Uitzicht vanuit accommodatie

Beoordelingen van Hotel Paseo Habana

3 out of 5
Hotel Paseo Habana
Calle 17, Esquina A. Vedado, Plaza de la Revolucion, Havana

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 7 van 26 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 26 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 26 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 26 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 26 beoordelingen" "

7,2/10

Netheid

8,4/10

Personeel en service

9,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Åse

Positief: Personeel en service
cuba havanna
3 nachten verbleven in maart 2020

8/10 – Goed

CONSUELO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buena experiencia
Excelente estadía! Volvería a repetirla!
2 nachten verbleven in februari 2020
Reactie van vivian op 19 feb 2020
gracias por su opinion , nos encantaria tenerla como cliente nuevamente en el hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
立地は良くないが、満足
立地は中心からは遠いのでタクシーで移動することになります。スタッフは英語が話せるので心配ないです。シャワーの温度調節がとても大変でした。朝食は良かったです。
2 nachten verbleven in december 2019
Reactie van vivian op 19 feb 2020
ご意見ありがとうございます

8/10 – Goed

mario

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in november 2019
Reactie van vivian op 2 dec 2019
gracias por su opinion espero que regrese nuevamente , gracias

8/10 – Goed

Valeria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van vivian op 21 nov 2019
estimada valeria ,gracias por su opinion nos encantaria tenerla entre nosotros en otra oportunidad

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel ist sehr schön und die Mitarbeiter sehr freundlich. Sehr nett alles
5 nachten verbleven in oktober 2019
Reactie van vivian jefa de recepcion op 26 okt 2019
uten nachmittag Vielen Dank für Ihre Meinung. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt hatten

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The hotel had a good location. Hotel was welcoming, the lobby was clean and nicely furnished.The staff were super helpful in giving suggestions on how to see the city and get around. The food was reasonably priced and tasted good. The air conditioning worked, however, the toilet and shower had minor issues with water going down the drain.
1 nacht verbleven in juli 2019
Reactie van vivian op 22 jul 2019
hank you for your opinion Eduardo, we would very much like you to return to our hotel. In fact we thank you for choosing us, the hotel really begins to prepare for an investment process which will greatly improve the hotel floor and raise the standard of the rooms , we invite you to come back so you can have an even better experience

10/10 – Uitstekend

EDUARDO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo muy bien. Una excelente ubicación.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in La Habana
Staff were very welcoming, walkable area, no complaints
2 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
親切なスタッフ
スタッフがとても親切。設備は限りある中で頑張っている感じ。たまにエレベーターが止まる。 WIFIはこのホテルでのみ使用できるタイプで1時間2CUC。通信状況は悪くないが、ロビーエリアのみ。 部屋の木製家具に虫がいるようで、木屑が毎日出てくる。これもキューバかな、と思えばあまり気にはならない。観光するにはあまり便利な場所ではないが、タクシーも呼んでくれるし、近くに食べる場所もある。
1 nacht verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
12 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Reactie van Commercial Department op 18 mei 2018
Thank you for your comments, we are working on the improvement of hotel rooms

2/10 – Ontzettend slecht

emilie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mediocre
Personnel sympathique, par contre pour tout le reste c était médiocre, les draps étaient pleins de tâches, des insectes dans le lit!! Le petit déjeuner était vraiment pas bon!
Reactie van Commercial Department op 18 mei 2018
Cher client, nous sommes désolés que vous ne vous sentiez pas bien dans notre hôtel, nous travaillons sur l'amélioration des services. La question des insectes que nous allons examiner, parce que d'habitude nous n'avons pas de plaintes à ce sujet

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Minha avaliação se refere ao Hotel Riviera Habana
Minha avaliação se refere ao Hotel Riviera banda para Onde Eu Fui mandado por falta de água no Sercotel Paseo
7 nachten verbleven in maart 2018
Reactie van Commercial Department op 18 mei 2018
Prezado cliente, obrigado por seus comentários

8/10 – Goed

Saad

Positief: Personeel en service
Reactie van Commercial Department op 18 mei 2018
Thanks for your comments

8/10 – Goed

Jen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We love the staying with this hotel
I love staying here with the friendly neighbours around.
3 nachten verbleven in oktober 2017

6/10 – Redelijk

Terry, Vancouver, BC

Positief: Personeel en service
All is well except for no water!!!
Overall our stay was very nice. The restaurant and Bell staff are really helpful and friendly. The young Bell guy greeted us at the taxi and carried our luggage to the room and made sure everything work before he left. And when we were leaving, another Bell guy made sure we had a taxi to Airport at 5.30am in the morning. The only thing is they turn off the water, so no water to shower after a long walk in the hot weather. They will turn on for a few hour window but it will be off again before you know it. The rates also include breakfast which was decent, after all its Cuba, the hotel food is probably much better than what they eat. Again the restaurant staff are very friendly.
2 nachten verbleven in oktober 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Para 1 noite perfeito
Para passar 1 noite foi perfeito, ele fica no centro perto de tudo e nos ajudou a chegar no Porto de Cuba.
1 nacht verbleven in oktober 2017

