6/10 – Redelijk
javaughn
Reisde met familie
27 jul 2025
Negatief: Voorzieningen
We stayed at this location 6-days ago. My wife was told she could access the gym at 6 am upon check in. When we came back, the desk told her that the gym wasn’t available until 7 am. There’s no sign and we got conflicting information so that was frustrating. Especially when you’re traveling and on a tight schedule. When I checked in on the 22nd I stood at the counter for several minutes waiting on someone to finally come to the counter. Finally I rang the bell that was on the counter, and the two individuals behind the partition made an expletive comment as they finally came around the counter to service me. When I checked out the following morning, I waited at the counter along with another gentleman for someone to check us out. There were two hotel employees sitting on the bench directly outside of the doors in view of the desk. The other gentleman rang the bell and someone came from behind the partition, who couldn’t help us. The two female employees sitting outside finally came in to service us. Nothing like getting that smoke break in. All in all, the fold out beds mattress is paper thin, and hotel staff service and professionalism needs improvement.
javaughn
1 nacht verbleven in juli 2025