Called and left a message asking for guidance on parking a third car. Got a call back,with a promise to check into and call me back and never did. Stopped in the office and received a 2nd promise to call me back and never did. King bed collapsed first night. Called and spoke with answering service, apologized for off hour issue but we would not be able to sleep in bed as is and needed it fixed that night. Was promised a call back but once again no call. We “fixed” bed with paint cans that collapsed night two. Called promptly at 9am on Monday and left multiple messages and email with no return. Maintenance showed up later unannounced. Only after they were in working did I receive a call. On last day I received a call around lunch time, stating that “as I know dishwasher wasn’t working and that a new dishwasher was on the way to be installed”. Dishwasher did work (some buttons) during our stay I was not told anything about it. 10 minutes later they showed up with new dishwasher. We were in the room, and could not get in the kitchen as we planned. Dirty dishes were taken out of dishwasher, and install was not finished installer didn’t have the needed parts. Rep from vacation rentals now in room working on getting a plumber in same day. I had to ask to bring plumber in on Saturday once gone so we could get back to our day. Hand washed the dishes. Finally, promised a credit for the inconvenience and lack of notice that of course never happened. Cute place bad rental company.