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Beoordelingen van The Sun Hitchin by Greene King Inns

3 out of 5
The Sun Hitchin by Greene King Inns
Sun Street, Hitchin, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 73 van 354 beoordelingen" "
Gastenscore: 8 - Goed. 131 van 354 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 354 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 354 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 354 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

doug

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
very dirty - run down black mould on shower curtain - etc - no worthy of any stars to be honest
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Sue

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Filthy room, came away with bites either from fleas I guess or bed bugs. Bathroom was very dirty, window ledges dirty, very dusty everywhere. Also noisy.
2 nachten verbleven in april 2024

8/10 – Goed

Samantha

1 nacht verbleven in februari 2024

4/10 – Matig

Colleen

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Beautiful old building but could do with a major refurbishment- carpets and bathrooms are very tired. There was a party going on in the pub the night I stayed, so it was pretty noisy.
1 nacht verbleven in februari 2024

8/10 – Goed

Richard

1 nacht verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

4/10 – Matig

David

3 nachten verbleven in december 2023

4/10 – Matig

Ellie

Reisde met partner
Negatief: Netheid, voorzieningen
The property was very tired and didn’t seem very clean. Everything was fine but seemed like it hadn’t been updated in a long time.
1 nacht verbleven in december 2023

8/10 – Goed

Jacky

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We stay regularly and it us good value for money
3 nachten verbleven in december 2023

6/10 – Redelijk

Sonia

Negatief: Netheid, staat van de accommodatie en faciliteiten
Great staff, facilities & hotel status disappoint
Allocated room 9 & the heating didn’t work. Although to be fair there was a plug in radiator, but it wasn’t warm enough. Reallocated room 25. Which was a better room but the toilet wouldn’t flush solid waste away. It was fixed twice but still had issues. The staff were excellent though & offered to fix any complaints.
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Gregory

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing like the pictures at all
Nothing like the pictures at all. Very dated, Noisy pipe work throughout the night and paper thin walls.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Julie

1 nacht verbleven in november 2023

8/10 – Goed

Christian

Zakenreiziger
Positief: Netheid, personeel en service
The room was clean and comfortable albeit in need of some modernisation but this fact wouldn't stop me from staying here again. The staff very excellent as was a very delicious freshly cooked breakfast. Ideal location for the centre of Hitchin.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Timothy

Reisde met een groep
Negatief: Netheid
For £105.00 on a Saturday evening in November this place was ‘pricy’. Considering you can get high quality budget accommodation nowadays for a lot lower price, this place is pushing it for the price. Well located in the heart of Hitchen, close to a 15 car parking allocation and all the shops within Hitchen centre you really are paying for the location. The room was adequate, had a funny smell (damp like) facilities weren’t amazing but ticked a box as available (iron, hair dryer, Tv, kettle, mirror etc. the shower was pretty tight - if your a big bloke you’ll struggle. If I’d of paid £50 for this it would have matched the price. Probably wouldn’t stay again.
1 nacht verbleven in november 2023

6/10 – Redelijk

Eddie

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Noisy pipes
Room was quite tired and in need of an upgrade. Rooms small but to be expected for the age of the building. Plumbing needs attention as the pipe vibration at 0630 from another room showering at stupid a clock was a not needed wake up call.
1 nacht verbleven in november 2023

4/10 – Matig

Stephen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over heated room. Terrible shower. Miserable staff
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Stephen

Reisde met familie
totally run down, no elevator, no phone in room, bathroom door lock broken, water damage on doors, narrow stairs with no room to carry suitcases
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

A M

1 nacht verbleven in oktober 2023

8/10 – Goed

Yan

Zakenreiziger
Positief: Personeel en service
Room was comfortable but needed some refurbishing, especially the bathroom. Friendly staff and good breakfast.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Laurence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Centrally located within walking distance to shops bars restaurants. Friendly staff
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Jade

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff very nice, Room very tired and needing refreshed
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Oliver

2 nachten verbleven in september 2023

6/10 – Redelijk

Sandra

Reisde met partner
Positief: Voorzieningen
We had a poor nights sleep because the fan in the bathroom never went off. We tried to resolve the problem, but couldn’t.
1 nacht verbleven in september 2023

4/10 – Matig

Noeleen

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
The hotel beds are very comfortable. However,I was charged twice for our stay. I’m still waiting for my enquiry to be dealt with, could not get an answer from the Sun hotel despite numerous attempts
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sun Hotel
Nice comfy beds, room was a bit dark and needed a new bulb in main light, informed cleaners. Generous with tea and coffee when asked for more. Very helpful.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Michael

