Serveert ontbijt, Amerikaanse gerechten
Beschikbaarheid controleren

Beoordelingen van Radisson Hotel Hauppauge-Long Island

3.5 out of 5
Radisson Hotel Hauppauge-Long Island
110 Vanderbilt Motor Pkwy, Hauppauge, NY

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 212 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 162 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 178 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 177 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 273 van 1002 beoordelingen" "

6,2/10

Netheid

6,8/10

Personeel en service

5,6/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

yasmine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great experience. I would love to stay here again. Very clean and organized. 🤗
4 nachten verbleven in mei 2024
Reactie van JX op 17 mei 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We're glad you found our service top-notch and enjoyed your stay. We look forward to welcoming you back, and don't forget to take a dip in our pristine pool next time!

6/10 – Redelijk

albert

Negatief: Staat van de accommodatie en faciliteiten
It had a restaurant near by and stores
3 nachten verbleven in mei 2024
Reactie van Radisson Hauppauge Hotel Team op 14 mei 2024
Thank you for your review we sincerely appreciate it

8/10 – Goed

DeForio

Positief: Netheid
I would like to see the front desk employees in uniforms. Each day it looked like "random" people were working behind the desk. No name tags, hats, people just hanging out behind the the desk. Additionally, I wasn't sure where or when the restaurant was open for breakfast. It looked dark and looked like it wasn't open. The TV had poor service in my room, but the room was clean.
2 nachten verbleven in mei 2024
Reactie van Radisson Hauppauge Hotel Team op 14 mei 2024
Thank you for your review. A uniform and name tag is essential, and we will work on getting this sorted out. Lighting the breakfast area and the TV service in the room will be our priority.

10/10 – Uitstekend

Omar arturo

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Ok
1 nacht verbleven in mei 2024
Reactie van Radisson Hauppauge Hotel Team op 14 mei 2024
Thank you for your review we sincerely appreciate it

6/10 – Redelijk

Bindya

Positief: Netheid, personeel en service
Cold breakfast
2 nachten verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 11 mei 2024
hank you for your review we sincerely appreciate it, we will drill down on what happened with your breakfast, our apologies

6/10 – Redelijk

Rose

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 12 mei 2024
Thank You for you Feedback

10/10 – Uitstekend

Carlos

Positief: Voorzieningen
Clean and peaceful
1 nacht verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 10 mei 2024
Carlos, Thank you so much for your 5/5 score and comments. We sincerely appreciate it!

2/10 – Ontzettend slecht

Michael

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 10 mei 2024
Dear Michael, Thank you for your feedback, we are sincerely sorry that we did not meet your expectations.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service
4 nachten verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 8 mei 2024
Thank you Patrick, we appreciate your 5/5 and will share it with the team!

4/10 – Matig

Robert

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at Radisson in Freehold NJ two nights ago. Property manager may want to visit this facility to see what a proper hotel should look like. The Hauppauge facility is broken down, old and the rooms in very poor condition. We even had to request a change in rooms due to half a dozen burn holes in the rug which were about the size of a quarter. Right in the middle 0f the room. Seriously.
1 nacht verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 6 mei 2024
Thank you for your Feedback, we are sincerely sorry we fell short of your expectations, We will address your review with the team.

2/10 – Ontzettend slecht

Carlos

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 7 mei 2024
Dear Carlos, Thank you for your feedback, we are sincerely sorry we fell short of your expectations. We will continue to train our team on service, and anticipate guest needs.

4/10 – Matig

melissa

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Im sure 50 years ago this place was something great....but now...not at all. I did not heed the warnings given in the majority of the reviews I read. Please don't make the same mistake. Upon arrival I noticed how dark it was inside. Reminded of a 1920's lounge. It was dark confusing...after taking the one and only elevator up to our floor, we then walked 8 blocks to our room...it was ridiculous. Got into our room only to find out the tv didn't work and neither did the thermostat. I went down to the desk to let them know. He sent up 2 "maintenance" guys who "fixed" the tv and air...of which neither ended up working right anyways. It wasn't their fault, i get that.they even told us most of the tvs were this way, so even if we changed rooms, we'd more then likely have the same issues. There was also no microwave to heat up the food we had. Another concern was that anyone could come in through the back entrance.. both doors were never properly shut and there was no lock that you had to swipe your keycard to get in...literally anyone could've come in, and even go into the pool area of which was not properly secured!!! Nothing to worry about there! So if you still decide to go, keep an eye on your kids! As crappy as the Clarion is, which isn't far away, i can say at least they have a working tv and microwave and doors that lock... never thought id give them a shout out...but there you go!!!
2 nachten verbleven in mei 2024
Reactie van The Radisson Hauppauge Team op 6 mei 2024
Melissa, Thank you for your feedback, and our apologies on the TV/Thermostat, and the doors , we will investigate these issues with the team. We are sincerely sorry we fell short of your expectations.

10/10 – Uitstekend

Christian, SAN ANTONIO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms and great staff
7 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 6 mei 2024
Thank you so very much for your review, and 5/5 Rating we sincerely appreciate it!

6/10 – Redelijk

Steven

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Stayed for 3 nights, not once did cleaning service clean the room. The room climate never went below 77 degrees even with adjusting the temp.
3 nachten verbleven in april 2024
Reactie van Radisson Hauppauge Hotel Team op 3 mei 2024
Thank you for your feedback. We are sincerely sorry to hear your stay was not up to our standard, and we will take corrective action.

2/10 – Ontzettend slecht

Jahmel

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was terrible…gave us someone else’s room key that was already booked.
1 nacht verbleven in maart 2024
Reactie van The Radisson Hauppauge Team op 2 mei 2024
thank you for your feedback we are sincerely sorry to hear your stay was not our standard, and we will make corrective actions.

