Superior suite, 1 kingsize bed, niet-roken, uitzicht op stad

Beoordelingen van Havana Dreams Boutique Hotel

3.5 out of 5
Havana Dreams Boutique Hotel
San Juan De Dios 120 Esquina Agucate, Havana

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 20 van 34 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 34 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 34 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 34 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 34 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice! the people where nice. The host was very nice! he helps you with everything even with the phonecharger
5 nachten verbleven in september 2019
Reactie van Brian op 3 okt 2019
Thank you for the lovely review ! We are so glad you enjoyed your time here at Havana dreams.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schöne aber laute Zimmer
Als wir dort waren leider eine große Baustelle nebenan, die auch am Wochenende bis in die Nacht gearbeitet haben. Wie von anderen bereits beschrieben sehr laut auch von der Straße, was wohl daran liegt das keine Fensterscheiben in den großen Balkontüren zumindest war unser Zimmer so. Räume sind ansonsten schön mit bequemen Betten und gutes Badezimmer. Hervoragend war das freundliche und hilfsbereite Personal dem ein großes Lob gehört.
3 nachten verbleven in maart 2020

10/10 – Uitstekend

Jose Daniel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super accueil top logement.
Super accueil par la femme de ménage il me semble. Très gentille, souriante et aimable. Très belle chambre numéro 5 avec beaucoup de charme et de confort. Seul petit bémol la rue donne sur une rue en travaux « un détail qui ne concerne pas le logement » sinon 2 grands lits, haut plafond en plein cœur de La Havane 3min à pieds. Si je retourne à La Havane je choisi je logement.
1 nacht verbleven in maart 2020
Reactie van Havana Dreams boutique hotel staff op 12 mrt 2020
Thank you for the lovely review we are glad you enjoyed your stay !

10/10 – Uitstekend

Victoria Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best place in town!
Really lovely place and centrally located. Brian and his staff were fantastic! We really enjoyed our time in Havana. There are great bars and restaurants nearby.
5 nachten verbleven in januari 2020
Reactie van Havana Dreams Boutique Hotel Property Management op 10 feb 2020
Thank you for the lovely review. We are glad you enjoyed your stay at Havana Dreams ! Safe travels.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Havana Dreams Boutique Hotel
Wonderful room in the centre of old town Havana. Welcoming team and great breakfast in the morning on the terrace. Just a small walk to restaurants and old town sights. Lovely!
4 nachten verbleven in december 2019
Reactie van Havana Dreams boutique hotel management team op 13 jan 2020
Thank you for the review ! We are glad you enjoyed your stay with us. Happy travels.

8/10 – Goed

eliana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Havana Dreams Boutique Hotel management op 13 jan 2020
Thank you for your review !

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not as expected in anyway, rundown and scary, driver doesn’t pick you up like you were told they would, so you find your own way back to a dirty over crowded ally way so noisy all night inside the hotel and out. Worst trip ever. I would never return, even if it was free. Total dump.
3 nachten verbleven in december 2019
Reactie van Havana Dreams Boutique Hotel Management op 13 jan 2020
Thank you for staying with us Mr Joseph Kitz. First and foremost I apologize that you didn't have the stay that you wanted to have. I however would like to clarify a few things, we are not located in an alley way, we are located on the corner of 2 intersecting streets. We apologize for the noise in the streets, however being right in the heart of old Havana that can happen and especially so at the end of the year! We are humans and make mistakes like everyone. We try to rectify any problems in a timely manner and are always open to suggestions as we are always trying to improve. The comments to us about not being a beach front property nor having a swimming pool on the property is completely out of our hands and we do not advertise that anywhere. We will not be blackmailed into discounted or free stays for positive reviews. We have and will always strive to give the best service to our clients as we tried to do for you, such as in aiding you with changing your flight back home due to last minute family plan changes, and we did call 3 taxis for you, each of which you cancelled last minute with $0 penalties to you. I wish you the best on your endeavors and safe travels to you and your family! Thank you for choosing us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente servicio, habitaciones muy lindas y cómodas y buena ubicación. Me encantó!
1 nacht verbleven in januari 2020
Reactie van Management Havana Dreams Boutique Hotel op 7 jan 2020
Thank you for your lovely review we are glad you enjoyed your stay !

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff make the stay special
The hotel is in the middle of the Old Havana district and close to major attractions. It is up a flight or 2 of some steep stairs. After an initial mishap with a misplaced booking the staff were very helpful and friendly and happy to assist with our questions. There can be late night street noise.
4 nachten verbleven in december 2019
Reactie van Hotel management - Havana Dreams Boutique Hotel op 4 jan 2020
Thank you Daniel for your review. We are glad you enjoyed your stay. Being downtown in the center of Old Havana sometimes comes with street noise more so for the end of the year celebrations. we appreciate your feedback and hope your stay with us again.

