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Beoordelingen van ANEW Hotel Hluhluwe

3 out of 5
ANEW Hotel Hluhluwe
104 Main Road, Hluhluwe, KwaZulu-Natal

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 28 van 90 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 90 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 90 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 90 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 90 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

10/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

RHT de

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima locatie om te verblijven om een paar parken te bezoeken
2 nachten verbleven in juli 2023
Reactie van DW op 3 aug 2023
Good day, Thank you so much for taking the time to write to us. Yes, our location is ideal for visiting the surrounding parks. We hope that you saw lots of game during your visit. Kind regardsANEW Hotel Hluhluwe

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel met mooie ligging
Mooi hotel, fijne en nette kamer en vriendelijk personeel. Het ontbijt was heerlijk!
2 nachten verbleven in oktober 2017
Reactie van Sadira Nayager op 15 nov 2017
120/5000 Goede dag Bedankt voor je review. We stellen uw feedback op prijs en delen deze met het hotelteam. Vriendelijke groeten

10/10 – Uitstekend

Gladys

1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great family stay
A relaxing stay for the entire family with great service and well maintained gardens. The staff are always willing to help which is great.
4 nachten verbleven in januari 2024

8/10 – Goed

S

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great family stay.
The meals served from the restaurant are absolutely fantastic! The dinners and breakfast... so so yummy. The rooms are comfortable and the lounge and bar area was great to uniwnd from the game drive. Guide Israel was phenomenal...
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Mandla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
amazing
2 nachten verbleven in juli 2023
Reactie van DW op 26 jul 2023
Dear Daniel,Thank you so much for taking the time to review ANEW Hotel Hluhluwe.. We really appreciate the amazing review you gave us. Thanks again!We look forward to welcoming you back in the future.Best regardsThe ANEW Hotel Hluhluwe Team

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very nice , food was excellent , went on a game drive
2 nachten verbleven in juni 2023
Reactie van DW op 5 jul 2023
Dear Mark, Thank you so much for taking the time to do a review of ANEW Hotel Hluhluwe. Your comments are much appreciated and make us proud to be a part of the ANEW Hotel Hluhluwe team. Hope to see you again soon!Kind RegardsDrika Wylie - General Manager

6/10 – Redelijk

Ntokozo

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Vacay at Hluhluwe
The venue was overall ok - not outstanding but comfortable. Cleanliness needs to be improved in the chalets and the supply of basics such as toilet paper need to be replenished daily. The breakfast was excellent, the buffet dinners did not wow my family. The boma and Zulu dance was fantastic.
Artwork
Nature
Chalet
Activity - Zulu Croc
3 nachten verbleven in april 2023
Reactie van DW op 21 mei 2023
Dear Ntokozo,Thank you so much for taking the time to write to us. We take our guest comments to heart and appreciate the feedback. We can only improve our hotel if we know what the issues are.Kind regardsANEW Hotel Hluhluwe

8/10 – Goed

Michel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely hotel as a stopover or as a base to spend a few days enjoying the local attractions.
3 nachten verbleven in februari 2023
Reactie van Sadira op 20 mrt 2023
Good Day , Thank you for your valued feedback on your recent stay. We hope to see you soon in the near future.

2/10 – Ontzettend slecht

Bheki

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022
Reactie van Sadira op 31 jan 2023
Dear Bheki Thank you for your valued feedback on your recent stay at ANEW Hotel Hluhluwe.Please accept our sincere apologies for the stay experience you received. Please be assured this will be addressed with the departmental heads and remedial action will be taken. This is certainly not the standard that we are working towards.Kind Regards Sadira Nayager General Manager

8/10 – Goed

Khayakazi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very neat and clean. The staff was also very friendly. Clear DStv and a mini bar fridge on the rooms desirable.
3 nachten verbleven in december 2022

10/10 – Uitstekend

Phumla

2 nachten verbleven in december 2022
Reactie van Sadira op 31 jan 2023
Dear Phumla Thank you for your review on your recent stay at ANEW Hotel Hluhluwe.It was a pleasure having you stay with us.We appreciate your feedback and are very humbled by your kind words. Nothing is more important to us than you our valued guest and we are pleased that we have met and exceed your stay expectations. Kind RegardsSadira NayagerANEW Hotel Hluhluwe