10/10 – Uitstekend

Radia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and beautiful hotel and the staff are friendly
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 1 mei 2024
Thank you so much for your kind words, we sincerely appreciate it!

10/10 – Uitstekend

Karishma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 2 mei 2024
Thank you we sincerely appreciate your review.

2/10 – Ontzettend slecht

Greta

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is out dated. We could not watch live tv. Our room did not get cleaned by room service. Customer service was poor. The towels are thin and scratchy. The furniture was dusty. The building on the outside was not repaired and outdated. Parking lot was always difficult. I will never stay here ever again.
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 30 apr 2024
Thank you Greta for taking the time and giving us your feedback. We will speak with the team, for corrective action. We are sincerely sorry we did not meet your expectations.

6/10 – Redelijk

Margaret

Staff was slow even though there were no guests- not friendly whole place smelled of weed.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 29 apr 2024
Thank you for your Feedback we sincerely appreciate it. We will drill down on the Front Desk Check in, and the odor.

10/10 – Uitstekend

Christian, SAN ANTONIO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel located in central Long Island. The staff is great and the amenities are outstanding
7 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 29 apr 2024
Thank you for your Feedback we sincerely appreciate it

8/10 – Goed

Fallon

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room was clean but hotel is very old.
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 29 apr 2024
Thank you for your feedback, it is appreciated.

6/10 – Redelijk

Gary

Zakenreiziger
Negatief: Voorzieningen
Needs some upgrading
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 25 apr 2024
thank you for your feedback we sincerely appreciate it, and will share it with the team.

2/10 – Ontzettend slecht

Yigal

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would not recommend this hotel to my friends.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 24 apr 2024
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 – Redelijk

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 23 apr 2024
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 – Ontzettend slecht

shaunta

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nasty and not helpful
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 23 apr 2024
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 – Redelijk

Vanessa

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 23 apr 2024
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 – Uitstekend

Javier

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel muy lindo y limpio
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 – Uitstekend

Christian, SAN ANTONIO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location in central Long Island. Great for event hosting.
7 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 – Matig

Leota

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 – Redelijk

china

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 – Matig

Clyde

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 – Goed

Teshana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 – Goed

Anita

Reisde met familie
Positief: Personeel en service
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 19 apr 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 – Uitstekend

ana virginia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
4 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 17 apr 2024
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 – Ontzettend slecht

Antoine

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bad
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 17 apr 2024
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 – Goed

Fernando

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 22 apr 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 – Goed

Ruth

2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 19 apr 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 – Uitstekend

Christian, SAN ANTONIO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
7 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 15 apr 2024
Thank you for your feedback, we sincerely appreciate it!

4/10 – Matig

Joan

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Room was nice, clean. Ran out of hot water.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 15 apr 2024
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.

2/10 – Ontzettend slecht

Rick

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had to change rooms twice due to numerous issues. Hotel is a bit rundown and construction had to be done on the two overpasses due to collapses.
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 15 apr 2024
Thank you for your Feedback, we sincerely appreciate it, and we will address your concerns. Sorry out the overpasses a truck hit it this weekend.

4/10 – Matig

Tarnia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool access
2 nachten verbleven in maart 2024
Reactie van The Radisson Hauppauge Team op 15 apr 2024
Thank you for your feedback, we will utilized it to make improvements.

4/10 – Matig

Michelle

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property wasn't well staffed, the bar and cafe were not staffed. Common areas looked like they hadn't been vacuumed in weeks. Overall did not feel safe. Clientele were sketchy.
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 11 apr 2024
Michelle, Thank you for your feedback, we are sincerely sorry to hear that we did not meet the expectations of our guests, we will drill down on the areas you mentioned for corrective action. Thank you again

10/10 – Uitstekend

LING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 11 apr 2024
Dear Ling, Thank you for your 5/5 rating we sincerely appriciate it and will share with the team.

4/10 – Matig

Allen, Fredericksburg

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exterior doors remained unlocked to anyone who wanted to get inside. Rust on many metal parts. Non-smoking room had a strong smell of smoke. Grounds are filthy, lots of trash. Generally run down.
1 nacht verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 10 apr 2024
Thank you for your feedback, and we will address the exterior doors, rust, smoke smell, and Grounds. We are sincerely sorry for the inconvenience.

6/10 – Redelijk

Yuri

Reisde met familie
Nothing
1 nacht verbleven in april 2024
Reactie van Radisson Hotel Hauppauge op 9 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Kelly

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van The Radisson Hauppauge Team op 10 apr 2024
Thank you for your feedback, we sincerely appreciate it!

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 10 apr 2024
Thank you for your feedback, we sincerely appreciate it!

2/10 – Ontzettend slecht

Corinne

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
There was NO HOT WATER to shower. Pot smoking up and down the several halways I had to walk to my room. There was no cover pad on the ironing board. The hair dryer was dirty. Mold or serious staining in the toilet. The heat could not be controlled. The tv reception was horrible and the picture was larger than the tv screen. No ice in the ice machine. I will never stay here again. And I will be looking for a refund. I checked out at 6:99am just to get out since people were yelling at 1 am 3:38am 4:02am I was wondering if this has turned into a residence hotel? Shame on you Radisson. You use to be a lovely hotel
3 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 8 apr 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

4/10 – Matig

Nicholas

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were obviously not checked during last house cleaning. Personal items left by previous customer(box of dildos). Cold water showers, white tape covering holes in tub. Don’t call the front desk because no one will answer. Outside of hotel was awful, branches and garbage everywhere.
2 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 8 apr 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

10/10 – Uitstekend

Walter anderson

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in april 2024
Reactie van The Radisson Hauppauge Team op 8 apr 2024
Thank you for your feedback and 5/5 rating, we sincerely appreciate it