4/10 – Matig

Alexander

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Impressive mansion, bring earplugs, skip breakfast
Rooms in Havana Dreams boast ceilings of 4+ meters in a nicely restored 1920s building a short walk from the main square. Nice atmosphere and a wifi-free zone. On the less positive side, breakfast on the rooftop terrace is fine but non-hygienic, cooked in the wind in the middle of a construction site. The aftermath of the stay coincided for both of us with a nasty noro-virus. It can be fairly noisy late into the night in the heart of the old town in Havana – bring earplugs. The taxi to the airport reconfirmed twice never arrived. If this happens to you, walk towards Iberostar hotel, there are plenty there.
2 nachten verbleven in december 2019
Reactie van Management Havana Dreams Boutique Hotel op 3 jan 2020
Hi Alexander, Thank you for your feedback. We are sorry to hear you got sick on your trip. For the future and any future guests be careful in where you choose to eat and drink especially drinks that have ice in them as you could have possibly gotten sick anywhere during your stay. At Havana dreams we strive to be as careful as possible and we only use boiled or bottled water in our drinks and food. As for your taxi your driver did call to let us know he was five minutes delayed we understand you may have been in a rush and apologize for any inconvenience this may have caused you. Thanks for choosing us and safe travels.

8/10 – Goed

Claudia Rocio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Brian Havana Dreams Boutique Hotel op 3 jan 2020
Thank you for your review Claudia. We are glad you enjoyed your stay.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for Havana Vieja
The hotel is in a great location, especially for Old Havana. Staff were very friendly and helpful. The room was spacious, with a large fridge and balcony, and very clean.
4 nachten verbleven in december 2019
Reactie van Brian - Havana Dreams boutique hotel op 25 dec 2019
Thank you for the lovely review ! We appreciate it. Please come back anytime you are in Havana.

10/10 – Uitstekend

Jenny

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place to stay in Havana!
Everything was perfect, from location to room to service. The sweetest ladies work here and beyond helpful. I highly recommend this hotel to get a feel for what’s it’s like to live in a historic apartment building without the touristy fuss of the larger chain hotels.
2 nachten verbleven in december 2019
Reactie van Brian op 19 dec 2019
Thank you for your lovely review ! We are so glad you enjoyed your stay.

10/10 – Uitstekend

Arturo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Brian - Havana dreams boutique hotel op 5 dec 2019
Thank you for your review ! We are happy you enjoyed your stay. Safe travels.

10/10 – Uitstekend

Yulia, New York

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing stay in Havana Dreams! Bryan was very friendly and shared with us so many information about Havana, restaurants and places to visit! Highly recommend.
1 nacht verbleven in november 2019
Reactie van Brian - Havana Dreams op 3 dec 2019
Thank you for staying with us Yulia and for the great review.

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in november 2019
Reactie van Brian - Havana Dreams Boutique Hotel op 27 nov 2019
Thank you for your review !

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We felt we were in the Family. All the people very hospitable and the owner excelente person.
3 nachten verbleven in november 2019
Reactie van Brian - Havana Dreams Boutique Hotel op 27 nov 2019
Thank you for the great review, we are so happy you enjoyed your stay.

8/10 – Goed

WOO

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2019
Reactie van Brian - Havana Dreams op 23 nov 2019
Thank you for your review !

10/10 – Uitstekend

A.Maldona, New York

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place, very clean and the breakfast was great!
4 nachten verbleven in oktober 2019
Reactie van Brian- Havana dreams boutique hotel op 3 nov 2019
Thank you for the great review ! We are glad you enjoyed your stay.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Havana Dreams Boutique Hotel is located right in the action within Old Havana - walking distance to everything. I felt very safe and secure. The room is air conditioned and has a private bathroom. The room is tastefully decorated and has the most comfortable beds! There is a small balcony off the bedroom which is excellent for watching life unfold in old Havana town. The terrace on the roof top serves up beautiful breakfasts and the staff were friendly and caring. I would definitely stay here again!
3 nachten verbleven in september 2019
Reactie van Management - Havana Dreams Boutique Hotel op 17 sep 2019
Thank you for your review ! We are glad you enjoyed your stay at Havana Dreams.

8/10 – Goed

HUMBERTO

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nos encantó la amabilidad de todo el personal, gran disponibilidad y profesionalismo
3 nachten verbleven in augustus 2019
Reactie van Brian - Havana Dreams Boutique Hotel op 12 aug 2019
Thank you for your review.

8/10 – Goed

Barbara A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed but could do better.
We would have liked a few standard toiletries for the price. No tissues, shower cap Etc.No. Wifi
6 nachten verbleven in juni 2019
Reactie van Staff Havana Dreams op 28 jun 2019
Thank you for staying your comments we will take into consideration. However internet is not legally permitted in private casas.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pulled up to the place we were staying and was nervous at first but this was absolutely beautiful on the inside and everyone was so helpful and kind. Made us feel at home and so welcomed. Breakfast on the terrace was perfect!! Location was right in the middle of lots to walk and see. Would definitely recommend staying here to anyone traveling! Property management/owner was so helpful and full of information. Thank you so much!!
1 nacht verbleven in mei 2019
Reactie van Brian op 9 mei 2019
Thank you for your lovely review we are glad you enjoyed your stay.

