Zitruimte lobby

Beoordelingen van Americana Inn

2.5 out of 5
Americana Inn
550 Sanford St, Henderson, TN

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 63 van 215 beoordelingen" "
Gastenscore: 8 - Goed. 86 van 215 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 215 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 215 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 215 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Larry

Positief: Personeel en service
Needs updated but was clean
1 nacht verbleven in mei 2024

8/10 – Goed

Kate

Reisde met familie
Positief: Personeel en service
The staff was friendly and accommodating. Room was overall fine and bed was very comfortable. The building itself and rooms could use a little updating and maybe a bit more attention in cleaning but overall good value for the price.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small rural town but several good places to eat, staff recommended some. Chose this town on visit to see the famous mounds because of low crime rates compared to many other towns in the region, perhaps it is because Henderson town has a religious college. Room was quite clean, though maybe some chipped paint, a little carpet fraying, worn edges on some furniture. Heat pump worked perfect, with digital controls. Pictures of lobby and rooms are accurate. Pool was drained as it was not yet open for the season. Staff said it is a very popular attraction in the summer. Breakfast included hot items, eggs sausage and biscuits, and OJ and milk in jugs in a fridge rather than out of a electric dispenser. I like the jugs here better. Waffles are in the freezer and there's a toaster. There are some old bad reviews from a group many years ago who was here at a conference and left a ridiculously huge amount of cash in a room which then went missing. Obviously the person who did that faced justice. But more important, the owners went out and bought programmable safes for every room so that such a thing can not happen again. I recommend this place. The main negative was you can hear people in the room above walking around which woke me a few times.
1 nacht verbleven in april 2024

8/10 – Goed

Marilyn

Reisde met familie
Positief: Netheid, personeel en service
Staff friendly. Room was clean. A bit Outdated. Nice breakfast.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Pam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for the dog. Plenty of room and friendly staff.
1 nacht verbleven in februari 2024

6/10 – Redelijk

dolores

Positief: Netheid
Negatief: Voorzieningen
Couldn’t get channels on tv no ice machine. Microwave very old but works. Property needs updating. Clean but old
1 nacht verbleven in februari 2024

8/10 – Goed

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Karen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Carolyn

Reisde met partner
Positief: Netheid, personeel en service
Door Lock didn't work properly, and really need more blankets. Breakfast could have offered individual fruit juice instead of out of a gallon jug. Not a sanitary way to enjoy breakfast. We passed on that.
1 nacht verbleven in december 2023

10/10 – Uitstekend

RoBert

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Clayton

Not the worst but definitely not the nicest hotel I’ve ever stayed in.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in a long time!!! ☕🥞💯
The staff was very friendly very helpful no problems anything you ask for they was right there to give it to you ladies at the front desk was real helpful with getting my booking right can't thank them enough!!! Great atmosphere I would definitely stay here again!!!!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
DeAnna
The staff are very friendly & helpful. I had an over all amazing experience at this establishment.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Roxie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The inn was located away from heavy traffic in an area of calm and quiet. Coffee was provided in the room and a delicious Southern breakfast was available in the dining area. The staff was friendly and helpful with local directions. We will stay there again.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Tracey

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Don't do it!!! This hotel is disgusting. The bedding was so dirty. Yellow crusty spots on the sheets and filthy pillows The floors didnt looked vacuumed. The towels were all stained and yellow. There were holes all over in the walls. I have photos of all this. I would add them if I could.
1 nacht verbleven in november 2023

6/10 – Redelijk

Becki

2 nachten verbleven in oktober 2023

8/10 – Goed

RICHARD

Positief: Netheid, personeel en service en comfort kamer
Friendly staff and clean room.
Clean but dated hotel. Comfortable bed. Staff for checkin very friendly.
1 nacht verbleven in oktober 2023

8/10 – Goed

Ryna Lynn

Positief: Netheid, personeel en service
.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Comfy mattress, too strong of perfume smell
3 perfume dispensors were plugged into outlets. Way too much. Had to air out the room. Beds were very comfortable and everthing was clean.
1 nacht verbleven in oktober 2023

4/10 – Matig

Michelle

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Doug

Negatief: Personeel en service
Breakfast sucked
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jeanette

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place.
1 nacht verbleven in oktober 2023

