Een bureau, verduisterende gordijnen, een strijkplank/strijkijzer

Beoordelingen van Ameriview Inn and Suites

2.5 out of 5
Ameriview Inn and Suites
8288 S Main St, Helen, GA

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 71 van 277 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 277 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 277 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 277 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 277 beoordelingen" "

6,2/10

Netheid

7,2/10

Personeel en service

5,4/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karl

2 nachten verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Karl,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back in the future.

6/10 – Redelijk

Yeawah

Positief: Netheid, personeel en service
There was a smell in the room that made it difficult to breathe. After a while, you get used to it, I guess but it's still hard. I only stayed for the night. The service was good.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 2 mei 2024
Dear Yeawah,Thank you for your feedback and 3 out of 5 ratings. We apologize for the unpleasant smell in your room, which made your stay uncomfortable. We'll investigate and address this issue promptly to ensure a more pleasant experience for our guests in the future. We're glad to hear that you found the service good, and we appreciate your understanding.Sincerely, Hotel Manager

6/10 – Redelijk

Tino

Reisde met partner
Positief: Personeel en service
The hotel is old and needs a renovation but it's ok to stay if you just need a place to sleep.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 26 apr 2024
Dear Tino,Thank you for your feedback. We appreciate your understanding regarding the condition of our hotel and are glad you found it suitable for your sleeping needs. We'll take your comments into consideration as we continue to strive for improvement.Sincerely, Hotel Manager

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The guy at the front desk was very nice. Our carpets in our room were freshly cleaned. Property was nice and clean. Very good customer service. I would definitely stay again.
1 nacht verbleven in maart 2024
Reactie van Manager op 17 apr 2024
Hello Judy,We're delighted to hear that you enjoyed the service from our front desk staff and found the property clean. It's fantastic that you appreciated the freshly cleaned carpets in your room. Should your travels bring you back this way, we look forward to welcoming you again.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Manager op 24 mrt 2024
Hello Amanda,We are delighted to hear you thoroughly enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out so we can ensure your next visit is just as fantastic.

10/10 – Uitstekend

Amanda

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I do not have any complaints about the property it was clean the room was nice clean and comfortable the gentleman that checked me in was super nice. I will definitely be staying there again.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 18 mrt 2024
Dear Amanda,Thank you so much for your perfect 5-star rating and glowing review! We're thrilled to hear that you found our property clean, comfortable, and welcoming. It's fantastic to know that our staff made a positive impression on you during check-in. We can't wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager

4/10 – Matig

Linda

Negatief: Netheid, staat van de accommodatie en faciliteiten
The bathroom was dirty and the refrigerator had a noise.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 19 feb 2024
Dear Linda,We apologize for the cleanliness issues you encountered in the bathroom and the noise from the refrigerator during your stay. Providing a clean and comfortable environment is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback will be shared with our housekeeping and maintenance teams to ensure that immediate improvements are made to address these issues. We hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

6/10 – Redelijk

LeAnn

Reisde met een groep
It’s an older hotel so you hear everything!
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 19 feb 2024
Dear LeAnn,We apologize for any inconvenience caused by noise disturbances during your stay. We understand that a peaceful environment is essential for a restful stay, and we regret that you were disturbed by noise from other guests. Your feedback is valuable, and we will address this issue to find ways to minimize noise disruptions for our guests in the future. We hope to have the opportunity to provide you with a more comfortable experience during your next visit.Sincerely, Hotel Manager

8/10 – Goed

Katrina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello Katrina,We are delighted to hear that you had a positive experience during your stay with us. If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 – Redelijk

Cherie

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is close and convenient to downtown Helen but the hotel needs some major remodeling. If you can get past the smell and the shower curtain had old water stains. Not to mention the toilet doesn’t work properly.
2 nachten verbleven in december 2023
Reactie van Manager op 10 jan 2024
Hello Cherie, We appreciate your feedback on our convenient location. We apologize for any inconvenience caused by the conditions of your room and will share your comments with our team for improvement. We strive to provide a comfortable stay for our guests and regret any issues you may have experienced.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience! We will definitely stay there again!
3 nachten verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello Jennifer,Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. We strive to continuously provide exceptional service to all of our guests. We look forward to welcoming you back on your next visit.

2/10 – Ontzettend slecht

Jose A.

