6/10 – Redelijk
Anna
Reisde met familie en kleine kinderen
26 okt 2025
Negatief: Voorzieningen
When I booked the room it advertised wifi, an indoor pool, and a continental breakfast. It also said that it offered cribs. I called the hotel to ask about getting a crib and the attendant said “I don’t know if they have those. I am new here.” I asked her to check for sure because I needed to know for sure if they would have one and she told me she was the only one there and I should just bring one just in case. She did not offer any further help or make any effort to find the information for me. Upon check in she told me that the indoor pool is closed and that the wifi would be down for the whole weekend. I entered my room and the sink, toilet, and bathroom in general did not seem to be cleaned. There was hair all over the toilet seat, the sink had remnants of something in it, and there was hair all over the bathroom floor. I went back down the hall and asked for some cleaning products to clean my bathroom. The attendant was folding laundry in the laundry room. She told me that she didn’t know where any cleaning products were, that this was mot her hotel, they pulled her from the one up the street and put here there without any training. She did not apologize or offer any remedies for the dirty area. She was standing near a shelf that had a dirty bottle of bleach sitting on it. I asked if she would at let me use the bleach and she handed me the bottle and said “there’s not much in it” and gave me a rag. I cleaned the bathroom.
Anna
3 nachten verbleven in oktober 2025