8/10 – Goed

Nan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff. Conveniently located to a state park I visited.
1 nacht verbleven in oktober 2023

8/10 – Goed

Manuel

Positief: Netheid, personeel en service
pillows need to be upgraded.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kim, Des Moines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient and comfortable.
1 nacht verbleven in september 2023

6/10 – Redelijk

William

Positief: Personeel en service, comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Erica

1 nacht verbleven in september 2023

10/10 – Uitstekend

Tony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will go back!
Very comfortable beds. Grands loved the pool.
2 nachten verbleven in september 2023

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Barbara

Reisde met familie
Positief: Voorzieningen
The room was nice and cleaned. The only problem was the lock on the door wasn’t working and we had to go to the front desk when we got back do we could get in our room.. the room number was 111…
2 nachten verbleven in september 2023

10/10 – Uitstekend

John

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Leah

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every time we stay here, we are grateful to the sweet people that work and own this place. Yes it might be a little outdated but you can tell it's much loved. It's also allot safer then staying in Jackson. My kiddo absolutely loves the pool. Thank you once again
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Hugh

Reisde met familie
Positief: Voorzieningen
Well lit, clean and nice sized rooms
1 nacht verbleven in augustus 2023

4/10 – Matig

Andrea

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very well taken care of and the staffing was excellent!
2 nachten verbleven in juli 2023

6/10 – Redelijk

Vickie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The housekeeper was very helpful with any request asked of her. But there was a time that we left our room with the lights off except one, and when we came back three hours later, there were several lights on in the room. After checking our belongings, nothing was taken. This happened after the room had been cleaned so it wasn't housekeeping that left the lights on. And for it being a nonsmoking room, it smelled like someone smoked in the room prior to our stay. I think there needs to be improvements all around. And one last thing... The sign out front with the name of the property needs a facelift in the worst way.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Jerry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
A few adjustments and this would be a 9/10 hotel
As this is the only hotel within 20 miles of the town, it will do. The room was not cleaned well. There were stains on towels and sheets, not fresh stains but old ones. They need to replace their linens. No hairdryer in room. Rooms are very very sound proof which was nice as there was big family beside us wuth small children and we never heard the first thing. Apparently many rooms are long term stayers. Pool and slide were a plus as were the employees who were very accommodating when we ran across a booking issue and worked with us to get it straightened out. If they were buy new linens to replace the dingy stained old ones and fired their housekeeper or held them up to standards then this property would be a 9/10.
1 nacht verbleven in juli 2023

8/10 – Goed

Penny

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A/C worked, beds were comfortable, pool was awesome, breakfast was the same offering eack day but for the price was better than I would have expected. Definitely would stay again when visiting family in the area.
4 nachten verbleven in juni 2023

8/10 – Goed

BILLY

Positief: Netheid, personeel en service
Had a nice pool
1 nacht verbleven in juni 2023

4/10 – Matig

Shannon

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This motel was probably nice many years ago but is now incredibly run down. While the room was cleaned, the carpet appeared to be from the 70s and constantly felt wet. The room smelled strongly of mildew. The motel is located in a sketchy area of a town that is overall sketchy. The motel workers all appeared to live in the motel as various toothless people dressed in tshirts and shorts and pajama pants went behind the counter. Kids bikes and baby seats littered the hallways as if the families store their items there. Local children from the nearby low income housing were swimming in the pool. The pool was the only actual redeeming feature of this hotel as the water felt great and had a fun slide. Don’t do it.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Dinzle, Cooper

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very accessible and in a quiet neighborhood. The staff members were very friendly. The property was very clean, and the pool looked inviting, but we didn't have time in our busy schedule to get to use it.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Sheila

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

6/10 – Redelijk

Chelsea

Reisde met familie
Positief: Personeel en service
It was convenient to locations, but needs updating for the price point. Walls were dirty also dirty towel left in the bathroom.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Carlson

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It worked perfect for me. Quiet and very friendly. Didn't break the bank.
3 nachten verbleven in mei 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable place
1 nacht verbleven in juni 2023

8/10 – Goed

Benjamin

1 nacht verbleven in juni 2023

8/10 – Goed

Linda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good. Breakfast was excellent.
3 nachten verbleven in mei 2023