My wife and I took a last minute roadtrip only a few hours from where we live to enjoy the mountains. Our first stop was in Highlands, North Carolina. The Highlander Mountain House was supposed to be a quaint and charming one night escape to a bygone time. It was nothing but a disaster.
The problem's.
Parking:
The entrance to the parking lot is narrow and there is little room to maneuver a car. There are only a few parking spots on a hill and the lot is confusing with no signs with directions to check-in.
The paths are rugged, uneven and treacherous. I almost fell. I am older and my advice for any older travelers is avoid the hotel if you value your safety. This hotel is not by any means accessible to anybody with any physical limitations.
Check-in:
The receptionist led on the dangerous walk to the "Bunkhouse", to our room. There was a dog in one of the rooms that was barking, reverberating throughout the building. I complained and led us back to the main house. I had to pay an upcharge just to get a room without a barking dog.
The room:
The room was dangerous. Lamps did not work and the television blocked the bed making it impossible to safely get in and out of for two people. At night I almost injured myself on the television going to the bathroom.
The bed: The mattress was literally a mound of form that you would roll off onto the floor. Impossible to sleep and unsafe.
Conclusion?
Avoid the hotel for your comfort and safely.