2 bars/lounges
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Beoordelingen van Leonardo Hotel and Conference Venue Hinckley Island - formerly Jurys Inn

4 out of 5
Leonardo Hotel and Conference Venue Hinckley Island - formerly Jurys Inn
Watling Street, Hinckley, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 488 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 53 van 1001 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Niet voor herhaling vatbaar
Groot, vrij ongezellig hotel. Beetje verouderd. Vanwege coronamaatregelen weinig kunnen zwemmen helaas, wat de enige reden was dit hotel te kiezen. Vieze vliegjes en stank in de badkamer, pas dag erna andere kamer gekregen.
3 nachten verbleven in februari 2022

4/10 – Matig

Courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Gary

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hotel was ok. Reception short on staff. Restaurant meal was not value for money. Strange smell in room. Possibly as a result of someone smoking.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Caroline, Nottingham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Large hotel with great facilities.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Zeenat

Reisde met familie
I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

David

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Zeenat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As soon as we walked through to check in, Emma the manager at the check in desk was ever so friendly and helpful. The staff at this hotel have always been accommodating. Love their leisure centre facilities and the sauna, jacuzzi and pool was open until 10pm on the day we had checked in. Definitely going back soon!
1 nacht verbleven in april 2024

8/10 – Goed

Neil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was easy to find, had ample parking, and check in was straightforward, having used the online facility. The room was clean and comfortable. I stayed only one night as that was all I required and would use this hotel again for stays in that area.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Penny

Positief: Personeel en service, voorzieningen
Having stayed at this hotel dozens of times over the last 20 years, it was disappointing to be given a "needs a good clean" one
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

rajan

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The thing we wanted to do which was use the leisure facilities we could not and no compassion all we was told should have booked before hand but did not get that email till 3pm on the day of check in.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Ricardo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Bedroom was clean, breakfast was not amazing but ok for a 4 star hotel… Easy to park. The pool was clean, the staff working on the 9th march was amazing. Why one star? Well if you forget an item in the hotel, doesn’t matter how expensive it is, no one will move a fingir to help to try to find it… I has to drive back for hours, to find the item kept in their laundry cupboard… in two hours between my call and arriving at the premises, no one was able to look for the item… lack of care, awful customer care, etc… won’t be back for sure…
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Alison

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to a busy fast paced road.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tanya

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff friendly and me and my friend both have medical issues but felt hsppy and safe with staff and venue
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Michael

Reisde met een groep, Reisde met partner
We arranged at the time of booking two rooms with an adjoining door and another room opposite for our group. When we arrived our rooms were not ready and when we were told they were ready they weren’t the rooms we had previously been assigned as per our request.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Puja

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Didn't manage to check in until 2 hours later. Was late for swimming. Was promised a call from the manager, that didn't happen. Spoke with the manager - offered a refund or a free meal. Was very accommodating however the refund was appropriate as it didn't just affect me, it affected my friends stay also
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Shaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here a couple times now, staff are always lovely and rooms are always clean
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

sardaar

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No explanation of facilities. Just here is your room key and your that way. Goodbye. Terrible.
1 nacht verbleven in februari 2024

8/10 – Goed

Ben

Positief: Netheid, personeel en service
Check in and use of facilitys and leasure easy and spot on stayed numerous times never fails to inpress.only negative i can give is bathroom door was locked and not accessible witch i found strange it was down to the great lock picking skills of 1 of the cleaners to acess the bathroom a hour later after twice calling and asking for assistance from reception apart from that great stay.
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stopover
One night business stopover - comfortable room with fresh feel to it. Had everything I needed. It is a large hotel/conference centre so if mobility is an issue I would check with hotel as to easy access rooms etc.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Maria

Zakenreiziger
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely weekend
Great, trouble free stay Staff friendly and helpful while the room was spotless and comfy Its a big Hotel so allow time to get anywhere but its well run and organised
1 nacht verbleven in januari 2024