4/10 – Matig

Siphesihle

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
weekend from hell
where do I begin, by far my worst accommodation experience to date. Front desk staff messed up my booking and I ended up making 3 separate payments for a two night stay. Staff seemed unwilling to fulfil requests, kitcken and the bar had a limited items on their menu and the hotel ran out of ice both nights I was there.
2 nachten verbleven in juli 2022
Reactie van Sadira Nayager op 25 jul 2022
Dear Siphesihle Thank you for your valued feedback on your recent stay at ANEW Hotel Hluhluwe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please do allow me to apologise profusely for all the negatives that have occurred during your stay. I have addressed your feedback in a very serious light with the hotel team. As this is not the standard of the hotel or the stay experience, we wish to give to our guests. Take care Kind Regards Sadira Nayager General Manager

10/10 – Uitstekend

Rosabel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Sadira op 17 mei 2022
Thank you for your valued feedback on your recent stay.

10/10 – Uitstekend

Prevanie

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2022
Reactie van Sadira op 17 mei 2022
Thank you for your valued feedback on your recent stay.

8/10 – Goed

Annie

3 nachten verbleven in maart 2022
Reactie van Sadira op 3 apr 2022
Good Day , Thank you for your valued feedback on your recent stay. Kind Regards

10/10 – Uitstekend

Sanele

2 nachten verbleven in maart 2022
Reactie van Sadira op 17 mei 2022
Thank you for your valued feedback on your recent stay.

8/10 – Goed

Minoru

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
We enjoyed Anew hotel. However wifi is not working. It’s only disappointing
2 nachten verbleven in maart 2022
Reactie van Sadira op 17 mei 2022
Thank you for your valued feedback on your recent stay.

2/10 – Ontzettend slecht

cab

2 nachten verbleven in maart 2022
Reactie van Sadira op 17 mei 2022
Thank you for your valued feedback on your recent stay.

8/10 – Goed

Edson

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Happy camper
Overall everything was good, it is even better looking than on the website. The only downfall was the food it needs a lot of improvement.
2 nachten verbleven in februari 2022
Reactie van Sadira op 3 mrt 2022
Good Day , Thank you for your valued feedback on your recent stay. Please rest assured that your feedback will be addressed with the food and beverage department Kind Regards Sadira Nayager General Manager ANEW Hotel Hluhluwe

6/10 – Redelijk

Imraan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Soul healing stay
Great stay - balm for the soul !
1 nacht verbleven in januari 2022
Reactie van Sadira op 3 mrt 2022
Good Day , Thank you for your valued feedback on your recent stay. Kind Regards Sadira Nayager General Manager ANEW Hotel Hluhluwe

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2022
Reactie van Kind Regards Sadira Nayager General Manager op 24 jan 2022
Good Day , Thank you for your valued feedback on your recent stay.

8/10 – Goed

Luendren

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in januari 2022
Reactie van Kind Regards Sadira Nayager General Manager ANE op 24 jan 2022
Good Day Thank you for taking the time to complete a review about your stay at ANEW Hotel Hluhluwe. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at ANEW Hotel Hluhluwe again soon!

10/10 – Uitstekend

Mthokozisi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Year's Eve family vacation
I visited this hotel on 31 Dec 2021 with family. I was very impressed with the facility and cleanliness and staff efficiency. It is indeed a facility suitable for complete relaxation of the entire family with their children friendly facilities to play.
1 nacht verbleven in december 2021
Reactie van Kind Regards Sadira Nayager General Manager ANE op 24 jan 2022
Good Day Thank you for taking the time to complete a review about your stay at ANEW Hotel Hluhluwe. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at ANEW Hotel Hluhluwe again soon!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed - Restless and uncomfortable stay
The staff are friendly, that's about it. The room had a few mosquitoes on arrival which we had to go around hunting and spraying in conjunction with other bugs. We found a huge spider in the room as well. The bath/toilet was okay but it looked like it needed a thorough cleaning. If you like a hot shower after a full day, don't get your hopes up. The AC would just make a constant loud rattle. There is a little advert to request pillows of your choice, after the first restless night we requested for better pillows. The staff tried to help but apparently the manager or whoever had the keys to the room with the pillows locked it and left. That's quite pointless considering it is a hotel. There were guests partying and making racket through to 5 A.M. This happened on 2 nights. None of the hotel staff attempted to solve the issue even though the guests were running through the corridors. Our 3 night stay was just restless. The food from the restaurant was not anything to talk about. Just satisfactory. Cutlery was not cleaned properly. The pictures of the room look better than it actually is. Would never go back here again.
3 nachten verbleven in december 2021
Reactie van Kind Regards Sadira Nayager General Manager op 24 jan 2022
Good Day Thank you for your valued feedback on your recent stay at ANEW Hotel Hluhluwe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please do allow me to apologise profusely for all the negatives that have occurred during your stay. I have addressed your feedback in a very serious light with the hotel team. As this is not the standard of the hotel or the stay experience we wish to give to our guests. Take care