10/10 – Uitstekend

sophie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait
Très bien placé au cœur de Habana vieja, une équipe au top et un hôte d’une extrême gentillesse et d’une aide précieuses. Les chambres sont spacieuses et très jolies. On s’y sent bien tout de suite.
3 nachten verbleven in april 2019
Reactie van Brian op 9 mei 2019
Thank you for staying with us we appreciate the kind words. Safe travels !

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great—- can walk everywhere- safely! Don’t let the entrance and third world facade put you off. Inside is spotless clean large rooms with all you need—- AC, well stocked refrigerator, large and well functioning bathroom all tile, nice firm beds, extremely helpful and friendly staff,rooftop patio for great Breakfasts of fresh fruit, eggs, waffles, toast, and great coffee with steamed milk——all very reasonably priced!!!! Owner is always ready to help and make suggestions so You will have a great Cuban experience. The only negative thing to say is to be prepared for the steep steps up to the small lobby area. This place grows on you..... you are surrounded by the real Cuba..... right down to hearing roosters crowing on the distance!
4 nachten verbleven in april 2019
Reactie van Hotel Management op 17 apr 2019
Thank you for your review!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Kind and helpful staff. Clean. Centrally locates in historic area. Highly recommend
1 nacht verbleven in maart 2019
Reactie van Hotel Management op 17 apr 2019
Thank you for staying with us !

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
スタッフの対応が良く、朝食も楽しめました
4 nachten verbleven in maart 2019
Reactie van Brian op 20 mrt 2019
Thank you for your review and choosing us to be your home away from home!

10/10 – Uitstekend

Jure

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect choice for exploring Havana
Amazing choice. The hotel is in the heart of the old town which is basically the place to be in Havana. Shalini and Brian helped our family organize a beautiful stay in Havana, Vinales signature trip was perfect, rooftop terrace breakfasts with fresh fruit and juices will stay in our memories forever. The staff is super friendly and easy to talk to even though we don't speak Spanish well. The room was comfortable and clean, roomy shower, full fridge of beverages at affordable prices since basically everything is hard to get in Havana. Brian helped us with lots of insider info on Havana and Cuba in general which made our trip to other places in Cuba simple and enjoyful. Perfect choice, will book again if we ever come to Havana again...
3 nachten verbleven in februari 2019
Reactie van Havana Dreams staff op 7 mrt 2019
Thanks Jure for your review ! We enjoyed meeting your family and hope you come back again soon. Thanks for choosing Havana Dreams as your home away from home.

8/10 – Goed

Timo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Havana Dreams op 16 jan 2019
Thank you for staying with us and hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay great location great friendly warm service.
2 nachten verbleven in januari 2019
Reactie van Havana Dreams Boutique Hotel op 16 jan 2019
Thank you for your kind words. Hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owners were very helpful and kind. The location is great. It was steps away from our tour meeting place and many restaurants.
2 nachten verbleven in december 2018
Reactie van Havana Dreams Boutique Hotel op 8 jan 2019
Thank you for your review!

10/10 – Uitstekend

Myra-Jade

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing little gem in the heart of Havana
We were so happy to have found the Havana Dreams Boutique hotel. Even before we arrived the hosts were super accommodating and helped make some last minute changes for our group... The hotel itself is beautiful and has amazing character, and the hosts made us feel like we were staying with old friends. The information they gave us about the city helped make everything better. It was a different world than the all inclusive resorts we have been staying in, and the rooftop breakfast was the cherry on the top. If we come back to Cuba we will surely be back to stay here!
1 nacht verbleven in december 2018
Reactie van Havana Dreams Boutique Hotel op 2 jan 2019
Hi Myra-Jade! Thank you for the lovely review. We hope to see all of you back here again soon it was our absolute pleasure having yourself and your family stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in december 2018
Reactie van Havana dreams boutique hotel op 2 jan 2019
Thank you for your review. We appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Havana Dreams is situated perfectly for exploring Habana Vieja & beyond. From the time of my booking the owner Brian was great at communicating and answering any questions I had. Checking in was seamless and we took advantage of the airport transport that they offered. The room is newly renovated, very clean and beautifully decorated. I have not stayed in a room anywhere in Cuba with this value. We had a beautiful balcony facing the city streets. The bed was very comfortable. There is also an area to hang clothes and a fridge containing a vast amount of beverages for purchase. Our room and bathroom was cleaned everyday! Breakfast is served every morning on the rooftop terrace with a great view. I could not recommend this place enough. I have never had such a lovely experience at any hotel. Thank you to Brian and his team for making this trip an incredible experience. Royston T
2 nachten verbleven in november 2018
Reactie van Havana dreams boutique hotel op 2 jan 2019
Thank you for your very kind review. We strive to make guest experiences the best they can be when visiting Havana Cuba. We are glad you enjoyed your stay!