Thank you for your positive review, Rhona. I'm glad you enjoyed your stay! We have made excellent progress on the renovations in our relatively short time at Navidale House - and much more work is planned for the quieter winter months ahead. Many thanks, Darren

Thank you for the positive review, Richard. I'm pleased you enjoyed your stay! Many thanks, Darren

Thank you for the positive review, Barbara. If you book a bed & breakfast rate, there is no charge for breakfast. However, you booked a room-only rate and then decided you’d like to have breakfast with us, as such there was a charge. Many thanks, Darren

Thank you for the positive review, Simon. Apologies for the slight lack of hot water, we found the issue and managed to resolve it promptly. Many thanks, Darren

Thank you for the positive review, Kenneth. Many thanks, Darren

Thank you very much for the kind review, Rose. I’m delighted you enjoyed your stay. Many thanks, Darren

Thank you very much for the positive review, Andrea! Many thanks, Darren

Hi David, I think there has been a big misunderstanding here - we have not changed our pricing or breakfast policy since your last visit. We have always offered a 'room only' rate and a 'bed and breakfast' rate - in fact, booking websites such as this negatively affect us if we do not offer these different rate plans. If guests know they do not want breakfast, it is entirely unfair to charge a 'one size fits all' room rate in which they are paying for breakfast. The only difference between your last visit and this most recent visit, was you selected the room only rate this time. Of course, if somebody has booked a room only rate and wants to add on breakfast, there is a charge for this. I'm sure you don't expect us to offer free breakfast to those that have specifically chosen a cheaper room rate that doesn't include breakfast.It does seem unfair that we're being marked down heavily here for an issue that we could have done nothing to prevent - we cannot select your room rate for you. And it's certainly a shame that you have said you won't be back because of this.All the best,Darren

Thanks for your review, Simon. We're disappointed to only receive a 3/5, but unfortunately as no comments have been made I'm not able to respond further. Many thanks, Darren

Thank you very much for the 10/10 review, Irene. I'm delighted you enjoyed your stay! Many thanks, Darren

Thank you very much for your kind review, Linda. I'm delighted you enjoyed your stay, and it was a pleasure to meet you. We hope to welcome you to Navidale House again soon! Many thanks, Darren

Thank you very much for the kind review, David. It was a pleasure to meet you and we hope to welcome you to Navidale House again soon. Many thanks, Darren

Thank you very much for the 5/5 review, Yolanda. It was great to meet you, and we hope to welcome you to Navidale House again soon. Many thanks, Darren

Hi David, thank you very much for the 5/5 review! We're delighted you enjoyed your stay. It was a pleasure to meet you and we hope to welcome you to Navidale House again soon. Many thanks, Darren

Thank you for your 10/10 review! We're delighted you enjoyed your stay here. Many thanks, Darren

Thank you very much for your kind review, John & Jenny. I'm delighted you enjoyed your stay here! It was a pleasure to meet you both and look forward to welcoming you to Navidale House again in the future. Many thanks, Darren

Thank you very much for the 10/10 review, Paul. It was great to meet you and hope to welcome you to Navidale House again in the future! Many thanks, Darren

Thank you so much for the kind review, Kim. I’m delighted you enjoyed your stay! It was a pleasure to meet you and we hope to welcome you to Navidale House again in the future.

Thank you very much for the kind review, Mark. We're delighted you enjoyed your stay, and we hope to welcome you to Navidale House again in the future!

Hi Matt, thank you very much for this positive review, we appreciate you taking the time to leave your feedback. Additional heating in the communal areas is high on the priority list, we're making great progress with the renovation and hope this aspect will be improved very soon. It was great to meet you, and we hope to welcome you to Navidale House again in the future! Many thanks, Darren

Thank you for your review. We will certainly take on board the breakfast comments and appreciate your positive feedback regarding the location and staff.

Thank you very much for your kind review. We hope to welcome you to Navidale House again in the future!

Thank you very much for your kind review, we hope to welcome you to Navidale again in the future!

Thank you very much for your kind review, we hope to welcome you to Navidale again in the future!

Thank you for your kind review, Martin. It was great to meet you, and we hope to see you both again at Navidale soon! Enjoy the rest of your travels.

Thank you Angela, so pleased you enjoyed Navidale. We are so fortunate to have these views. And thank you for taking the time to leave us with a review. with kindest regards Florence.

Bless you Sheena for your kind review. with kindest regards Florence

Dearest Margaret, thank you for kindly taking the time to give us a review. So glad you enjoyed your time at Navidale. I thank you personally for your comment about your food. It makes my heart happy knowing you were not hungry at Navidale. God Bless you...many thanks again Florence

Ellen, many thanks for your kind words..it means a lot to us that you enjoyed your stay. I love Navidale and nothing pleases us more than our guests loving it too! once again thank you for taking the time to kindly write this review. with kindest regards to you and yours. Florence

Many thanks for your review. So kind of you to take the time. I am happy that you enjoyed Navidale. We think it is a pretty special place. with kindest regards Florence.