8/10 – Goed

Daria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was well-situated on the main road halfway between maputo and Pietermaritzburg, which was exactly what we needed! The morning game drive was beautiful, though it is 15 min to the park entrance. Room was fine, though the AC made a lot of noise. Breakfast was so so.
1 nacht verbleven in april 2021
Reactie van ANEW Hotel Hluhluwe op 22 apr 2021
Good Day Thank you for your valued feedback on your recent stay with us .

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
It was quite a pleasant stay. Staff was very friendly. Food was great. Good entertainment. The hotel rooms need some attention.
2 nachten verbleven in november 2020

8/10 – Goed

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

10/10 – Uitstekend

Mahle

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Had the most amazing time with the family. Beautiful place with amazing friendly staff; Hotel & Game Drives. Kindly improve on cleanliness please.
2 nachten verbleven in februari 2020
Reactie van Sadira op 15 mrt 2020
Dear Mahle Thank you for you feedback.

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rondavel was very cute & great space to relax
We stayed in the rondavel. Lovely space, we had a fabulous time. We did stay over the Christmas period, and there were taxi's blaring music at 2am in the morning from the petrol station down the road. It's unfortunate that people are so inconsiderate, not the hotels fault, but still irritating that it's that noisy that we were kept awake all nights we were there. Also, if you're looking for quiet time to relax by the pool, that's not possible as it's always full of screaming children. Bring earphones and music to drown it out :) Besides that, we did really like the accom and breakfast was fantastic.
4 nachten verbleven in december 2019
Reactie van Sadira op 3 mrt 2020
Dear Jacqueline Thank you for taking the time and effort to provide us with your feedback on your recent stay at ANEW Hotel Hluhluwe It’s very much appreciated! It is always a pleasure having you. Guest’s perceptions of the service they receive whilst staying at our hotel is the only true Yardstick we have for measuring whether or not we have met their expectations. I can therefore, assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. Thank you for choosing to stay at ANEW Hotel Hluhluwe and we look forward to welcoming you back again soon. Yours sincerely, Sadira Nayager General Manager ANEW Hotel Hluhluwe

10/10 – Uitstekend

Lino

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel with an excellent combination of nature and urban
2 nachten verbleven in januari 2020
Reactie van Sadira op 23 jan 2020
Good Day , Thank you for your valued feedback.

8/10 – Goed

Thore

Positief: Netheid, personeel en service en comfort kamer
It’s a great hotel, but it’s getting older and I dont see they are doing anything to upgrade it. Food used to be good, but the last couple of times has not been acceptable. The prices are to high compared to todays standard. Lots of new great cheap lodges and b&b’s in the area, so watch out....
1 nacht verbleven in februari 2019
Reactie van . op 13 aug 2019
Dear Thore Thank you for your valued feedback on your recent stay. You comments have been shared with the hotel team to ensure these areas are rectified , as you experience is not a true reflection of what the hotel has to offer. Kind Regards Sadira Nayager General Manager

8/10 – Goed

Thembani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van . op 13 aug 2019
Dear Guest Thank you for your valued feedback on your recent stay. Kind Regards. Sadira Nayager General Manager

