sunset on 23 Nov 2023
Thank you for your Comment, you are very welome back!!

10/10 Excellent

amelia

Stayed 7 nights in May 2023
Response from Matariki Sunste on 16 May 2023
Amelia buenos días,Muchas gracias por su opinión, es muy importante para nosotros.Equipo Matariki Sunset.

8/10 Good

Qi

10/10 Excellent

Winfried

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ein toller Ort auf einer einmaligen Insel
Stayed 7 nights in Feb 2024
Response from Carolina on 27 Mar 2024
Thankyou so much!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
ロケーションが良く、部屋も広いと思います
ロケーション良く（タハイ儀礼村に近く、レストランも付近に多くて便利）、部屋も広く、空港への往復の送迎サービスがあるのが非常に助かります。 しかし、9時～13時以外の時間帯では宿のスタッフが施設に居ないのと、滞在期間中は宿のスタッフが部屋の中に入らないという施設のポリシーのために部屋の掃除がされない（タオルは受付に持参すれば交換してくれます）という点を理解する必要があります。
Stayed 4 nights in Dec 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estrenar
Excelente servicio y ubicación. La gentil y dulce atención de Teresa y Anya se llevan el premio. Gracias por hacer de nuestra estadía un placer.
Stayed 3 nights in Mar 2019
Response from Anja y Teresa on 31 Mar 2019
Pedro, , Muchas gracias por sus palabras, el placer fue realmente nuestro, gracias por su simpatía y empatía, esperamos que siga disfrutando y conociendo el mundo junto a sus amigos, ¡¡¡son los mejores !!!... y obviamente esperamos tenerlos nuevamente con nosotros.