6/10 – Redelijk

Alison

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Probably not stay again
This hotel needs to switch on heathers in the pre booked rooms so when the customer arrives it has a warm cosy vibe we had to sit in our coats for two hours it was so cold as was other guests. We got moved as one area stunk of weed terrible
1 nacht verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
The stay was ok, but the layout of the hotel is very confusing room numbers are all over the place. Lastly the breakfast is nothing special but the cost is extortionate should be free with the price you pay for an average sized room
1 nacht verbleven in januari 2024

8/10 – Goed

Nurun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay here was lovely. Very clean and tidy, staff were friendly too. We paid for breakfast and felt the options were very limited especially for vegetarians. Other than that I would recommend :)
1 nacht verbleven in januari 2024

8/10 – Goed

Emma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Amarjit Singh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our 2nd stay here. Would stay again. Huge hotel. Good sized rooms with comfortable beds. The gym/swim area is amazing. All staff, except the young girls at reception when we checked in, were friendly, helpful and professional. Breakfast was just okay.
2 nachten verbleven in januari 2024

8/10 – Goed

Christopher

1 nacht verbleven in januari 2024

8/10 – Goed

Samuel

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Very helpful staff. Chaz the Team leader at the bar is great. I didn’t catch her name, but whoever was on the front desk when I checked out today was also lovely, very helpful & friendly!
3 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
We had a great stay at the holiday, the swimming, jacuzzi, steam and sauna room were clean and great to use. Only downfall was the man (of african origin) at the cafe was speaking in a very disrespectful manner and made an islamophobic comment whilst serving a hot drink, which was unnecessary, making me feel uncomfortable and offended. Overall it was a great stay!
1 nacht verbleven in januari 2024

8/10 – Goed

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Khurram

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

victoria

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Steve

1 nacht verbleven in december 2023

10/10 – Uitstekend

Quentin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
Very comfortable with good ambience. Good amenities. Only one shortfall, dust on ceiling lampshades
1 nacht verbleven in december 2023

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Busy Christmas
It was clean the bed was very comfortable view was disappointing. The food from the bar was not very nice warm soup,nice burger but awful chips booked to go back in 5 weeks so hopefully will be a better stay there were large group Christmas parties there and one of the bars had to close but hoping it will be better in January.
1 nacht verbleven in december 2023

8/10 – Goed

Ubelejit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Maxine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay
Reception are very helpful was over seeing bf
3 nachten verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel needs attention and privacy in the bathroom.
The rooms were dirty, there was a noisey consumer box and the bathroom had a massive window on the ground floor with minimal frosting and no curtains overlooked by a carpark with a path running past, total lack of privacy. We had 2 joining rooms for my family, I was very dissapointed.
1 nacht verbleven in november 2023

8/10 – Goed

Miss K

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best visit we’ve had here!
Good service on booking as required a joining room due to having to book two rooms now as a family as a five. This was sorted quickly and easily. Unfortunately when we arrived the rooms weren’t ready but this was handled well by the reception staff and complimentary drinks were offered while we waited which helped. Rooms were great. Warm and clean. Leisure facilities bit of a pain with booking and time restrictions for children especially when there is a class on so can’t use when you would like but then only have 45 min window unless you get up and miss breakfast. Women’s change room is far too cold, always is. Really need to do something about that. Children can’t get dressed in there and even some of the aqua ladies were complaining!! Tried to book breakfast in the evening but night staff very unhelpful and directed us wrongly, fortunately in the morning the staff were effective and helpful and got us in. One of the best trips we’ve had here.
1 nacht verbleven in december 2023

6/10 – Redelijk

Andrea

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Breyanna

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Claire

1 nacht verbleven in december 2023

6/10 – Redelijk

Parminder

1 nacht verbleven in november 2023

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Dai

1 nacht verbleven in november 2023

10/10 – Uitstekend

Ian

1 nacht verbleven in november 2023

8/10 – Goed

Julian

Reisde met familie
Positief: Personeel en service, comfort kamer
Highs and lows but generally ok
Family stay for a conference. Beds comfortable and shower good. Bathroom very tired and very little done by way of cleaning visits, eg beds were not remade. Some grubby marks and stains on walls and carpets. Breakfast good with plenty of hot and cold options. Staff universally friendly and helpful. Corridors and changing rooms for the pool were cold. Pool was warm
3 nachten verbleven in november 2023