2/10
Being just short walk to the beach was great but that was about it. Old house, that needs some work. Several doors didnt close. Mostly clean and bug free. Major appliances worked. The coffee pots were very gross like they have never been cleaned so we didnt use them. The most infuriating part about our stay was working w/ Vacasa management. When we booked our stay in Feb we asked if we could heat the pool. They said yes & charged me 435. Once we arrive on 5/24 we tested out the pool & it felt cool. We figured it was because it was a cloudy day or they just turned it on for our stay that it hadn’t warmed up yet. We waited it out & it was still cold. I contacted Vacasa and asked if they could have someone come check that the heater was on & that’s when I was told that the owners did not allow the pool to heated after Memorial Day. If I never would have contacted them they would have stolen 435 from me! I asked several times to have a sup call me but never got a call. They said we would be eligible for a FULL refund but they only processed partial. I had to call them and sit on hold for 45 mins to get to a sup & then they finally gave me the remaining refund. They didn’t have a reason why they charged us to begin with. Worst experience ever b/c of that I will NEVER stay at a place that is managed by them. The owners also had a very large package of new furniture delivered that blocked entry during our stay that took 3 people to move. Very inconsiderate and rude for your guest
Rachel S.
7 nachten verbleven in mei 2025