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 31 jan 2024
Dear Jose A.,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 – Uitstekend

Magda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very close to downtown! Good breakfast
1 nacht verbleven in december 2023
Reactie van Manager op 2 jan 2024
Hello Magda,Thank you for sharing your positive experience with our convenient location near downtown. We're glad you enjoyed our breakfast offerings as well. We appreciate your feedback and hope to welcome you back in the future!

10/10 – Uitstekend

Diana

Positief: Voorzieningen
The experience in this hotel was perfect
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 26 dec 2023
Dear Diana,Thank you for the perfect 5/5 rating! We're thrilled to hear that your experience at our hotel was perfect. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay in the future. If there's anything specific you loved about your stay, feel free to share it with us so we can continue to provide excellent service.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Wendy

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place was a dump! The bathroom was gross. The shower head was an after thought. There were no safety bars, no shelves for soap, red mold in two places. Often there was no one at the front desk. There were only two tables in the breakfast area
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 12 dec 2023
Dear Wendy,We sincerely apologize for the subpar experience you had during your stay. Your feedback about the condition of the bathroom and the lack of amenities is concerning, and we take it seriously. We are addressing these issues promptly to ensure improvements. Additionally, we apologize for any inconvenience caused by the limited breakfast area and the availability of staff at the front desk. Your comments are invaluable, and we hope you might consider giving us another chance to provide you with a much-improved stay in the future.Sincerely,Hotel Manager

4/10 – Matig

Eva

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The place is old need some updates the linens has some stains.But the location is good you can just walk and see the place.Helen Georgia is beautiful.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 5 dec 2023
Dear Eva,Thank you for sharing your feedback. We appreciate your positive comments about the location and the beauty of Helen, Georgia. However, we apologize for any inconvenience caused by the aging condition of the property and the stained linens. Your input is important, and we will use it to identify areas for improvement. We hope to have the opportunity to welcome you back in the future with an improved experience.Sincerely,Hotel Manager

10/10 – Uitstekend

Sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel has an affordable rate and is a great bed and breakfast. It's in the center of the town so a lot of the main attractions are at walking distance
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 30 nov 2023
Dear Sergio,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our hotel to have an affordable rate, great bed and breakfast services, and a convenient location in the center of town. We appreciate your positive feedback and look forward to welcoming you back in the future. Safe travels!Sincerely, Hotel Manager

4/10 – Matig

Sean

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room smelled like wet dog. Mattress was saggy and hard as a brick.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 28 nov 2023
Dear Sean,We're sorry to hear about your experience. We take your feedback seriously and will address these issues promptly to ensure our future guests have a more comfortable stay. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 – Goed

Beatriz

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
I like it the place , but some towel were dirty, the toilet was dirty too and the bathtub wasn’t clean enough.
3 nachten verbleven in november 2023
Reactie van Hotel Manager op 28 nov 2023
Dear Beatriz,I regret learning that you had problems with cleanliness while visiting. We work hard to give our visitors a cozy and tidy stay, and we apologize if we did not live up to your expectations this time. We will discuss your insightful comments with our team so they can be reviewed and improved. We appreciate you taking the time to talk about your experience.Sincerely, Hotel Manager

4/10 – Matig

Stacy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
My family would not stay here again.
To start with room was suppose to be two double beds instead when we got there it was one bed and a chair. Then we were given three more room keys to see if we wanted one of those rooms instead of the one we had. One room the lights didn’t work and there was cigarette holes in the comforter. The next room the floor was not swept and had cigarette buds in the sink. The next room smelled like an ash tray so we chose to stay in the one bed. The shower was not clean and filled the floor with water when you showered.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 28 nov 2023
Dear Stacy,I'm truly sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable and clean environment for our guests, and we regret that we didn't meet your expectations this time. Your feedback is valuable and will be shared with our team for review and improvement. Thank you for taking the time to share your experience.Sincerely, Hotel Manager

10/10 – Uitstekend

Cori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a quick and easy check in. All items needed were in the room for a quick settle in for the night. Check out was quick and breakfast was available. Very polite staff.
1 nacht verbleven in november 2023
Reactie van Manager op 29 nov 2023
Hello Cori,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you had a smooth check-in and found everything you needed in your room. Our team takes pride in providing excellent service and creating a comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Emily

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay, nice staff! Convenient to Helen and walkable to everything!
1 nacht verbleven in oktober 2023
Reactie van Manager op 14 nov 2023
Hello Emily,Thank you for your kind feedback! We're glad to hear that you had a pleasant stay at our hotel and that our staff provided excellent service. We take pride in our convenient location near Helen and appreciate your recognition. We hope to welcome you back again in the future for another enjoyable experience.

