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Beoordelingen van Residence Inn by Marriott Hattiesburg

3 out of 5
Residence Inn by Marriott Hattiesburg
116 Grand Dr, Hattiesburg, MS

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 291 van 431 beoordelingen" "
Gastenscore: 8 - Goed. 90 van 431 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 431 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 431 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 431 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Helga

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
comfortable, clean, friendly and helpful stuff, safe area but you do need a car to get around
4 nachten verbleven in april 2024

8/10 – Goed

Selina

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not only was the room clean and stocked but every staff member was so polite and helpful.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Super nice staff. Clean, large room. Great location.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Penne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the firepit outside.
1 nacht verbleven in april 2024

8/10 – Goed

Warren K. Rogers,

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room, good layout, good bed, quiet
1 nacht verbleven in april 2024

10/10 – Uitstekend

Deborah

Positief: Netheid
Very clean and beautiful
1 nacht verbleven in april 2024

10/10 – Uitstekend

LaNae, Tacoma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in april 2024

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very convenient to Southern Miss, restaurants, shopping, etc.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible condition
The pull out sofa was very uncomfortable. The blanket to put on the pull out sofa was sticky feeling. You could feel the metal bars through the mattress. The king size bed was not much more comfortable. After 2 hot showers there was no more hot water. The WiFi was terrible. The bedside table was missing a knob, and the towel bar feel off the wall in the bathroom from simply hanging a towel on it.
2 nachten verbleven in februari 2024

8/10 – Goed

Tabetha

3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Whitney

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Charles

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Place
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Colleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always enjoy staying at a Residence Inn. Such a warm and inviting room.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Cynthia

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sheneka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Fred Spence, General Manager op 12 jan 2024
Sheneka, Thank you for your recent review of your experience at our hotel. We are so happy you enjoyed your time with us here, and we look forward to hosting you in the future.

10/10 – Uitstekend

Kimberly

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was excellent except the free breakfast. It was bad.
1 nacht verbleven in januari 2024

8/10 – Goed

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Service was great, as is the location. Stayed here previously & will stay again next time we’re in Hattiesburg
2 nachten verbleven in januari 2024

8/10 – Goed

Pamela

1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you Pamela for your recent review. I hope we get to see you again soon!

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean and room was very comfortable and for our party of 6. The staff (front desk, breakfast) were extremely nice and helpful at all times. We only stayed one night passing through but would definitely stay again!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
1 nacht verbleven in december 2023

10/10 – Uitstekend

Shakyra

1 nacht verbleven in december 2023

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Neha, Irving

Positief: Netheid, personeel en service
Good
1 nacht verbleven in december 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van General Manager op 12 dec 2023
Thank you for your recent response about your experience at our hotel. If you have a moment, give us some suggestions on what would have made this stay a 10/10! I would love your feedback.I'll bet letting my staff know just how much they are appreciated by you!We hope to welcome you again soon!

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome!
Excellent stay. Clean, modern, friendly helpful staff.
1 nacht verbleven in november 2023
Reactie van Fred Spence, General Manager op 27 nov 2023
Daniel, Thank you for your review of your experience with us. I am elated to hear that you enjoyed your time with us, and that my staff was able to provide you with excellent service. We all hope to welcome you to again soon!

10/10 – Uitstekend

Gwendolyn

1 nacht verbleven in november 2023
Reactie van Fred Spence, General Manager op 27 nov 2023
Thank you Gwendolyn for your feedback! We hope to welcome you again soon.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Fred Spence, General Manager op 7 nov 2023
Gregory, Thank you for your recent feedback about your stay at our hotel. I will be sharing with my staff just how much they are appreciated!

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We've stayed here before and have always been extremely pleased! Staff there is wonderful!
1 nacht verbleven in oktober 2023
Reactie van Fred Spence op 24 okt 2023
Thank you Keith for your review of your experience at our hotel. I am so pleased to hear you enjoyed the service you received with us.We hope to welcome you to Hattiesburg again soon!

8/10 – Goed

Khoa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Fred Spence op 24 okt 2023
Thank you for your response. I will be sharing this with my team.

10/10 – Uitstekend

Steve

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Excellent accomodations. Friendly staff. First time stay in Hattiesburg. Will definitely book again if travel takes me back to Mississippi.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 18 okt 2023
Thank you Steve for your feedback about your recent stay at our hotel. I am so glad to hear that you enjoyed the friendly service you received with us, and will be sharing this great news with my amazing staff.We hope to see you next time you come to Hattiesburg!

8/10 – Goed

Lawrence

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay overall
Nice property. Comfort bed and quiet area. The complimentary breakfast was a nice surprise. Staff were exceptionally friendly and helpful. The only drawback was a dirty kitchen floor and evidence of a prior dog ‘accident’.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 9 okt 2023
Thank you for your recent review of your stay at our property. I am so elated to hear you enjoyed the staff and my breakfast. I will make sure to let my team know how much you appreciated them.I will also notify management about the experience you had in the kitchen, it's not our standard and I will ensure this is an isolated incident.