Positief: Personeel en service
Nice but dated budget property excellent locstion.
1 nacht verbleven in augustus 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not so good!
Don't like leaving poor reviews but feel it necessary. The lady who welcomed me at reception was excellent! Problems came with the room, for a large "historic" town centre hotel the room conditions (and the approaches to them) are shocking, furniture old and stained, bathroom condition very poor, mould between tiling, unable to adjust shower head as feeder pipe not long enough, Shower curtain!! bath stained, bath surround a disgrace! Would I eat in a Hotel with rooms like this? Would I feel comfortable recommending this hotel to a friend? Sorry but no.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Brian

1 nacht verbleven in juli 2023

4/10 – Matig

Katie

Zakenreiziger
Positief: Comfort kamer
Negatief: Netheid
Disappointing no housekeeping
I have used this hotel many times for business visits. Its location is great. Free parking is great. The building is quirky and old and i like that. Dont mind if windows are bit dodgy or bathrooms bit tired. However i stayed 3 nights this time and there was no housekeeping at all despite the fact i put the sign on door asking them to clean it. No clean mugs left for coffee. The bath was not cleaned and there was no shower. So i couldnt use it after first night as it needed cleaning. There was no wifi in my room at all. The desk staff are nice when they are there. But they really need to address the housekeeping. I stay a few times a year but may now need to look elsewhere.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very enjoyable stay. We tried to extend but they were booked out. Very helpful staff, including the kitchen who served us we think after time.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Right in the middle of Hitchin. Convenient location to train station and public transport, great spot for local restaurants and pubs. Super clean rooms. There was construction going on outside the building at the time of my stay. So overall cleanliness was great. Very friendly staff. Overall excellent.
5 nachten verbleven in juli 2023

6/10 – Redelijk

M

Positief: Personeel en service
Negatief: Netheid
Grim basin
A nice friendly place in the centre of the town but let down by poor checks and cleanliness. A filled basin when I arrived. Just why?
A arrival present
1 nacht verbleven in juli 2023

6/10 – Redelijk

Ben

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room (19) should not be listed as a room, after a walk up and around the whole building, you get to the room and there are more stairs. It's a converted loft that only has half the room usable (I'm 5ft 8 and banged my head far too many times). You can't stand up to use the toilet. There's no shower only a bath, not ideal if youre after a quick freshen up before heading out. When crossing from the bedroom to the bathroom, you cross the landing of the top of the stairs, which encroach in to the way over, very dangerous. The staff were very nice though, very polite and proactive.
1 nacht verbleven in juli 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023

8/10 – Goed

louise

1 nacht verbleven in juli 2023

8/10 – Goed

Simon

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Martin

1 nacht verbleven in juni 2023

6/10 – Redelijk

Douglas

Positief: Staat van de accommodatie en faciliteiten
My stay was good the staff were great.
1 nacht verbleven in juni 2023

8/10 – Goed

Caron

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Susan G

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Anastasia

Very quaint
2 nachten verbleven in mei 2023

6/10 – Redelijk

Denis

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

4/10 – Matig

Tina

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was not clean quite the opposite. Very shabby in the room and in all areas of the hotel, it needs a good face lift. Staff were very nice and helpful and food was good.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Simon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Neil

1 nacht verbleven in april 2023

4/10 – Matig

Paul

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property very tired, lots of maintenance issues. Breakfast not a great experience.
1 nacht verbleven in april 2023

6/10 – Redelijk

Alan

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel is very obviously in need of significant expenditure on refurbishment. It is shabby in the extreme and even though the location is good as is the parking it is very difficult to understand why it benefits from a 3 star rating - I suggest 2 stars is the absolute best it deserves. I will definitely not be staying there again.
2 nachten verbleven in april 2023

6/10 – Redelijk

Joanne

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Time for a refurb
This is a 16th century building so many allowances can be made for condition. Frayed/torn carpets, yellowed mattresses and scratched/torn headboards are not on the list of things that can be forgiven. General cleanliness was good, location is great and staff are lovely but rooms need some serious TLC.
1 nacht verbleven in maart 2023

6/10 – Redelijk

Katie

Zakenreiziger
Positief: Netheid
Some rooms better than others.
I've found some good and some average rooms and service here on different occasions. The on site parking and location is great. But parts of this room were tatty, the curtains fell off when i opened them, i told reception who said theyd fix it for my 2nd night, but didn't. No spoons for tea/coffee each day, but plenty tea/coffee/milk and good kettle in room. Very noisy pidgeons outside this room and the banging of pots and pans very early in the morning, combined with no curtain, dod not provide for a good night's sleep.
2 nachten verbleven in maart 2023