Vind je ideale hotel in Harvard

'Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the...

'Poor breakfast served on plastic plates and pkastic forks and knives. And fior a $150 suite is not acceptable. '

'I believe the property is brand new. The front desk staff were lovely, friendly, helpful The room was stunningly, clean, beautiful stand-up shower. The lobby had water refilling station and breakfast was included I would happily stay there again'

'Yes very comfortable '

'Een heel prettig verblijf gelegen in een mooi stadje Sudbury. Sfeervol hotel, prachtige ruime kamers en heerlijke bedden. Het personeel is enorm aardig.'

'Bathroom should have a safety grab bar in the shower as well as hooks for towels.'

'There really aren’t many amenities and no pool. The tv didn’t work in our room and had someone come up to help but they said they would need to get someone the next day …… we never got help or could watch tv while there. The breakfast was really not good and got sick off of the undercooked eggs. '

'Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....

'Minor issue with tv in first room given. Desk staff very helpful and quickly resolved it, moving us to a different room. '

'Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not...

'The staff was so helpful and amazing! I don’t think I could ever stay at another location after this hotel. You get a large room and even kitchenette great free breakfast! Loved it! '

'Really liked the parking and room was clean '

'Staff is great '

'Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind.'