8/10 – Goed

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
convenient enroute to KRUGER or Hluhluwe reserve
Very convenient if goi g to Hluhluwe game reserve - just 15 minutes away. Currently being refurbished - and will be nice when finished. Pleasant pool area and gardens to relax in. Ate decent dinner in a la Carter section instead of the buffet offered. Have a tribal dance show which all the foreign visitors enjoyed.
1 nacht verbleven in april 2019
Reactie van Sadira op 23 apr 2019
Dear Allan Thank you for your review on ANEW Hotel Hluhluwe & Safaris We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. We hope to see you soon, Kind Regards Sadira Nayager General Manager

8/10 – Goed

Norbert

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2019
Reactie van Sadira op 8 jan 2019
Dear Mr Norbert Thank you for your feedback , Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2019
Reactie van . op 7 jan 2019
Thank you very much for your review with regards to your recent visit to Anew Hotel Hluhluwe & Safaris.

10/10 – Uitstekend

Subesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
Amazing staff. Great facilities. Lovely food.
4 nachten verbleven in december 2018
Reactie van . op 2 jan 2019
Good Day Subesh Thank you for your valued feedback. Regards Sadira

8/10 – Goed

David

Positief: Netheid, personeel en service
Nice stop over.
We had a good stay at Anew which was in close proximity to Hluhluwe. Hotel is a bit dated and needs a refresh.
1 nacht verbleven in december 2018
Reactie van Sadira op 1 jan 2019
Dear David Thank you for your valued feedback on your recent stay. Kind Regards

10/10 – Uitstekend

Karine

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Sadira Nayager op 13 nov 2018
Good Day Karine Thank you for your feedback on your recent stay at Anew Hotel Hluhluwe & Safaris. We appreciate your rating and look forward to welcoming you back. Kind Regards

8/10 – Goed

Nelmar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van . op 8 aug 2018
Good Day Thank you for your review on your recent stay at Anew Hotel Hluhluwe & Safaris. We appreciate your feedback and are delighted to hear that you had a great stay. Kind Regards Sadira Nayager General Manager

10/10 – Uitstekend

Valyrie, South Orange, NJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful rondaval accommodation with nice kitchen and back porches. Staff was helpful in booking game drives and excursions. Lovely facilities.
2 nachten verbleven in juli 2018
Reactie van . op 8 aug 2018
Good Day Valyrie Thank you for your review on your recent stay at Anew Hotel Hluhluwe & Safaris. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards Sadira Nayager General Manager

8/10 – Goed

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Situation proche de la réserve d’Hluluwe-Umfolozi
Bon accueil. Nous avons séjourné dans une rondavelle. Très bon choix en famille car la maison est spacieuse et confortable. Le wifi est à améliorer: moyen dans le petit salon proche de la réception et quasi inexistant dans la maison. Nous avons bien mangé au restaurant. Il y a un petit magasin de souvenirs. Supermarché près de l’hôtel. Proche de la réserve d’Hluluwe-Umfolozi où nous avons vu de nombreux animaux. Le soir, animation sympathique avec des chants et des danses autour d’un feu.
2 nachten verbleven in juli 2018
Reactie van Sadira op 3 aug 2018
Bonne journée Merci d'avoir pris le temps de répondre à notre sondage. Nous nous efforçons de faire de notre mieux pour que tous nos clients apprécient leur séjour et nous sommes absolument ravis que vous ayez passé un agréable séjour. J'espère que nous aurons l'honneur de vous accueillir à nouveau dans notre hôtel dans un futur proche lorsque vos voyages vous ramèneront à Hluhluwe. J'espère que vous passerez une excellente journée. Merci Sadira

6/10 – Redelijk

Anke, Deutschland

Positief: Staat van de accommodatie en faciliteiten
bemüht, aber...
Pool war milchig und mit dem Abendessen waren sie 2 x überfordert. Es kam erst nach 2 h !
2 nachten verbleven in december 2017
Reactie van Sadira Nayager op 15 jan 2018
Lieber Gast Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt bei uns. Wir sind enttäuscht, dass wir Ihre Erwartungen nicht erfüllt haben und an unseren Mängeln arbeiten werden.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Fint ophold til fornuftig pris
Et fint sted med udenærkede faciliteter, god beliggenhed til Safari parken Gode mennesker og fin service. Udendørs arealerne kunne optimeres lidt med beplantning og evt. Fliser visse steder. Byen er ikke charmerende. Alt i alt et fint ophold til en fornuftig pris.
2 nachten verbleven in december 2017
Reactie van Sadira Nayager op 15 jan 2018
Kære gæst Tak for din anmeldelse, vi sætter pris på din feedback og er glade for at du havde et behageligt ophold hos os.