10/10 – Uitstekend

Nina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff
3 nachten verbleven in september 2023
Reactie van Fred Spence, General Manager op 2 okt 2023
Nina,Thank you for taking the time to share feedback about your experience at our hotel.I am so happy to hear kind words on my staff. They are all truly superstars! I'll be letting them know just how much they are appreciated by you.We hope to welcome you to Hattiesburg again soon!

10/10 – Uitstekend

Scott

1 nacht verbleven in september 2023
Reactie van General Manager op 18 sep 2023
Thank you Scott for your recent review about your experience at our hotel. We hope to welcome you again soon. Thanks,

6/10 – Redelijk

Michael

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not what I was expecting based on reviews.
Had to wait 10 minutes for someone to come to front desk to check in. Appears they are under staffed. Had to go to front desk to get a tv control that worked. Bath room was in need of work. Shower rod pulling away from wall and tub spout pulled away from wall and loose.
1 nacht verbleven in september 2023

8/10 – Goed

Barbara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No complaints except couch sleeper not comfortable and blanket smelled so bad we couldn’t use it.
1 nacht verbleven in september 2023
Reactie van Fred Spence op 5 sep 2023
Thank you Barbara for your recent response. I will be sharing your review with my team to ensure we do not have these issues in the future.We hope to welcome you again soon.

10/10 – Uitstekend

Matt

Positief: Netheid, staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in september 2023
Reactie van General Manager op 18 sep 2023
Thank you Matt for your most recent review of your stay at our hotel.We hope to welcome you again soon.

8/10 – Goed

Donald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and nice. Only negative was being on the first floor next to the exit door where people were constantly going in and out starting at 4 am. The door slams shut was loud.
1 nacht verbleven in augustus 2023
Reactie van Fred Spence, General Manager op 21 aug 2023
Donald, Thank you for your review about your recent experience at our hotel. I am so happy to hear that you enjoyed your accommodations!I will be looking into this issue with the door that was near your room to see if there is anything we can do about the noise.We hope to welcome you again soon!

10/10 – Uitstekend

Gabriele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The guy at the check in was excellent, very nice and helpful. Would stay here again
1 nacht verbleven in augustus 2023
Reactie van Fred Spence, General Manager op 8 aug 2023
Gabriele, Thank you for your recent feedback. We are so happy to hear you enjoyed it at our hotel, and I'll be letting my staff just how much they are appreciated by you.We hope to welcome you again soon,

4/10 – Matig

Marilyn

Reisde met familie
The front desk was rude to my family. We had 3 rooms and checked in with 5 kids after traveling all day. We were there about 10 minutes when they started calling with noise complaints. Listen …. I know my grandkids are loud. But we were still getting settled in our rooms and they were excited to see cousins. Apparently a lady below was trying to sleep at 5:00 pm. I think they could have given us some grace since we just arrived. The hotel was nice and clean. The breakfast staff was very good. But we won’t go back.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Melvin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended!
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Rajesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in juli 2023
Reactie van General Manager op 1 aug 2023
Thank you Rajesh for your feedback about your recent stay at our hotel.We hope to welcome you again soon.

10/10 – Uitstekend

Yolanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo bien. Solamente la cobija del sillón cama podría ser mejor estaba muy percudida ya. Desayuno bien y buena atención de la señorita.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kirk

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, easy, convenient
Room was nice, check in was easy, and breakfast was good. Trash was still in trash cans when we arrived. One under cabinet door was broken. No pancakes at breakfast. No real issues and was nice stay would do it again.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Michael

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Be Sure they don't charge your room twice
The front desk charged me $380 dollars for the room and incidentals after i already paid online on hotels.com. i went to the front desk to let them know i was double charged and they said they'd get it taken care of and i still never received my refund. Also, room 106 door lock needs to be fixed, takes 2 minutes to wiggle the handle around to get it to open.
2 nachten verbleven in juni 2023
Reactie van General Manager op 3 jul 2023
Michael,I am sorry to hear about what happened with your account during this recent stay.I have checked what we have on file and have made sure this authorization was released back to your account. Depending on your banking institution you should see this hold dropped within 5 business days.Thank you for taking the time to share some feedback about your stay.

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean property. We would definitely stay again if we are in the area. The only thing I felt needed upgrading was the continental breakfast. There were few options and the food was ok. There wasn’t really a vegetarian option except cereal.
1 nacht verbleven in juni 2023
Reactie van General Manager op 3 jul 2023
Kimberly,thank you for your recent review of our hotel.I am so happy to hear that you enjoyed yourself with us.I will definitely be sharing this review with my staff to make sure we have enough accommodations in our breakfast area.We hope to welcome you again soon,

10/10 – Uitstekend

Peggy

1 nacht verbleven in juni 2023
Reactie van Fred op 3 jul 2023
Thank you Peggy for your recent review of our hotel!We hope to welcome you again soon!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Nice place with nice service
Very nice service. Door in suite was broken, but it was fine for us.
1 nacht verbleven in juni 2023