4/10 – Matig

Ariel, San Francisco

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Friendly staff but almost no running water
Pros: friendly staff, especially the "concierge" guys outside who help with getting you a ride and finding your destination. Air conditioning was super nice in the humidity, and there was wi-fi on the lovely terrace outside if you had a wi-fi card. Cons: we had to call the front desk anytime we wanted water in the room, even to flush the toilet or wash our hands. Sometimes it would be a few minutes, sometimes they said they were out of water and it would be a few hours. When paying for a hotel, being able to shower and use the toilet shouldn't be too much to ask for!
2 nachten verbleven in september 2017

2/10 – Ontzettend slecht

Sarah, Florida

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Please consider other hotel options
The best way to explain my 4 night stay at Sercotel Paseo Habana, it was like being in the military and spending 4 nights in the field. Maid service is poor and they don't leave wash clothes in the room. They never exchange out dirty towels for clean ones. However, the most disgusted things about this hotel, the water gets turned off. You could be in the middle of a shower and the water cuts off. Don't think about flushing twice because the tank might not refill, and pray there's enough water left in the pipes to wash your hands.
4 nachten verbleven in augustus 2017
Reactie van Commercial Director op 3 sep 2017
Thank you for your comments, we are working on improvements in the hotel we are really presenting problems with water supply, which is a discomfort for our customers, we are very sorry for this situation and hope to improve in the coming days

6/10 – Redelijk

Jackie

Negatief: Staat van de accommodatie en faciliteiten
Not the best
Not the best Hotel, but I guess 3 stars in Cuba cannot be compared to other countries. Its possible to eat dinner but only if the chef feels like cooking that Day. For some reason they Close the water several times a Day and you have to dial rge reception to get them to open it again. Very annoying. If they need to Save water a simple Sign stating times of the Day where water supply is closed would remove a Lot of complaints from guests. I would not recommend this Hotel . Find a casa instead. Much Better
2 nachten verbleven in augustus 2017
Thank you for your comments, we are working on improvements in the hotel we are really presenting problems with water supply, which is a discomfort for our customers, we are very sorry for this situation and hope to improve in the coming days

8/10 – Goed

Vivian, Miami, FL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
Stayed here just one night but was very pleasant. Good food, great ac in room. Only complaint would be lack of cold water in shower, it started out cold, then nice, then boiling and could not get cold water again. But since we were only there one night did not say anything to them. Room was clean as well as the rest of the hotel.
1 nacht verbleven in juli 2017
Reactie van Direccion Comercial op 7 aug 2017
Dear Customer Thank you very much for your comments about our hotel. At the moment we are working on improving the services and rooms of our hotels in Havana. We hope in a few months to complete a general repair and to provide a better service

2/10 – Ontzettend slecht

Beverly

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ended up not staying there, room dirty, nothing in walking distance.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff very friendly and helpful, air conditioning worked well and tasty breakfast

4/10 – Matig

Happa, BC Canada

Negatief: Personeel en service, comfort kamer
Stay somewhere closer
This is not a hotel's problem but the water service was down. There was constant noise outside and, of course, the airconditioning was very loud but you can't help keeping it on. I hardly slept during my stay. it was 10 CUC to Old Havana by a cab, and it may be better to stay closer because you are out by 20.00 US right there already. At breakfast, we found some buns had mold and I left one I had picked up beside the tray of the buns. A chef came out and put it back to the tray. Were they special buns? The coffee was good and the lady server we had was kind. I was afraid to ask about the buns. A bellman tried to overcharge us for a taxi to the airport, which made me really mad.
2 nachten verbleven in mei 2017
Reactie van Commercial Department Sercotel Cuba op 19 jun 2017
Dear Customer First of all, we apologize for the inconvenience that we can cause during the stay in our hotel. Our hotel chain just a few months ago began with the administration of these hotels in Havana, we expect the next months to start with the improvements that we are scheduled to carry out in the hotels. On the situation of the water supply, it really was like this, at the moment there is a break in Havana and there are affectations of water, in the majority of the zones Commercial Department Sercotel

6/10 – Redelijk

Ronny

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Dear Customer First of all, we apologize for the inconvenience that we can cause during the stay in our hotel. Our hotel chain just a few months ago began with the administration of these hotels in Havana, we expect the next months to start with the improvements that we are scheduled to carry out in the hotels. Commercial Department Sercotel