8/10 – Goed

Randall

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here before. Getting a little wear and tear in the bathroom but clean and comfortable.
1 nacht verbleven in november 2023
Reactie van Manager op 9 nov 2023
Hello Randall,Thank you for choosing to stay with us again! We appreciate your feedback regarding the wear and tear in the bathroom. Your satisfaction is important to us and we will address this with our maintenance team. We hope you had an overall comfortable and pleasant experience at our hotel.

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value for one night stay. We had ground floor room with a king bed.
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 4 nov 2023
Dear Gary,We appreciate your feedback and are glad to hear you found good value during your one-night stay in a ground-floor room with a king bed. We aim to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing to stay with us!Sincerely, Hotel Manager

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exelent staff.. After checking out we decided to take a walk and grab some lunch before driving home. While eating we realized we had left a favorite hat in the room. Most cleaning staff would have probably thrown that away. They didn't. To our surprise, the staff found our car and stuck the hat in the windshield wiper blades. We will be back. Very nice stay.
1 nacht verbleven in oktober 2023
Reactie van Manager op 24 okt 2023
Hello Paul,Thank you for your kind words! We strive to go the extra mile for our guests and we're thrilled that our staff was able to reunite you with your favorite hat. Please find a reason to visit us again soon.

4/10 – Matig

Adriana

Reisde met familie
Negatief: Voorzieningen
El baño olía mucho a orine
1 nacht verbleven in oktober 2023
Reactie van Manager op 18 okt 2023
Hello Adriana, Lamentamos mucho escuchar sobre el olor en el baÃo. Nuestro equipo de limpieza tomará medidas inmediatas para abordar este problema.

10/10 – Uitstekend

Yuri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central Helen location
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 15 okt 2023
Dear Yuri,Thank you for the positive rating. We're glad to hear that you enjoyed the central location of our property in Helen. We look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

Kateryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 9 okt 2023
Dear Kateryn,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 – Uitstekend

Rosemary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
night away
very relaxing get away
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 8 okt 2023
Dear Rosemary,We're delighted to hear that you had a relaxing getaway and enjoyed your stay! Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back in the future for another great experience.Sincerely, Hotel Manager

4/10 – Matig

Lindsey

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First off we got there around 3 pm and checked in. We got our room key and went to the room. We got stopped by the cleaning service and was told 30 minutes. So we waited for 30 minutes for them to half way clean the room. We got into the room and the room smelled like smoke. It was muggy too because they kept the door open while they cleaned. Luckily the room did cool down by the second day. The room was extremely out dated. The couch was a big leather couch that had tears in it and the TV was horrible. We had the “studio apartment” and the cabinets were disgusting and there were dead bugs. The bathtub had not been clean. The bed was hard as heck! I will say the only pro was the location was somewhat close to everything.
Reactie van Manager op 3 okt 2023
Hello Lindsey ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Hotel Manager op 30 sep 2023
Dear Debra,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Maria

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What staff there was only one woman doing the checking in. The rooms were gross! The bathroom had not been maintained since maybe the hotel was built. The toilet was wobbly. The bathroom did not look clean. The bath tub was clogged. The room smelled like dirty feet. One lamp without lamps shade. Towels were dingy. The common areas dirty and vending machines leaking!! Pool out of order. How dare you give this so called hotel a 3 star rating. Which is the reason I booked it! I was embarrassed to have my friends from out of town stay at this hotel. The only good thing was location.
1 nacht verbleven in september 2023
Reactie van Manager op 8 sep 2023
Hello Maria, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

10/10 – Uitstekend

Michelle

1 nacht verbleven in september 2023
Reactie van Manager op 24 sep 2023
Hello Michelle,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 – Goed

ELBA

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 28 aug 2023
Dear ELBA, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 – Goed

mike

Reisde met familie
Positief: Netheid, personeel en service
Property needs updating but overall we are satisfied
1 nacht verbleven in augustus 2023
Reactie van Manager op 29 aug 2023
Hi Mike,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

