Pros: friendly staff, especially the "concierge" guys outside who help with getting you a ride and finding your destination. Air conditioning was super nice in the humidity, and there was wi-fi on the lovely terrace outside if you had a wi-fi card.
Cons: we had to call the front desk anytime we wanted water in the room, even to flush the toilet or wash our hands. Sometimes it would be a few minutes, sometimes they said they were out of water and it would be a few hours. When paying for a hotel, being able to shower and use the toilet shouldn't be too much to ask for!