4/10 – Matig

HE, Germany

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nie wieder
Wir bekamen ein Zimmer im oberen Stockwerk am Ende eines sehr langen Ganges, was zur Folge hatte, das bis dorthin die WIFI-Verbindung nicht ausreichte. Im Zimmer liegt eine Mappe, worin steht, dass WIFI im ganzen Haus möglich ist und die Dame an der Rezeption sagte uns, auf Nachfrage beim Check-In, dass es in unserrem Zimmer möglich sei. Als wir sie damit kontrontierten, dass in unserem Zimmer überhaupt kein Netzwerk angezeigt wird, meinte sie lapidar, bis dorthin reicht das Signal nicht. Das Zimmer hatte ein kleines Doppelbett, anstatt der gebuchten 2 Einzelbetten. Der Fensterrahmen war verzogen, so dass ein Fenster nicht vollständig geschlossen werken konnte. Im Bett waren wir während der ganzen Nacht der Zugluft ausgesetzt. Es war in der Nacht ziemlich kalt. Die Dusche war stark verschmutzt und am Duschkopf befand sich Schimmel. Der Zimmerpreis war ohne Frühstück und bei dem Gesamteinderuck völlig überteuert.
1 nacht verbleven in september 2017
Reactie van Mit freundlichen Grüßen Team Anew Hotel Hluhluwe & op 9 sep 2017
Lieber Gast Vielen Dank für Ihre Bewertung über Ihren letzten Aufenthalt im Anew Hotel Hluhluwe & Safaris. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für die erlebten Probleme. Wir haben Ihr Feedback mit dem Management-Team im Hotel geteilt und dies wird wiedergegeben. Wir haben angefangen, an unserem WIFI-Signal zu arbeiten und das hat sich verbessert. Wenn wir unser Engagement für ein unvergessliches Erlebnis mit außergewöhnlichem Service ausmachen, hoffen wir, dass wir Ihre Gelegenheit haben, Ihre Erfahrungen mit uns zu verbessern, wenn Ihre Reisen Sie zurück nach Hluhluwe bringen.

4/10 – Matig

pascal, valmont france

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel décevant
un hotel bien situé mais avec un accueil tres moyen des chambres pas propres sans assez de serviettes pour les occupants l'eau n'est pas réapprovisionnée premier étage pas d'ascenseur pas de service bagage
2 nachten verbleven in augustus 2017
Reactie van Team Anew Hotel Hluhluwe & Safaris op 6 sep 2017
Cher estimé invité Nous vous remercions de vos commentaires sur votre séjour récent chez Anew Hotel Hluhluwe & Safaris. Nous vous remercions de vos commentaires et nous sommes fâché que nous ne puissions pas satisfaire et dépasser les attentes de votre séjour. Nous allons travailler sur nos faiblesses et récituler immédiatement. Sincères amitiés

10/10 – Uitstekend

richard, germany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great located tot he parks
Had a great holiday there with nice people and a great organized hotel
2 nachten verbleven in augustus 2017
Reactie van Thank you Team Anew Hotel Hluhluwe & Safaris op 26 aug 2017
Dear Guest Thank you for your review on recent stay with us. We appreciate your feedback and are pleased you have a pleasant stay with us.

4/10 – Matig

Patrick, Paris

Positief: Netheid
Negatief: Personeel en service
Change of name... disappointing
Hotel well located but staff not very pleasant nor helpful... We spent 2 nights in this hotel and were wake up each morning at 7 due to ongoing rénovations works (people hamering in the wall at 7...)
2 nachten verbleven in augustus 2017
Reactie van Team Anew Hotel Hluhluwe & Safaris op 4 sep 2017
Dear Patrick Thank you for your feedback on your recent stay at Anew Hotel Hluhluwe & Safaris. We appreciate you feedback and are sadded that we could not meet and exceed your stay expectations. We will work on our shortcomings and recitfy immediately. Kind Regards