2/10 – Ontzettend slecht

Erica, Hayesville

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pictures on Expedia for this hotel were misleading to the actual condition. The tub wouldn’t stop running, the mini fridge didn’t work, the panel to the tub faucet was falling off. It smells like smoke and mildew. For the price I would have expected more.
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 23 aug 2023
Dear Erica,We apologize for any discrepancies between the pictures and the actual condition of our hotel. Your feedback is valuable, and we're sorry for the inconvenience you encountered with the tub, mini fridge, and other aspects of your stay. We're committed to addressing these issues and improving our guest experience. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

JESSE

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area was nice. It said they had a pool which they did but there was a cover over it so it couldnt be used. Spend a few extra dollars and stay somewhere else. Not a good experience
1 nacht verbleven in juli 2023
Reactie van Manager op 3 aug 2023
Hello JESSE, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Glenn

Positief: Netheid, personeel en service
The room was dated but spotlessly clean. The location was perfect for all activities and the price was far more reasonable than the surrounding properties.
1 nacht verbleven in juli 2023
Reactie van JB op 29 jul 2023
We appreciate your feedback and hope you come back again.

10/10 – Uitstekend

Noah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Manager op 21 jun 2023
Hello Noah,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Uitstekend

Cindy

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The staff was very friendly, however the pool was not working but hopefully soon .
1 nacht verbleven in juni 2023
Reactie van Manager op 12 jun 2023
Hello Cindy,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and also our pool. We hope you will return so that we can provide you an even superior experience.

8/10 – Goed

Catarina

1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 8 jun 2023
Dear Catarina,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

4/10 – Matig

Brandon

1 nacht verbleven in juni 2023
Reactie van Manager op 25 jun 2023
Hello Brandon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 – Redelijk

PATRICK, DULUTH

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This is an old property which I knew… age showing, lamp shades deteriorating, shower showing some age stains. TV would not work. Rooms vaguely smelled of smoke and mildew. Noisy environment.. could here the neighbors on their phones. Traffic noise.. but I did have a street facing room. No number on the door to the room. I was told that they may not have breakfast since they were out of food. Breakfast: waffle machine worked. A few packaged muffins and honey buns. Grit packages.. no butter or margarine. No milk. This may just be what breakfast their consists of.. It shouldn’t be advertised as a breakfast .. just minimal snacks.No one available at the front desk in the AM so couldn't talk to any one.
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 1 jun 2023
Dear PATRICK,We apologize for the inconvenience and the issues you encountered during your stay. We understand that the condition of the property and the amenities did not meet your expectations. Your feedback is important to us, and we will take it into consideration as we work towards improving our facilities and services. We apologize for any inconvenience caused by the lack of breakfast options and the unavailability of staff at the front desk. We appreciate your understanding and hope that you will give us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 – Goed

Joanne

Reisde met familie
Positief: Netheid, personeel en service
The property is dated but clean. Not the best towels or linen but okay. Bring your own blow dryer and toiletries. The staff was very nice and helpful and the place was clean
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 29 mei 2023
Dear Joanne,Thank you for sharing your feedback about your recent stay. We appreciate your understanding regarding the dated property, but we're glad to hear that it was clean. We apologize for any inconvenience caused by the towels and linen not meeting your expectations. Your suggestion of bringing your own blow dryer and toiletries is noted. We're delighted that the staff was nice and helpful during your stay. We value your business and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Bruno

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 stars
5 nachten verbleven in mei 2023
Reactie van Hotel Manager op 23 mei 2023
Dear Bruno, Thank you for choosing us for your recent stay. It is heartwarming to receive a 5-star rating from our guests. It reflects how you had a pleasant stay. We are looking forward to your many journeys with us.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were surprised that this was included in the Choice Hotel Group...It was dirty, no maintenance had been done in years and staff was very unfriendly...
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 18 mei 2023
Dear John,We apologize for the cleanliness issues and unfriendly staff you encountered during your stay. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we regret that we fell short of your expectations. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 – Goed

Lois

2 nachten verbleven in mei 2023
Reactie van Hotel Manager op 16 mei 2023
Dear Lois,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Manager op 10 mei 2023
Hello Amber,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 – Uitstekend

Aubrey

Reisde met partner
Great location. Nothing fancy, but it was a nice, clean room.
1 nacht verbleven in mei 2023
Reactie van Manager op 10 mei 2023
Hi Aubrey,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

6/10 – Redelijk

PHYLLIS j

Reisde met partner
Positief: Netheid, personeel en service
A/Cunit did not work very well.
2 nachten verbleven in april 2023
Reactie van Manager op 6 mei 2023
Hello PHYLLIS j,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.